Discussion Forum: Thread 326930

 Author: Shintaku View Messages Posted By Shintaku
 Posted: Sep 11, 2022 07:41
 Subject: He wants money back.Do I lose all the fees?
 Viewed: 159 times
 Topic: Help
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Shintaku (3768)

Location:  Italy, Lombardia
Member Since Contact Type Status Collage
Jan 17, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store: 06 PIZZABRICK -SAVE-
Buyer made a very big order.
I invoiced it.
They paid it.
Now out of nothing they want money back.

They paid via paypal.
Once paypal refunded the fees.
Now they don't.

So this means that if I receive a 1000$ order and they ask to refund I just
lost $50 ?
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Sep 11, 2022 07:58
 Subject: Re: He wants money back.Do I lose all the fees?
 Viewed: 55 times
 Topic: Help
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Help, Shintaku writes:
  Buyer made a very big order.
I invoiced it.
They paid it.
Now out of nothing they want money back.

They paid via paypal.
Once paypal refunded the fees.
Now they don't.

So this means that if I receive a 1000$ order and they ask to refund I just
lost $50 ?

I think so.  Say ‘Thank you PayPal’ and smile….

On the other hand, PP did move money, twice, that’s work, that’s not free….
 Author: legoman77 View Messages Posted By legoman77
 Posted: Sep 11, 2022 13:41
 Subject: Re: He wants money back.Do I lose all the fees?
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 Topic: Help
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legoman77 (3628)

Location:  USA, Texas
Member Since Contact Type Status Collage
Jan 22, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store: 77's Bricks & Sets
In Help, Shintaku writes:
  Buyer made a very big order.
I invoiced it.
They paid it.
Now out of nothing they want money back.

They paid via paypal.
Once paypal refunded the fees.
Now they don't.

So this means that if I receive a 1000$ order and they ask to refund I just
lost $50 ?

Why do they want their money back?
John P
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Sep 12, 2022 00:12
 Subject: Re: He wants money back.Do I lose all the fees?
 Viewed: 35 times
 Topic: Help
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Nubs_Select (3761)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
Refund them minus payment processing fees, if a buyer made a “bogus” (paid but
then changed mind) order it shouldn’t mean the seller should have to be out $$$