| Discussion Forum: Thread 330174 |
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| | | Author: | legoranger00  | | Posted: | Nov 18, 2022 20:30 | | Subject: | I undercharged for shipping | | Viewed: | 127 times | | Topic: | Problem Order | |
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| I undercharged for shipping to my buyer. I issued a refund to the buyer. I want
to send another invoice with a higher shipping price, but I can’t. What can the
seller or buyer do to enable me to send another invoice?
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| | | | | Author: | brac.brick | | Posted: | Nov 18, 2022 21:08 | | Subject: | Re: I undercharged for shipping | | Viewed: | 43 times | | Topic: | Problem Order | |
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| In Problem Order, legoranger00 writes:
| | I undercharged for shipping to my buyer. I issued a refund to the buyer. I want
to send another invoice with a higher shipping price, but I can’t. What can the
seller or buyer do to enable me to send another invoice?
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If you issued a full refund to the buyer, then the transaction is done. You cannot
send another invoice. In the future, if this happens again, just eat the shipping
price and change your shipping rates for next time. If the buyer is nice, maybe
they will order again from your store and you can get it right then. Personally,
i would chalk it up to inexperience and move on. The time to re-invoice was before
you refunded. Many sellers would have just gone with the shipping price and
fixed it for next time. The problem is that now you have refunded the buyer,
they can still leave you feedback .
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| | | | | Author: | axaday | | Posted: | Nov 18, 2022 22:01 | | Subject: | Re: I undercharged for shipping | | Viewed: | 55 times | | Topic: | Problem Order | |
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| In Problem Order, legoranger00 writes:
| | I undercharged for shipping to my buyer. I issued a refund to the buyer. I want
to send another invoice with a higher shipping price, but I can’t. What can the
seller or buyer do to enable me to send another invoice?
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You put your little mistake in the subject line and saved your big one for the
post itself.
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USA, Massachusetts
