Discussion Forum: Thread 328393 |
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| | Author: | smileysbricks | Posted: | Oct 13, 2022 08:43 | Subject: | Negative feedback | Viewed: | 223 times | Topic: | Feedback | |
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| Once a customer has been blocked can they still leave feedback? |
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| | | | Author: | tonnic | Posted: | Oct 13, 2022 08:52 | Subject: | Re: Negative feedback | Viewed: | 50 times | Topic: | Feedback | |
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| Yes unless you completed an NPB. An NPB is the only tool for a seller to prevent
them from receiving feedback.
In Feedback, smileysbricks writes:
| Once a customer has been blocked can they still leave feedback?
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| | | | Author: | SylvainLS | Posted: | Oct 13, 2022 08:52 | Subject: | Re: Negative feedback | Viewed: | 57 times | Topic: | Feedback | |
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| In Feedback, smileysbricks writes:
| Once a customer has been blocked can they still leave feedback?
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If you mean blacklisted, then yes.
Imagine the possible abuse if just blacklisting could prevent feedback.
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| | | | Author: | Brickwilbo | Posted: | Oct 13, 2022 12:05 | Subject: | Re: Negative feedback | Viewed: | 76 times | Topic: | Feedback | |
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| In Feedback, smileysbricks writes:
| Once a customer has been blocked can they still leave feedback?
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Yes, unless you've completed the NPB process.
https://www.bricklink.com/help.asp?helpID=14
Feedback removal rules:
- Feedback you received was posted by a duplicate account of a user who had their
membership terminated.
- Feedback you received was posted by a duplicate account of a user who was on
your Stop List before the order was placed.
If you're requesting feedback to be removed for the last 2 reasons above,
you should contact the Help Desk before you submit the request and let us know
the original username of the duplicate account.
Requests can be submitted until the order is purged from the system - up to 6
months from the order date. Requests are submitted to the BrickLink Administration
for approval. If the feedback is removed, it cannot be reposted
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