Discussion Forum: Thread 330129

 Author: Yourbricks View Messages Posted By Yourbricks
 Posted: Nov 18, 2022 04:16
 Subject: Opinion about forwarding company
 Viewed: 130 times
 Topic: Help
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Yourbricks (5036)

Location:  Norway
Member Since Contact Type Status
Feb 20, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YourBricks Norway
Lately, I have received some orders, where the buyers use an address of forwarding
company.

Somebody have experience with it? It is normal? safe?

Thanks for the help.
 Author: helge View Messages Posted By helge
 Posted: Nov 18, 2022 04:42
 Subject: Re: Opinion about forwarding company
 Viewed: 46 times
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helge (24097)

Location:  Norway
Member Since Contact Type Status
Jun 30, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: HELGE's sets & bricks
In Help, Yourbricks writes:
  Lately, I have received some orders, where the buyers use an address of forwarding
company.

Somebody have experience with it? It is normal? safe?

Thanks for the help.

If the forwarding company is within EU and the order is above 150 EUR, they will
not accept the package, and it will be returned. I think it is OK for orders
bellow 150 EUR, and the VAT has been collected by BrickLink. Forwarding companies
in the US has worked OK for me, but I have not had many of those.
 Author: Yourbricks View Messages Posted By Yourbricks
 Posted: Nov 18, 2022 04:59
 Subject: Re: Opinion about forwarding company
 Viewed: 41 times
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Yourbricks (5036)

Location:  Norway
Member Since Contact Type Status
Feb 20, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YourBricks Norway
Hei Helge

Yes, I mean forwarding companies in US.

Yourbricks





In Help, helge writes:
  In Help, Yourbricks writes:
  Lately, I have received some orders, where the buyers use an address of forwarding
company.

Somebody have experience with it? It is normal? safe?

Thanks for the help.

If the forwarding company is within EU and the order is above 150 EUR, they will
not accept the package, and it will be returned. I think it is OK for orders
bellow 150 EUR, and the VAT has been collected by BrickLink. Forwarding companies
in the US has worked OK for me, but I have not had many of those.
 Author: brac.brick View Messages Posted By brac.brick
 Posted: Nov 18, 2022 06:12
 Subject: Re: Opinion about forwarding company
 Viewed: 35 times
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brac.brick (1124)

Location:  USA, Massachusetts
Member Since Contact Type Status
May 19, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Brick & Brac
In Help, Yourbricks writes:
  Lately, I have received some orders, where the buyers use an address of forwarding
company.

Somebody have experience with it? It is normal? safe?

Thanks for the help.

There are varying opinions on this one. I personally do not care where the buyer
wants it sent- I ship to the Paypal address for those orders and the BL address
for Stripe.
I work in ecommerce full time and we have buyers who use freight forwarders all
the time. The only time it is an issue is if the buyer asks to change the address
after the purchase and Paypal is used for payment. Under the seller protection
clause or agreement, you have to ship to the Paypal address to not get hit with
any penalties if there is a dispute down the road.

Not sure if this answers your question. There are sellers on this forum who will
not ship to freight forwwarders on principal. I've never had an issue nor
do I make it one.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Nov 18, 2022 07:27
 Subject: Re: Opinion about forwarding company
 Viewed: 30 times
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peregrinator (778)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
In Help, Yourbricks writes:
  Lately, I have received some orders, where the buyers use an address of forwarding
company.

Somebody have experience with it? It is normal? safe?

Thanks for the help.

I have never had an issue with a buyer using a freight forwarder. Maybe a few
others have, but I don't think to a greater degree than with regular customers.

One small issue is that you'd be foregoing PayPal seller protection (if you're
using PayPal) because the ultimate delivery address is something other than the
PayPal address. So the seller could be held responsible if the package is delivered
to the freight forwarder, but the freight forwarder screws up delivering it to
the buyer. This seems to be pretty rare though.
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Nov 18, 2022 07:31
 Subject: Re: Opinion about forwarding company
 Viewed: 34 times
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peregrinator (778)

Location:  USA, New Jersey
Member Since Contact Type Status
Jan 21, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Faber Family Bricks
Oh, and don't be alarmed if there isn't any sales tax added to the order
and collected by BrickLink - many (most?) freight forwarders are located in states
in the USA that don't have a state sales tax (e.g. Oregon).

In Help, peregrinator writes:
  In Help, Yourbricks writes:
  Lately, I have received some orders, where the buyers use an address of forwarding
company.

Somebody have experience with it? It is normal? safe?

Thanks for the help.

I have never had an issue with a buyer using a freight forwarder. Maybe a few
others have, but I don't think to a greater degree than with regular customers.

One small issue is that you'd be foregoing PayPal seller protection (if you're
using PayPal) because the ultimate delivery address is something other than the
PayPal address. So the seller could be held responsible if the package is delivered
to the freight forwarder, but the freight forwarder screws up delivering it to
the buyer. This seems to be pretty rare though.
 Author: Yourbricks View Messages Posted By Yourbricks
 Posted: Nov 18, 2022 10:27
 Subject: Re: Opinion about forwarding company
 Viewed: 28 times
 Topic: Help
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Yourbricks (5036)

Location:  Norway
Member Since Contact Type Status
Feb 20, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YourBricks Norway
Ok, thanks everyone for the help

Yourbricks


In Help, peregrinator writes:
  Oh, and don't be alarmed if there isn't any sales tax added to the order
and collected by BrickLink - many (most?) freight forwarders are located in states
in the USA that don't have a state sales tax (e.g. Oregon).

In Help, peregrinator writes:
  In Help, Yourbricks writes:
  Lately, I have received some orders, where the buyers use an address of forwarding
company.

Somebody have experience with it? It is normal? safe?

Thanks for the help.

I have never had an issue with a buyer using a freight forwarder. Maybe a few
others have, but I don't think to a greater degree than with regular customers.

One small issue is that you'd be foregoing PayPal seller protection (if you're
using PayPal) because the ultimate delivery address is something other than the
PayPal address. So the seller could be held responsible if the package is delivered
to the freight forwarder, but the freight forwarder screws up delivering it to
the buyer. This seems to be pretty rare though.
 Author: popsicle View Messages Posted By popsicle
 Posted: Nov 18, 2022 10:01
 Subject: (Cancelled)
 Viewed: 37 times
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popsicle (6666)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
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Store: ConstrucToys
(Cancelled)
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Nov 18, 2022 10:14
 Subject: Re: Opinion about forwarding company
 Viewed: 24 times
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jennnifer (3535)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Old Grey Bricks
In Help, Yourbricks writes:
  Lately, I have received some orders, where the buyers use an address of forwarding
company.

Somebody have experience with it? It is normal? safe?

Thanks for the help.

I've shipped to many forwarders and had only one issue that was resolved
when I was able to provide an image of the package with the label showing that
I had sent it with the correct information. I would document your order before
you send and then hope for the best!

Jen
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Nov 18, 2022 11:51
 Subject: Re: Opinion about forwarding company
 Viewed: 23 times
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Nubs_Select (3788)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
I’ve shipped to American shipping forwarding companies for multiple high $ orders
and haven’t had any problems even to 0 feedback users so in general it’s completely
fine