| Discussion Forum: Thread 333045 |
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| | | Author: | kolombo061  | | Posted: | Jan 8, 2023 09:29 | | Subject: | two sets from one seller have not received | | Viewed: | 99 times | | Topic: | Problem Order | |
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| two sets from one seller have not yet been received.. and already in my orders
it says that they have been received.. is this a technical error or something
else alexander
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| | | | | Author: | StarBrick | | Posted: | Jan 8, 2023 11:29 | | Subject: | Re: two sets from one seller have not received | | Viewed: | 51 times | | Topic: | Problem Order | |
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| | Did you contact the seller? |
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| | | | | Author: | Nicolasamico37 | | Posted: | Jan 8, 2023 11:59 | | Subject: | Re: two sets from one seller have not received | | Viewed: | 49 times | | Topic: | Problem Order | |
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| Last week, I received an email from the French post saying that one parcel was
delivered on my letterbox. All I had to do was to collect it in my letterbox,
check everything inside and complete the order. When I went to the order detail,
it was already marked as "completed", but not by me ! I think the seller
also had this email, and he did it. It's not up to the seller to do that
! I changed the status to "received" until I checked the complete order
and finally change its status to "Complete".
I think you can yourself still change the order status by "Shipped" and
wait it to be really delivered. Maybe the seller made a mistake by changing your
order status.
Sincerely,
Nicolas
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| | | | | | | Author: | kolombo061 | | Posted: | Jan 9, 2023 01:46 | | Subject: | Re: two sets from one seller have not received | | Viewed: | 38 times | | Topic: | Problem Order | |
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| I tried many times to change the status completed to sent .. after a second the
status is completed again .. sent the seller a copy of the order statuses, he
is silent .. although before that he sent a copy of some forms with my address
and with prices different from the real ones in orders ..
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| | | | | | | | | Author: | 1001bricks | | Posted: | Jan 9, 2023 09:38 | | Subject: | Re: two sets from one seller have not received | | Viewed: | 29 times | | Topic: | Problem Order | |
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| In Problem Order, kolombo061 writes:
| | I tried many times to change the status completed to sent .. after a second the
status is completed again .. sent the seller a copy of the order statuses, he
is silent .. although before that he sent a copy of some forms with my address
and with prices different from the real ones in orders ..
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Status doesn't mean much than "a word".
We had a recent discussion where many sellers set "Shipped" when they
applied a sticker, and NOT when it's actually remitted to the Shipper.
BUT I do agree that Sellers should NOT be able to set "Completed" themselves.
NEVER EVER.
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Israel, Mehoz Hefa
Netherlands, Gelderland
France, Centre-Val de Loire
