Discussion Forum: Thread 327273

 Author: Almere_Bricks View Messages Posted By Almere_Bricks
 Posted: Sep 17, 2022 07:59
 Subject: Seller blackmails me, and BL wont response
 Viewed: 407 times
 Topic: Feedback
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Almere_Bricks (3802)

Location:  Netherlands, Flevoland
Member Since Contact Type Status
May 18, 2018 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - Revoked
Store Closed Seller Ships to My Country Store: Closed..
Buyer has placed 2 orders during my holiday (beginning of August), buyer is from
outside the EU so has to pay import tax above a certain amount.

I have in my terms that I am not responsible for import tax and I am not lying
to customs.

I came back from vacation on August 12th and immediately started packing the
order (all customers knew very clearly before ordering that I was not there and
from when I was going to ship), his shipments were sent on the 14th and with
2.5 weeks arrived. Now the customer had to pay import tax and indicates that
it is my fault because it arrived at the same time, and that it takes a very
long time etc (package has been sent to Ukraine and because of the war it just
takes a long time (I can't do much about it))

Now the customer started blackmailing me that I had to pay him €46 because this
is my fault (customer also buys EX VAT from me so already has 21% tax advantage
(€65 so more than €46).

This buyer also owns a shop on BL and I believe that these kinds of bad apples
should be removed.

Now I try to reach bricklink but get no response on form, feedback removal is
also rejected, while there are just demonstrable lies in it.

Who can help me?
 Author: maxx3001 View Messages Posted By maxx3001
 Posted: Sep 17, 2022 08:49
 Subject: Re: Seller blackmails me, and BL wont response
 Viewed: 83 times
 Topic: Feedback
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

maxx3001 (2568)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
Nov 28, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: 3001: A Brick Oddity
In Feedback, Almere_Bricks writes:
  Buyer has placed 2 orders during my holiday (beginning of August), buyer is from
outside the EU so has to pay import tax above a certain amount.

I have in my terms that I am not responsible for import tax and I am not lying
to customs.

I came back from vacation on August 12th and immediately started packing the
order (all customers knew very clearly before ordering that I was not there and
from when I was going to ship), his shipments were sent on the 14th and with
2.5 weeks arrived. Now the customer had to pay import tax and indicates that
it is my fault because it arrived at the same time, and that it takes a very
long time etc (package has been sent to Ukraine and because of the war it just
takes a long time (I can't do much about it))

Now the customer started blackmailing me that I had to pay him €46 because this
is my fault (customer also buys EX VAT from me so already has 21% tax advantage
(€65 so more than €46).

This buyer also owns a shop on BL and I believe that these kinds of bad apples
should be removed.

Now I try to reach bricklink but get no response on form, feedback removal is
also rejected, while there are just demonstrable lies in it.

Who can help me?

Just say tough luck and move on import tax is always on the buyer.

Maxx
 Author: leggodtshop View Messages Posted By leggodtshop
 Posted: Sep 17, 2022 09:02
 Subject: Re: Seller blackmails me, and BL wont response
 Viewed: 91 times
 Topic: Feedback
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

leggodtshop (3864)

Location:  Netherlands, Overijssel
Member Since Contact Type Status
Aug 11, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Leggodt.nl
In Feedback, Almere_Bricks writes:
  Buyer has placed 2 orders during my holiday (beginning of August), buyer is from
outside the EU so has to pay import tax above a certain amount.

Sorry to say, nothing personal, but.. why leave your store open during your holiday?
IMO that is taking a risk already. You won't be able to respond quickly to
orders giving buyers a reason upfront for complaining.

  
I have in my terms that I am not responsible for import tax and I am not lying
to customs.

Import tax is always for the buyer, but often not expected. Not much to do about
that, buyers just have to pay it.

  
I came back from vacation on August 12th and immediately started packing the
order (all customers knew very clearly before ordering that I was not there and
from when I was going to ship), his shipments were sent on the 14th and with
2.5 weeks arrived. Now the customer had to pay import tax and indicates that
it is my fault because it arrived at the same time, and that it takes a very
long time etc (package has been sent to Ukraine and because of the war it just
takes a long time (I can't do much about it))

Now the customer started blackmailing me that I had to pay him €46 because this
is my fault (customer also buys EX VAT from me so already has 21% tax advantage
(€65 so more than €46).

Where is the blackmail? You exchanged negative feedback and that's all there
is to it. Bad luck, move on...

  
This buyer also owns a shop on BL and I believe that these kinds of bad apples
should be removed.

This store has good feedback record. No bad apple at all.

  
Now I try to reach bricklink but get no response on form, feedback removal is
also rejected, while there are just demonstrable lies in it.

There is no reason to remove feedback.

  
Who can help me?

What do you want?
 Author: Almere_Bricks View Messages Posted By Almere_Bricks
 Posted: Sep 17, 2022 09:14
 Subject: Re: Seller blackmails me, and BL wont response
 Viewed: 80 times
 Topic: Feedback
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Almere_Bricks (3802)

Location:  Netherlands, Flevoland
Member Since Contact Type Status
May 18, 2018 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - Revoked
Store Closed Seller Ships to My Country Store: Closed..
I have the proof in the mail, because of privacy I can't just post it somewhere.

Bricklink can check this in the order, but what surprises me is how little help
you get from them, contact form filled out but no response, I think I am a paying
user and can I expect something in return. The messages he sends are really contrary
to the police!

In Feedback, patpendlego writes:
  In Feedback, Almere_Bricks writes:
  Buyer has placed 2 orders during my holiday (beginning of August), buyer is from
outside the EU so has to pay import tax above a certain amount.

Sorry to say, nothing personal, but.. why leave your store open during your holiday?
IMO that is taking a risk already. You won't be able to respond quickly to
orders giving buyers a reason upfront for complaining.

  
I have in my terms that I am not responsible for import tax and I am not lying
to customs.

Import tax is always for the buyer, but often not expected. Not much to do about
that, buyers just have to pay it.

  
I came back from vacation on August 12th and immediately started packing the
order (all customers knew very clearly before ordering that I was not there and
from when I was going to ship), his shipments were sent on the 14th and with
2.5 weeks arrived. Now the customer had to pay import tax and indicates that
it is my fault because it arrived at the same time, and that it takes a very
long time etc (package has been sent to Ukraine and because of the war it just
takes a long time (I can't do much about it))

Now the customer started blackmailing me that I had to pay him €46 because this
is my fault (customer also buys EX VAT from me so already has 21% tax advantage
(€65 so more than €46).

Where is the blackmail? You exchanged negative feedback and that's all there
is to it. Bad luck, move on...

  
This buyer also owns a shop on BL and I believe that these kinds of bad apples
should be removed.

This store has good feedback record. No bad apple at all.

  
Now I try to reach bricklink but get no response on form, feedback removal is
also rejected, while there are just demonstrable lies in it.

There is no reason to remove feedback.

  
Who can help me?

What do you want?
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Sep 17, 2022 09:17
 Subject: Re: Seller blackmails me, and BL wont response
 Viewed: 63 times
 Topic: Feedback
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

yorbrick (1185)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Seller Does Not Ship to My Country Store: Yorbricks
I would chabge your feedback to "Buyers are responsible for import tax". With
a similar reply to the feedback they left. Forget the accusations of blackmail,
just make it clear the buyer was in error.
 Author: leggodtshop View Messages Posted By leggodtshop
 Posted: Sep 17, 2022 09:36
 Subject: Re: Seller blackmails me, and BL wont response
 Viewed: 83 times
 Topic: Feedback
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

leggodtshop (3864)

Location:  Netherlands, Overijssel
Member Since Contact Type Status
Aug 11, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Leggodt.nl
In Feedback, Almere_Bricks writes:
  I have the proof in the mail, because of privacy I can't just post it somewhere.

Bricklink can check this in the order, but what surprises me is how little help
you get from them, contact form filled out but no response, I think I am a paying
user and can I expect something in return. The messages he sends are really contrary
to the police!

Then go to the police and file a report. That's what they are there for.

BrickLink is not the police, there's only so much they can do.

  
In Feedback, patpendlego writes:
  In Feedback, Almere_Bricks writes:
  Buyer has placed 2 orders during my holiday (beginning of August), buyer is from
outside the EU so has to pay import tax above a certain amount.

Sorry to say, nothing personal, but.. why leave your store open during your holiday?
IMO that is taking a risk already. You won't be able to respond quickly to
orders giving buyers a reason upfront for complaining.

  
I have in my terms that I am not responsible for import tax and I am not lying
to customs.

Import tax is always for the buyer, but often not expected. Not much to do about
that, buyers just have to pay it.

  
I came back from vacation on August 12th and immediately started packing the
order (all customers knew very clearly before ordering that I was not there and
from when I was going to ship), his shipments were sent on the 14th and with
2.5 weeks arrived. Now the customer had to pay import tax and indicates that
it is my fault because it arrived at the same time, and that it takes a very
long time etc (package has been sent to Ukraine and because of the war it just
takes a long time (I can't do much about it))

Now the customer started blackmailing me that I had to pay him €46 because this
is my fault (customer also buys EX VAT from me so already has 21% tax advantage
(€65 so more than €46).

Where is the blackmail? You exchanged negative feedback and that's all there
is to it. Bad luck, move on...

  
This buyer also owns a shop on BL and I believe that these kinds of bad apples
should be removed.

This store has good feedback record. No bad apple at all.

  
Now I try to reach bricklink but get no response on form, feedback removal is
also rejected, while there are just demonstrable lies in it.

There is no reason to remove feedback.

  
Who can help me?

What do you want?
 Author: markim View Messages Posted By markim
 Posted: Sep 17, 2022 11:18
 Subject: Re: Seller blackmails me, and BL wont response
 Viewed: 68 times
 Topic: Feedback
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

markim (10542)

Location:  Netherlands, Friesland
Member Since Contact Type Status
Dec 21, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Brickmarkt
I think the word intended is 'policy' and not 'police'.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Sep 17, 2022 09:19
 Subject: Re: Seller blackmails me, and BL wont response
 Viewed: 62 times
 Topic: Feedback
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

yorbrick (1185)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Seller Does Not Ship to My Country Store: Yorbricks
In Feedback, patpendlego writes:
  In Feedback, Almere_Bricks writes:
  Buyer has placed 2 orders during my holiday (beginning of August), buyer is from
outside the EU so has to pay import tax above a certain amount.

Sorry to say, nothing personal, but.. why leave your store open during your holiday?
IMO that is taking a risk already. You won't be able to respond quickly to
orders giving buyers a reason upfront for complaining.

Agreed. Leaving a delay before sending is asking for trouble. Much better to
close then reopen when ready.
 Author: popsicle View Messages Posted By popsicle
 Posted: Sep 17, 2022 11:11
 Subject: (Cancelled)
 Viewed: 91 times
 Topic: Feedback
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

popsicle (6669)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: ConstrucToys
(Cancelled)
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Sep 17, 2022 12:22
 Subject: Re: Seller blackmails me, and BL wont response
 Viewed: 62 times
 Topic: Feedback
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Seller Does Not Ship to My Country Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
Report here to Admin for suspected fraud:
https://www.bricklink.com/problemMember.asp

In Feedback, Almere_Bricks writes:
  Buyer has placed 2 orders during my holiday (beginning of August), buyer is from
outside the EU so has to pay import tax above a certain amount.

I have in my terms that I am not responsible for import tax and I am not lying
to customs.

I came back from vacation on August 12th and immediately started packing the
order (all customers knew very clearly before ordering that I was not there and
from when I was going to ship), his shipments were sent on the 14th and with
2.5 weeks arrived. Now the customer had to pay import tax and indicates that
it is my fault because it arrived at the same time, and that it takes a very
long time etc (package has been sent to Ukraine and because of the war it just
takes a long time (I can't do much about it))

Now the customer started blackmailing me that I had to pay him €46 because this
is my fault (customer also buys EX VAT from me so already has 21% tax advantage
(€65 so more than €46).

This buyer also owns a shop on BL and I believe that these kinds of bad apples
should be removed.

Now I try to reach bricklink but get no response on form, feedback removal is
also rejected, while there are just demonstrable lies in it.

Who can help me?
 Author: Almere_Bricks View Messages Posted By Almere_Bricks
 Posted: Sep 17, 2022 14:21
 Subject: Re: Seller blackmails me, and BL wont response
 Viewed: 79 times
 Topic: Feedback
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Almere_Bricks (3802)

Location:  Netherlands, Flevoland
Member Since Contact Type Status
May 18, 2018 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - Revoked
Store Closed Seller Ships to My Country Store: Closed..
Hi, i already have done on this more then a week ago

In Feedback, Brickwilbo writes:
  Report here to Admin for suspected fraud:
https://www.bricklink.com/problemMember.asp

In Feedback, Almere_Bricks writes:
  Buyer has placed 2 orders during my holiday (beginning of August), buyer is from
outside the EU so has to pay import tax above a certain amount.

I have in my terms that I am not responsible for import tax and I am not lying
to customs.

I came back from vacation on August 12th and immediately started packing the
order (all customers knew very clearly before ordering that I was not there and
from when I was going to ship), his shipments were sent on the 14th and with
2.5 weeks arrived. Now the customer had to pay import tax and indicates that
it is my fault because it arrived at the same time, and that it takes a very
long time etc (package has been sent to Ukraine and because of the war it just
takes a long time (I can't do much about it))

Now the customer started blackmailing me that I had to pay him €46 because this
is my fault (customer also buys EX VAT from me so already has 21% tax advantage
(€65 so more than €46).

This buyer also owns a shop on BL and I believe that these kinds of bad apples
should be removed.

Now I try to reach bricklink but get no response on form, feedback removal is
also rejected, while there are just demonstrable lies in it.

Who can help me?
Message Locked
 Author: PlanetEarthToys View Messages Posted By PlanetEarthToys
 Posted: Sep 17, 2022 12:54
 Subject: (Cancelled)
 Viewed: 68 times
 Topic: Feedback
Cancel Message
Cancel
BrickLink
ID Card

PlanetEarthToys (118)

Location:  USA, Arkansas
Member Since Contact Type Status
Aug 24, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Planet Earth Toys
(Cancelled)
Message Locked
 Author: wildchicken13 View Messages Posted By wildchicken13
 Posted: Sep 17, 2022 19:33
 Subject: (Cancelled)
 Viewed: 76 times
 Topic: Feedback
Cancel Message
Cancel
BrickLink
ID Card

wildchicken13 (876)

Location:  USA, Illinois
Member Since Contact Type Status
Aug 11, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Wild Chicken
(Cancelled)
Message Locked
 Author: PlanetEarthToys View Messages Posted By PlanetEarthToys
 Posted: Sep 17, 2022 20:40
 Subject: (Cancelled)
 Viewed: 49 times
 Topic: Feedback
Cancel Message
Cancel
BrickLink
ID Card

PlanetEarthToys (118)

Location:  USA, Arkansas
Member Since Contact Type Status
Aug 24, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Planet Earth Toys
(Cancelled)
Message Locked
 Author: UTLF View Messages Posted By UTLF
 Posted: Sep 17, 2022 21:22
 Subject: (Cancelled)
 Viewed: 46 times
 Topic: Feedback
Cancel Message
Cancel
BrickLink
ID Card

UTLF (1267)

Location:  Canada, British Columbia
Member Since Contact Type Status
Oct 27, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Seller Ships to My Country Store: UTLF
(Cancelled)
Message Locked
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Sep 17, 2022 22:22
 Subject: (Cancelled)
 Viewed: 45 times
 Topic: Feedback
Cancel Message
Cancel
BrickLink
ID Card

1001bricks (52428)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: 1001bricks
(Cancelled)
Message Locked
 Author: PlanetEarthToys View Messages Posted By PlanetEarthToys
 Posted: Sep 17, 2022 23:00
 Subject: (Cancelled)
 Viewed: 40 times
 Topic: Feedback
Cancel Message
Cancel
BrickLink
ID Card

PlanetEarthToys (118)

Location:  USA, Arkansas
Member Since Contact Type Status
Aug 24, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Planet Earth Toys
(Cancelled)
Message Locked
 Author: UTLF View Messages Posted By UTLF
 Posted: Sep 17, 2022 23:16
 Subject: (Cancelled)
 Viewed: 31 times
 Topic: Feedback
Cancel Message
Cancel
BrickLink
ID Card

UTLF (1267)

Location:  Canada, British Columbia
Member Since Contact Type Status
Oct 27, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Seller Ships to My Country Store: UTLF
(Cancelled)
Message Locked
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Sep 18, 2022 02:39
 Subject: (Cancelled)
 Viewed: 53 times
 Topic: Feedback
Cancel Message
Cancel
BrickLink
ID Card

yorbrick (1185)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Seller Does Not Ship to My Country Store: Yorbricks
(Cancelled)
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Sep 17, 2022 13:04
 Subject: Re: Seller blackmails me, and BL wont response
 Viewed: 62 times
 Topic: Feedback
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

1001bricks (52428)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: 1001bricks
  Now I try to reach bricklink but get no response on form, feedback removal is
also rejected, while there are just demonstrable lies in it.

If you take holidays, it's better to close your shop, even giving an explicit
password like "holidays_delays"...

There's no valid reason for BrickLink to remove those feedbacks unfortunately.
Lies aren't forbidden.

Write something more clear in your Terms about the Buyers' obligation to
pay eventual taxes.

Tehn, just ignore and stop list...