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| | | Author: | macebobo  | | Posted: | Sep 21, 2022 12:20 | | Subject: | Is a negative too harsh.... | | Viewed: | 266 times | | Topic: | Feedback | |
|
| ...for a box damaged in shipping and a seller who only wants to refund it if
I ship it back at my expense and has now stopped responding to any inquiry?
Backstory, I found a
for a good price, substantially less than retail, it was listed saying nothing
about any damage, so I must presume the damage occurred in shipment, which was
poorly packed with only hard void fill. I let the seller know and they responded
with "If you wish to return the set, you may do so at your own expense." I then
repeatedly have asked if that was my only option, to which there has been silence.
I have been mulling this over for almost a month and their response does not
sit well with me.
Oh wise forum, what is your opinion? Is a negative too harsh in this situation?
I know I am opening myself up to retaliatory feedback, however, as I understand
it that will not affect my selling 100% rating.
-- John
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| | | | | Author: | peregrinator | | Posted: | Sep 21, 2022 12:22 | | Subject: | Re: Is a negative too harsh.... | | Viewed: | 45 times | | Topic: | Feedback | |
|
| In Feedback, macebobo writes:
| | ...for a box damaged in shipping and a seller who only wants to refund it if
I ship it back at my expense and has now stopped responding to any inquiry?
|
Was it intended as a gift (or resale as a set) or were you intending to part
out?
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| | | | | | | Author: | macebobo | | Posted: | Sep 21, 2022 12:23 | | Subject: | Re: Is a negative too harsh.... | | Viewed: | 57 times | | Topic: | Feedback | |
|
| In Feedback, peregrinator writes:
| | In Feedback, macebobo writes:
| | ...for a box damaged in shipping and a seller who only wants to refund it if
I ship it back at my expense and has now stopped responding to any inquiry?
|
Was it intended as a gift (or resale as a set) or were you intending to part
out?
|
Resale as a set.
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| | | | | Author: | tEoS | | Posted: | Sep 21, 2022 12:31 | | Subject: | Re: Is a negative too harsh.... | | Viewed: | 58 times | | Topic: | Feedback | |
|
| For what it is worth, nearly every large set that I buy direct from Lego comes
in a damaged box. Even my Lion Knights Castle 10305. 
I don't leave a negative review somewhere on the internet for Lego every
time this happens, but I am still not happy about it.
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| | | | | | | Author: | macebobo | | Posted: | Sep 21, 2022 13:23 | | Subject: | Re: Is a negative too harsh.... | | Viewed: | 50 times | | Topic: | Feedback | |
|
| In Feedback, tEoS writes:
| | For what it is worth, nearly every large set that I buy direct from Lego comes
in a damaged box. Even my Lion Knights Castle 10305.
I don't leave a negative review somewhere on the internet for Lego every
time this happens, but I am still not happy about it.
|
Me too, seems it started about the time they went to paper void fill.
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| | | | | Author: | LegoLDK | | Posted: | Sep 21, 2022 13:30 | | Subject: | Re: Is a negative too harsh.... | | Viewed: | 58 times | | Topic: | Feedback | |
|
| Doesn't the fact you wanted to ask for opinions, and that Peregrinator asked
you what the reason for purchase was suggesting your feedback should be different
based on what you intended to use the set for demonstrate the absurd power the
negative feedback now holds within the community?
If you weren't happy with the quality of the product delivered and you weren't
happy with the follow up service/response from the seller didn't you have
a negative experience? If that doesn't deserve a negative rating what does?
In Feedback, macebobo writes:
| | Oh wise forum, what is your opinion? Is a negative too harsh in this situation?
I know I am opening myself up to retaliatory feedback, however, as I understand
it that will not affect my selling 100% rating.
-- John
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| | | | | | | Author: | macebobo | | Posted: | Sep 21, 2022 14:54 | | Subject: | (Cancelled) | | Viewed: | 34 times | | Topic: | Feedback | |
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| | (Cancelled) |
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| | | | | | | Author: | macebobo | | Posted: | Sep 21, 2022 15:08 | | Subject: | Re: Is a negative too harsh.... | | Viewed: | 42 times | | Topic: | Feedback | |
|
| Agreed, I just hate leaving a negative. I've given them plenty of chances
to make it right and they have failed to do so. Well crap, it will be my first
negative for buying. But, you are right.
In Feedback, LegoLDK writes:
| | [snip...]
If you weren't happy with the quality of the product delivered and you weren't
happy with the follow up service/response from the seller didn't you have
a negative experience? If that doesn't deserve a negative rating what does?
In Feedback, macebobo writes:
| | Oh wise forum, what is your opinion? Is a negative too harsh in this situation?
I know I am opening myself up to retaliatory feedback, however, as I understand
it that will not affect my selling 100% rating.
-- John
|
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| | | | | Author: | danielclark | | Posted: | Sep 21, 2022 13:44 | | Subject: | Re: Is a negative too harsh.... | | Viewed: | 48 times | | Topic: | Feedback | |
|
| In Feedback, macebobo writes:
| | ...for a box damaged in shipping and a seller who only wants to refund it if
I ship it back at my expense and has now stopped responding to any inquiry?
Backstory, I found a
for a good price, substantially less than retail, it was listed saying nothing
about any damage, so I must presume the damage occurred in shipment, which was
poorly packed with only hard void fill. I let the seller know and they responded
with "If you wish to return the set, you may do so at your own expense." I then
repeatedly have asked if that was my only option, to which there has been silence.
I have been mulling this over for almost a month and their response does not
sit well with me.
Oh wise forum, what is your opinion? Is a negative too harsh in this situation?
I know I am opening myself up to retaliatory feedback, however, as I understand
it that will not affect my selling 100% rating.
-- John
|
Your rating is so important but not the sellers? Sounds like they offered you
a return option and you don't want to take them up on it. How does that justify
a negative?
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| | | | | | | Author: | macebobo | | Posted: | Sep 21, 2022 14:45 | | Subject: | Re: Is a negative too harsh.... | | Viewed: | 42 times | | Topic: | Feedback | |
|
| In Feedback, danielclark writes:
| | In Feedback, macebobo writes:
| | ...for a box damaged in shipping and a seller who only wants to refund it if
I ship it back at my expense and has now stopped responding to any inquiry?
Backstory, I found a
for a good price, substantially less than retail, it was listed saying nothing
about any damage, so I must presume the damage occurred in shipment, which was
poorly packed with only hard void fill. I let the seller know and they responded
with "If you wish to return the set, you may do so at your own expense." I then
repeatedly have asked if that was my only option, to which there has been silence.
I have been mulling this over for almost a month and their response does not
sit well with me.
Oh wise forum, what is your opinion? Is a negative too harsh in this situation?
I know I am opening myself up to retaliatory feedback, however, as I understand
it that will not affect my selling 100% rating.
-- John
|
Your rating is so important but not the sellers? Sounds like they offered you
a return option and you don't want to take them up on it. How does that justify
a negative?
|
I do care about my feedback, but the other seller evidently does not feel the
same way about theirs. It is not my job to care about theirs, it is my job to
care about what MY customers get from me.
Why should I have to pay return shipping when it was packed so poorly, thus causing
the damage in the first place?
I would never make my customers do that, I would pay return postage if they wanted
to return it for to damage, even if it wasn't my fault but the shipping service.
I have never had a single complaint about my packaging, I even have customers
note my great packing in comments.
It is the sellers responsibility to get the package to me as timely and in as
good of shape as possible.
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| | | | | Author: | legoman77 | | Posted: | Sep 21, 2022 15:40 | | Subject: | Re: Is a negative too harsh.... | | Viewed: | 49 times | | Topic: | Feedback | |
|
| In Feedback, macebobo writes:
| | ...for a box damaged in shipping and a seller who only wants to refund it if
I ship it back at my expense and has now stopped responding to any inquiry?
Backstory, I found a
for a good price, substantially less than retail, it was listed saying nothing
about any damage, so I must presume the damage occurred in shipment, which was
poorly packed with only hard void fill. I let the seller know and they responded
with "If you wish to return the set, you may do so at your own expense." I then
repeatedly have asked if that was my only option, to which there has been silence.
I have been mulling this over for almost a month and their response does not
sit well with me.
Oh wise forum, what is your opinion? Is a negative too harsh in this situation?
I know I am opening myself up to retaliatory feedback, however, as I understand
it that will not affect my selling 100% rating.
-- John
|
It is the sellers responsibility to get the box to you whether it is free shipping
or not. If you have pictures showing how the post office damaged it, they need
to pay shipping back.
If they are a good seller they will do that to keep you as a customer, if not,
you will get a negative. Reply without histrionics. Calm and to the point to
rebut their feedback. Leave negative or neutral feedback for them as they should
get the item to you undamaged.
Good luck with this,
John P
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| | | | | | | Author: | macebobo | | Posted: | Sep 21, 2022 18:37 | | Subject: | Re: Is a negative too harsh.... | | Viewed: | 59 times | | Topic: | Feedback | |
|
| In Feedback, legoman77 writes:
| | In Feedback, macebobo writes:
| | ...for a box damaged in shipping and a seller who only wants to refund it if
I ship it back at my expense and has now stopped responding to any inquiry?
Backstory, I found a
for a good price, substantially less than retail, it was listed saying nothing
about any damage, so I must presume the damage occurred in shipment, which was
poorly packed with only hard void fill. I let the seller know and they responded
with "If you wish to return the set, you may do so at your own expense." I then
repeatedly have asked if that was my only option, to which there has been silence.
I have been mulling this over for almost a month and their response does not
sit well with me.
Oh wise forum, what is your opinion? Is a negative too harsh in this situation?
I know I am opening myself up to retaliatory feedback, however, as I understand
it that will not affect my selling 100% rating.
-- John
|
It is the sellers responsibility to get the box to you whether it is free shipping
or not. If you have pictures showing how the post office damaged it, they need
to pay shipping back.
If they are a good seller they will do that to keep you as a customer, if not,
you will get a negative. Reply without histrionics. Calm and to the point to
rebut their feedback. Leave negative or neutral feedback for them as they should
get the item to you undamaged.
Good luck with this,
John P
|
Gave them one final chance, it did not go well.
After some back and forth, they said it felt like a threat or shakedown when
I pointed out their store terms are invalid and moot. I immediately left a negative
and have not responded after that.
Now I am considering if I should file a PayPal claim since I did not get what
I ordered, which was a sealed new, undamaged set. My first bad experience as
a buyer here in 6 1/2 years.
Thank you to all the good sellers on this platform.
|
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| | | | | | | | | Author: | peregrinator | | Posted: | Sep 21, 2022 19:33 | | Subject: | Re: Is a negative too harsh.... | | Viewed: | 45 times | | Topic: | Feedback | |
|
| In Feedback, macebobo writes:
| | Now I am considering if I should file a PayPal claim since I did not get what
I ordered, which was a sealed new, undamaged set. My first bad experience as
a buyer here in 6 1/2 years.
|
I think if you do that, PayPal will make you send back the damaged set.
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| | | | | | | | | Author: | legoman77 | | Posted: | Sep 21, 2022 19:56 | | Subject: | Re: Is a negative too harsh.... | | Viewed: | 37 times | | Topic: | Feedback | |
|
| In Feedback, macebobo writes:
| | In Feedback, legoman77 writes:
| | In Feedback, macebobo writes:
| | ...for a box damaged in shipping and a seller who only wants to refund it if
I ship it back at my expense and has now stopped responding to any inquiry?
Backstory, I found a
for a good price, substantially less than retail, it was listed saying nothing
about any damage, so I must presume the damage occurred in shipment, which was
poorly packed with only hard void fill. I let the seller know and they responded
with "If you wish to return the set, you may do so at your own expense." I then
repeatedly have asked if that was my only option, to which there has been silence.
I have been mulling this over for almost a month and their response does not
sit well with me.
Oh wise forum, what is your opinion? Is a negative too harsh in this situation?
I know I am opening myself up to retaliatory feedback, however, as I understand
it that will not affect my selling 100% rating.
-- John
|
It is the sellers responsibility to get the box to you whether it is free shipping
or not. If you have pictures showing how the post office damaged it, they need
to pay shipping back.
If they are a good seller they will do that to keep you as a customer, if not,
you will get a negative. Reply without histrionics. Calm and to the point to
rebut their feedback. Leave negative or neutral feedback for them as they should
get the item to you undamaged.
Good luck with this,
John P
|
Gave them one final chance, it did not go well.
After some back and forth, they said it felt like a threat or shakedown when
I pointed out their store terms are invalid and moot. I immediately left a negative
and have not responded after that.
Now I am considering if I should file a PayPal claim since I did not get what
I ordered, which was a sealed new, undamaged set. My first bad experience as
a buyer here in 6 1/2 years.
Thank you to all the good sellers on this platform.
|
If paypal makes you send it back, just do it so you do not obsess over it. Mental
health is more important than some money, I am not sure paypal would make you
pay. Call paypal. They were very helpful when Eaglemoss went administration
(bankrupt.) The agent on the phone listed each one of my 14 cases there items
were back ordered. I got back all of the $800-900 I claimed. It helps that you
have an account without a lot of claims by you or against you. This was my first
claim ever since I joined in 1998. If there were problems with buyers and sellers
I would eat the few dollars just for my own peace of mind.
I firmly believe that selling here or on ebay, a reserve of money is needed and
I never counted the money mine for a month after the sail.
When giving feedback let the chips fall where they may. Be honest and respond
to feedback received in a calm explanation. Do not rant. I did not look at
your feedback, but hopefully you have a good record where one bad feedback with
not hurt you. If you get a bad feedback, have a little sale so it goes to a second
page rather than staring a new buyer in the face.
John P
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| | | | | | | | | Author: | nlgbou1 | | Posted: | Sep 22, 2022 15:36 | | Subject: | Re: Is a negative too harsh.... | | Viewed: | 37 times | | Topic: | Feedback | |
|
| In Feedback, macebobo writes:
| | In Feedback, legoman77 writes:
| | In Feedback, macebobo writes:
| | ...for a box damaged in shipping and a seller who only wants to refund it if
I ship it back at my expense and has now stopped responding to any inquiry?
Backstory, I found a
for a good price, substantially less than retail, it was listed saying nothing
about any damage, so I must presume the damage occurred in shipment, which was
poorly packed with only hard void fill. I let the seller know and they responded
with "If you wish to return the set, you may do so at your own expense." I then
repeatedly have asked if that was my only option, to which there has been silence.
I have been mulling this over for almost a month and their response does not
sit well with me.
Oh wise forum, what is your opinion? Is a negative too harsh in this situation?
I know I am opening myself up to retaliatory feedback, however, as I understand
it that will not affect my selling 100% rating.
-- John
|
It is the sellers responsibility to get the box to you whether it is free shipping
or not. If you have pictures showing how the post office damaged it, they need
to pay shipping back.
If they are a good seller they will do that to keep you as a customer, if not,
you will get a negative. Reply without histrionics. Calm and to the point to
rebut their feedback. Leave negative or neutral feedback for them as they should
get the item to you undamaged.
Good luck with this,
John P
|
Gave them one final chance, it did not go well.
After some back and forth, they said it felt like a threat or shakedown when
I pointed out their store terms are invalid and moot. I immediately left a negative
and have not responded after that.
Now I am considering if I should file a PayPal claim since I did not get what
I ordered, which was a sealed new, undamaged set. My first bad experience as
a buyer here in 6 1/2 years.
Thank you to all the good sellers on this platform.
|
They seem to be acting according to their terms. If you don't agree to these
terms, why did you place the order with them?
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| | | | | Author: | LeeGo73 | | Posted: | Sep 21, 2022 16:09 | | Subject: | Re: Is a negative too harsh.... | | Viewed: | 62 times | | Topic: | Feedback | |
|
| In a perfect world the seller would pay for return shipping and refund you. From
what I'm reading this does not look to be an option.
Looks like you have 4 options;
1) Return the set and accept the cost of shipping. Buy another perfect set which
costs (substantially) more and sell it at your original perceived price
2) option 1 plus leave a negative feedback and risk a negative feedback in return
3) accept the set and sell it for reduced price because the box is damaged
4) accept the set and purchase a new good condition box en sell at your original
price
Neither option is good, but a calculation will show which one is best for you.
In Feedback, macebobo writes:
| | ...for a box damaged in shipping and a seller who only wants to refund it if
I ship it back at my expense and has now stopped responding to any inquiry?
Backstory, I found a
for a good price, substantially less than retail, it was listed saying nothing
about any damage, so I must presume the damage occurred in shipment, which was
poorly packed with only hard void fill. I let the seller know and they responded
with "If you wish to return the set, you may do so at your own expense." I then
repeatedly have asked if that was my only option, to which there has been silence.
I have been mulling this over for almost a month and their response does not
sit well with me.
Oh wise forum, what is your opinion? Is a negative too harsh in this situation?
I know I am opening myself up to retaliatory feedback, however, as I understand
it that will not affect my selling 100% rating.
-- John
|
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| | | | | Author: | 1001bricks | | Posted: | Sep 21, 2022 20:00 | | Subject: | Re: Is a negative too harsh.... | | Viewed: | 36 times | | Topic: | Feedback | |
|
| In Feedback, macebobo writes:
| | ...for a box damaged in shipping and a seller who only wants to refund it if
I ship it back at my expense and has now stopped responding to any inquiry?
|
I've not read all 100%, sorry.
But the options I see could be:
* talk with the seller, get an agreement the box is damaged - but you've
the content - so I think a partial refund (10/20$ ? didn't check price),
knowing it was already a good price, that could be a good solution for both.
* open an NSS, you may loose all your money (if seller doesn't refund) but
the NSS will stay forever.
* open a PayPal dispute. Problem is, you may not get buyer protection if you
bought often (they'll conclude you're reselling), and anyway you'll
probably will have to ship back at your costs.
* ship back at your expense and hope seller will refund.
In short, I'd try first solution, sincerely.
Get a partial refund, get the parts, both of you should make a step forward,
compromise and resolve the case so everyone's NOT unsatisfied in the
end.
In other words, you will not get what you wish, but try to make this deal a decent
one with the seller.
Note: whenever it's possible, when receiving a damaged parcel, refuse it.
It'll be shipped back freely.
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| | | | | Author: | popsicle | | Posted: | Sep 21, 2022 21:08 | | Subject: | (Cancelled) | | Viewed: | 46 times | | Topic: | Feedback | |
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| | (Cancelled) |
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| | | | | | | Author: | 1001bricks | | Posted: | Sep 21, 2022 21:12 | | Subject: | Re: Is a negative too harsh.... | | Viewed: | 44 times | | Topic: | Feedback | |
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| | | Honestly, in weighting the pros and cons and contingent to any of the unknown
minutia of the transaction, I'd keep the set (decent part-out value) and
negotiate whatever refund I could snag.
|
See: what I said!
So it's possible I agree with Cory.
Sincerely, yes - find a compromise for both.
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| | | | | | | | | Author: | popsicle | | Posted: | Sep 21, 2022 21:37 | | Subject: | (Cancelled) | | Viewed: | 46 times | | Topic: | Feedback | |
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| | (Cancelled) |
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| | | | | | | | | | | Author: | 1001bricks | | Posted: | Sep 21, 2022 21:56 | | Subject: | Re: Is a negative too harsh.... | | Viewed: | 35 times | | Topic: | Feedback | |
|
| | | That said, you are someone I'd like to hangout with someday!
|
Yep, I'd be happy to meet you also, frankly.
I don't have hard feelings, just points I don't like or share - but who
cares in the end?
| | An all-night 24hour personality. What is it 3:30am in France, now?
|
Yep. Watching an Escape from Tarkov stream right now. I'm a gamer.
I should work, have zillion things to take crae of.
Sometimes you just need to chill out.
Somewhere I'm missing the time I worked day and night... and the next day.
Please have a good one! I'm off.
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| | | | | | | | | | | | | Author: | popsicle | | Posted: | Sep 21, 2022 22:15 | | Subject: | (Cancelled) | | Viewed: | 34 times | | Topic: | Feedback | |
|
| | (Cancelled) |
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| | | | | | | Author: | macebobo | | Posted: | Sep 21, 2022 22:19 | | Subject: | Re: Is a negative too harsh.... | | Viewed: | 36 times | | Topic: | Feedback | |
|
| In Feedback, popsicle writes:
Father, forgive me for I have nothing to confess.
| |
Honestly, in weighting the pros and cons and contingent to any of the unknown
minutia of the transaction, I'd keep the set (decent part-out value) and
negotiate whatever refund I could snag.
You're not losing money, is the point. Keep it business by "weight the pros
and cons"
|
I will be parting it our soon since selling it for resale is now not an option
with the damaged box.
| |
Going a month with it on your mind... come on man! That's not keeping it
business, don't do that to yourself.
|
It has not been on my mind at all for this past month, I set a reminder on my
phone when the last interaction with the seller did not produce any favorable
result. That reminder went off today when I was diagnosing a broken dryer for
the wife. Plus, I do very well at compartmentalizing my thoughts and issues,
I have much bigger fish to fry other than a $200 set. 
The dryer will be fixed Friday when the $19 OEM heating element arrives from
Amazon. The local place did not have it in stock, but could order it and have
it hear next month for $120!
|
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| | | | | | | | | Author: | popsicle | | Posted: | Sep 21, 2022 22:30 | | Subject: | (Cancelled) | | Viewed: | 55 times | | Topic: | Feedback | |
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| | (Cancelled) |
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| | | | | | | | | | | Author: | macebobo | | Posted: | Sep 21, 2022 22:59 | | Subject: | Re: Is a negative too harsh.... | | Viewed: | 60 times | | Topic: | Feedback | |
|
| In Feedback, popsicle writes:
| | In Feedback, macebobo writes:
| | In Feedback, popsicle writes:
Father, forgive me for I have nothing to confess.
|
See, if you were a good Catholic, you'd know that doesn't fly
|
Not catholic. I am spiritual, just not religious.
| | | | The dryer will be fixed Friday when the $19 OEM heating element arrives from
Amazon. The local place did not have it in stock, but could order it and have
it here next month for $120!
|
Get it done!
|
Thanks, will do.
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| | | | | Author: | zorbanj | | Posted: | Sep 22, 2022 12:23 | | Subject: | Re: Is a negative too harsh.... | | Viewed: | 28 times | | Topic: | Feedback | |
|
| In Feedback, macebobo writes:
| | ...for a box damaged in shipping and a seller who only wants to refund it if
I ship it back at my expense and has now stopped responding to any inquiry?
Backstory, I found a
for a good price, substantially less than retail, it was listed saying nothing
about any damage, so I must presume the damage occurred in shipment, which was
poorly packed with only hard void fill.
|
Perfectly reasonable assumption.
| | Oh wise forum, what is your opinion? Is a negative too harsh in this situation?
|
No.
| | I know I am opening myself up to retaliatory feedback, however, as I understand
it that will not affect my selling 100% rating.
|
Retaliatory feedback is certainly a risk, but you are correct in that it won't
affect your 100% seller rating.
Since you bought the set at a good price, maybe you can still make an acceptable
profit by either selling it as is or breaking it down as parts.
Seller sounds inexperienced, in that they mispriced the set and packed it poorly.
Seller might also be unaware $100 of insurance is included with USPS Priority
Mail, UPS and Fedex. A refund to you might not even be out of pocket for the
seller.
If you haven't already done so, I would try one last time. Send photos of
the time and ask for a refund of $x to make you whole. Otherwise you have to
go through PayPal and eat the return shipping cost or keep the set.
|
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| | | | | | | Author: | macebobo | | Posted: | Sep 22, 2022 12:35 | | Subject: | Re: Is a negative too harsh.... | | Viewed: | 24 times | | Topic: | Feedback | |
|
| In Feedback, zorbanj writes:
| | In Feedback, macebobo writes:
| | I know I am opening myself up to retaliatory feedback, however, as I understand
it that will not affect my selling 100% rating.
|
Retaliatory feedback is certainly a risk, but you are correct in that it won't
affect your 100% seller rating.
Since you bought the set at a good price, maybe you can still make an acceptable
profit by either selling it as is or breaking it down as parts.
|
Probably going to part it out, but have not decided yet, I will consider it later
in the year.
| | Seller sounds inexperienced, in that they mispriced the set and packed it poorly.
Seller might also be unaware $100 of insurance is included with USPS Priority
Mail, UPS and Fedex. A refund to you might not even be out of pocket for the
seller.
|
Does insurance cover damage, I was always under the impression it did not. It
would be nice to learn differently.
| |
If you haven't already done so, I would try one last time. Send photos of
the time and ask for a refund of $x to make you whole. Otherwise you have to
go through PayPal and eat the return shipping cost or keep the set.
|
See earlier in this thread https://www.bricklink.com/message.asp?ID=1365715
Not going to go the PayPal route as that can be a hassle as well.
|
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| | | | | | | | | | | | | |
| | | | | | | | | Author: | zorbanj | | Posted: | Sep 22, 2022 12:39 | | Subject: | Re: Is a negative too harsh.... | | Viewed: | 25 times | | Topic: | Feedback | |
|
| In Feedback, macebobo writes:
| |
Does insurance cover damage, I was always under the impression it did not. It
would be nice to learn differently.
|
Insurance does cover damage. here's a link for filing USPS claims:
https://www.usps.com/help/claims.htm
| | | |
If you haven't already done so, I would try one last time. Send photos of
the time and ask for a refund of $x to make you whole. Otherwise you have to
go through PayPal and eat the return shipping cost or keep the set.
|
See earlier in this thread https://www.bricklink.com/message.asp?ID=1365715
|
Did you ask for a specific amount? I can't tell.
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | | Author: | macebobo | | Posted: | Sep 22, 2022 13:14 | | Subject: | Re: Is a negative too harsh.... | | Viewed: | 30 times | | Topic: | Feedback | |
|
| In Feedback, zorbanj writes:
| | In Feedback, macebobo writes:
| |
Does insurance cover damage, I was always under the impression it did not. It
would be nice to learn differently.
|
Insurance does cover damage. here's a link for filing USPS claims:
https://www.usps.com/help/claims.htm
|
Thanks for the link.
| |
| | | |
If you haven't already done so, I would try one last time. Send photos of
the time and ask for a refund of $x to make you whole. Otherwise you have to
go through PayPal and eat the return shipping cost or keep the set.
|
See earlier in this thread https://www.bricklink.com/message.asp?ID=1365715
|
Did you ask for a specific amount? I can't tell.
|
No, they were not receptive to even taking any responsibility what-so-ever, it
would have been pointless.
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USA, Oregon
United Kingdom, England
Netherlands, Gelderland
France, Provence-Alpes-Côte d'Azur
