Discussion Forum: Thread 328393

 Author: smileysbricks View Messages Posted By smileysbricks
 Posted: Oct 13, 2022 08:43
 Subject: Negative feedback
 Viewed: 223 times
 Topic: Feedback
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smileysbricks (1832)

Location:  USA, Idaho
Member Since Contact Type Status
Oct 5, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Smiley's Bricks
Once a customer has been blocked can they still leave feedback?
 Author: tonnic View Messages Posted By tonnic
 Posted: Oct 13, 2022 08:52
 Subject: Re: Negative feedback
 Viewed: 50 times
 Topic: Feedback
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tonnic (4371)

Location:  Netherlands, Noord-Holland
Member Since Contact Type Status
Sep 30, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Tons_of_Bricks
Yes unless you completed an NPB. An NPB is the only tool for a seller to prevent
them from receiving feedback.
In Feedback, smileysbricks writes:
  Once a customer has been blocked can they still leave feedback?
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Oct 13, 2022 08:52
 Subject: Re: Negative feedback
 Viewed: 57 times
 Topic: Feedback
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Feedback, smileysbricks writes:
  Once a customer has been blocked can they still leave feedback?

If you mean blacklisted, then yes.
Imagine the possible abuse if just blacklisting could prevent feedback.
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Oct 13, 2022 12:05
 Subject: Re: Negative feedback
 Viewed: 76 times
 Topic: Feedback
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Feedback, smileysbricks writes:
  Once a customer has been blocked can they still leave feedback?

Yes, unless you've completed the NPB process.

https://www.bricklink.com/help.asp?helpID=14

Feedback removal rules:
- Feedback you received was posted by a duplicate account of a user who had their
membership terminated.
- Feedback you received was posted by a duplicate account of a user who was on
your Stop List before the order was placed.

If you're requesting feedback to be removed for the last 2 reasons above,
you should contact the Help Desk before you submit the request and let us know
the original username of the duplicate account.
Requests can be submitted until the order is purged from the system - up to 6
months from the order date. Requests are submitted to the BrickLink Administration
for approval. If the feedback is removed, it cannot be reposted