Discussion Forum: Thread 325900

 Author: jennnifer View Messages Posted By jennnifer
 Posted: Aug 20, 2022 20:01
 Subject: Delivery dates?
 Viewed: 186 times
 Topic: Designer Program
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jennnifer (3537)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Old Grey Bricks
Hey,

Does anyone have any info on the expected delivery dates for the designer program
sets in the US?

I've received an email from LEGO every week since July 4th telling me that
my Clockwork Aquarium is back ordered and to expect it to ship in about a month.
That's 7 different messages so far. The one I just got on Aug 19th says it
will ship by Sept 18th. It's getting kinda annoying.

Jen
 Author: calebfishn View Messages Posted By calebfishn
 Posted: Aug 20, 2022 20:13
 Subject: Re: Delivery dates?
 Viewed: 52 times
 Topic: Designer Program
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calebfishn (2145)

Location:  Canada, Ontario
Member Since Contact Type Status
Feb 17, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Barbie's Brick Store
In Designer Program, jennnifer writes:
  Hey,

Does anyone have any info on the expected delivery dates for the designer program
sets in the US?

I've received an email from LEGO every week since July 4th telling me that
my Clockwork Aquarium is back ordered and to expect it to ship in about a month.
That's 7 different messages so far. The one I just got on Aug 19th says it
will ship by Sept 18th. It's getting kinda annoying.

Jen

I have the same message about a September delivery. However, it took exactly
one year for me to get my order from the first round, so realistically, I am
not expecting my Clockwork Aquarium until November.
 Author: magicalbricks24 View Messages Posted By magicalbricks24
 Posted: Aug 20, 2022 23:16
 Subject: Re: Delivery dates?
 Viewed: 49 times
 Topic: Designer Program
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magicalbricks24 (606)

Location:  USA, Pennsylvania
Member Since Contact Type Status
Jun 8, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: MagicalBricks
In Designer Program, jennnifer writes:
  Hey,

Does anyone have any info on the expected delivery dates for the designer program
sets in the US?

I've received an email from LEGO every week since July 4th telling me that
my Clockwork Aquarium is back ordered and to expect it to ship in about a month.
That's 7 different messages so far. The one I just got on Aug 19th says it
will ship by Sept 18th. It's getting kinda annoying.

Jen

Same here, except with the Modular LEGO Store. It is agitating to think that
a multi-million dollar company can’t just ship the sets directly from the factory
or at least combine them and send a few pallets of sets express to the US so
they could be distributed quickly. People in Europe have been posting photos
of their sets for a while now but the US and Canada have seen nothing but automated
emails.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Aug 20, 2022 23:56
 Subject: Re: Delivery dates?
 Viewed: 71 times
 Topic: Designer Program
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Nubs_Select (3820)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
My credit card bill is happy at least
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Sep 9, 2022 09:08
 Subject: Re: Delivery dates?
 Viewed: 64 times
 Topic: Designer Program
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jennnifer (3537)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Old Grey Bricks
In Designer Program, jennnifer writes:
  Hey,

Does anyone have any info on the expected delivery dates for the designer program
sets in the US?

I've received an email from LEGO every week since July 4th telling me that
my Clockwork Aquarium is back ordered and to expect it to ship in about a month.
That's 7 different messages so far. The one I just got on Aug 19th says it
will ship by Sept 18th. It's getting kinda annoying.

Jen

And now I've received a couple more messages and my order 'Will be shipped
by Oct 4, 2022'

It's the false expectation created by providing the date that irks me. Why
not just say: 'We have no idea when you are getting this. It's crossing
the ocean on a very slow boat.'

Jen
 Author: farside0373 View Messages Posted By farside0373
 Posted: Sep 15, 2022 18:13
 Subject: Re: Delivery dates?
 Viewed: 42 times
 Topic: Designer Program
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farside0373 (244)

Location:  USA, South Carolina
Member Since Contact Type Status
Dec 18, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Viking Blocks
It's crazy. I purchased one of the Bowling Alley sets and just called after
my 9th "we meant two weeks from now" emails. The rep I spoke was was very sympathetic
but had no other information for me.

I was like "You can tell me Next March...Just enough with the 'You're
only two weeks away emails'."

I'm beginning to feel like Charlie Brown and Lego is playing Lucy. LOL
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Sep 16, 2022 09:21
 Subject: Re: Delivery dates?
 Viewed: 99 times
 Topic: Designer Program
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jennnifer (3537)

Location:  USA, Illinois
Member Since Contact Type Status
Sep 8, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Old Grey Bricks
In Designer Program, jennnifer writes:
  In Designer Program, jennnifer writes:
  Hey,

Does anyone have any info on the expected delivery dates for the designer program
sets in the US?

I've received an email from LEGO every week since July 4th telling me that
my Clockwork Aquarium is back ordered and to expect it to ship in about a month.
That's 7 different messages so far. The one I just got on Aug 19th says it
will ship by Sept 18th. It's getting kinda annoying.

Jen

And now I've received a couple more messages and my order 'Will be shipped
by Oct 4, 2022'

It's the false expectation created by providing the date that irks me. Why
not just say: 'We have no idea when you are getting this. It's crossing
the ocean on a very slow boat.'

Jen


Well, I got a notice of shipment on Wednesday and my set arrived yesterday. The
communication system for this whole experience was a mess, but I guess it is
what it is??

I hope the rest of the US orders are all finally arriving! If anyone has the
Mountain Windmill, the Modular LEGO store, or the Great Fishing Boat and wants
to give the inventory a try, I am happy to walk you through the process.

Jen