| Discussion Forum: Thread 329063 |
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| | | Author: | BEEKUZZ  | | Posted: | Oct 27, 2022 15:48 | | Subject: | Template for package delivered message? | | Viewed: | 113 times | | Topic: | Shipping | |
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| Most of my buyers fail to mark their order as received, much less complete.
Since I track all packages for my small store, is there a message template (or
can there be) for me to send out when the package is delivered? Then I would
mark the order as RECEIVED. It would still be their responsibility to mark it
complete.
When Bricklink sent out the designer sets, they changed the status.
Thank you, Lisa
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| | | | | Author: | calebfishn | | Posted: | Oct 27, 2022 15:51 | | Subject: | Re: Template for package delivered message? | | Viewed: | 30 times | | Topic: | Shipping | |
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| In Shipping, BEEKUZZ writes:
| | Most of my buyers fail to mark their order as received, much less complete.
Since I track all packages for my small store, is there a message template (or
can there be) for me to send out when the package is delivered? Then I would
mark the order as RECEIVED. It would still be their responsibility to mark it
complete.
When Bricklink sent out the designer sets, they changed the status.
Thank you, Lisa
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I don't know the answer to your question. But I think I would be irritated
if I purchased something and the seller marked it as "received", without my input.
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| | | | | Author: | jbroman | | Posted: | Oct 27, 2022 19:50 | | Subject: | Re: Template for package delivered message? | | Viewed: | 42 times | | Topic: | Shipping | |
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| In Shipping, BEEKUZZ writes:
| | Most of my buyers fail to mark their order as received, much less complete.
Since I track all packages for my small store, is there a message template (or
can there be) for me to send out when the package is delivered? Then I would
mark the order as RECEIVED. It would still be their responsibility to mark it
complete.
When Bricklink sent out the designer sets, they changed the status.
Thank you, Lisa
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The seller doesn't have the ability to mark it received anymore.
Once set to shipped, your options are packed, shipped or completed.
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| | | | | Author: | Shiny_Stuff | | Posted: | Oct 27, 2022 20:23 | | Subject: | Re: Template for package delivered message? | | Viewed: | 46 times | | Topic: | Shipping | |
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| In Shipping, BEEKUZZ writes:
| | Most of my buyers fail to mark their order as received, much less complete.
Since I track all packages for my small store, is there a message template (or
can there be) for me to send out when the package is delivered? Then I would
mark the order as RECEIVED. It would still be their responsibility to mark it
complete.
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The Thank You, Drive-Thru message could be edited/rewritten to do this. Wait
to send out the Drive-Thru email until after you know the package has been delivered.
I think that would be the easiest way to do what you want.
* * *
Just don't annoy the customer, like in this funny bit from the 1980's
https://www.youtube.com/watch?v=y4EuZIcHxE0
___
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| | | | | Author: | jennnifer | | Posted: | Oct 28, 2022 08:24 | | Subject: | Re: Template for package delivered message? | | Viewed: | 36 times | | Topic: | Shipping | |
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| In Shipping, BEEKUZZ writes:
| | Most of my buyers fail to mark their order as received, much less complete.
Since I track all packages for my small store, is there a message template (or
can there be) for me to send out when the package is delivered? Then I would
mark the order as RECEIVED. It would still be their responsibility to mark it
complete.
When Bricklink sent out the designer sets, they changed the status.
Thank you, Lisa
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I understand that you want to keep track of things in your shop, but this is
not the best way. It is NOT the buyer's responsibility to mark their order
Received, Completed or to leave feedback. They can do these things if they want
to and that's it. The only thing they have to do is check out and pay for
their order.
Jen
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| | | | | | | Author: | popsicle | | Posted: | Oct 28, 2022 23:32 | | Subject: | (Cancelled) | | Viewed: | 46 times | | Topic: | Shipping | |
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| | (Cancelled) |
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| | | | | Author: | yorbrick | | Posted: | Oct 28, 2022 10:11 | | Subject: | Re: Template for package delivered message? | | Viewed: | 39 times | | Topic: | Shipping | |
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| On bricklink, I want good communication, not frequent communication. I don't
mind being told an order has been dispatched (drive-thru). And I really want
to know before an order is sent if there is an issue with a missing part or some
other similar issue. But other than that, I prefer not to be contacted again
unless I opt in to their store messages.
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| | | | | Author: | PlanetEarthToys | | Posted: | Oct 29, 2022 00:04 | | Subject: | Re: Template for package delivered message? | | Viewed: | 41 times | | Topic: | Shipping | |
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| In Shipping, BEEKUZZ writes:
| | Most of my buyers fail to mark their order as received, much less complete.
Since I track all packages for my small store, is there a message template (or
can there be) for me to send out when the package is delivered? Then I would
mark the order as RECEIVED. It would still be their responsibility to mark it
complete.
When Bricklink sent out the designer sets, they changed the status.
Thank you, Lisa
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you are assuming the 'buyers' care enough about this website to log in
more than once every 2 months to buy something ..
they do not live here.. don't treat them like neighbors..
business is business. buyers have zero responsibility past paying for
the item. if they choose the do things past that point.. it's just that ..
a choice..
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| | | | | | | Author: | PlanetEarthToys | | Posted: | Oct 29, 2022 00:15 | | Subject: | Re: Template for package delivered message? | | Viewed: | 44 times | | Topic: | Shipping | |
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| but to not be the 'see he always attacks people' with honesty comment
that is likely to pop up about me ..
here is my template:
hey albertogulphstopherson,
items shipped out this morning, tracking updated, order is already enroute to
ya.
thanks for the purchase, we wil lbe posting new inventory at random times, feel
free to stop by the store anytime to check out our newest inventorry"
J.
Planet Earth Toys
short & simple, no requirements on their part & i leave the door open for them
to come back anytime.. & hopefully if/when they do comeback they remember to
update that last purchase.
-- Eazy-Peezy
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USA, California
Canada, Ontario
United Kingdom, England
