Discussion Forum: Thread 330922

 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Nov 30, 2022 16:16
 Subject: log in problems
 Viewed: 128 times
 Topic: General
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TheBrickGuys (13263)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
On some devices, when I try to log in, I get the message "ID or Password Mismatch!".
I use a password manager so I am not miss typing. If I logout I can sometimes
log back in but more often I just get the Mismatch message.

Anyone else having log in problems?

Jim.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Nov 30, 2022 16:18
 Subject: Re: log in problems
 Viewed: 33 times
 Topic: General
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Nubs_Select (3752)

Location:  Canada, Ontario
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Mar 15, 2016 Contact Member Seller
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In General, TheBrickGuys writes:
  On some devices, when I try to log in, I get the message "ID or Password Mismatch!".
I use a password manager so I am not miss typing. If I logout I can sometimes
log back in but more often I just get the Mismatch message.

Anyone else having log in problems?

Jim.

yup it happens every now and then. if you give it like 5-10 min and try again
it usually works. resetting the password usually doesn't help and often you'll
still have to wait 5-10 min to use the new password
 Author: ImperialFleet View Messages Posted By ImperialFleet
 Posted: Nov 30, 2022 16:21
 Subject: Re: log in problems
 Viewed: 31 times
 Topic: General
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ImperialFleet (951)

Location:  USA, Indiana
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Oct 23, 2013 Contact Member Seller
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Store: Aaron`s Bricks
This has happened for the last 2 years on my tablet. My chromebook, laptop, and
desktop monitor do not have that problem. You have to wait like 5 minutes and
try again. It's annoying but I've had to live with it.

MBA
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Nov 30, 2022 16:36
 Subject: Re: log in problems
 Viewed: 32 times
 Topic: General
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yorbrick (1182)

Location:  United Kingdom, England
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In General, TheBrickGuys writes:
  On some devices, when I try to log in, I get the message "ID or Password Mismatch!".
I use a password manager so I am not miss typing. If I logout I can sometimes
log back in but more often I just get the Mismatch message.

Anyone else having log in problems?

Jim.

I get it every couple of weeks. I click the forgot password link and "change"
it to what it already is. Then the already saved one works again.
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Nov 30, 2022 16:43
 Subject: Re: log in problems
 Viewed: 20 times
 Topic: General
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
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BrickLink Discussions Moderator (?)
In General, yorbrick writes:
  […]
I get it every couple of weeks. I click the forgot password link and "change"
it to what it already is. Then the already saved one works again.

Hmm, so you have the feeling of doing something useful during the 5min it takes
to solve itself¹?

(¹ According to what the others said.  No problem here… but I always use the
same device.)
 Author: Brickitty View Messages Posted By Brickitty
 Posted: Nov 30, 2022 16:40
 Subject: Re: log in problems
 Viewed: 24 times
 Topic: General
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Brickitty (6452)

Location:  USA, Colorado
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In General, TheBrickGuys writes:
  On some devices, when I try to log in, I get the message "ID or Password Mismatch!".
I use a password manager so I am not miss typing. If I logout I can sometimes
log back in but more often I just get the Mismatch message.

Anyone else having log in problems?

Jim.

I get that problem on my laptop as well as my tablet once or twice a week. I
just clear the cache on my browser, shut down the browser completely, and then
reopen it. Works nearly every time.
 Author: Brickitty View Messages Posted By Brickitty
 Posted: Nov 30, 2022 16:44
 Subject: Re: log in problems
 Viewed: 23 times
 Topic: General
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Brickitty (6452)

Location:  USA, Colorado
Member Since Contact Type Status
Aug 13, 2014 Contact Member Seller
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In General, Brickitty writes:
  In General, TheBrickGuys writes:
  On some devices, when I try to log in, I get the message "ID or Password Mismatch!".
I use a password manager so I am not miss typing. If I logout I can sometimes
log back in but more often I just get the Mismatch message.

Anyone else having log in problems?

Jim.

I get that problem on my laptop as well as my tablet once or twice a week. I
just clear the cache on my browser, shut down the browser completely, and then
reopen it. Works nearly every time.

And by cache, I mean that and, more importantly, the cookies. A simple "Clear
Browsing Data" option.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Nov 30, 2022 16:47
 Subject: Re: log in problems
 Viewed: 27 times
 Topic: General
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TheBrickGuys (13263)

Location:  USA, California
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Dec 18, 2010 Contact Member Seller
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Store: TheBrickGuys
Thanks guys for all the info. I am glad to see it has been more then just me.
I know I have had it happen every once in a while but this time it was like 5
different devices but after waiting, like suggested, I was able to log in on
all of our devices.

Thanks.

Jim.