Discussion Forum: Thread 332404

 Author: nikitasam View Messages Posted By nikitasam
 Posted: Dec 26, 2022 11:03
 Subject: The client pesters
 Viewed: 158 times
 Topic: Help
Cancel Message
Cancel		Reply to Message
Reply
BrickLink
ID Card

nikitasam (285)

Location:  USA, Georgia
Member Since Contact Type Status
Aug 17, 2017 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Alinikiyus
I returned the money to the buyer, the client received the money and now he writes
to me: "When will I receive my order?" What should I do?
 Author: StarBrick View Messages Posted By StarBrick
 Posted: Dec 26, 2022 11:12
 Subject: Re: The client pesters
 Viewed: 47 times
 Topic: Help
Cancel Message
Cancel		Reply to Message
Reply
BrickLink
ID Card

StarBrick (7080)

Location:  Netherlands, Gelderland
Member Since Contact Type Status
Oct 18, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: StarBrick's BrickShop
In Help, nikitasam writes:
  I returned the money to the buyer, the client received the money and now he writes
to me: "When will I receive my order?" What should I do?

Tell the buyer what you write in this message .
He might have made a mistake (confusing order numbers perhaps....?).
Open communications are key!
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Dec 27, 2022 11:57
 Subject: Re: The client pesters
 Viewed: 54 times
 Topic: Help
Cancel Message
Cancel		Reply to Message
Reply
BrickLink
ID Card

TheBrickGuys (13294)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
In Help, nikitasam writes:
  I returned the money to the buyer, the client received the money and now he writes
to me: "When will I receive my order?" What should I do?

As long as you refunded thru PayPal you shouldn't have any problems because
now you have proof to show BrickLink that the order was refunded so an NSS can
not be completed against you.