Discussion Forum: Thread 331356

 Author: Andrsv View Messages Posted By Andrsv
 Posted: Dec 9, 2022 02:23
 Subject: UK customers and quote
 Viewed: 87 times
 Topic: Selling
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Andrsv (2845)

Location:  Norway, Rogaland
Member Since Contact Type Status
Jun 23, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: AVBRICKS AS
For the second time now UK customers who buy via quote arena allowed to press
the pay button after accepting the quote. I guess the problem is related to VAT.

Does anyone know if it is possible to fix? Last time this happened I cancelled
the order and customer reordered
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Dec 9, 2022 03:25
 Subject: Re: UK customers and quote
 Viewed: 36 times
 Topic: Selling
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yorbrick (1182)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In Selling, Andrsv writes:
  For the second time now UK customers who buy via quote arena allowed to press
the pay button after accepting the quote. I guess the problem is related to VAT.

Does anyone know if it is possible to fix? Last time this happened I cancelled
the order and customer reordered

Why is it a problem that buyers can pay after accepting a quote?
 Author: Andrsv View Messages Posted By Andrsv
 Posted: Dec 9, 2022 06:21
 Subject: Re: UK customers and quote
 Viewed: 41 times
 Topic: Selling
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Andrsv (2845)

Location:  Norway, Rogaland
Member Since Contact Type Status
Jun 23, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: AVBRICKS AS
In Selling, yorbrick writes:
  In Selling, Andrsv writes:
  For the second time now UK customers who buy via quote arena allowed to press
the pay button after accepting the quote. I guess the problem is related to VAT.

Does anyone know if it is possible to fix? Last time this happened I cancelled
the order and customer reordered

Why is it a problem that buyers can pay after accepting a quote?

Wrote it on my phone which did autocorrect... arena- aren't.

The problem is that they are not able to pay.