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| | | Author: | belldandy  | | Posted: | Dec 29, 2022 11:27 | | Subject: | Would you trust this seller? | | Viewed: | 542 times | | Topic: | Problem Order | |
|
| Here was the description of the items:
Small imperfections will be present on black printing on neck where head attaches.
This is from being assembled from prior Lego Store employees and being disassembled
to be listed on BL. Priced accordingly and will be documented
So I asked this:
I don't know if you got my message, but I wanted to confirm that the torso
prints are unaffected by any damage.
His response:
We don't receive outside email as that is a prohibited activity. We only
communicate through Bricklink. Did you read the item description for this part?
Me:
Yes I did which is why I'm asking for confirmation that there is no damage
to the torsos.
Him:
What further description do you need the item listing appears to be very straightforward.
They were assembled once by Lego store and in a sealed 3 pack. When a minifig
is assembled the head piece is put on the torso assembly, that means when the
head piece is removed small imperfections may be on the neck part, for example
the black neck printing from Lego factory may have marks where the head was slide
on and off once.
I listed this very clearly in the item description to cover myself from potential
scammers on a high dollar item. Regardless of who purchases these a full video
will be taken as documentation for my safety.
If this explanation is still not good enough you can submit a cancel request
as I had multiple people inquire about this before you committed to this order.
Me:
I don't know why you keep avoiding answering the simple question: Is there
any damage to the torso print?
Him:
I responded very accurately to your message in regards to this order. Any issues
are noted in the item description as well as the message I gave you today.
If you do not wish to purchases the order you committed to you can select NPX
via the order details screen and we can sell to someone else no worries
Thank you
If you missed the item description of condition I have copied it below for you
to review again:
"Small imperfections will be present on black printing on neck where head
attaches. This is from being assembled from prior Lego Store employees and being
disassembled to be listed on BL. Priced accordingly and will be documented "
Me:
You keep refusing to answer the question. You mention possible damage to the
neck print which really no one cares about. You said it's used so I just
want a simple yes or no as to whether there is any damage to the torso prints.
I do not understand why you keep refusing to answer that question.
Him:
Everything is very clearly noted several times. There is no area where anything
is stated as "used". Our item is priced accordingly by qty and condition,
and by volume is nearly $1 dollar cheaper than the next vendor.
You are taking up valuable time and resources. Please review all correspondence
from this order and make your informed decision on if you wish to purchase.
If you want to get out of the order please submit a cancellation request via
NPX and we can move on.
Thank you
***If this information is still not good enough for you there is always the Bricklink
help desk you can contact***
Me:
You mentioned it was handled by store staff, yet there is nothing in your description
about the torso print. It is a fair question for a buyer to ask if there is any
damage to the torso print. All you have to say is yes or no. I don't know
why you insist on refusing to answer a simple and common question.
Him:
Please utilize the resources from prior messages.
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| | | | | Author: | jgrossman1025 | | Posted: | Dec 29, 2022 11:31 | | Subject: | Re: Would you trust this seller? | | Viewed: | 95 times | | Topic: | Problem Order | |
|
| In Problem Order, belldandy writes:
| | Here was the description of the items:
Small imperfections will be present on black printing on neck where head attaches.
This is from being assembled from prior Lego Store employees and being disassembled
to be listed on BL. Priced accordingly and will be documented
So I asked this:
I don't know if you got my message, but I wanted to confirm that the torso
prints are unaffected by any damage.
His response:
We don't receive outside email as that is a prohibited activity. We only
communicate through Bricklink. Did you read the item description for this part?
Me:
Yes I did which is why I'm asking for confirmation that there is no damage
to the torsos.
Him:
What further description do you need the item listing appears to be very straightforward.
They were assembled once by Lego store and in a sealed 3 pack. When a minifig
is assembled the head piece is put on the torso assembly, that means when the
head piece is removed small imperfections may be on the neck part, for example
the black neck printing from Lego factory may have marks where the head was slide
on and off once.
I listed this very clearly in the item description to cover myself from potential
scammers on a high dollar item. Regardless of who purchases these a full video
will be taken as documentation for my safety.
If this explanation is still not good enough you can submit a cancel request
as I had multiple people inquire about this before you committed to this order.
Me:
I don't know why you keep avoiding answering the simple question: Is there
any damage to the torso print?
Him:
I responded very accurately to your message in regards to this order. Any issues
are noted in the item description as well as the message I gave you today.
If you do not wish to purchases the order you committed to you can select NPX
via the order details screen and we can sell to someone else no worries
Thank you
If you missed the item description of condition I have copied it below for you
to review again:
"Small imperfections will be present on black printing on neck where head
attaches. This is from being assembled from prior Lego Store employees and being
disassembled to be listed on BL. Priced accordingly and will be documented "
Me:
You keep refusing to answer the question. You mention possible damage to the
neck print which really no one cares about. You said it's used so I just
want a simple yes or no as to whether there is any damage to the torso prints.
I do not understand why you keep refusing to answer that question.
Him:
Everything is very clearly noted several times. There is no area where anything
is stated as "used". Our item is priced accordingly by qty and condition,
and by volume is nearly $1 dollar cheaper than the next vendor.
You are taking up valuable time and resources. Please review all correspondence
from this order and make your informed decision on if you wish to purchase.
If you want to get out of the order please submit a cancellation request via
NPX and we can move on.
Thank you
***If this information is still not good enough for you there is always the Bricklink
help desk you can contact***
Me:
You mentioned it was handled by store staff, yet there is nothing in your description
about the torso print. It is a fair question for a buyer to ask if there is any
damage to the torso print. All you have to say is yes or no. I don't know
why you insist on refusing to answer a simple and common question.
Him:
Please utilize the resources from prior messages.
|
Based on this guys communication I wouldn't buy from him, but that would
just be because he didn't really communicate in a nice way. Even in my store
when I have people try to scam me I talk nicer to them than this guy talked to
you.... I don't know whether or not it is a scam, but he definitely seems
rude.
Thanks, Noah
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| | | | | Author: | Caroline77 | | Posted: | Dec 29, 2022 11:35 | | Subject: | Re: Would you trust this seller? | | Viewed: | 91 times | | Topic: | Problem Order | |
|
| In Problem Order, belldandy writes:
| | Here was the description of the items:
Small imperfections will be present on black printing on neck where head attaches.
This is from being assembled from prior Lego Store employees and being disassembled
to be listed on BL. Priced accordingly and will be documented
So I asked this:
I don't know if you got my message, but I wanted to confirm that the torso
prints are unaffected by any damage.
His response:
We don't receive outside email as that is a prohibited activity. We only
communicate through Bricklink. Did you read the item description for this part?
Me:
Yes I did which is why I'm asking for confirmation that there is no damage
to the torsos.
Him:
What further description do you need the item listing appears to be very straightforward.
They were assembled once by Lego store and in a sealed 3 pack. When a minifig
is assembled the head piece is put on the torso assembly, that means when the
head piece is removed small imperfections may be on the neck part, for example
the black neck printing from Lego factory may have marks where the head was slide
on and off once.
I listed this very clearly in the item description to cover myself from potential
scammers on a high dollar item. Regardless of who purchases these a full video
will be taken as documentation for my safety.
If this explanation is still not good enough you can submit a cancel request
as I had multiple people inquire about this before you committed to this order.
Me:
I don't know why you keep avoiding answering the simple question: Is there
any damage to the torso print?
Him:
I responded very accurately to your message in regards to this order. Any issues
are noted in the item description as well as the message I gave you today.
If you do not wish to purchases the order you committed to you can select NPX
via the order details screen and we can sell to someone else no worries
Thank you
If you missed the item description of condition I have copied it below for you
to review again:
"Small imperfections will be present on black printing on neck where head
attaches. This is from being assembled from prior Lego Store employees and being
disassembled to be listed on BL. Priced accordingly and will be documented "
Me:
You keep refusing to answer the question. You mention possible damage to the
neck print which really no one cares about. You said it's used so I just
want a simple yes or no as to whether there is any damage to the torso prints.
I do not understand why you keep refusing to answer that question.
Him:
Everything is very clearly noted several times. There is no area where anything
is stated as "used". Our item is priced accordingly by qty and condition,
and by volume is nearly $1 dollar cheaper than the next vendor.
You are taking up valuable time and resources. Please review all correspondence
from this order and make your informed decision on if you wish to purchase.
If you want to get out of the order please submit a cancellation request via
NPX and we can move on.
Thank you
***If this information is still not good enough for you there is always the Bricklink
help desk you can contact***
Me:
You mentioned it was handled by store staff, yet there is nothing in your description
about the torso print. It is a fair question for a buyer to ask if there is any
damage to the torso print. All you have to say is yes or no. I don't know
why you insist on refusing to answer a simple and common question.
Him:
Please utilize the resources from prior messages.
|
I would order elsewhere. Unless it is a rare part where your options are limited,
after the first non answer, I would have taken my business elsewhere.
If it is a rare or hard to find, why not answer the question? As a seller, if
someone is curious of the condition, I try my best to answer, going as far as
including pictures. I want to make a sale and be as upfront about conditions
as possible.
It should only take a few moments to pull the part in question, take a look and
let the potential buyer know. They most likely don't have any malicious
intent, but the lack of clarity is off putting.
|
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| | | | | | | Author: | 1001bricks | | Posted: | Dec 29, 2022 11:54 | | Subject: | Re: Would you trust this seller? | | Viewed: | 89 times | | Topic: | Problem Order | |
|
| | | It should only take a few moments to pull the part in question, take a look and
let the potential buyer know. They most likely don't have any malicious
intent, but the lack of clarity is off putting.
|
Really that all depends:
* price and/or rarity (a picture for a 0.25$ Torso?),
* description (if fully described completely and honnestly),
* condition (if New, normally no picture should be needed)...
Buyers never realize hom much we sellers have to work.
Sometimes some of them has to put a limit on inquieries/demands.
I had to.
|
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| | | | | | | | | Author: | pgremeau | | Posted: | Dec 29, 2022 12:04 | | Subject: | Re: Would you trust this seller? | | Viewed: | 65 times | | Topic: | Problem Order | |
|
| Well, time is precious, even more reasons to answer exactly the first time 
In Problem Order, 1001bricks writes:
| | | | It should only take a few moments to pull the part in question, take a look and
let the potential buyer know. They most likely don't have any malicious
intent, but the lack of clarity is off putting.
|
Really that all depends:
* price and/or rarity (a picture for a 0.25$ Torso?),
* description (if fully described completely and honnestly),
* condition (if New, normally no picture should be needed)...
Buyers never realize hom much we sellers have to work.
Sometimes some of them has to put a limit on inquieries/demands.
I had to.
|
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| | | | | Author: | 1001bricks | | Posted: | Dec 29, 2022 11:46 | | Subject: | Re: Would you trust this seller? | | Viewed: | 86 times | | Topic: | Problem Order | |
|
| On the other side, the description is clear:
| | Small imperfections will be present on black printing on neck where head attaches.
This is from being assembled from prior Lego Store employees and being disassembled
to be listed on BL. Priced accordingly and will be documented
|
I wonder why you're asking for more details like presence of "damage
to the torsos", sincerely.
Due to the extended description he gave, would he miss or hide some other damages?
Check the feedbacks, if you don't see any about quality/description problems,
chances are his description is full and honnest?
|
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| | | | | | | Author: | maxx3001 | | Posted: | Dec 29, 2022 12:04 | | Subject: | Re: Would you trust this seller? | | Viewed: | 85 times | | Topic: | Problem Order | |
|
| In Problem Order, 1001bricks writes:
| | On the other side, the description is clear:
| | Small imperfections will be present on black printing on neck where head attaches.
This is from being assembled from prior Lego Store employees and being disassembled
to be listed on BL. Priced accordingly and will be documented
|
I wonder why you're asking for more details like presence of "damage
to the torsos", sincerely.
Due to the extended description he gave, would he miss or hide some other damages?
Check the feedbacks, if you don't see any about quality/description problems,
chances are his description is full and honnest?
|
+1
Sometimes sellers get so many questions on a simple item, it gets silly fast…
We try and describe as best we can.
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| | | | | | | | | Author: | legomalego | | Posted: | Dec 29, 2022 13:35 | | Subject: | Re: Would you trust this seller? | | Viewed: | 72 times | | Topic: | Problem Order | |
|
| The seller defines the item as high dollar not simple.
I would shop elsewhere, when a business person can't take a moment to service
their clients they should not be in business.
In Problem Order, maxx3001 writes:
| | In Problem Order, 1001bricks writes:
| | On the other side, the description is clear:
| | Small imperfections will be present on black printing on neck where head attaches.
This is from being assembled from prior Lego Store employees and being disassembled
to be listed on BL. Priced accordingly and will be documented
|
I wonder why you're asking for more details like presence of "damage
to the torsos", sincerely.
Due to the extended description he gave, would he miss or hide some other damages?
Check the feedbacks, if you don't see any about quality/description problems,
chances are his description is full and honnest?
|
+1
Sometimes sellers get so many questions on a simple item, it gets silly fast…
We try and describe as best we can.
|
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| | | | | | | | | | | Author: | legomalego | | Posted: | Dec 29, 2022 13:36 | | Subject: | Re: Would you trust this seller? | | Viewed: | 80 times | | Topic: | Problem Order | |
|
| Hobby business or business business.
In Problem Order, legomalego writes:
| | The seller defines the item as high dollar not simple.
I would shop elsewhere, when a business person can't take a moment to service
their clients they should not be in business.
In Problem Order, maxx3001 writes:
| | In Problem Order, 1001bricks writes:
| | On the other side, the description is clear:
| | Small imperfections will be present on black printing on neck where head attaches.
This is from being assembled from prior Lego Store employees and being disassembled
to be listed on BL. Priced accordingly and will be documented
|
I wonder why you're asking for more details like presence of "damage
to the torsos", sincerely.
Due to the extended description he gave, would he miss or hide some other damages?
Check the feedbacks, if you don't see any about quality/description problems,
chances are his description is full and honnest?
|
+1
Sometimes sellers get so many questions on a simple item, it gets silly fast…
We try and describe as best we can.
|
|
|
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| | | | | | | | | Author: | coevorden01 | | Posted: | Dec 29, 2022 18:55 | | Subject: | Re: Would you trust this seller? | | Viewed: | 71 times | | Topic: | Problem Order | |
|
| In Problem Order, maxx3001 writes:
| | In Problem Order, 1001bricks writes:
| | On the other side, the description is clear:
| | Small imperfections will be present on black printing on neck where head attaches.
This is from being assembled from prior Lego Store employees and being disassembled
to be listed on BL. Priced accordingly and will be documented
|
I wonder why you're asking for more details like presence of "damage
to the torsos", sincerely.
Due to the extended description he gave, would he miss or hide some other damages?
Check the feedbacks, if you don't see any about quality/description problems,
chances are his description is full and honnest?
|
+1
Sometimes sellers get so many questions on a simple item, it gets silly fast…
We try and describe as best we can.
|
yes thats true, also many questions, and if you give a reply with all they asked,
never ever seen them again......
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| | | | | | | Author: | bigasbricks | | Posted: | Dec 29, 2022 18:25 | | Subject: | Re: Would you trust this seller? | | Viewed: | 67 times | | Topic: | Problem Order | |
|
| Often they ask leading questions to help set themselves up for what they think
is evidence for building a future PayPal case. seen it a few times ourselves
and on the forums 
In Problem Order, 1001bricks writes:
| | On the other side, the description is clear:
| | Small imperfections will be present on black printing on neck where head attaches.
This is from being assembled from prior Lego Store employees and being disassembled
to be listed on BL. Priced accordingly and will be documented
|
I wonder why you're asking for more details like presence of "damage
to the torsos", sincerely.
Due to the extended description he gave, would he miss or hide some other damages?
Check the feedbacks, if you don't see any about quality/description problems,
chances are his description is full and honnest?
|
|
|
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| | | | | | | | | Author: | zorbanj | | Posted: | Dec 29, 2022 21:28 | | Subject: | Re: Would you trust this seller? | | Viewed: | 56 times | | Topic: | Problem Order | |
|
| This used to be called leaving breadcrumbs. The original post has numerous waving
red flags for the experienced seller.
This buyer also has a store themselves (currently closed).
In Problem Order, bigasbricks writes:
| |
Often they ask leading questions to help set themselves up for what they think
is evidence for building a future PayPal case. seen it a few times ourselves
and on the forums
|
|
|
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| | | | | Author: | Hal8472 | | Posted: | Dec 29, 2022 12:08 | | Subject: | Re: Would you trust this seller? | | Viewed: | 65 times | | Topic: | Problem Order | |
|
| In Problem Order, belldandy writes:
| | Here was the description of the items:
Small imperfections will be present on black printing on neck where head attaches.
This is from being assembled from prior Lego Store employees and being disassembled
to be listed on BL. Priced accordingly and will be documented
So I asked this:
I don't know if you got my message, but I wanted to confirm that the torso
prints are unaffected by any damage.
His response:
We don't receive outside email as that is a prohibited activity. We only
communicate through Bricklink. Did you read the item description for this part?
Me:
Yes I did which is why I'm asking for confirmation that there is no damage
to the torsos.
Him:
What further description do you need the item listing appears to be very straightforward.
They were assembled once by Lego store and in a sealed 3 pack. When a minifig
is assembled the head piece is put on the torso assembly, that means when the
head piece is removed small imperfections may be on the neck part, for example
the black neck printing from Lego factory may have marks where the head was slide
on and off once.
I listed this very clearly in the item description to cover myself from potential
scammers on a high dollar item. Regardless of who purchases these a full video
will be taken as documentation for my safety.
If this explanation is still not good enough you can submit a cancel request
as I had multiple people inquire about this before you committed to this order.
Me:
I don't know why you keep avoiding answering the simple question: Is there
any damage to the torso print?
Him:
I responded very accurately to your message in regards to this order. Any issues
are noted in the item description as well as the message I gave you today.
If you do not wish to purchases the order you committed to you can select NPX
via the order details screen and we can sell to someone else no worries
Thank you
If you missed the item description of condition I have copied it below for you
to review again:
"Small imperfections will be present on black printing on neck where head
attaches. This is from being assembled from prior Lego Store employees and being
disassembled to be listed on BL. Priced accordingly and will be documented "
Me:
You keep refusing to answer the question. You mention possible damage to the
neck print which really no one cares about. You said it's used so I just
want a simple yes or no as to whether there is any damage to the torso prints.
I do not understand why you keep refusing to answer that question.
Him:
Everything is very clearly noted several times. There is no area where anything
is stated as "used". Our item is priced accordingly by qty and condition,
and by volume is nearly $1 dollar cheaper than the next vendor.
You are taking up valuable time and resources. Please review all correspondence
from this order and make your informed decision on if you wish to purchase.
If you want to get out of the order please submit a cancellation request via
NPX and we can move on.
Thank you
***If this information is still not good enough for you there is always the Bricklink
help desk you can contact***
Me:
You mentioned it was handled by store staff, yet there is nothing in your description
about the torso print. It is a fair question for a buyer to ask if there is any
damage to the torso print. All you have to say is yes or no. I don't know
why you insist on refusing to answer a simple and common question.
Him:
Please utilize the resources from prior messages.
|
As a general rule I find when there’s difficulty with a yes or no question
it comes down to not meeting common terms. What standard do you consider “no
damage?” The other party doesn’t know if you aren’t going to look at it under
a microscope. There is definitely going to be evidence of damage there because
Lego itself doesn’t package minifigures to a standard we would like as collectors.
Through his description he describes in detail all its handling. If you want
a better answer I suggest describing what you consider as damage. That would
help you get to a common understanding of the term.
|
|
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| | | | | Author: | Leftoverbricks | | Posted: | Dec 29, 2022 12:11 | | Subject: | Re: Would you trust this seller? | | Viewed: | 75 times | | Topic: | Problem Order | |
|
| | trust your gut feeling. |
|
| | | | | |
| | | | | Author: | zorbanj | | Posted: | Dec 29, 2022 12:47 | | Subject: | Re: Would you trust this seller? | | Viewed: | 89 times | | Topic: | Problem Order | |
|
| Did you order this and then ask about the torso afterwards?
In Problem Order, belldandy writes:
| | Here was the description of the items:
Small imperfections will be present on black printing on neck where head attaches.
This is from being assembled from prior Lego Store employees and being disassembled
to be listed on BL. Priced accordingly and will be documented
So I asked this:
I don't know if you got my message, but I wanted to confirm that the torso
prints are unaffected by any damage.
His response:
We don't receive outside email as that is a prohibited activity. We only
communicate through Bricklink. Did you read the item description for this part?
Me:
Yes I did which is why I'm asking for confirmation that there is no damage
to the torsos.
Him:
What further description do you need the item listing appears to be very straightforward.
They were assembled once by Lego store and in a sealed 3 pack. When a minifig
is assembled the head piece is put on the torso assembly, that means when the
head piece is removed small imperfections may be on the neck part, for example
the black neck printing from Lego factory may have marks where the head was slide
on and off once.
I listed this very clearly in the item description to cover myself from potential
scammers on a high dollar item. Regardless of who purchases these a full video
will be taken as documentation for my safety.
If this explanation is still not good enough you can submit a cancel request
as I had multiple people inquire about this before you committed to this order.
Me:
I don't know why you keep avoiding answering the simple question: Is there
any damage to the torso print?
Him:
I responded very accurately to your message in regards to this order. Any issues
are noted in the item description as well as the message I gave you today.
If you do not wish to purchases the order you committed to you can select NPX
via the order details screen and we can sell to someone else no worries
Thank you
If you missed the item description of condition I have copied it below for you
to review again:
"Small imperfections will be present on black printing on neck where head
attaches. This is from being assembled from prior Lego Store employees and being
disassembled to be listed on BL. Priced accordingly and will be documented "
Me:
You keep refusing to answer the question. You mention possible damage to the
neck print which really no one cares about. You said it's used so I just
want a simple yes or no as to whether there is any damage to the torso prints.
I do not understand why you keep refusing to answer that question.
Him:
Everything is very clearly noted several times. There is no area where anything
is stated as "used". Our item is priced accordingly by qty and condition,
and by volume is nearly $1 dollar cheaper than the next vendor.
You are taking up valuable time and resources. Please review all correspondence
from this order and make your informed decision on if you wish to purchase.
If you want to get out of the order please submit a cancellation request via
NPX and we can move on.
Thank you
***If this information is still not good enough for you there is always the Bricklink
help desk you can contact***
Me:
You mentioned it was handled by store staff, yet there is nothing in your description
about the torso print. It is a fair question for a buyer to ask if there is any
damage to the torso print. All you have to say is yes or no. I don't know
why you insist on refusing to answer a simple and common question.
Him:
Please utilize the resources from prior messages.
|
|
|
|
| | | | | | | | | |
| | | | | | | Author: | bigasbricks | | Posted: | Dec 29, 2022 18:26 | | Subject: | Re: Would you trust this seller? | | Viewed: | 80 times | | Topic: | Problem Order | |
|
| 3 times they have done this after placing an order......
In Problem Order, zorbanj writes:
| | Did you order this and then ask about the torso afterwards?
In Problem Order, belldandy writes:
| | Here was the description of the items:
Small imperfections will be present on black printing on neck where head attaches.
This is from being assembled from prior Lego Store employees and being disassembled
to be listed on BL. Priced accordingly and will be documented
So I asked this:
I don't know if you got my message, but I wanted to confirm that the torso
prints are unaffected by any damage.
His response:
We don't receive outside email as that is a prohibited activity. We only
communicate through Bricklink. Did you read the item description for this part?
Me:
Yes I did which is why I'm asking for confirmation that there is no damage
to the torsos.
Him:
What further description do you need the item listing appears to be very straightforward.
They were assembled once by Lego store and in a sealed 3 pack. When a minifig
is assembled the head piece is put on the torso assembly, that means when the
head piece is removed small imperfections may be on the neck part, for example
the black neck printing from Lego factory may have marks where the head was slide
on and off once.
I listed this very clearly in the item description to cover myself from potential
scammers on a high dollar item. Regardless of who purchases these a full video
will be taken as documentation for my safety.
If this explanation is still not good enough you can submit a cancel request
as I had multiple people inquire about this before you committed to this order.
Me:
I don't know why you keep avoiding answering the simple question: Is there
any damage to the torso print?
Him:
I responded very accurately to your message in regards to this order. Any issues
are noted in the item description as well as the message I gave you today.
If you do not wish to purchases the order you committed to you can select NPX
via the order details screen and we can sell to someone else no worries
Thank you
If you missed the item description of condition I have copied it below for you
to review again:
"Small imperfections will be present on black printing on neck where head
attaches. This is from being assembled from prior Lego Store employees and being
disassembled to be listed on BL. Priced accordingly and will be documented "
Me:
You keep refusing to answer the question. You mention possible damage to the
neck print which really no one cares about. You said it's used so I just
want a simple yes or no as to whether there is any damage to the torso prints.
I do not understand why you keep refusing to answer that question.
Him:
Everything is very clearly noted several times. There is no area where anything
is stated as "used". Our item is priced accordingly by qty and condition,
and by volume is nearly $1 dollar cheaper than the next vendor.
You are taking up valuable time and resources. Please review all correspondence
from this order and make your informed decision on if you wish to purchase.
If you want to get out of the order please submit a cancellation request via
NPX and we can move on.
Thank you
***If this information is still not good enough for you there is always the Bricklink
help desk you can contact***
Me:
You mentioned it was handled by store staff, yet there is nothing in your description
about the torso print. It is a fair question for a buyer to ask if there is any
damage to the torso print. All you have to say is yes or no. I don't know
why you insist on refusing to answer a simple and common question.
Him:
Please utilize the resources from prior messages.
|
|
|
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | legomalego | | Posted: | Dec 29, 2022 19:18 | | Subject: | Re: Would you trust this seller? | | Viewed: | 62 times | | Topic: | Problem Order | |
|
| Although I stand behind everything I said this is a great example of every story
having at least two sides.
In Problem Order, bigasbricks writes:
| | 3 times they have done this after placing an order......
In Problem Order, zorbanj writes:
| | Did you order this and then ask about the torso afterwards?
In Problem Order, belldandy writes:
| | Here was the description of the items:
Small imperfections will be present on black printing on neck where head attaches.
This is from being assembled from prior Lego Store employees and being disassembled
to be listed on BL. Priced accordingly and will be documented
So I asked this:
I don't know if you got my message, but I wanted to confirm that the torso
prints are unaffected by any damage.
His response:
We don't receive outside email as that is a prohibited activity. We only
communicate through Bricklink. Did you read the item description for this part?
Me:
Yes I did which is why I'm asking for confirmation that there is no damage
to the torsos.
Him:
What further description do you need the item listing appears to be very straightforward.
They were assembled once by Lego store and in a sealed 3 pack. When a minifig
is assembled the head piece is put on the torso assembly, that means when the
head piece is removed small imperfections may be on the neck part, for example
the black neck printing from Lego factory may have marks where the head was slide
on and off once.
I listed this very clearly in the item description to cover myself from potential
scammers on a high dollar item. Regardless of who purchases these a full video
will be taken as documentation for my safety.
If this explanation is still not good enough you can submit a cancel request
as I had multiple people inquire about this before you committed to this order.
Me:
I don't know why you keep avoiding answering the simple question: Is there
any damage to the torso print?
Him:
I responded very accurately to your message in regards to this order. Any issues
are noted in the item description as well as the message I gave you today.
If you do not wish to purchases the order you committed to you can select NPX
via the order details screen and we can sell to someone else no worries
Thank you
If you missed the item description of condition I have copied it below for you
to review again:
"Small imperfections will be present on black printing on neck where head
attaches. This is from being assembled from prior Lego Store employees and being
disassembled to be listed on BL. Priced accordingly and will be documented "
Me:
You keep refusing to answer the question. You mention possible damage to the
neck print which really no one cares about. You said it's used so I just
want a simple yes or no as to whether there is any damage to the torso prints.
I do not understand why you keep refusing to answer that question.
Him:
Everything is very clearly noted several times. There is no area where anything
is stated as "used". Our item is priced accordingly by qty and condition,
and by volume is nearly $1 dollar cheaper than the next vendor.
You are taking up valuable time and resources. Please review all correspondence
from this order and make your informed decision on if you wish to purchase.
If you want to get out of the order please submit a cancellation request via
NPX and we can move on.
Thank you
***If this information is still not good enough for you there is always the Bricklink
help desk you can contact***
Me:
You mentioned it was handled by store staff, yet there is nothing in your description
about the torso print. It is a fair question for a buyer to ask if there is any
damage to the torso print. All you have to say is yes or no. I don't know
why you insist on refusing to answer a simple and common question.
Him:
Please utilize the resources from prior messages.
|
|
|
|
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | zorbanj | | Posted: | Dec 29, 2022 21:29 | | Subject: | Re: Would you trust this seller? | | Viewed: | 53 times | | Topic: | Problem Order | |
|
| Curious, why haven't you stoplisted them? Are they working from multiple
accounts?
In Problem Order, bigasbricks writes:
| | 3 times they have done this after placing an order......
In Problem Order, zorbanj writes:
| | Did you order this and then ask about the torso afterwards?
|
|
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | | Author: | bigasbricks | | Posted: | Dec 29, 2022 22:13 | | Subject: | Re: Would you trust this seller? | | Viewed: | 48 times | | Topic: | Problem Order | |
|
| They are stoplisted. Each sale has seen an escalation of them trying to get more
and incresed problems, tried to give the buyer the benefit of the doubt, this
was not a wise choice.
In Problem Order, zorbanj writes:
| | Curious, why haven't you stoplisted them? Are they working from multiple
accounts?
In Problem Order, bigasbricks writes:
| | 3 times they have done this after placing an order......
In Problem Order, zorbanj writes:
| | Did you order this and then ask about the torso afterwards?
|
|
|
|
|
| | | | | |
| | | | | Author: | yorbrick | | Posted: | Dec 29, 2022 14:19 | | Subject: | Re: Would you trust this seller? | | Viewed: | 77 times | | Topic: | Problem Order | |
|
| Yes. I would buy from this seller.
The seller gave a good description indicating that these had been assembled by
lego store staff before purchase. I imagine the parts are likely in better condition
than those played with by kids in the BAM stations.
|
|
| | | | | |
| | | | | Author: | MYLEGOBRICKS | | Posted: | Dec 29, 2022 14:59 | | Subject: | Re: Would you trust this seller? | | Viewed: | 88 times | | Topic: | Problem Order | |
|
| | Ask if they can send you pictures of the item... |
|
| | | | | | | | | |
| | | | | | | Author: | legomalego | | Posted: | Dec 29, 2022 15:25 | | Subject: | Re: Would you trust this seller? | | Viewed: | 77 times | | Topic: | Problem Order | |
|
| I can only imagine the grief one would expect to receive when asking for a photo
when a question is such a big to do.
In Problem Order, MYLEGOBRICKS writes:
| | Ask if they can send you pictures of the item...
|
|
|
| | | | | |
| | | | | Author: | BricksOfFaith | | Posted: | Dec 29, 2022 15:56 | | Subject: | (Cancelled) | | Viewed: | 56 times | | Topic: | Problem Order | |
|
| | (Cancelled) |
|
| | | | | | | | | |
| | | | | | | Author: | legomalego | | Posted: | Dec 29, 2022 15:57 | | Subject: | Re: Would you trust this seller? | | Viewed: | 67 times | | Topic: | Problem Order | |
|
| ***SMASHES*** +1
In Problem Order, BricksOfFaith writes:
| | IMO, this guy is obviously a total jerk. Like, I understand that a lot of emails
would take up time, but can’t he just answer “no, there is no visible damage
to the torso print” or something like that. He is obviously dodging the question
and hoping you are satisfied with his bad answer. This seller is being very rude,
and I would never do business with him.
If you can’t be nice to your customers, then why bother? Good luck! 😊
-Bricks of Faith
|
|
|
| | | | | |
| | | | | Author: | belldandy | | Posted: | Dec 29, 2022 16:17 | | Subject: | Re: Would you trust this seller? | | Viewed: | 78 times | | Topic: | Problem Order | |
|
| My concern is that I'm going to send him $300 and get back a bunch of scratched
up torsos. If I complain, he'll say that it was "priced accordingly."
|
|
| | | | | | | | | |
| | | | | | | Author: | yorbrick | | Posted: | Dec 29, 2022 16:51 | | Subject: | Re: Would you trust this seller? | | Viewed: | 59 times | | Topic: | Problem Order | |
|
| In Problem Order, belldandy writes:
| | My concern is that I'm going to send him $300 and get back a bunch of scratched
up torsos. If I complain, he'll say that it was "priced accordingly."
|
So tell the seller you dont want to go ahead with the order and don't pay.
|
|
| | | | | |
| | | | | Author: | Brickwilbo | | Posted: | Dec 29, 2022 17:05 | | Subject: | Re: Would you trust this seller? | | Viewed: | 62 times | | Topic: | Problem Order | |
|
| In Problem Order, belldandy writes:
| |
Him:
If you want to get out of the order please submit a cancellation request via
NPX and we can move on.
|
NPX becomes only possible after the seller started the NPB process.
By selecting the option NPX you're accepting an unnecessary strike on your
account.
Customer law probably allows you to cancel the order anyway.
|
|
| | | | | |
| | | | | Author: | popsicle | | Posted: | Dec 29, 2022 18:00 | | Subject: | (Cancelled) | | Viewed: | 79 times | | Topic: | Problem Order | |
|
| | (Cancelled) |
|
| | | | | |
| | | | | Author: | bigasbricks | | Posted: | Dec 29, 2022 18:17 | | Subject: | Re: Would you trust this seller? | | Viewed: | 133 times | | Topic: | Problem Order | |
|
| This buyer has been an issue on all 3 orders they have placed with us, they forgot
to mention they are a repeat haggler after they commit to purchase an order.
If we are such a bad seller why would they order 3 times? hmmmmm
Order had been in NPB status as we did not hear from the buyer. Only after the
case was opened for NPB did the customer go on this warpath.
They did not read the description of the listing and have submitted and edited
response via the forum . We have asked this customer to only communicate via
the Bricklink message system so all messages are documented for buyer and seller
safety. They seem compelled to only want to communicate through private email
which is a red flag as a seller. We snet them all information in regards to the
part per the item listing.
They ordered the exact same part on October 11th and tried to AFTER placing the
order haggle for a lower price AND "free shipping", this also went to
NPB status. They were not satisfied with this order even though we highlighted
they were getting their order for $131 cheaper than the next vendor. Bricklink
is not a flea market and this kind of haggling after an order has been placed
is not acceptable on this platform.
Now they have ordered again and this issue has come forward.
Since this customers return to the platform they have only left negative feedbacks
for sellers. We spoke with the last seller they left a negative for and they
communicated similar behaviors.
We go above and beyond to communicate clearly and upfront about items and parts
which is why we put an extensive description clearly describing any potential
issues.
IMO this order should be canceled by Bricklink as this buyer is questionable
in their behavior and is a financial liability to all sellers. Though we have
extensively documented everything this buyer will leave a Negative/Neutral and
is simply trying to get things cheaper and more than likely open some sort of
case via PayPal.
This post will also be forwarded to Bricklink as this order should be cancelled
with no penalty to buyer or seller.
Regards
In Problem Order, belldandy writes:
| | Here was the description of the items:
Small imperfections will be present on black printing on neck where head attaches.
This is from being assembled from prior Lego Store employees and being disassembled
to be listed on BL. Priced accordingly and will be documented
So I asked this:
I don't know if you got my message, but I wanted to confirm that the torso
prints are unaffected by any damage.
His response:
We don't receive outside email as that is a prohibited activity. We only
communicate through Bricklink. Did you read the item description for this part?
Me:
Yes I did which is why I'm asking for confirmation that there is no damage
to the torsos.
Him:
What further description do you need the item listing appears to be very straightforward.
They were assembled once by Lego store and in a sealed 3 pack. When a minifig
is assembled the head piece is put on the torso assembly, that means when the
head piece is removed small imperfections may be on the neck part, for example
the black neck printing from Lego factory may have marks where the head was slide
on and off once.
I listed this very clearly in the item description to cover myself from potential
scammers on a high dollar item. Regardless of who purchases these a full video
will be taken as documentation for my safety.
If this explanation is still not good enough you can submit a cancel request
as I had multiple people inquire about this before you committed to this order.
Me:
I don't know why you keep avoiding answering the simple question: Is there
any damage to the torso print?
Him:
I responded very accurately to your message in regards to this order. Any issues
are noted in the item description as well as the message I gave you today.
If you do not wish to purchases the order you committed to you can select NPX
via the order details screen and we can sell to someone else no worries
Thank you
If you missed the item description of condition I have copied it below for you
to review again:
"Small imperfections will be present on black printing on neck where head
attaches. This is from being assembled from prior Lego Store employees and being
disassembled to be listed on BL. Priced accordingly and will be documented "
Me:
You keep refusing to answer the question. You mention possible damage to the
neck print which really no one cares about. You said it's used so I just
want a simple yes or no as to whether there is any damage to the torso prints.
I do not understand why you keep refusing to answer that question.
Him:
Everything is very clearly noted several times. There is no area where anything
is stated as "used". Our item is priced accordingly by qty and condition,
and by volume is nearly $1 dollar cheaper than the next vendor.
You are taking up valuable time and resources. Please review all correspondence
from this order and make your informed decision on if you wish to purchase.
If you want to get out of the order please submit a cancellation request via
NPX and we can move on.
Thank you
***If this information is still not good enough for you there is always the Bricklink
help desk you can contact***
Me:
You mentioned it was handled by store staff, yet there is nothing in your description
about the torso print. It is a fair question for a buyer to ask if there is any
damage to the torso print. All you have to say is yes or no. I don't know
why you insist on refusing to answer a simple and common question.
Him:
Please utilize the resources from prior messages.
|
|
|
|
|
| | | | | | | | | |
| | | | | | | Author: | 1001bricks | | Posted: | Dec 29, 2022 21:50 | | Subject: | Re: Would you trust this seller? | | Viewed: | 69 times | | Topic: | Problem Order | |
|
| | | We go above and beyond to communicate clearly and upfront about items and parts
which is why we put an extensive description clearly describing any potential
issues.
IMO this order should be canceled by Bricklink as this buyer is questionable
in their behavior and is a financial liability to all sellers. Though we have
extensively documented everything this buyer will leave a Negative/Neutral and
is simply trying to get things cheaper and more than likely open some sort of
case via PayPal.
|
Well, well...
Defend yourself; NPB or Cancellation, even risking a bad feedback, it's still
better than to ship and then get a PayPal or charge back (and a bad feedback!)
Personnaly I've stop listed this buyer and OP.
Thank you!
|
|
|
| | | | | | | | | |
| | | | | | | Author: | UTLF | | Posted: | Dec 29, 2022 21:53 | | Subject: | (Cancelled) | | Viewed: | 73 times | | Topic: | Problem Order | |
|
| | (Cancelled) |
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | Nubs_Select | | Posted: | Dec 29, 2022 22:14 | | Subject: | Re: Would you trust this seller? | | Viewed: | 57 times | | Topic: | Problem Order | |
|
| In Problem Order, UTLF writes:
| | Classic BL forum post; omit half of the details and play victim, then get exposed
by the other party - never fails
|
its fun how often it happens 
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | | Author: | bigasbricks | | Posted: | Dec 29, 2022 22:21 | | Subject: | Re: Would you trust this seller? | | Viewed: | 71 times | | Topic: | Problem Order | |
|
| Only twice soneone pulled this mess on the forums with 18,000+ orders on this
site so I guess I should feel fortunate🤷♂️
I just hope the ticket we submitted to the help desk is reviewed in a timely
manner.
In Problem Order, Nubs_Select writes:
| | In Problem Order, UTLF writes:
| | Classic BL forum post; omit half of the details and play victim, then get exposed
by the other party - never fails
|
its fun how often it happens
|
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | belldandy | | Posted: | Dec 30, 2022 00:13 | | Subject: | Re: Would you trust this seller? | | Viewed: | 78 times | | Topic: | Problem Order | |
|
| In Problem Order, UTLF writes:
| | Classic BL forum post; omit half of the details and play victim, then get exposed
by the other party - never fails
|
Here's my current order list:
Out of all these orders, I've only had two problems. The first was a seller
who cancelled my order saying he was out of stock before relisting it for much
higher after finding more a few days later. The second was this guy. If I spend
several hundred dollars, I'll sometimes ask if the seller is willing to waive
shipping charges. Whether they say yes or no, I always pay. I don't know
why he is trying to make me sound like I'm some sort of problem buyer.
|
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | belldandy | | Posted: | Dec 30, 2022 00:21 | | Subject: | Re: Would you trust this seller? | | Viewed: | 83 times | | Topic: | Problem Order | |
|
| In Problem Order, UTLF writes:
| | Classic BL forum post; omit half of the details and play victim, then get exposed
by the other party - never fails
|
Here's my current order list:
Out of all these orders, I've only had two problems. The first was a seller
who cancelled my order saying he was out of stock before relisting it for much
higher after finding more a few days later. The second was this guy. If I spend
several hundred dollars, I'll sometimes ask if the seller is willing to waive
shipping charges. Whether they say yes or no, I always pay. I don't know
why he is trying to make me sound like I'm some sort of problem buyer.
|
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | | Author: | 1001bricks | | Posted: | Dec 30, 2022 01:23 | | Subject: | Re: Would you trust this seller? | | Viewed: | 104 times | | Topic: | Problem Order | |
|
| | | Here's my current order list:
|
Hi Jimmy -
I'm trying to understand both sides here.
1) You should not post private conversation with a seller in a public forum.
You shouldn't and are probably not allowed to do so. If there's a major
problem, then Police and Authorities will see the details you'll provide
to them.
2) You've an absolute right to ask for shipping discount or anything negotiable.
I do this - and I'm often rejected, fair enough! But you can do this! You
don't have to defend yourself for this, neither prove you behave well with
a list of orders - which also should remain private.
3) The seller described extensively the said parts condition. You could ask for
more details, but sincerely you may be asking much, even too much. As, alternatively,
you could order a couple of them, inspect them, then buy a bigger quantity. Sellers
can feel harrassed, for whatever the amount is.
In résumé, I think this has far escalated for "nothing" (excuse me),
and you may reconsider the whole problem?
If you're not happy with this one find another seller?
Discuss and negotiate privately?
Consider we're all humans doing our best?
This seller isn't perfect, but I don't think you are either.
Please Jimmy have a very fine new Year. Really.
Sylvain
|
|
|
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | Author: | 1001bricks | | Posted: | Dec 30, 2022 01:38 | | Subject: | Re: Would you trust this seller? | | Viewed: | 68 times | | Topic: | Problem Order | |
|
| While this there are other concerns:
https://i.imgur.com/R4Dt4wo.mp4
Turn the sound down, as it's painful.
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | Author: | Nubs_Select | | Posted: | Dec 30, 2022 01:48 | | Subject: | Re: Would you trust this seller? | | Viewed: | 67 times | | Topic: | Problem Order | |
|
| In Problem Order, 1001bricks writes:
Looks like it would be fun!
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | Author: | macebobo | | Posted: | Dec 30, 2022 18:35 | | Subject: | Re: Would you trust this seller? | | Viewed: | 56 times | | Topic: | Problem Order | |
|
| In Problem Order, Nubs_Select writes:
| | In Problem Order, 1001bricks writes:
Looks like it would be fun!
|
You and I have much different definitions of fun.
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | Author: | Nubs_Select | | Posted: | Dec 30, 2022 18:46 | | Subject: | Re: Would you trust this seller? | | Viewed: | 62 times | | Topic: | Problem Order | |
|
| In Problem Order, macebobo writes:
| | In Problem Order, Nubs_Select writes:
| | In Problem Order, 1001bricks writes:
Looks like it would be fun!
|
You and I have much different definitions of fun.
|
|
|
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | Author: | yorbrick | | Posted: | Dec 30, 2022 03:17 | | Subject: | Re: Would you trust this seller? | | Viewed: | 75 times | | Topic: | Problem Order | |
|
| | |
2) You've an absolute right to ask for shipping discount or anything negotiable.
I do this - and I'm often rejected, fair enough! But you can do this!
|
I don't think they have a right to ask for a discount on a large order if
they have already placed the order. If it is before making an order then fine,
but once placed it is more like blackmail. If the seller disagrees and cancels,
the buyer will possibly leave negative feedback because the seller did not comply
with their demands.
|
|
| | | | | | | | | |
| | | | | | | Author: | popsicle | | Posted: | Dec 29, 2022 22:38 | | Subject: | (Cancelled) | | Viewed: | 93 times | | Topic: | Problem Order | |
|
| | (Cancelled) |
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | popsicle | | Posted: | Dec 29, 2022 23:07 | | Subject: | (Cancelled) | | Viewed: | 65 times | | Topic: | Problem Order | |
|
| | (Cancelled) |
|
| | | | | | | | | |
| | | | | | | Author: | belldandy | | Posted: | Dec 29, 2022 23:43 | | Subject: | Re: Would you trust this seller? | | Viewed: | 83 times | | Topic: | Problem Order | |
|
| Wait, why are you lying?
I placed three orders and never had any prior issues. On order #2, I placed a
$550 order and asked if you would be willing to waive the $4.50 shipping charge,
you said no, and so I paid it. How it is that having an issue? Why are you making
things up?
In Problem Order, bigasbricks writes:
| | This buyer has been an issue on all 3 orders they have placed with us, they forgot
to mention they are a repeat haggler after they commit to purchase an order.
If we are such a bad seller why would they order 3 times? hmmmmm
Order had been in NPB status as we did not hear from the buyer. Only after the
case was opened for NPB did the customer go on this warpath.
They did not read the description of the listing and have submitted and edited
response via the forum . We have asked this customer to only communicate via
the Bricklink message system so all messages are documented for buyer and seller
safety. They seem compelled to only want to communicate through private email
which is a red flag as a seller. We snet them all information in regards to the
part per the item listing.
They ordered the exact same part on October 11th and tried to AFTER placing the
order haggle for a lower price AND "free shipping", this also went to
NPB status. They were not satisfied with this order even though we highlighted
they were getting their order for $131 cheaper than the next vendor. Bricklink
is not a flea market and this kind of haggling after an order has been placed
is not acceptable on this platform.
Now they have ordered again and this issue has come forward.
Since this customers return to the platform they have only left negative feedbacks
for sellers. We spoke with the last seller they left a negative for and they
communicated similar behaviors.
We go above and beyond to communicate clearly and upfront about items and parts
which is why we put an extensive description clearly describing any potential
issues.
IMO this order should be canceled by Bricklink as this buyer is questionable
in their behavior and is a financial liability to all sellers. Though we have
extensively documented everything this buyer will leave a Negative/Neutral and
is simply trying to get things cheaper and more than likely open some sort of
case via PayPal.
This post will also be forwarded to Bricklink as this order should be cancelled
with no penalty to buyer or seller.
Regards
In Problem Order, belldandy writes:
| | Here was the description of the items:
Small imperfections will be present on black printing on neck where head attaches.
This is from being assembled from prior Lego Store employees and being disassembled
to be listed on BL. Priced accordingly and will be documented
So I asked this:
I don't know if you got my message, but I wanted to confirm that the torso
prints are unaffected by any damage.
His response:
We don't receive outside email as that is a prohibited activity. We only
communicate through Bricklink. Did you read the item description for this part?
Me:
Yes I did which is why I'm asking for confirmation that there is no damage
to the torsos.
Him:
What further description do you need the item listing appears to be very straightforward.
They were assembled once by Lego store and in a sealed 3 pack. When a minifig
is assembled the head piece is put on the torso assembly, that means when the
head piece is removed small imperfections may be on the neck part, for example
the black neck printing from Lego factory may have marks where the head was slide
on and off once.
I listed this very clearly in the item description to cover myself from potential
scammers on a high dollar item. Regardless of who purchases these a full video
will be taken as documentation for my safety.
If this explanation is still not good enough you can submit a cancel request
as I had multiple people inquire about this before you committed to this order.
Me:
I don't know why you keep avoiding answering the simple question: Is there
any damage to the torso print?
Him:
I responded very accurately to your message in regards to this order. Any issues
are noted in the item description as well as the message I gave you today.
If you do not wish to purchases the order you committed to you can select NPX
via the order details screen and we can sell to someone else no worries
Thank you
If you missed the item description of condition I have copied it below for you
to review again:
"Small imperfections will be present on black printing on neck where head
attaches. This is from being assembled from prior Lego Store employees and being
disassembled to be listed on BL. Priced accordingly and will be documented "
Me:
You keep refusing to answer the question. You mention possible damage to the
neck print which really no one cares about. You said it's used so I just
want a simple yes or no as to whether there is any damage to the torso prints.
I do not understand why you keep refusing to answer that question.
Him:
Everything is very clearly noted several times. There is no area where anything
is stated as "used". Our item is priced accordingly by qty and condition,
and by volume is nearly $1 dollar cheaper than the next vendor.
You are taking up valuable time and resources. Please review all correspondence
from this order and make your informed decision on if you wish to purchase.
If you want to get out of the order please submit a cancellation request via
NPX and we can move on.
Thank you
***If this information is still not good enough for you there is always the Bricklink
help desk you can contact***
Me:
You mentioned it was handled by store staff, yet there is nothing in your description
about the torso print. It is a fair question for a buyer to ask if there is any
damage to the torso print. All you have to say is yes or no. I don't know
why you insist on refusing to answer a simple and common question.
Him:
Please utilize the resources from prior messages.
|
|
|
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | BricksOfFaith | | Posted: | Dec 30, 2022 00:00 | | Subject: | Re: Would you trust this seller? | | Viewed: | 63 times | | Topic: | Problem Order | |
|
| | * |
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | | Author: | Nubs_Select | | Posted: | Dec 30, 2022 00:01 | | Subject: | Re: Would you trust this seller? | | Viewed: | 49 times | | Topic: | Problem Order | |
|
| In Problem Order, BricksOfFaith writes:
I was thinking the same thing 😂
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | | Author: | TheCuteGiraffe | | Posted: | Dec 30, 2022 00:08 | | Subject: | Re: Would you trust this seller? | | Viewed: | 54 times | | Topic: | Problem Order | |
|
| | Yaaa!! Popcorn 🍿🍿🍿🍿 |
|
| | | | | | | | | |
| | | | | | | Author: | bigasbricks | | Posted: | Dec 30, 2022 12:36 | | Subject: | Re: Would you trust this seller? | | Viewed: | 90 times | | Topic: | Problem Order | |
|
| After a unique conversation with Bricklink staff and for my safety the order
has been canceled
In Problem Order, bigasbricks writes:
| | This buyer has been an issue on all 3 orders they have placed with us, they forgot
to mention they are a repeat haggler after they commit to purchase an order.
If we are such a bad seller why would they order 3 times? hmmmmm
Order had been in NPB status as we did not hear from the buyer. Only after the
case was opened for NPB did the customer go on this warpath.
They did not read the description of the listing and have submitted and edited
response via the forum . We have asked this customer to only communicate via
the Bricklink message system so all messages are documented for buyer and seller
safety. They seem compelled to only want to communicate through private email
which is a red flag as a seller. We snet them all information in regards to the
part per the item listing.
They ordered the exact same part on October 11th and tried to AFTER placing the
order haggle for a lower price AND "free shipping", this also went to
NPB status. They were not satisfied with this order even though we highlighted
they were getting their order for $131 cheaper than the next vendor. Bricklink
is not a flea market and this kind of haggling after an order has been placed
is not acceptable on this platform.
Now they have ordered again and this issue has come forward.
Since this customers return to the platform they have only left negative feedbacks
for sellers. We spoke with the last seller they left a negative for and they
communicated similar behaviors.
We go above and beyond to communicate clearly and upfront about items and parts
which is why we put an extensive description clearly describing any potential
issues.
IMO this order should be canceled by Bricklink as this buyer is questionable
in their behavior and is a financial liability to all sellers. Though we have
extensively documented everything this buyer will leave a Negative/Neutral and
is simply trying to get things cheaper and more than likely open some sort of
case via PayPal.
This post will also be forwarded to Bricklink as this order should be cancelled
with no penalty to buyer or seller.
Regards
In Problem Order, belldandy writes:
| | Here was the description of the items:
Small imperfections will be present on black printing on neck where head attaches.
This is from being assembled from prior Lego Store employees and being disassembled
to be listed on BL. Priced accordingly and will be documented
So I asked this:
I don't know if you got my message, but I wanted to confirm that the torso
prints are unaffected by any damage.
His response:
We don't receive outside email as that is a prohibited activity. We only
communicate through Bricklink. Did you read the item description for this part?
Me:
Yes I did which is why I'm asking for confirmation that there is no damage
to the torsos.
Him:
What further description do you need the item listing appears to be very straightforward.
They were assembled once by Lego store and in a sealed 3 pack. When a minifig
is assembled the head piece is put on the torso assembly, that means when the
head piece is removed small imperfections may be on the neck part, for example
the black neck printing from Lego factory may have marks where the head was slide
on and off once.
I listed this very clearly in the item description to cover myself from potential
scammers on a high dollar item. Regardless of who purchases these a full video
will be taken as documentation for my safety.
If this explanation is still not good enough you can submit a cancel request
as I had multiple people inquire about this before you committed to this order.
Me:
I don't know why you keep avoiding answering the simple question: Is there
any damage to the torso print?
Him:
I responded very accurately to your message in regards to this order. Any issues
are noted in the item description as well as the message I gave you today.
If you do not wish to purchases the order you committed to you can select NPX
via the order details screen and we can sell to someone else no worries
Thank you
If you missed the item description of condition I have copied it below for you
to review again:
"Small imperfections will be present on black printing on neck where head
attaches. This is from being assembled from prior Lego Store employees and being
disassembled to be listed on BL. Priced accordingly and will be documented "
Me:
You keep refusing to answer the question. You mention possible damage to the
neck print which really no one cares about. You said it's used so I just
want a simple yes or no as to whether there is any damage to the torso prints.
I do not understand why you keep refusing to answer that question.
Him:
Everything is very clearly noted several times. There is no area where anything
is stated as "used". Our item is priced accordingly by qty and condition,
and by volume is nearly $1 dollar cheaper than the next vendor.
You are taking up valuable time and resources. Please review all correspondence
from this order and make your informed decision on if you wish to purchase.
If you want to get out of the order please submit a cancellation request via
NPX and we can move on.
Thank you
***If this information is still not good enough for you there is always the Bricklink
help desk you can contact***
Me:
You mentioned it was handled by store staff, yet there is nothing in your description
about the torso print. It is a fair question for a buyer to ask if there is any
damage to the torso print. All you have to say is yes or no. I don't know
why you insist on refusing to answer a simple and common question.
Him:
Please utilize the resources from prior messages.
|
|
|
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | macebobo | | Posted: | Dec 30, 2022 12:57 | | Subject: | Re: Would you trust this seller? | | Viewed: | 78 times | | Topic: | Problem Order | |
|
| In Problem Order, bigasbricks writes:
| | After a unique conversation with Bricklink staff and for my safety the order
has been canceled
|
Are not all conversations unique?
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | | Author: | SylvainLS | | Posted: | Dec 30, 2022 13:09 | | Subject: | Re: Would you trust this seller? | | Viewed: | 64 times | | Topic: | Problem Order | |
|
| In Problem Order, macebobo writes:
| | In Problem Order, bigasbricks writes:
| | After a unique conversation with Bricklink staff and for my safety the order
has been canceled
|
Are not all conversations unique?
|
Read the forum more often: same questions, same answers all the time, seems like
a Groundhog Day sometimes
|
|
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | Author: | 1001bricks | | Posted: | Dec 30, 2022 13:16 | | Subject: | Re: Would you trust this seller? | | Viewed: | 66 times | | Topic: | Problem Order | |
|
| In Problem Order, SylvainLS writes:
| | In Problem Order, macebobo writes:
| | In Problem Order, bigasbricks writes:
| | After a unique conversation with Bricklink staff and for my safety the order
has been canceled
|
Are not all conversations unique?
|
Read the forum more often: same questions, same answers all the time, seems like
a Groundhog Day sometimes
|
Phil, Phil Connors?!
|
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | Author: | SylvainLS | | Posted: | Dec 30, 2022 13:30 | | Subject: | Re: Would you trust this seller? | | Viewed: | 50 times | | Topic: | Problem Order | |
|
| In Problem Order, 1001bricks writes:
Et pan! Un bourre-pif.
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | Author: | TheCuteGiraffe | | Posted: | Dec 30, 2022 17:52 | | Subject: | Re: Would you trust this seller? | | Viewed: | 53 times | | Topic: | Problem Order | |
|
| | Your so excited |
|
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | Author: | macebobo | | Posted: | Dec 30, 2022 13:24 | | Subject: | Re: Would you trust this seller? | | Viewed: | 52 times | | Topic: | Problem Order | |
|
| In Problem Order, SylvainLS writes:
| | In Problem Order, macebobo writes:
| | In Problem Order, bigasbricks writes:
| | After a unique conversation with Bricklink staff and for my safety the order
has been canceled
|
Are not all conversations unique?
|
Read the forum more often: same questions, same answers all the time, seems like
a Groundhog Day sometimes
|
I was being a pedantic smarta$$.
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | | Author: | yorbrick | | Posted: | Dec 30, 2022 13:27 | | Subject: | Re: Would you trust this seller? | | Viewed: | 51 times | | Topic: | Problem Order | |
|
| In Problem Order, macebobo writes:
| | In Problem Order, bigasbricks writes:
| | After a unique conversation with Bricklink staff and for my safety the order
has been canceled
|
Are not all conversations unique?
|
Getting one with BL staff is pretty unique!
|
|
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | Author: | Nubs_Select | | Posted: | Dec 30, 2022 13:34 | | Subject: | Re: Would you trust this seller? | | Viewed: | 79 times | | Topic: | Problem Order | |
|
| In Problem Order, yorbrick writes:
| | In Problem Order, macebobo writes:
| | In Problem Order, bigasbricks writes:
| | After a unique conversation with Bricklink staff and for my safety the order
has been canceled
|
Are not all conversations unique?
|
Getting one with BL staff is pretty unique!
|
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | belldandy | | Posted: | Dec 30, 2022 16:29 | | Subject: | Re: Would you trust this seller? | | Viewed: | 81 times | | Topic: | Problem Order | |
|
| In Problem Order, bigasbricks writes:
| | After a unique conversation with Bricklink staff and for my safety the order
has been canceled
|
So you LIE about what our past transactions and need to cancel for YOUR safety?
That's rich.
In Problem Order, bigasbricks writes:
| | This buyer has been an issue on all 3 orders they have placed with us, they forgot
to mention they are a repeat haggler after they commit to purchase an order.
|
Here's what really happened in the prior two orders:
Order #1
Prior to ordering I asked:
Can I get free shipping to California for placing an order over $400? (all minifigs)
He said:
That may be an option I can take a look for you. If you can utilize the request
a quote I can see your cart weight and go from there. Thanks for messaging me.
He did not charge any shipping fees after I placed the order.
Order #2
As I placed an order exceeding $500, I wrote a message in the note to seller
box:
Can I get free shipping for placing a large order?
He said no, so paid the $4.50 shipping fee.
I sometimes will ask for free shipping when making a large purchase of small
parts. After his response to order #2, I didn't bother.
Care to explain how that is having an "issue" or being a repeat haggler
after ordering?
|
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | | Author: | 1001bricks | | Posted: | Dec 30, 2022 16:35 | | Subject: | Re: Would you trust this seller? | | Viewed: | 72 times | | Topic: | Problem Order | |
|
|
Read this:
https://www.bricklink.com/message.asp?ID=1384459
Please don't post private e-mail content; your seller probably didn't
authorize you to publish this.
Please read my post.
|
|
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | Author: | bigasbricks | | Posted: | Dec 30, 2022 16:47 | | Subject: | Re: Would you trust this seller? | | Viewed: | 94 times | | Topic: | Problem Order | |
|
| Bricklink is aware of this and is monitoring this thread as well any private
communication. I hope they close this dumpster fire thread at some point.
In Problem Order, 1001bricks writes:
|
|
| | | | | |
| | | | | Author: | molten.brick | | Posted: | Dec 29, 2022 20:04 | | Subject: | Re: Would you trust this seller? | | Viewed: | 81 times | | Topic: | Problem Order | |
|
| If it were overly important, I would've questioned it first.
After a couple of his responses I would've saved both our times and monies
by not placing the order.
In Problem Order, belldandy writes:
| | Here was the description of the items:
Small imperfections will be present on black printing on neck where head attaches.
This is from being assembled from prior Lego Store employees and being disassembled
to be listed on BL. Priced accordingly and will be documented
So I asked this:
I don't know if you got my message, but I wanted to confirm that the torso
prints are unaffected by any damage.
His response:
We don't receive outside email as that is a prohibited activity. We only
communicate through Bricklink. Did you read the item description for this part?
Me:
Yes I did which is why I'm asking for confirmation that there is no damage
to the torsos.
Him:
What further description do you need the item listing appears to be very straightforward.
They were assembled once by Lego store and in a sealed 3 pack. When a minifig
is assembled the head piece is put on the torso assembly, that means when the
head piece is removed small imperfections may be on the neck part, for example
the black neck printing from Lego factory may have marks where the head was slide
on and off once.
I listed this very clearly in the item description to cover myself from potential
scammers on a high dollar item. Regardless of who purchases these a full video
will be taken as documentation for my safety.
If this explanation is still not good enough you can submit a cancel request
as I had multiple people inquire about this before you committed to this order.
Me:
I don't know why you keep avoiding answering the simple question: Is there
any damage to the torso print?
Him:
I responded very accurately to your message in regards to this order. Any issues
are noted in the item description as well as the message I gave you today.
If you do not wish to purchases the order you committed to you can select NPX
via the order details screen and we can sell to someone else no worries
Thank you
If you missed the item description of condition I have copied it below for you
to review again:
"Small imperfections will be present on black printing on neck where head
attaches. This is from being assembled from prior Lego Store employees and being
disassembled to be listed on BL. Priced accordingly and will be documented "
Me:
You keep refusing to answer the question. You mention possible damage to the
neck print which really no one cares about. You said it's used so I just
want a simple yes or no as to whether there is any damage to the torso prints.
I do not understand why you keep refusing to answer that question.
Him:
Everything is very clearly noted several times. There is no area where anything
is stated as "used". Our item is priced accordingly by qty and condition,
and by volume is nearly $1 dollar cheaper than the next vendor.
You are taking up valuable time and resources. Please review all correspondence
from this order and make your informed decision on if you wish to purchase.
If you want to get out of the order please submit a cancellation request via
NPX and we can move on.
Thank you
***If this information is still not good enough for you there is always the Bricklink
help desk you can contact***
Me:
You mentioned it was handled by store staff, yet there is nothing in your description
about the torso print. It is a fair question for a buyer to ask if there is any
damage to the torso print. All you have to say is yes or no. I don't know
why you insist on refusing to answer a simple and common question.
Him:
Please utilize the resources from prior messages.
|
|
|
|
| | | | | |
| | | | | Author: | belldandy | | Posted: | Dec 30, 2022 00:55 | | Subject: | (Cancelled) | | Viewed: | 64 times | | Topic: | Problem Order | |
|
| | (Cancelled) |
|
| | | | | |
| | | | | Author: | belldandy | | Posted: | Dec 30, 2022 00:58 | | Subject: | Re: Would you trust this seller? | | Viewed: | 99 times | | Topic: | Problem Order | |
|
| In Problem Order, bigasbricks writes:
This buyer has been an issue on all 3 orders they have placed with us, they
forgot
to mention they are a repeat haggler after they commit to purchase an order.
Here's what happened in the prior two orders:
Order #1
Prior to ordering I asked:
Can I get free shipping to California for placing an order over $400? (all minifigs)
He said:
That may be an option I can take a look for you. If you can utilize the request
a quote I can see your cart weight and go from there. Thanks for messaging me.
He did not charge any shipping fees after I placed the order.
Order #2
As I placed an order exceeding $500, I wrote a message in the note to seller
box:
Can I get free shipping for placing a large order?
He said no, so paid the $4.50 shipping fee.
I sometimes will ask for free shipping when making a large purchase of small
parts. After his response to order #2, I didn't bother. How is that having
an "issue" or being a repeat haggler after ordering?
|
|
|
| | | | | |
| | | | | Author: | pitz8008 | | Posted: | Dec 30, 2022 05:38 | | Subject: | Re: Would you trust this seller? | | Viewed: | 107 times | | Topic: | Problem Order | |
|
| In Problem Order, belldandy writes:
| | Here was the description of the items:
Small imperfections will be present on black printing on neck where head attaches.
This is from being assembled from prior Lego Store employees and being disassembled
to be listed on BL. Priced accordingly and will be documented
So I asked this:
I don't know if you got my message, but I wanted to confirm that the torso
prints are unaffected by any damage.
His response:
We don't receive outside email as that is a prohibited activity. We only
communicate through Bricklink. Did you read the item description for this part?
Me:
Yes I did which is why I'm asking for confirmation that there is no damage
to the torsos.
Him:
What further description do you need the item listing appears to be very straightforward.
They were assembled once by Lego store and in a sealed 3 pack. When a minifig
is assembled the head piece is put on the torso assembly, that means when the
head piece is removed small imperfections may be on the neck part, for example
the black neck printing from Lego factory may have marks where the head was slide
on and off once.
I listed this very clearly in the item description to cover myself from potential
scammers on a high dollar item. Regardless of who purchases these a full video
will be taken as documentation for my safety.
If this explanation is still not good enough you can submit a cancel request
as I had multiple people inquire about this before you committed to this order.
Me:
I don't know why you keep avoiding answering the simple question: Is there
any damage to the torso print?
Him:
I responded very accurately to your message in regards to this order. Any issues
are noted in the item description as well as the message I gave you today.
If you do not wish to purchases the order you committed to you can select NPX
via the order details screen and we can sell to someone else no worries
Thank you
If you missed the item description of condition I have copied it below for you
to review again:
"Small imperfections will be present on black printing on neck where head
attaches. This is from being assembled from prior Lego Store employees and being
disassembled to be listed on BL. Priced accordingly and will be documented "
Me:
You keep refusing to answer the question. You mention possible damage to the
neck print which really no one cares about. You said it's used so I just
want a simple yes or no as to whether there is any damage to the torso prints.
I do not understand why you keep refusing to answer that question.
Him:
Everything is very clearly noted several times. There is no area where anything
is stated as "used". Our item is priced accordingly by qty and condition,
and by volume is nearly $1 dollar cheaper than the next vendor.
You are taking up valuable time and resources. Please review all correspondence
from this order and make your informed decision on if you wish to purchase.
If you want to get out of the order please submit a cancellation request via
NPX and we can move on.
Thank you
***If this information is still not good enough for you there is always the Bricklink
help desk you can contact***
Me:
You mentioned it was handled by store staff, yet there is nothing in your description
about the torso print. It is a fair question for a buyer to ask if there is any
damage to the torso print. All you have to say is yes or no. I don't know
why you insist on refusing to answer a simple and common question.
Him:
Please utilize the resources from prior messages.
|
The only person I don't trust in this thread is the OP.
|
|
|
|
|
|
USA, California
France, Provence-Alpes-Côte d'Azur
Netherlands, Utrecht
Canada, Ontario
United Kingdom, England
)
)
)
)
)
)
)
Australia, Victoria
