Discussion Forum: Thread 326930 |
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| | Author: | Shintaku | Posted: | Sep 11, 2022 07:41 | Subject: | He wants money back.Do I lose all the fees? | Viewed: | 159 times | Topic: | Help | |
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| Buyer made a very big order.
I invoiced it.
They paid it.
Now out of nothing they want money back.
They paid via paypal.
Once paypal refunded the fees.
Now they don't.
So this means that if I receive a 1000$ order and they ask to refund I just
lost $50 ?
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| | | | Author: | SylvainLS | Posted: | Sep 11, 2022 07:58 | Subject: | Re: He wants money back.Do I lose all the fees? | Viewed: | 55 times | Topic: | Help | |
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| In Help, Shintaku writes:
| Buyer made a very big order.
I invoiced it.
They paid it.
Now out of nothing they want money back.
They paid via paypal.
Once paypal refunded the fees.
Now they don't.
So this means that if I receive a 1000$ order and they ask to refund I just
lost $50 ?
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I think so. Say ‘Thank you PayPal’ and smile….
On the other hand, PP did move money, twice, that’s work, that’s not free….
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| | | | Author: | legoman77 | Posted: | Sep 11, 2022 13:41 | Subject: | Re: He wants money back.Do I lose all the fees? | Viewed: | 33 times | Topic: | Help | |
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| In Help, Shintaku writes:
| Buyer made a very big order.
I invoiced it.
They paid it.
Now out of nothing they want money back.
They paid via paypal.
Once paypal refunded the fees.
Now they don't.
So this means that if I receive a 1000$ order and they ask to refund I just
lost $50 ?
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Why do they want their money back?
John P
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| | | | Author: | Nubs_Select | Posted: | Sep 12, 2022 00:12 | Subject: | Re: He wants money back.Do I lose all the fees? | Viewed: | 35 times | Topic: | Help | |
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| Refund them minus payment processing fees, if a buyer made a “bogus” (paid but
then changed mind) order it shouldn’t mean the seller should have to be out $$$
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