Discussion Forum: Thread 327433

 Author: adampihavek View Messages Posted By adampihavek
 Posted: Sep 21, 2022 05:45
 Subject: Account not allowed to send messages
 Viewed: 95 times
 Topic: Technical Issues
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adampihavek (930)

Location:  Czech Republic, Praha
Member Since Contact Type Status
Jun 30, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Ada Bricks
Hi,

suddenly when I wanted to contact seller via bricklink contact form I got message:
“Your account does not have permission to send messages”

Does anyone have this problem?

Thank you,
Adam
 Author: towad View Messages Posted By towad
 Posted: Sep 21, 2022 09:42
 Subject: Re: Account not allowed to send messages
 Viewed: 35 times
 Topic: Technical Issues
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towad (58)

Location:  USA, Pennsylvania
Member Since Contact Type Status
Jul 9, 2001 Contact Member Buyer
Buying Privileges - OK
In Technical Issues, adampihavek writes:
  Hi,

suddenly when I wanted to contact seller via bricklink contact form I got message:
“Your account does not have permission to send messages”

Does anyone have this problem?

Thank you,
Adam

Same here. Been a few months since I tried to send a message, but just noticed
it today.
 Author: Jetflap View Messages Posted By Jetflap
 Posted: Sep 21, 2022 09:44
 Subject: Re: Account not allowed to send messages
 Viewed: 41 times
 Topic: Technical Issues
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Jetflap (702)

Location:  USA, Colorado
Member Since Contact Type Status
Feb 23, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: The Brickle Barrel
Same problem, noticed it yesterday. My buying grinds to a halt until this is
fixed!


In Technical Issues, towad writes:
  In Technical Issues, adampihavek writes:
  Hi,

suddenly when I wanted to contact seller via bricklink contact form I got message:
“Your account does not have permission to send messages”

Does anyone have this problem?

Thank you,
Adam

Same here. Been a few months since I tried to send a message, but just noticed
it today.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Sep 21, 2022 10:31
 Subject: Re: Account not allowed to send messages
 Viewed: 32 times
 Topic: Technical Issues
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1001bricks (52285)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Technical Issues, Jetflap writes:
  Same problem, noticed it yesterday. My buying grinds to a halt until this is
fixed!

They must have set a kind of limit depending parameters (like number of FB or
such) recentlty because there were too many new pseudo accounts sending SPAM.

Solutions:
* Open a Ticket
* Retry from time to time
* If you know the seller or it's shown in Terms, use their e-mail?
* And I guess you can message while having placed an order.
 Author: towad View Messages Posted By towad
 Posted: Sep 22, 2022 10:46
 Subject: Re: Account not allowed to send messages
 Viewed: 27 times
 Topic: Technical Issues
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towad (58)

Location:  USA, Pennsylvania
Member Since Contact Type Status
Jul 9, 2001 Contact Member Buyer
Buying Privileges - OK
In Technical Issues, adampihavek writes:
  suddenly when I wanted to contact seller via bricklink contact form I got message:
“Your account does not have permission to send messages”

Still not working today, and still no response from support. Any change for anybody
else? Interesting that everybody reporting the problem has an account that's
more than 20 years old.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Sep 22, 2022 10:55
 Subject: Re: Account not allowed to send messages
 Viewed: 35 times
 Topic: Technical Issues
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1001bricks (52285)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Technical Issues, towad writes:
  In Technical Issues, adampihavek writes:
  suddenly when I wanted to contact seller via bricklink contact form I got message:
“Your account does not have permission to send messages”

Still not working today, and still no response from support. Any change for anybody
else? Interesting that everybody reporting the problem has an account that's
more than 20 years old.

Which would be fair enough: they don't want senile messages to be sent

Sincerely, it's probably a coincidence - I don't see why they would block
those users, at the contrary they would limit the much more recent members...