| Discussion Forum: Thread 328847 |
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| | | Author: | legoranger00  | | Posted: | Oct 22, 2022 20:01 | | Subject: | Buyer hasn’t paid for order in days | | Viewed: | 133 times | | Topic: | Problem Order | |
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| Megamanjay placed an order in my store on Oct. 15, 2022 12:16. I’ve sent an invoice
on Oct. 15, 2022 21:39. I haven’t received payment yet. I messaged him 4 days
later and no answer. I filed a non buyer alert on his order and still no payment
or response from him. I don’t know what else to do about this problem.
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| | | | | Author: | Nubs_Select | | Posted: | Oct 22, 2022 20:07 | | Subject: | Re: Buyer hasn’t paid for order in days | | Viewed: | 30 times | | Topic: | Problem Order | |
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| after the time limit is reached you can complete the NPB process. not much else
to do about it except move on.
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| | | | | Author: | jennnifer | | Posted: | Oct 22, 2022 20:08 | | Subject: | Re: Buyer hasn’t paid for order in days | | Viewed: | 37 times | | Topic: | Problem Order | |
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| In Problem Order, legoranger00 writes:
| | Megamanjay placed an order in my store on Oct. 15, 2022 12:16. I’ve sent an invoice
on Oct. 15, 2022 21:39. I haven’t received payment yet. I messaged him 4 days
later and no answer. I filed a non buyer alert on his order and still no payment
or response from him. I don’t know what else to do about this problem.
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Send a message directly to their email. Not all buyers receive their messages
via BrickLink.
Jen
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| | | | | Author: | calebfishn | | Posted: | Oct 22, 2022 21:08 | | Subject: | Re: Buyer hasn’t paid for order in days | | Viewed: | 54 times | | Topic: | Problem Order | |
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| In Problem Order, legoranger00 writes:
| | Megamanjay placed an order in my store on Oct. 15, 2022 12:16. I’ve sent an invoice
on Oct. 15, 2022 21:39. I haven’t received payment yet. I messaged him 4 days
later and no answer. I filed a non buyer alert on his order and still no payment
or response from him. I don’t know what else to do about this problem.
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My experience is that if NPB doesn't wake up a buyer right away, they are
probably not going to respond.
Most of the time, when I file a Non Paying Buyer alert, the buyer never responds.
I don't know why, but I think likely they just made a careless order on Bricklink,
and didn't intend to make an actual purchase. (Yes, this is very annoying
for you, the seller)
If the buyer does not respond by the end of the allowed period, then your next
step is to complete the NPB. That will prevent you from getting feedback from
that buyer. Then, leave appropriate feedback, so that other sellers are forewarned
that this may be a problem buyer.
After that, the only thing left to do is to cancel the unpaid order, and put
the item back in inventory.
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| | | | | Author: | yorbrick | | Posted: | Oct 23, 2022 02:03 | | Subject: | Re: Buyer hasn’t paid for order in days | | Viewed: | 39 times | | Topic: | Problem Order | |
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| In Problem Order, legoranger00 writes:
| | Megamanjay placed an order in my store on Oct. 15, 2022 12:16. I’ve sent an invoice
on Oct. 15, 2022 21:39. I haven’t received payment yet. I messaged him 4 days
later and no answer. I filed a non buyer alert on his order and still no payment
or response from him. I don’t know what else to do about this problem.
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Just start an NPB, then either they pay or you complete it and cancel the order.
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| | | | | Author: | peregrinator | | Posted: | Oct 23, 2022 08:27 | | Subject: | Re: Buyer hasn’t paid for order in days | | Viewed: | 42 times | | Topic: | Problem Order | |
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| In Problem Order, legoranger00 writes:
| | [buyer] placed an order in my store on Oct. 15, 2022 12:16. I’ve sent an invoice
on Oct. 15, 2022 21:39. I haven’t received payment yet. I messaged him 4 days
later and no answer. I filed a non buyer alert on his order and still no payment
or response from him. I don’t know what else to do about this problem.
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In general you can avoid this problem by turning on Instant Checkout
Also, I think it's poor form to call out a particular buyer in the forum
like this.
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| | | | | | | Author: | legoranger00 | | Posted: | Oct 23, 2022 12:32 | | Subject: | Re: Buyer hasn’t paid for order in days | | Viewed: | 35 times | | Topic: | Problem Order | |
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| In Problem Order, peregrinator writes:
| | In Problem Order, legoranger00 writes:
| | [buyer] placed an order in my store on Oct. 15, 2022 12:16. I’ve sent an invoice
on Oct. 15, 2022 21:39. I haven’t received payment yet. I messaged him 4 days
later and no answer. I filed a non buyer alert on his order and still no payment
or response from him. I don’t know what else to do about this problem.
|
In general you can avoid this problem by turning on Instant Checkout
Also, I think it's poor form to call out a particular buyer in the forum
like this.
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I can’t use Instant Checkout. I have to calculate the shipping costs. I’ve only
been a seller for 3 months, so I didn’t know what I did was poor form. I thought
I should be specific about who the buyer is that’s being a problem to me.
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| | | | | | | | | Author: | legoranger00 | | Posted: | Oct 23, 2022 22:46 | | Subject: | Re: Buyer hasn’t paid for order in days | | Viewed: | 31 times | | Topic: | Problem Order | |
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| In Problem Order, legoranger00 writes:
| | In Problem Order, peregrinator writes:
| | In Problem Order, legoranger00 writes:
| | [buyer] placed an order in my store on Oct. 15, 2022 12:16. I’ve sent an invoice
on Oct. 15, 2022 21:39. I haven’t received payment yet. I messaged him 4 days
later and no answer. I filed a non buyer alert on his order and still no payment
or response from him. I don’t know what else to do about this problem.
|
In general you can avoid this problem by turning on Instant Checkout
Also, I think it's poor form to call out a particular buyer in the forum
like this.
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I can’t use Instant Checkout. I have to calculate the shipping costs. I’ve only
been a seller for 3 months, so I didn’t know what I did was poor form. I thought
I should be specific about who the buyer is that’s being a problem to me.
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Great news everybody the order has been paid for. Everything is good between
me and the buyer.
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| | | | | | | | | | | Author: | TheCuteGiraffe | | Posted: | Oct 23, 2022 23:39 | | Subject: | Re: Buyer hasn’t paid for order in days | | Viewed: | 33 times | | Topic: | Problem Order | |
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| | | | | | | | | | | Author: | peregrinator | | Posted: | Oct 24, 2022 07:29 | | Subject: | Re: Buyer hasn’t paid for order in days | | Viewed: | 56 times | | Topic: | Problem Order | |
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| In Problem Order, legoranger00 writes:
| | Great news everybody the order has been paid for. Everything is good between
me and the buyer.
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Maybe cancel the original post so no one can come across it and see his username?
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