| Discussion Forum: Thread 330493 |
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| | | Author: | Cestus  | | Posted: | Nov 24, 2022 07:08 | | Subject: | Appealing false negative feedback? | | Viewed: | 141 times | | Topic: | Feedback | |
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| I purchased an item that was not as described. After a week of trying to get
a partial refund, they refused and offered full refund, but I had to pay out
of pocket to ship it back first. So they had my $300 and after lying, wanted
me to send it back with my own money ($25 international). I filed an NSS claim
in an attempt to get some help, but apparently no one sees these things. After
all this, I kept the deficient order so as to not lose more. Then the seller
left me negative feedback for "false NSS". Is there any way to correct or appeal
this?
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| | | | | Author: | peregrinator | | Posted: | Nov 24, 2022 07:12 | | Subject: | Re: Appealing false negative feedback? | | Viewed: | 48 times | | Topic: | Feedback | |
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| In Feedback, Cestus writes:
| | I purchased an item that was not as described. After a week of trying to get
a partial refund, they refused and offered full refund, but I had to pay out
of pocket to ship it back first. So they had my $300 and after lying, wanted
me to send it back with my own money ($25 international). I filed an NSS claim
in an attempt to get some help, but apparently no one sees these things. After
all this, I kept the deficient order so as to not lose more. Then the seller
left me negative feedback for "false NSS". Is there any way to correct or appeal
this?
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Is the NSS still there or was it removed? If it's still there, wait to complete
it and the negative feedback will be removed.
You can file a PayPal claim (if you paid via PayPal) but I think they typically
make you ship it back at your own expense to get a refund.
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USA, New Hampshire
