Discussion Forum: Thread 324244

 Author: Brickych View Messages Posted By Brickych
 Posted: Jul 19, 2022 16:23
 Subject: Ghost order
 Viewed: 146 times
 Topic: Problem
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Brickych (2109)

Location:  Switzerland, Valais
Member Since Contact Type Status
Feb 15, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brickych
Hi,

I have a buyer that placed an order today.
In the same minute, he placed a second order. (I believe he didn't, probably
a bug as you will read below)

Both order's ID are NOT numerical sequence, i.e first order = ...577 and
second = ...592

-- 15 orders between them, probably some seconds... ?

First order is a "real" order (rather large to be honest), that meet my minimum
and lot average.
Second order is void. Nothing in it. When I open it, it shows the image attached
below. It should not have been created as with a $0 value it doesn't meet
my minimum.

I already invoices the first order without any problem, but when I try to invoice
the "bug one", I got this message

"Oops! There was a problem processing your request:
There is no detail information available for this order"

So now my "my Bricklink" page shows "1 order not yet invoiced"

Anyone know what happened?
 
 Author: wildchicken13 View Messages Posted By wildchicken13
 Posted: Jul 19, 2022 22:29
 Subject: Re: Ghost order
 Viewed: 46 times
 Topic: Problem
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wildchicken13 (876)

Location:  USA, Illinois
Member Since Contact Type Status
Aug 11, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Wild Chicken
Not sure what the cause is, but some have been experiencing similar issues:

https://www.bricklink.com/message.asp?ID=1332473
https://www.bricklink.com/message.asp?ID=1314924
https://www.bricklink.com/message.asp?ID=1239410

One of them even had a shipping charge applied:

https://www.bricklink.com/message.asp?ID=1230734