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| | | Author: | Poncke  | | Posted: | Sep 13, 2022 06:16 | | Subject: | Exorbitant fees | | Viewed: | 275 times | | Topic: | Selling | |
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| I requested a quote the other day for an item costing 45 euro.
I got a quote back with shipping cost and 3 additional fees
Adding up to 30 euro. So the 44 euro item would cost me 75 euro
Total: EUR 44.99
Shipping: EUR 13.10
Insurance: EUR 6.45
Additional Charges 1: EUR 6.15
Additional Charges 2: EUR 4.90
Grand Total: EUR 75.59
Shipping + insurance + BL fees + PayPal fees
I appreciate the transparency but it is seriously off putting and the fees are
exorbitant.
BL fees 13.6%
Paypal fees 10.9%
And insurance is for the seller, not the buyer. Not sure why that is past on
to the buyer. It is in case the package is lost/damaged in transit, it has nothing
to do with the buyer.
I guess the seller is free to charge whatever he wants and it is up to the buyer
to accept it or not, but I just wonder how this impact sales and if a different
strategy would actually result in a higher net return.
Thoughts?
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| | | | | Author: | Gambit57 | | Posted: | Sep 13, 2022 06:49 | | Subject: | Re: Exorbitant fees | | Viewed: | 108 times | | Topic: | Selling | |
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| In Selling, Poncke writes:
| | I requested a quote the other day for an item costing 45 euro.
I got a quote back with shipping cost and 3 additional fees
Adding up to 30 euro. So the 44 euro item would cost me 75 euro
Total: EUR 44.99
Shipping: EUR 13.10
Insurance: EUR 6.45
Additional Charges 1: EUR 6.15
Additional Charges 2: EUR 4.90
Grand Total: EUR 75.59
Shipping + insurance + BL fees + PayPal fees
I appreciate the transparency but it is seriously off putting and the fees are
exorbitant.
|
Why are they passing the BL and Paypal fees along to you, that is the cost of
doing business
| | BL fees 13.6%
Paypal fees 10.9%
And insurance is for the seller, not the buyer. Not sure why that is past on
to the buyer. It is in case the package is lost/damaged in transit, it has nothing
to do with the buyer.
I guess the seller is free to charge whatever he wants and it is up to the buyer
to accept it or not, but I just wonder how this impact sales and if a different
strategy would actually result in a higher net return.
Thoughts?
|
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| | | | | | | Author: | Stuart9 | | Posted: | Sep 13, 2022 07:39 | | Subject: | Re: Exorbitant fees | | Viewed: | 101 times | | Topic: | Selling | |
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| In Selling, Gambit57 writes:
| | In Selling, Poncke writes:
| | I requested a quote the other day for an item costing 45 euro.
I got a quote back with shipping cost and 3 additional fees
Adding up to 30 euro. So the 44 euro item would cost me 75 euro
Total: EUR 44.99
Shipping: EUR 13.10
Insurance: EUR 6.45
Additional Charges 1: EUR 6.15
Additional Charges 2: EUR 4.90
Grand Total: EUR 75.59
Shipping + insurance + BL fees + PayPal fees
I appreciate the transparency but it is seriously off putting and the fees are
exorbitant.
|
Why are they passing the BL and Paypal fees along to you, that is the cost of
doing business
|
I’ve seen this many times and avoid these stores.
| | | | BL fees 13.6%
Paypal fees 10.9%
And insurance is for the seller, not the buyer. Not sure why that is past on
to the buyer. It is in case the package is lost/damaged in transit, it has nothing
to do with the buyer.
I guess the seller is free to charge whatever he wants and it is up to the buyer
to accept it or not, but I just wonder how this impact sales and if a different
strategy would actually result in a higher net return.
Thoughts?
|
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| | | | | | | | | Author: | Papanours | | Posted: | Sep 13, 2022 08:25 | | Subject: | Re: Exorbitant fees | | Viewed: | 73 times | | Topic: | Selling | |
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| In Selling, Stuart9 writes:
| | In Selling, Gambit57 writes:
| | In Selling, Poncke writes:
| | I requested a quote the other day for an item costing 45 euro.
I got a quote back with shipping cost and 3 additional fees
Adding up to 30 euro. So the 44 euro item would cost me 75 euro
Total: EUR 44.99
Shipping: EUR 13.10
Insurance: EUR 6.45
Additional Charges 1: EUR 6.15
Additional Charges 2: EUR 4.90
Grand Total: EUR 75.59
Shipping + insurance + BL fees + PayPal fees
I appreciate the transparency but it is seriously off putting and the fees are
exorbitant.
|
Why are they passing the BL and Paypal fees along to you, that is the cost of
doing business
|
I’ve seen this many times and avoid these stores.
| | | | BL fees 13.6%
Paypal fees 10.9%
And insurance is for the seller, not the buyer. Not sure why that is past on
to the buyer. It is in case the package is lost/damaged in transit, it has nothing
to do with the buyer.
I guess the seller is free to charge whatever he wants and it is up to the buyer
to accept it or not, but I just wonder how this impact sales and if a different
strategy would actually result in a higher net return.
Thoughts?
|
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As stated already, each seller is free to apply or not apply the different fees,
and also the exact amount/percentage for those fees.
I agree that transparency is good but this means that the fees and terms are
stated in full on the sellers page.
I suspect that a small number of sellers list items very cheaply in the hope
of recouping more money with high fees. I don't say that this is a dishonest
practive as such but it is nonetheless a bit misleading, especially if the terms
and conditions do not display these fees. Experienced buyers will know to be
cautious in these cases.
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| | | | | | | | | | | Author: | SylvainLS | | Posted: | Sep 13, 2022 08:54 | | Subject: | Re: Exorbitant fees | | Viewed: | 53 times | | Topic: | Selling | |
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| In Selling, Papanours writes:
| | […]
As stated already, each seller is free to apply or not apply the different fees,
and also the exact amount/percentage for those fees.
|
Simply no.
There’s provisions against it in PayPal ToS.
There’s laws against it in some countries (France: L112-2 Code commercial et
financier).
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| | | | | | | | | | | | | Author: | Poncke | | Posted: | Sep 13, 2022 08:58 | | Subject: | Re: Exorbitant fees | | Viewed: | 48 times | | Topic: | Selling | |
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| In Selling, SylvainLS writes:
| | In Selling, Papanours writes:
| | […]
As stated already, each seller is free to apply or not apply the different fees,
and also the exact amount/percentage for those fees.
|
Simply no.
There’s provisions against it in PayPal ToS.
There’s laws against it in some countries (France: L112-2 Code commercial et
financier).
|
That is actually a good point. I think there is a EU directive against it as
well, but that is for credit and debit cards
https://europa.eu/youreurope/citizens/consumers/shopping/pricing-payments/index_en.htm
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| | | | | | | | | | | | | Author: | Papanours | | Posted: | Sep 13, 2022 09:07 | | Subject: | Re: Exorbitant fees | | Viewed: | 50 times | | Topic: | Selling | |
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| In Selling, SylvainLS writes:
| | In Selling, Papanours writes:
| | […]
As stated already, each seller is free to apply or not apply the different fees,
and also the exact amount/percentage for those fees.
|
Simply no.
There’s provisions against it in PayPal ToS.
There’s laws against it in some countries (France: L112-2 Code commercial et
financier).
|
Well, I stand corrected (probably). I should have checked Bricklink's terms
& conditions before posting.
I wonder how well these rules are enforced however?
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| | | | | | | | | | | | | | | Author: | SylvainLS | | Posted: | Sep 13, 2022 09:15 | | Subject: | Re: Exorbitant fees | | Viewed: | 54 times | | Topic: | Selling | |
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| In Selling, Papanours writes:
| | […]
| | | | As stated already, each seller is free to apply or not apply the different fees,
and also the exact amount/percentage for those fees.
|
Simply no.
There’s provisions against it in PayPal ToS.
There’s laws against it in some countries (France: L112-2 Code commercial et
financier).
|
Well, I stand corrected (probably). I should have checked Bricklink's terms
& conditions before posting.
|
PayPal ToS & French laws aren’t in the ToS other than ‘respect your country’s
laws’ 
| | I wonder how well these rules are enforced however?
|
Well, as BL fees are on the ‘Order Total’ and not the ‘Grand Total’, BL can deem
that it’s fee avoidance and close the store.
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| | | | | | | | | | | | | | | | | Author: | Papanours | | Posted: | Sep 13, 2022 09:24 | | Subject: | Re: Exorbitant fees | | Viewed: | 68 times | | Topic: | Selling | |
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| In Selling, SylvainLS writes:
| | In Selling, Papanours writes:
| | […]
| | | | As stated already, each seller is free to apply or not apply the different fees,
and also the exact amount/percentage for those fees.
|
Simply no.
There’s provisions against it in PayPal ToS.
There’s laws against it in some countries (France: L112-2 Code commercial et
financier).
|
Well, I stand corrected (probably). I should have checked Bricklink's terms
& conditions before posting.
|
PayPal ToS & French laws aren’t in the ToS other than ‘respect your country’s
laws’
| | I wonder how well these rules are enforced however?
|
Well, as BL fees are on the ‘Order Total’ and not the ‘Grand Total’, BL can deem
that it’s fee avoidance and close the store.
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Well, that's very illuminating. I suddenly understand why a seller would
try to use this strategy. Thanks Sylvain
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| | | | | | | Author: | Poncke | | Posted: | Sep 13, 2022 08:47 | | Subject: | Re: Exorbitant fees | | Viewed: | 57 times | | Topic: | Selling | |
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| In Selling, Gambit57 writes:
| | In Selling, Poncke writes:
| | I requested a quote the other day for an item costing 45 euro.
I got a quote back with shipping cost and 3 additional fees
Adding up to 30 euro. So the 44 euro item would cost me 75 euro
Total: EUR 44.99
Shipping: EUR 13.10
Insurance: EUR 6.45
Additional Charges 1: EUR 6.15
Additional Charges 2: EUR 4.90
Grand Total: EUR 75.59
Shipping + insurance + BL fees + PayPal fees
I appreciate the transparency but it is seriously off putting and the fees are
exorbitant.
|
|
| | | | BL fees 13.6%
Paypal fees 10.9%
And insurance is for the seller, not the buyer. Not sure why that is past on
to the buyer. It is in case the package is lost/damaged in transit, it has nothing
to do with the buyer.
I guess the seller is free to charge whatever he wants and it is up to the buyer
to accept it or not, but I just wonder how this impact sales and if a different
strategy would actually result in a higher net return.
Thoughts?
|
|
| |
Why are they passing the BL and Paypal fees along to you, that is the cost of
doing business
|
I do not mind so much passing on fees, but more the high percentage. BL fees
are like 5% if you are a high volume seller, and PayPal should be about the same
for cross border fees. The fees are over 10% for each, which is just a way to
make more money and calling it fees.
Just increase your price and lower the fees, that would probably get you more
sales. Paying fees almost as high as the item is massive repellent.
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| | | | | | | | | Author: | SylvainLS | | Posted: | Sep 13, 2022 08:58 | | Subject: | Re: Exorbitant fees | | Viewed: | 48 times | | Topic: | Selling | |
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| In Selling, Poncke writes:
| | […]
I do not mind so much passing on fees, but more the high percentage. BL fees
are like 5% if you are a high volume seller,
|
They are 3% and degressive on the amount of the order (above $500 is 2%, above
$1000 is 1%), not the total volume. So small & high volume sellers have the
same fees (but high volume sellers have more chance to make big sales).
https://www.bricklink.com/help.asp?helpID=38
| | and PayPal should be about the same
for cross border fees. The fees are over 10% for each, which is just a way to
make more money and calling it fees.
Just increase your price and lower the fees, that would probably get you more
sales. Paying fees almost as high as the item is massive repellent.
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| | | | | | | | | Author: | peregrinator | | Posted: | Sep 13, 2022 08:59 | | Subject: | Re: Exorbitant fees | | Viewed: | 53 times | | Topic: | Selling | |
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| In Selling, Poncke writes:
| | I do not mind so much passing on fees, but more the high percentage. BL fees
are like 5% if you are a high volume seller, and PayPal should be about the same
for cross border fees. The fees are over 10% for each, which is just a way to
make more money and calling it fees.
|
BL fees are never more than 3%, and even PayPal fees shouldn't be more than
5%.
I'd least favorite the store and move on.
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| | | | | | | | | | | Author: | yorbrick | | Posted: | Sep 13, 2022 11:11 | | Subject: | Re: Exorbitant fees | | Viewed: | 46 times | | Topic: | Selling | |
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| In Selling, peregrinator writes:
| | In Selling, Poncke writes:
| | I do not mind so much passing on fees, but more the high percentage. BL fees
are like 5% if you are a high volume seller, and PayPal should be about the same
for cross border fees. The fees are over 10% for each, which is just a way to
make more money and calling it fees.
|
BL fees are never more than 3%, and even PayPal fees shouldn't be more than
5%.
I'd least favorite the store and move on.
|
Indeed, the simplest thing to do if a seller's fees are too high is least
favourite and move on. It is always worth checking terms before filling a cart.
I tend to least favourite as soon as I see the term "paypal fees" in terms, and
definitely if the seller adds on 3% or more to cover BL fees.
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| | | | | | | | | | | | | Author: | SylvainLS | | Posted: | Sep 13, 2022 11:19 | | Subject: | Re: Exorbitant fees | | Viewed: | 45 times | | Topic: | Selling | |
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| In Selling, yorbrick writes:
| | […]
I tend to least favourite as soon as I see the term "paypal fees" in terms, […]
|
Well, I hope you check there’s no ‘no’ before
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| | | | | | | | | | | | | | | Author: | 1001bricks | | Posted: | Sep 13, 2022 11:22 | | Subject: | Re: Exorbitant fees | | Viewed: | 45 times | | Topic: | Selling | |
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| In Selling, SylvainLS writes:
| | In Selling, yorbrick writes:
| | […]
I tend to least favourite as soon as I see the term "paypal fees" in terms, […]
|
Well, I hope you check there’s no ‘no’ before
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And in case it's "No no PayPal Fees"?
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| | | | | | | | | | | | | | | | | Author: | yorbrick | | Posted: | Sep 13, 2022 11:52 | | Subject: | Re: Exorbitant fees | | Viewed: | 45 times | | Topic: | Selling | |
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| In Selling, 1001bricks writes:
| | In Selling, SylvainLS writes:
| | In Selling, yorbrick writes:
| | […]
I tend to least favourite as soon as I see the term "paypal fees" in terms, […]
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Well, I hope you check there’s no ‘no’ before
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And in case it's "No no PayPal Fees"?
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Obviously I wouldn't not least favourite them.
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| | | | | | | | | | | | | | | | | Author: | SylvainLS | | Posted: | Sep 13, 2022 11:53 | | Subject: | Re: Exorbitant fees | | Viewed: | 49 times | | Topic: | Selling | |
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| In Selling, 1001bricks writes:
| | In Selling, SylvainLS writes:
| | In Selling, yorbrick writes:
| | […]
I tend to least favourite as soon as I see the term "paypal fees" in terms, […]
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Well, I hope you check there’s no ‘no’ before
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And in case it's "No no PayPal Fees"?
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In that case it falls under ‘confusing terms, let’s avoid this seller’
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| | | | | Author: | yorbrick | | Posted: | Sep 13, 2022 08:31 | | Subject: | Re: Exorbitant fees | | Viewed: | 72 times | | Topic: | Selling | |
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| | | And insurance is for the seller, not the buyer. Not sure why that is past on
to the buyer. It is in case the package is lost/damaged in transit, it has nothing
to do with the buyer.
|
I disagree here. Sure, the seller is responsible if the package is lost or
damaged, but that doesn't mean they are responsible for paying for insurance
out of the item price. It is all part of the total costs of the transaction.
Insurance is a once per order cost like the shipping cost.
If the buyer wants the transaction to go ahead and the seller insists that insurance
must be added then it is a cost to by paid for by the buyer, just like shipping
is. This could either be combined with the shipping costs and the buyer given
one total shipping+insurance cost or added as an extra on top of shipping costs
and the buyer given two itemized costs like you have been given. If BL had a
policy that insurance costs cannot be charged as an additional named extra, then
many sellers would combine it with postage costs if the order is a certain value.
This is what often happens with instant checkout anyway. The buyer might not
know they are paying for insurance if it is included in the shipping fees.
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| | | | | | | Author: | Poncke | | Posted: | Sep 13, 2022 08:44 | | Subject: | Re: Exorbitant fees | | Viewed: | 58 times | | Topic: | Selling | |
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| In Selling, yorbrick writes:
| | | | And insurance is for the seller, not the buyer. Not sure why that is past on
to the buyer. It is in case the package is lost/damaged in transit, it has nothing
to do with the buyer.
|
I disagree here. Sure, the seller is responsible if the package is lost or
damaged, but that doesn't mean they are responsible for paying for insurance
out of the item price. It is all part of the total costs of the transaction.
Insurance is a once per order cost like the shipping cost.
If the buyer wants the transaction to go ahead and the seller insists that insurance
must be added then it is a cost to by paid for by the buyer, just like shipping
is. This could either be combined with the shipping costs and the buyer given
one total shipping+insurance cost or added as an extra on top of shipping costs
and the buyer given two itemized costs like you have been given. If BL had a
policy that insurance costs cannot be charged as an additional named extra, then
many sellers would combine it with postage costs if the order is a certain value.
This is what often happens with instant checkout anyway. The buyer might not
know they are paying for insurance if it is included in the shipping fees.
|
Shipping is the responsibility of the seller until the package is delivered at
buyers address. Until then, anything that happens with the package is for the
seller to deal with/manage. So why should the buyer have to pay for that? Paying
for shipping because you purchase a package is different to paying for protection
during shipping which only protects the seller, not the buyer.
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| | | | | | | | | Author: | Poncke | | Posted: | Sep 13, 2022 08:50 | | Subject: | Re: Exorbitant fees | | Viewed: | 56 times | | Topic: | Selling | |
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| In Selling, Poncke writes:
| | In Selling, yorbrick writes:
| | | | And insurance is for the seller, not the buyer. Not sure why that is past on
to the buyer. It is in case the package is lost/damaged in transit, it has nothing
to do with the buyer.
|
I disagree here. Sure, the seller is responsible if the package is lost or
damaged, but that doesn't mean they are responsible for paying for insurance
out of the item price. It is all part of the total costs of the transaction.
Insurance is a once per order cost like the shipping cost.
If the buyer wants the transaction to go ahead and the seller insists that insurance
must be added then it is a cost to by paid for by the buyer, just like shipping
is. This could either be combined with the shipping costs and the buyer given
one total shipping+insurance cost or added as an extra on top of shipping costs
and the buyer given two itemized costs like you have been given. If BL had a
policy that insurance costs cannot be charged as an additional named extra, then
many sellers would combine it with postage costs if the order is a certain value.
This is what often happens with instant checkout anyway. The buyer might not
know they are paying for insurance if it is included in the shipping fees.
|
Shipping is the responsibility of the seller until the package is delivered at
buyers address. Until then, anything that happens with the package is for the
seller to deal with/manage. So why should the buyer have to pay for that? Paying
for shipping because you purchase a package is different to paying for protection
during shipping which only protects the seller, not the buyer.
|
To add to that, I do not completely disagree with you, Yobrick, if the item
cost 500 euro and the seller ads 10 euro insurance I probably would have no issues
with that.
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| | | | | | | | | Author: | yorbrick | | Posted: | Sep 13, 2022 11:06 | | Subject: | Re: Exorbitant fees | | Viewed: | 47 times | | Topic: | Selling | |
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| In Selling, Poncke writes:
| | In Selling, yorbrick writes:
| | | | And insurance is for the seller, not the buyer. Not sure why that is past on
to the buyer. It is in case the package is lost/damaged in transit, it has nothing
to do with the buyer.
|
I disagree here. Sure, the seller is responsible if the package is lost or
damaged, but that doesn't mean they are responsible for paying for insurance
out of the item price. It is all part of the total costs of the transaction.
Insurance is a once per order cost like the shipping cost.
If the buyer wants the transaction to go ahead and the seller insists that insurance
must be added then it is a cost to by paid for by the buyer, just like shipping
is. This could either be combined with the shipping costs and the buyer given
one total shipping+insurance cost or added as an extra on top of shipping costs
and the buyer given two itemized costs like you have been given. If BL had a
policy that insurance costs cannot be charged as an additional named extra, then
many sellers would combine it with postage costs if the order is a certain value.
This is what often happens with instant checkout anyway. The buyer might not
know they are paying for insurance if it is included in the shipping fees.
|
Shipping is the responsibility of the seller until the package is delivered at
buyers address. Until then, anything that happens with the package is for the
seller to deal with/manage. So why should the buyer have to pay for that? Paying
for shipping because you purchase a package is different to paying for protection
during shipping which only protects the seller, not the buyer.
|
No, it is exactly the same. The buyer is paying for a service that the seller
requires to get the package to the buyer.
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| | | | | | | | | | | Author: | Poncke | | Posted: | Sep 13, 2022 13:33 | | Subject: | Re: Exorbitant fees | | Viewed: | 46 times | | Topic: | Selling | |
|
| In Selling, yorbrick writes:
| | In Selling, Poncke writes:
| | In Selling, yorbrick writes:
| | | | And insurance is for the seller, not the buyer. Not sure why that is past on
to the buyer. It is in case the package is lost/damaged in transit, it has nothing
to do with the buyer.
|
I disagree here. Sure, the seller is responsible if the package is lost or
damaged, but that doesn't mean they are responsible for paying for insurance
out of the item price. It is all part of the total costs of the transaction.
Insurance is a once per order cost like the shipping cost.
If the buyer wants the transaction to go ahead and the seller insists that insurance
must be added then it is a cost to by paid for by the buyer, just like shipping
is. This could either be combined with the shipping costs and the buyer given
one total shipping+insurance cost or added as an extra on top of shipping costs
and the buyer given two itemized costs like you have been given. If BL had a
policy that insurance costs cannot be charged as an additional named extra, then
many sellers would combine it with postage costs if the order is a certain value.
This is what often happens with instant checkout anyway. The buyer might not
know they are paying for insurance if it is included in the shipping fees.
|
Shipping is the responsibility of the seller until the package is delivered at
buyers address. Until then, anything that happens with the package is for the
seller to deal with/manage. So why should the buyer have to pay for that? Paying
for shipping because you purchase a package is different to paying for protection
during shipping which only protects the seller, not the buyer.
|
No, it is exactly the same. The buyer is paying for a service that the seller
requires to get the package to the buyer.
|
That makes no sense. Insurance is not a customer service in this situation. The
package gets to me with or without Insurance. It is solely to protect the seller.
It is a service from the courier to the seller. But whatever, if they want to
charge for it then it is my perogative to walk away from the deal.
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| | | | | | | | | | | | | Author: | popsicle | | Posted: | Sep 13, 2022 13:36 | | Subject: | (Cancelled) | | Viewed: | 54 times | | Topic: | Selling | |
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| | (Cancelled) |
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| | | | | | | | | | | | | Author: | yorbrick | | Posted: | Sep 13, 2022 14:28 | | Subject: | Re: Exorbitant fees | | Viewed: | 52 times | | Topic: | Selling | |
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No, it is exactly the same. The buyer is paying for a service that the seller
requires to get the package to the buyer.
|
That makes no sense. Insurance is not a customer service in this situation. The
package gets to me with or without Insurance. It is solely to protect the seller.
It is a service from the courier to the seller. But whatever, if they want to
charge for it then it is my perogative to walk away from the deal.
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It is a service that the seller says is mandatory for the transaction to take
place. There are various costs associated with a transaction that are per order,
not per item. Hence a seller can charge extra charges for these - preferably
stated up front.
How much is shipping per item?
How much is insurance per item?
It depends on the number of items so hard to account for in the item price but
easy to do it per order.
It is also why BL allow insurance costs to be added to the order ...
https://www.bricklink.com/help.asp?helpID=42&q=Insurance
Of course, it should be charged for fairly, but can still be charged.
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| | | | | Author: | rab1234 | | Posted: | Sep 13, 2022 09:49 | | Subject: | Re: Exorbitant fees | | Viewed: | 59 times | | Topic: | Selling | |
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| This is just purely deceptive pricing.
They're charging 14% of the item cost for insurance? If that's their
actual cost, that would mean they expect to lose 1 out of every 7 items shipped
in order to break even with what they're paying for insurance. I don't
know how bad shipping is in Europe, but I've never had a package lost or
damaged in 1,800 orders in the US.
In Selling, Poncke writes:
| | I requested a quote the other day for an item costing 45 euro.
I got a quote back with shipping cost and 3 additional fees
Adding up to 30 euro. So the 44 euro item would cost me 75 euro
Total: EUR 44.99
Shipping: EUR 13.10
Insurance: EUR 6.45
Additional Charges 1: EUR 6.15
Additional Charges 2: EUR 4.90
Grand Total: EUR 75.59
Shipping + insurance + BL fees + PayPal fees
I appreciate the transparency but it is seriously off putting and the fees are
exorbitant.
BL fees 13.6%
Paypal fees 10.9%
And insurance is for the seller, not the buyer. Not sure why that is past on
to the buyer. It is in case the package is lost/damaged in transit, it has nothing
to do with the buyer.
I guess the seller is free to charge whatever he wants and it is up to the buyer
to accept it or not, but I just wonder how this impact sales and if a different
strategy would actually result in a higher net return.
Thoughts?
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| | | | | | | Author: | Papanours | | Posted: | Sep 13, 2022 09:53 | | Subject: | Re: Exorbitant fees | | Viewed: | 53 times | | Topic: | Selling | |
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| "Deceptive pricing" is certainly one way of describing it.
In regards to shipping within Europe, I have made dozens of orders from several
countries acorss Europe which were mostly delivered in bubble enveloppes, some
in light cardboard boxes. I don't recall ever having a problem with loss
or even damaged items.
In my experience, problems with shipping are quite rare.
In Selling, rab1234 writes:
| | This is just purely deceptive pricing.
They're charging 14% of the item cost for insurance? If that's their
actual cost, that would mean they expect to lose 1 out of every 7 items shipped
in order to break even with what they're paying for insurance. I don't
know how bad shipping is in Europe, but I've never had a package lost or
damaged in 1,800 orders in the US.
In Selling, Poncke writes:
| | I requested a quote the other day for an item costing 45 euro.
I got a quote back with shipping cost and 3 additional fees
Adding up to 30 euro. So the 44 euro item would cost me 75 euro
Total: EUR 44.99
Shipping: EUR 13.10
Insurance: EUR 6.45
Additional Charges 1: EUR 6.15
Additional Charges 2: EUR 4.90
Grand Total: EUR 75.59
Shipping + insurance + BL fees + PayPal fees
I appreciate the transparency but it is seriously off putting and the fees are
exorbitant.
BL fees 13.6%
Paypal fees 10.9%
And insurance is for the seller, not the buyer. Not sure why that is past on
to the buyer. It is in case the package is lost/damaged in transit, it has nothing
to do with the buyer.
I guess the seller is free to charge whatever he wants and it is up to the buyer
to accept it or not, but I just wonder how this impact sales and if a different
strategy would actually result in a higher net return.
Thoughts?
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| | | | | Author: | Sadler_Bricks | | Posted: | Sep 13, 2022 14:00 | | Subject: | Re: Exorbitant fees | | Viewed: | 56 times | | Topic: | Selling | |
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| Ohmy thats a bit much especially to the buyer. I would for sure look around at
diff stores.
Sadler_bricks
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| | | | | Author: | Papanours | | Posted: | Sep 13, 2022 14:52 | | Subject: | Re: Exorbitant fees | | Viewed: | 49 times | | Topic: | Selling | |
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| Reading all the replies I think that proportionality is what most people would
like/expect as well as a minimum of transparency.
When additional fees make up a large part of the final amount then this is just
disproportionate and makes it very difficult for a buyer to judge what the best
offer is when doing the intial item search.
In Selling, Poncke writes:
| | I requested a quote the other day for an item costing 45 euro.
I got a quote back with shipping cost and 3 additional fees
Adding up to 30 euro. So the 44 euro item would cost me 75 euro
Total: EUR 44.99
Shipping: EUR 13.10
Insurance: EUR 6.45
Additional Charges 1: EUR 6.15
Additional Charges 2: EUR 4.90
Grand Total: EUR 75.59
Shipping + insurance + BL fees + PayPal fees
I appreciate the transparency but it is seriously off putting and the fees are
exorbitant.
BL fees 13.6%
Paypal fees 10.9%
And insurance is for the seller, not the buyer. Not sure why that is past on
to the buyer. It is in case the package is lost/damaged in transit, it has nothing
to do with the buyer.
I guess the seller is free to charge whatever he wants and it is up to the buyer
to accept it or not, but I just wonder how this impact sales and if a different
strategy would actually result in a higher net return.
Thoughts?
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Ireland, Meath
USA, Massachusetts
United Kingdom, England
France, Bourgogne-Franche-Comté
