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 | | | Author: | chetzler  | | Posted: | Oct 15, 2022 21:49 | | Subject: | "Technically New" vs "Used": a poll | | Viewed: | 282 times | | Topic: | Selling | |
|
| Since I've been selling parts, I've separated "ugly" new parts into bulk
lots of "seconds". These bulk lots are listed cheaply as new items with unmistakable
descriptions in red, all-cap lettering. I've sold many such lots quickly
and without a single complaint (although I've noticed resllers sometimes
relist them, in the same quantities, at 2-4x my selling price without any descriptors).
So, based on that--and maybe this is a dumb question--would it be more
buyer-friendly to list these parts as used even though they are technically new?
With site guidance that suggests avoiding the term "like-new", I wonder if the
converse should also be avoided. When buyers are searching for used parts, my
assumption is that they do so partly due to quality and cost. Should my cheap
"seconds" listings show as used for buyers less concerned with quality? I think
that even if I sell them as used, I couldn't, in good conscience, list them
without a description. Alternatively, if they are listed as new, will they
frustrate buyers looking for high-quality new parts? I've heard some buyers
of new parts are less concerned with appearance and more concerned with remaining
clutch power (they don't want worn out bricks that have been stressed/connected
numerous times).
Thoughts?
(The attached pictures below show new parts. They were mentioned in another
thread and are the source of my current rumination.)
|
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| | | | | Author: | RecycledBrick | | Posted: | Oct 15, 2022 21:58 | | Subject: | (Cancelled) | | Viewed: | 51 times | | Topic: | Selling | |
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| | (Cancelled) |
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| | | | | Author: | Nubs_Select | | Posted: | Oct 15, 2022 21:59 | | Subject: | Re: "Technically New" vs "Used": a poll | | Viewed: | 54 times | | Topic: | Selling | |
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| since they are from brand new sets I would list them as new especially since
they are like that for pretty much every copy of that part. 1 thing I have seen
some people do with new listings is add to the description something along the
lines of has scratches from the factory or handling, etc
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| | | | | Author: | Hal8472 | | Posted: | Oct 15, 2022 22:26 | | Subject: | Re: "Technically New" vs "Used": a poll | | Viewed: | 47 times | | Topic: | Selling | |
|
| In Selling, chetzler writes:
| | Since I've been selling parts, I've separated "ugly" new parts into bulk
lots of "seconds". These bulk lots are listed cheaply as new items with unmistakable
descriptions in red, all-cap lettering. I've sold many such lots quickly
and without a single complaint (although I've noticed resllers sometimes
relist them, in the same quantities, at 2-4x my selling price without any descriptors).
So, based on that--and maybe this is a dumb question--would it be more
buyer-friendly to list these parts as used even though they are technically new?
With site guidance that suggests avoiding the term "like-new", I wonder if the
converse should also be avoided. When buyers are searching for used parts, my
assumption is that they do so partly due to quality and cost. Should my cheap
"seconds" listings show as used for buyers less concerned with quality? I think
that even if I sell them as used, I couldn't, in good conscience, list them
without a description. Alternatively, if they are listed as new, will they
frustrate buyers looking for high-quality new parts? I've heard some buyers
of new parts are less concerned with appearance and more concerned with remaining
clutch power (they don't want worn out bricks that have been stressed/connected
numerous times).
Thoughts?
(The attached pictures below show new parts. They were mentioned in another
thread and are the source of my current rumination.)
|
Neat. Logical conclusion from the above discussion is that new doesn’t automatically
mean high quality. Wear is bound to happen so long as Lego ships parts loose
in plastic bags in a cardboard box. It does make a lovely sound though.
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| | | | | Author: | rab1234 | | Posted: | Oct 15, 2022 22:53 | | Subject: | Re: "Technically New" vs "Used": a poll | | Viewed: | 40 times | | Topic: | Selling | |
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| Is your heavy discount for new/scratched actually putting you under what you
could get for an average used condition? If so, there's your answer.
Although technically someone could report your listings if you listed them as
"used" since they're in fact "new": "item is incorrectly defined as new/used"...
Although then again, you could get around that by simply connecting each piece
one time. 
In Selling, chetzler writes:
| | Since I've been selling parts, I've separated "ugly" new parts into bulk
lots of "seconds". These bulk lots are listed cheaply as new items with unmistakable
descriptions in red, all-cap lettering. I've sold many such lots quickly
and without a single complaint (although I've noticed resllers sometimes
relist them, in the same quantities, at 2-4x my selling price without any descriptors).
So, based on that--and maybe this is a dumb question--would it be more
buyer-friendly to list these parts as used even though they are technically new?
With site guidance that suggests avoiding the term "like-new", I wonder if the
converse should also be avoided. When buyers are searching for used parts, my
assumption is that they do so partly due to quality and cost. Should my cheap
"seconds" listings show as used for buyers less concerned with quality? I think
that even if I sell them as used, I couldn't, in good conscience, list them
without a description. Alternatively, if they are listed as new, will they
frustrate buyers looking for high-quality new parts? I've heard some buyers
of new parts are less concerned with appearance and more concerned with remaining
clutch power (they don't want worn out bricks that have been stressed/connected
numerous times).
Thoughts?
(The attached pictures below show new parts. They were mentioned in another
thread and are the source of my current rumination.)
|
|
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| | | | | Author: | Ziegelmeister | | Posted: | Oct 15, 2022 23:03 | | Subject: | Re: "Technically New" vs "Used": a poll | | Viewed: | 51 times | | Topic: | Selling | |
|
| I saw that other thread and I'm glad I'm not alone. That windscreen
looks like one of my better ones I sold from my personal collection from the
80's. Those large translucent pick up every single blemish, and so do the
2x4-6 tiles.
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| | | | | Author: | maxx3001 | | Posted: | Oct 16, 2022 02:58 | | Subject: | Re: "Technically New" vs "Used": a poll | | Viewed: | 66 times | | Topic: | Selling | |
|
| In Selling, chetzler writes:
| | Since I've been selling parts, I've separated "ugly" new parts into bulk
lots of "seconds". These bulk lots are listed cheaply as new items with unmistakable
descriptions in red, all-cap lettering. I've sold many such lots quickly
and without a single complaint (although I've noticed resllers sometimes
relist them, in the same quantities, at 2-4x my selling price without any descriptors).
|
Under describe, over deliver…
Maxx
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| | | | | Author: | maxx3001 | | Posted: | Oct 16, 2022 03:42 | | Subject: | (Cancelled) | | Viewed: | 34 times | | Topic: | Selling | |
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| | (Cancelled) |
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| | | | | Author: | TheBrickGuys | | Posted: | Oct 16, 2022 11:20 | | Subject: | Re: "Technically New" vs "Used": a poll | | Viewed: | 44 times | | Topic: | Selling | |
|
| We would definitely sell them as used. We would not like it but with all the
scratches they are just not good enough to sell as new and you will avoid getting
any possible bad feedbacks for selling them as new. Plus, you can always list
them as used but price them as new - may take a little longer to sell but you
will at least get full price.
When it comes to situations where you wonder how to list something, I think Maxx
summed it up really well when he said "Under describe, over deliver…".
Jim
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| | | | | | | Author: | 1001bricks | | Posted: | Oct 16, 2022 11:38 | | Subject: | Re: "Technically New" vs "Used": a poll | | Viewed: | 61 times | | Topic: | Selling | |
|
| In Selling, TheBrickGuys writes:
| | We would definitely sell them as used. We would not like it but with all the
scratches they are just not good enough to sell as new and you will avoid getting
any possible bad feedbacks for selling them as new. Plus, you can always list
them as used but price them as new - may take a little longer to sell but you
will at least get full price.
When it comes to situations where you wonder how to list something, I think Maxx
summed it up really well when he said "Under describe, over deliver…".
Jim
|
+1
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| | | | | Author: | chetzler | | Posted: | Oct 16, 2022 19:11 | | Subject: | Re: "Technically New" vs "Used": a poll | | Viewed: | 44 times | | Topic: | Selling | |
|
| Thanks for the comments! Some good stuff to think about.
-Chris
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| | | | | Author: | PlanetEarthToys | | Posted: | Oct 16, 2022 19:44 | | Subject: | Re: "Technically New" vs "Used": a poll | | Viewed: | 55 times | | Topic: | Selling | |
|
| In Selling, chetzler writes:
| | Since I've been selling parts, I've separated "ugly" new parts into bulk
lots of "seconds". These bulk lots are listed cheaply as new items with unmistakable
descriptions in red, all-cap lettering. I've sold many such lots quickly
and without a single complaint (although I've noticed resllers sometimes
relist them, in the same quantities, at 2-4x my selling price without any descriptors).
So, based on that--and maybe this is a dumb question--would it be more
buyer-friendly to list these parts as used even though they are technically new?
With site guidance that suggests avoiding the term "like-new", I wonder if the
converse should also be avoided. When buyers are searching for used parts, my
assumption is that they do so partly due to quality and cost. Should my cheap
"seconds" listings show as used for buyers less concerned with quality? I think
that even if I sell them as used, I couldn't, in good conscience, list them
without a description. Alternatively, if they are listed as new, will they
frustrate buyers looking for high-quality new parts? I've heard some buyers
of new parts are less concerned with appearance and more concerned with remaining
clutch power (they don't want worn out bricks that have been stressed/connected
numerous times).
Thoughts?
(The attached pictures below show new parts. They were mentioned in another
thread and are the source of my current rumination.)
|
apply your notion to going to the grocery store...
would you buy a pack of raw chicken wings that is still sealed & brand new. but
it has a big footprint pressed into it....
would you buy it.... ?
technically it's still "new"...
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| | | | | | | Author: | chetzler | | Posted: | Oct 16, 2022 21:22 | | Subject: | Re: "Technically New" vs "Used": a poll | | Viewed: | 68 times | | Topic: | Selling | |
|
| In Selling, PlanetEarthToys writes:
| | In Selling, chetzler writes:
| | Since I've been selling parts, I've separated "ugly" new parts into bulk
lots of "seconds". These bulk lots are listed cheaply as new items with unmistakable
descriptions in red, all-cap lettering. I've sold many such lots quickly
and without a single complaint (although I've noticed resllers sometimes
relist them, in the same quantities, at 2-4x my selling price without any descriptors).
So, based on that--and maybe this is a dumb question--would it be more
buyer-friendly to list these parts as used even though they are technically new?
With site guidance that suggests avoiding the term "like-new", I wonder if the
converse should also be avoided. When buyers are searching for used parts, my
assumption is that they do so partly due to quality and cost. Should my cheap
"seconds" listings show as used for buyers less concerned with quality? I think
that even if I sell them as used, I couldn't, in good conscience, list them
without a description. Alternatively, if they are listed as new, will they
frustrate buyers looking for high-quality new parts? I've heard some buyers
of new parts are less concerned with appearance and more concerned with remaining
clutch power (they don't want worn out bricks that have been stressed/connected
numerous times).
Thoughts?
(The attached pictures below show new parts. They were mentioned in another
thread and are the source of my current rumination.)
|
apply your notion to going to the grocery store...
would you buy a pack of raw chicken wings that is still sealed & brand new. but
it has a big footprint pressed into it....
would you buy it.... ?
technically it's still "new"...
|
It depends on the price and my intended usage. I might buy it for chili, stew
or even pet food.
As I said, the parts are described honestly regardless of whether I list them
as new or used. My question concerns where a buyer is more likely to look
for these lower-quality parts. To extend your analogy, should the footprint
chicken be discounted and placed with the other chicken (since that is where
one finds chicken), or should it be placed with dented cans, crushed boxes, and
milk that is close to its expiration date (where one finds cheaper items)? Any
thoughts?
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| | | | | | | | | Author: | PlanetEarthToys | | Posted: | Oct 17, 2022 00:26 | | Subject: | Re: "Technically New" vs "Used": a poll | | Viewed: | 58 times | | Topic: | Selling | |
|
| To extend your analogy, should the footprint
| | chicken be discounted and placed with the other chicken (since that is where
one finds chicken), or should it be placed with dented cans, crushed boxes, and
milk that is close to its expiration date (where one finds cheaper items)? Any
thoughts?
|
the problem i see is you are intermingling 'damaged' with 'cheap'
those are 2 completely different genres
example: a new car lot can have a end of the year inventory reduction sale "
EVERYTHING'S CHEAP!!!"
but all of the cars are still brand new..
on the other end of the spectrum, i'll sell ya a ripped in half authentic
Van Gogh painting for $20 million..
is that cheap...?
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| | | | | | | | | | | Author: | chetzler | | Posted: | Oct 17, 2022 01:31 | | Subject: | Re: "Technically New" vs "Used": a poll | | Viewed: | 55 times | | Topic: | Selling | |
|
| In Selling, PlanetEarthToys writes:
| | To extend your analogy, should the footprint
| | chicken be discounted and placed with the other chicken (since that is where
one finds chicken), or should it be placed with dented cans, crushed boxes, and
milk that is close to its expiration date (where one finds cheaper items)? Any
thoughts?
|
the problem i see is you are intermingling 'damaged' with 'cheap'
those are 2 completely different genres
|
Of course they are. The former describes condition, the latter describes value.
| | example: a new car lot can have a end of the year inventory reduction sale "
EVERYTHING'S CHEAP!!!"
but all of the cars are still brand new..
|
...and people are still willing and happy to pay a discounted price for those
new cars. What's your point? I'm simply curious whether people think
such parts are better listed as new or used. I'm not interested in arguing
for or against a specific practice. I presume your vote is for "used"?
|
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| | | | | | | | | | | | | Author: | PlanetEarthToys | | Posted: | Oct 17, 2022 08:36 | | Subject: | Re: "Technically New" vs "Used": a poll | | Viewed: | 56 times | | Topic: | Selling | |
|
| In Selling, chetzler writes:
| | In Selling, PlanetEarthToys writes:
| | To extend your analogy, should the footprint
| | chicken be discounted and placed with the other chicken (since that is where
one finds chicken), or should it be placed with dented cans, crushed boxes, and
milk that is close to its expiration date (where one finds cheaper items)? Any
thoughts?
|
the problem i see is you are intermingling 'damaged' with 'cheap'
those are 2 completely different genres
|
Of course they are. The former describes condition, the latter describes value.
|
people do not sell damaged things for a reason..
- dented cans make you sick
- almost spoiled milk makes you sick
- crushed boxes entail whatever inside is damaged.. not cheap
but hey .. you do you. if you want to public to know what you consider a 'used
brick at a cheap price" actually most likely is damaged..
well by all means, dance your way onto that lovely stage.. i will not stop you...
| |
| | example: a new car lot can have a end of the year inventory reduction sale "
EVERYTHING'S CHEAP!!!"
but all of the cars are still brand new..
|
...and people are still willing and happy to pay a discounted price for those
new cars. What's your point? I'm simply curious whether people think
such parts are better listed as new or used. I'm not interested in arguing
for or against a specific practice. I presume your vote is for "used"?
|
so why are you here seeking advice if all you are going to do is be a contrarian
referring to advice recieved as "arguments".........?
sounding like you need Validation for something that has occured you have a guilty
coincious about... good luck with that.
my vote.../ no need.. i already threw the damaged bricks away...... because
they are damaged.
|
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| | | | | | | | | | | | | | | Author: | UTLF | | Posted: | Oct 17, 2022 08:56 | | Subject: | (Cancelled) | | Viewed: | 68 times | | Topic: | Selling | |
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| | (Cancelled) |
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| | | | | | | | | | | | | | | | | Author: | popsicle | | Posted: | Oct 17, 2022 13:13 | | Subject: | (Cancelled) | | Viewed: | 64 times | | Topic: | Selling | |
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| | (Cancelled) |
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| | | | | | | | | | | | | | | Author: | yorbrick | | Posted: | Oct 17, 2022 09:51 | | Subject: | Re: "Technically New" vs "Used": a poll | | Viewed: | 47 times | | Topic: | Selling | |
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| | | my vote.../ no need.. i already threw the damaged bricks away...... because
they are damaged.
|
Not so ...
|
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| | | | | | | | | | | | | | | | | Author: | PlanetEarthToys | | Posted: | Oct 17, 2022 15:00 | | Subject: | Re: "Technically New" vs "Used": a poll | | Viewed: | 52 times | | Topic: | Selling | |
|
| In Selling, yorbrick writes:
| | | | my vote.../ no need.. i already threw the damaged bricks away...... because
they are damaged.
|
Not so ...
|
you are correct.. he was not suppossed to list that torso complete he was to
remove the arms.. & he is now in trouble.
thank you..
item removed
|
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| | | | | | | | | | | | | | | Author: | chetzler | | Posted: | Oct 17, 2022 10:41 | | Subject: | Re: "Technically New" vs "Used": a poll | | Viewed: | 54 times | | Topic: | Selling | |
|
| In Selling, PlanetEarthToys writes:
| | In Selling, chetzler writes:
| | In Selling, PlanetEarthToys writes:
| | To extend your analogy, should the footprint
| | chicken be discounted and placed with the other chicken (since that is where
one finds chicken), or should it be placed with dented cans, crushed boxes, and
milk that is close to its expiration date (where one finds cheaper items)? Any
thoughts?
|
the problem i see is you are intermingling 'damaged' with 'cheap'
those are 2 completely different genres
|
Of course they are. The former describes condition, the latter describes value.
|
people do not sell damaged things for a reason..
- dented cans make you sick
- almost spoiled milk makes you sick
- crushed boxes entail whatever inside is damaged.. not cheap
but hey .. you do you. if you want to public to know what you consider a 'used
brick at a cheap price" actually most likely is damaged..
well by all means, dance your way onto that lovely stage.. i will not stop you...
| |
| | example: a new car lot can have a end of the year inventory reduction sale "
EVERYTHING'S CHEAP!!!"
but all of the cars are still brand new..
|
...and people are still willing and happy to pay a discounted price for those
new cars. What's your point? I'm simply curious whether people think
such parts are better listed as new or used. I'm not interested in arguing
for or against a specific practice. I presume your vote is for "used"?
|
so why are you here seeking advice if all you are going to do is be a contrarian
referring to advice recieved as "arguments".........?
sounding like you need Validation for something that has occured you have a guilty
coincious about... good luck with that.
my vote.../ no need.. i already threw the damaged bricks away...... because
they are damaged.
|
Well, you're clearly the expert here. I'm sorry to have upset you, friend.
If it's not too much trouble, can you please browse my shop and tell me
what else I'm doing wrong. I really don't get enough good feedback from
members like you.
|
|
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| | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | Author: | PlanetEarthToys | | Posted: | Oct 17, 2022 14:58 | | Subject: | Re: "Technically New" vs "Used": a poll | | Viewed: | 63 times | | Topic: | Selling | |
|
| | |
Well, you're clearly the expert here. I'm sorry to have upset you, friend.
If it's not too much trouble, can you please browse my shop and tell me
what else I'm doing wrong. I really don't get enough good feedback from
members like you.
|
if that's what you want.. ok..
apologies for the 'no fluff' approach to discussing things. sometimes
people get emotional & involve feelings when confronted with truths or uncomfortable
conversations involving business with someone who is direct & doesn't care
if the truth hurts...
so.. here we go..
1- the bright red banner at the top instantly set my eyes off & it visually is
off.. maybe a smoother tone of red.. something that would allow the red roof
of the house to stand out more.
2- using this statement on your Terms page " Resellers/Drop-shippers:
Unless you are purchasing parts for your own custom kits that you intend to sell,
go away! I have no desire to do business with you!" well.. you are directly
telling buyers if they are wanting to buy some sets off of you & part them out
to build their own stiore.. too bad.. you do not want their business...
3- your splash page is actually approved. no weird bibe links or off-site promotions.
i guess we can just break this entire thread down to the title..
-- if you have to use 'technically' in order to be able to describe
something in a certain way, you should find a more adequately defined descriptor
|
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| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | Author: | PlanetEarthToys | | Posted: | Oct 17, 2022 17:16 | | Subject: | Re: "Technically New" vs "Used": a poll | | Viewed: | 46 times | | Topic: | Selling | |
|
| this is your stores terms.. verbatum:
Resellers
Our store exists to serve LEGO fans and builders and to provide them with reasonably
priced parts and sets. We add value to the hobby by breaking sets and providing
individual parts that would otherwise not be available. You add no value
and leech off of the work that we and many others perform. We are not
here to provide you with parts and sets that you can mark up and resell here
and elsewhere.
Once we discover you are reselling our items you will be stoplisted
Orders from suspected resellers are subject to unilateral cancellation
We all know you are not sending a gift--if you ask us not to include any
paperwork, we absolutely will!
You have been warned. If any of the above is not agreeable to you, please least
favorite our store and go elsewhere."
you buy brand new sets & break them up into individual pieces to sell..
by your own words.. you are *cough, cough --Technically
a Reseller...
what are Resellers.. *reference the terms above
just interesting is all..
|
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| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | | Author: | chetzler | | Posted: | Oct 17, 2022 22:34 | | Subject: | Re: "Technically New" vs "Used": a poll | | Viewed: | 58 times | | Topic: | Selling | |
|
| In Selling, PlanetEarthToys writes:
| | | |
Well, you're clearly the expert here. I'm sorry to have upset you, friend.
If it's not too much trouble, can you please browse my shop and tell me
what else I'm doing wrong. I really don't get enough good feedback from
members like you.
|
if that's what you want.. ok..
apologies for the 'no fluff' approach to discussing things. sometimes
people get emotional & involve feelings when confronted with truths or uncomfortable
conversations involving business with someone who is direct & doesn't care
if the truth hurts...
so.. here we go..
1- the bright red banner at the top instantly set my eyes off & it visually is
off.. maybe a smoother tone of red.. something that would allow the red roof
of the house to stand out more.
2- using this statement on your Terms page " Resellers/Drop-shippers:
Unless you are purchasing parts for your own custom kits that you intend to sell,
go away! I have no desire to do business with you!" well.. you are directly
telling buyers if they are wanting to buy some sets off of you & part them out
to build their own stiore.. too bad.. you do not want their business...
3- your splash page is actually approved. no weird bibe links or off-site promotions.
i guess we can just break this entire thread down to the title..
-- if you have to use 'technically' in order to be able to describe
something in a certain way, you should find a more adequately defined descriptor
|
Thanks! 👍😄 🤡 That's great stuff!
Like I said, you're the expert! I only wish someone else here had cared
enough to point out my myraid flaws. Can I reach out to you in the future for
some more unemotional, nuanced insights? Unfortunately, at this point, I think
my store is just too far gone. I think I'll have to trash everything and
start over. You want some cheap, damaged goods?
|
|
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| | | | | | | | | | | | | | | | | | | | | Author: | UTLF | | Posted: | Oct 17, 2022 22:43 | | Subject: | (Cancelled) | | Viewed: | 52 times | | Topic: | Selling | |
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| | (Cancelled) |
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| | | | | | | | | | | | | | | | | | | | | Author: | PlanetEarthToys | | Posted: | Oct 18, 2022 12:31 | | Subject: | Re: "Technically New" vs "Used": a poll | | Viewed: | 63 times | | Topic: | Selling | |
|
| | |
Like I said, you're the expert! I only wish someone else here had cared
enough to point out my myraid flaws. Can I reach out to you in the future for
some more unemotional, nuanced insights? Unfortunately, at this point, I think
my store is just too far gone. I think I'll have to trash everything and
start over. You want some cheap, damaged goods?
|
if you want to label me that..
you do you... i do not care
no , do not reach out to me, i am not your friend.
no, i have no use for your damaged legos.
you posted a thread presenting a situation and asking for peoples "thoughts"
... & when people presented their thoughts about your situation.. you got defensive
& started backlashing againist what you asked for...
good luck
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| | | | | Author: | popsicle | | Posted: | Oct 17, 2022 13:11 | | Subject: | (Cancelled) | | Viewed: | 57 times | | Topic: | Selling | |
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USA, Minnesota
)
)
Canada, Ontario
Netherlands, Utrecht
France, Provence-Alpes-Côte d'Azur
United Kingdom, England
