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|
| | Author: | bommibricks | Posted: | Jul 18, 2022 02:10 | Subject: | Seller Privileges Revoked | Viewed: | 380 times | Topic: | Selling | |
|
| Hi,
My seller and buyer privileges have been revoked and I have not been made aware
of the
reason. I have sent numerous messages to the Help Centre and got no reply. This
forum seems to get answers pretty quickly from the Admin so I am trying here.
Dear Admin Russell, can you please give me back access to my store so that I
can
make the necessary changes to comply with all terms and conditions. We have
had only 1 complaint from a customer in the last 1 year and are pretty quick
to ship all orders within 24 hrs. I can make all necessary changes to fully comply
and reopen my store promptly if you can tell us the reason why we are closed.
That would be very much appreciated.
Thank you for your prompt attention to this matter.
Regards
Bommi Reddy
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| | | | Author: | rankster | Posted: | Jul 18, 2022 03:08 | Subject: | Re: Seller Privileges Revoked | Viewed: | 145 times | Topic: | Selling | |
|
| In Selling, bommibricks writes:
| Hi,
My seller and buyer privileges have been revoked and I have not been made aware
of the
reason. I have sent numerous messages to the Help Centre and got no reply. This
forum seems to get answers pretty quickly from the Admin so I am trying here.
Dear Admin Russell, can you please give me back access to my store so that I
can
make the necessary changes to comply with all terms and conditions. We have
had only 1 complaint from a customer in the last 1 year and are pretty quick
to ship all orders within 24 hrs. I can make all necessary changes to fully comply
and reopen my store promptly if you can tell us the reason why we are closed.
That would be very much appreciated.
Thank you for your prompt attention to this matter.
Regards
Bommi Reddy
|
https://www.bricklink.com/messageThread.asp?ID=323273&nID=1348262
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| | | | | | | | | |
| | | | | | Author: | bommibricks | Posted: | Jul 21, 2022 18:21 | Subject: | Re: Seller Privileges Revoked | Viewed: | 116 times | Topic: | Selling | |
|
| Thank you for sharing the link with me.
In Selling, rankster writes:
| In Selling, bommibricks writes:
| Hi,
My seller and buyer privileges have been revoked and I have not been made aware
of the
reason. I have sent numerous messages to the Help Centre and got no reply. This
forum seems to get answers pretty quickly from the Admin so I am trying here.
Dear Admin Russell, can you please give me back access to my store so that I
can
make the necessary changes to comply with all terms and conditions. We have
had only 1 complaint from a customer in the last 1 year and are pretty quick
to ship all orders within 24 hrs. I can make all necessary changes to fully comply
and reopen my store promptly if you can tell us the reason why we are closed.
That would be very much appreciated.
Thank you for your prompt attention to this matter.
Regards
Bommi Reddy
|
https://www.bricklink.com/messageThread.asp?ID=323273&nID=1348262
|
|
|
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| | | | Author: | Stellar | Posted: | Jul 18, 2022 03:38 | Subject: | Re: Seller Privileges Revoked | Viewed: | 153 times | Topic: | Selling | |
|
| In Selling, bommibricks writes:
| Hi,
My seller and buyer privileges have been revoked and I have not been made aware
of the
reason. I have sent numerous messages to the Help Centre and got no reply. This
forum seems to get answers pretty quickly from the Admin so I am trying here.
Dear Admin Russell, can you please give me back access to my store so that I
can
make the necessary changes to comply with all terms and conditions. We have
had only 1 complaint from a customer in the last 1 year and are pretty quick
to ship all orders within 24 hrs. I can make all necessary changes to fully comply
and reopen my store promptly if you can tell us the reason why we are closed.
That would be very much appreciated.
Thank you for your prompt attention to this matter.
Regards
Bommi Reddy
|
You can contact the Help Desk by opening a ticket here directly:
https://helpdesk.bricklink.com/Main/frmTickets.aspx
You might need to register with the same email as in your BrickLink account,
also you will see if you have any open tickets.
|
|
|
| | | | | | | | | |
| | | | | | Author: | bommibricks | Posted: | Jul 21, 2022 18:23 | Subject: | Re: Seller Privileges Revoked | Viewed: | 116 times | Topic: | Selling | |
|
| Thank you for helping me, have submitted a ticket on 07/06 and have sent a number
of messages but still no reply from Bricklink team....how do I know that they
are even looking into this?
Regards
Bommi Reddy
In Selling, Stellar writes:
| In Selling, bommibricks writes:
| Hi,
My seller and buyer privileges have been revoked and I have not been made aware
of the
reason. I have sent numerous messages to the Help Centre and got no reply. This
forum seems to get answers pretty quickly from the Admin so I am trying here.
Dear Admin Russell, can you please give me back access to my store so that I
can
make the necessary changes to comply with all terms and conditions. We have
had only 1 complaint from a customer in the last 1 year and are pretty quick
to ship all orders within 24 hrs. I can make all necessary changes to fully comply
and reopen my store promptly if you can tell us the reason why we are closed.
That would be very much appreciated.
Thank you for your prompt attention to this matter.
Regards
Bommi Reddy
|
You can contact the Help Desk by opening a ticket here directly:
https://helpdesk.bricklink.com/Main/frmTickets.aspx
You might need to register with the same email as in your BrickLink account,
also you will see if you have any open tickets.
|
|
|
|
| | | | | | | | | | | | | |
| | | | | | | | Author: | bommibricks | Posted: | Jul 22, 2022 19:15 | Subject: | Re: Seller Privileges Revoked | Viewed: | 105 times | Topic: | Selling | |
|
| Day 18 of Store Closure, ticket is open and waiting for an agent to get back
to me. Let me know what do you need me to do in order to get back to open.
Regards
Bommi Reddy
In Selling, bommibricks writes:
| Thank you for helping me, have submitted a ticket on 07/06 and have sent a number
of messages but still no reply from Bricklink team....how do I know that they
are even looking into this?
Regards
Bommi Reddy
In Selling, Stellar writes:
| In Selling, bommibricks writes:
| Hi,
My seller and buyer privileges have been revoked and I have not been made aware
of the
reason. I have sent numerous messages to the Help Centre and got no reply. This
forum seems to get answers pretty quickly from the Admin so I am trying here.
Dear Admin Russell, can you please give me back access to my store so that I
can
make the necessary changes to comply with all terms and conditions. We have
had only 1 complaint from a customer in the last 1 year and are pretty quick
to ship all orders within 24 hrs. I can make all necessary changes to fully comply
and reopen my store promptly if you can tell us the reason why we are closed.
That would be very much appreciated.
Thank you for your prompt attention to this matter.
Regards
Bommi Reddy
|
You can contact the Help Desk by opening a ticket here directly:
https://helpdesk.bricklink.com/Main/frmTickets.aspx
You might need to register with the same email as in your BrickLink account,
also you will see if you have any open tickets.
|
|
|
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| | | | | | | | | | | | | | | | | |
| | | | | | | | | | Author: | 1001bricks | Posted: | Jul 22, 2022 19:29 | Subject: | Re: Seller Privileges Revoked | Viewed: | 99 times | Topic: | Selling | |
|
| In Selling, bommibricks writes:
| Day 18 of Store Closure, ticket is open and waiting for an agent to get back
to me. Let me know what do you need me to do in order to get back to open.
|
Frankly?
Either you're a very very bad guy (and I shouldn't even talk to you!)
Or you're not, and I must admit 18 days without a reason or a communication
from BrickLink Administration - excuse me, BL - but it's a shame
But I'm not sure to understand, here.
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| | | | | | | | | | | | Author: | bommibricks | Posted: | Jul 22, 2022 20:03 | Subject: | Re: Seller Privileges Revoked | Viewed: | 126 times | Topic: | Selling | |
|
| It is so easy to make any one a bad guy, for example if I question that how can
you have over 1000 parts of sand red and that too in new especially as it was
released in 2009. Can you prove the purchase of it and tell your source, if you
cannot then your store is also banned for preventive action as this product can
be a replica, counterfeit or a fake item.
This is just an example, I can give over 1000 examples like this, would bricklink
ask everyone for proof of purchase or just close down all the stores under preventive
action.
Regards
Bommi Reddy
In Selling, 1001bricks writes:
| In Selling, bommibricks writes:
| Day 18 of Store Closure, ticket is open and waiting for an agent to get back
to me. Let me know what do you need me to do in order to get back to open.
|
Frankly?
Either you're a very very bad guy (and I shouldn't even talk to you!)
Or you're not, and I must admit 18 days without a reason or a communication
from BrickLink Administration - excuse me, BL - but it's a shame
But I'm not sure to understand, here.
|
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| | | | | | | | | | | | | | Author: | legoman77 | Posted: | Jul 22, 2022 21:01 | Subject: | Re: Seller Privileges Revoked | Viewed: | 103 times | Topic: | Selling | |
|
| In Selling, bommibricks writes:
| It is so easy to make any one a bad guy, for example if I question that how can
you have over 1000 parts of sand red and that too in new especially as it was
released in 2009. Can you prove the purchase of it and tell your source, if you
cannot then your store is also banned for preventive action as this product can
be a replica, counterfeit or a fake item.
This is just an example, I can give over 1000 examples like this, would bricklink
ask everyone for proof of purchase or just close down all the stores under preventive
action.
Regards
Bommi Reddy
In Selling, 1001bricks writes:
| In Selling, bommibricks writes:
| Day 18 of Store Closure, ticket is open and waiting for an agent to get back
to me. Let me know what do you need me to do in order to get back to open.
|
Frankly?
Either you're a very very bad guy (and I shouldn't even talk to you!)
Or you're not, and I must admit 18 days without a reason or a communication
from BrickLink Administration - excuse me, BL - but it's a shame
But I'm not sure to understand, here.
|
|
Not really sure why he should do that for you. I probably had a lot more than
1000 sand red parts. I believe at one time they were sold in bags from Lego
Shop at Home. I also had about a hundred of the Cyprus (I think that was the
name) trees as they were re-released in bags. Then when they were sold discontinued
because they bent. This sellers feedback speaks well as a seller. At least
the courtesy should be to tell him why.
There is always ebay. Bricklink should be weary of losing sellers to that platform.
John P
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| | | | | | | | | | | | | | | | Author: | PlanetEarthToys | Posted: | Jul 22, 2022 22:39 | Subject: | Re: Seller Privileges Revoked | Viewed: | 106 times | Topic: | Selling | |
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| can't you buy scoops of bricks at the Lego Store in all colors..? |
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| | | | | | | | | | | | | | Author: | 1001bricks | Posted: | Jul 22, 2022 23:37 | Subject: | Re: Seller Privileges Revoked | Viewed: | 91 times | Topic: | Selling | |
|
| | This is just an example, I can give over 1000 examples like this, would bricklink
ask everyone for proof of purchase or just close down all the stores under preventive
action.
|
I don't know, I was just trying to help you.
Sincerely, I'm not fan of your reply.
Good luck.
Sylvain
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| | | | Author: | bricksonmove | Posted: | Jul 23, 2022 01:08 | Subject: | Re: Seller Privileges Revoked | Viewed: | 115 times | Topic: | Selling | |
|
| In Selling, bommibricks writes:
| Hi,
My seller and buyer privileges have been revoked and I have not been made aware
of the
reason. I have sent numerous messages to the Help Centre and got no reply. This
forum seems to get answers pretty quickly from the Admin so I am trying here.
Dear Admin Russell, can you please give me back access to my store so that I
can
make the necessary changes to comply with all terms and conditions. We have
had only 1 complaint from a customer in the last 1 year and are pretty quick
to ship all orders within 24 hrs. I can make all necessary changes to fully comply
and reopen my store promptly if you can tell us the reason why we are closed.
That would be very much appreciated.
Thank you for your prompt attention to this matter.
Regards
Bommi Reddy
|
From my understanding of reading the posts on a few topics over the last week
or so it was an admin that shut the store down. Now what I find troubling about
this all a) it was done based on a forum post and b) The admin has not even brother
to reach out nor reply to you etc. After taking action which they took so were
aware of the issue.
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| | | | | | | | | |
| | | | | | Author: | UTLF | Posted: | Jul 23, 2022 01:37 | Subject: | (Cancelled) | Viewed: | 128 times | Topic: | Selling | |
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| (Cancelled) |
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| | | | | | | | Author: | bommibricks | Posted: | Jul 23, 2022 04:15 | Subject: | Re: Seller Privileges Revoked | Viewed: | 113 times | Topic: | Selling | |
|
| Correct me if I am understanding this wrong.
1. UTLF Store owner files a formal report with the admin and admin takes action
closing the store with reason "Preventive Action" and does not even ask the store
owner for clarification.
2. No communication is sent to the store owner.
3. Admin replies in the chat group and his reply is deleted from the posts along
with all the other posts.
I have a few questions if the admin can answer I would really appreciate it.
1. Will the store be restored if the complaint be taken back?
2. Is the admin still looking into this issue?
3. Did the admin find me guilty of the charges and the punishment has already
been given?
4. Is there any chance my store will be reopened, if I not sell the item(s) that
they do not want me to sell?
Regards
Bommi Reddy
In Selling, utlf writes:
| | From my understanding of reading the posts on a few topics over the last week
or so it was an admin that shut the store down. Now what I find troubling about
this all a) it was done based on a forum post and b) The admin has not even brother
to reach out nor reply to you etc. After taking action which they took so were
aware of the issue.
|
To clarify this misconception, a formal report was filed once a Forum Moderator
had told me all concerns should be sent directly to admins through a ticket;
it wasn't until the ticket was filed that the Bricklink Admin(s) took action,
and one of them had replied to the thread afterwards in which they implied they
also find the legitimacy of the figs/how they were sourced questionable (paraphrasing
since the thread was nuked by Forum Mods)
|
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| | | | | | | | | | Author: | pitz8008 | Posted: | Jul 23, 2022 05:37 | Subject: | Re: Seller Privileges Revoked | Viewed: | 90 times | Topic: | Selling | |
|
| In Selling, bommibricks writes:
| Correct me if I am understanding this wrong.
1. UTLF Store owner files a formal report with the admin and admin takes action
closing the store with reason "Preventive Action" and does not even ask the store
owner for clarification.
2. No communication is sent to the store owner.
3. Admin replies in the chat group and his reply is deleted from the posts along
with all the other posts.
I have a few questions if the admin can answer I would really appreciate it.
1. Will the store be restored if the complaint be taken back?
2. Is the admin still looking into this issue?
3. Did the admin find me guilty of the charges and the punishment has already
been given?
4. Is there any chance my store will be reopened, if I not sell the item(s) that
they do not want me to sell?
Regards
Bommi Reddy
|
This is absolutely ridiculous that this store has been closed for like 20 days
with zero contact from someone from Bricklink. If they will treat this store
in this shameful way, they'll have no problem treating your store the same
way. And for the record, this post would be deleted if I wrote what I think about
UTLF.
|
In Selling, utlf writes:
| | From my understanding of reading the posts on a few topics over the last week
or so it was an admin that shut the store down. Now what I find troubling about
this all a) it was done based on a forum post and b) The admin has not even brother
to reach out nor reply to you etc. After taking action which they took so were
aware of the issue.
|
To clarify this misconception, a formal report was filed once a Forum Moderator
had told me all concerns should be sent directly to admins through a ticket;
it wasn't until the ticket was filed that the Bricklink Admin(s) took action,
and one of them had replied to the thread afterwards in which they implied they
also find the legitimacy of the figs/how they were sourced questionable (paraphrasing
since the thread was nuked by Forum Mods)
|
|
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| | | | | | | | | | Author: | StarBrick | Posted: | Jul 23, 2022 05:56 | Subject: | (Cancelled) | Viewed: | 65 times | Topic: | Selling | |
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| (Cancelled) |
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| | | | | | | | Author: | pitz8008 | Posted: | Jul 23, 2022 05:48 | Subject: | Re: Seller Privileges Revoked | Viewed: | 99 times | Topic: | Selling | |
|
| In Selling, utlf writes:
| | From my understanding of reading the posts on a few topics over the last week
or so it was an admin that shut the store down. Now what I find troubling about
this all a) it was done based on a forum post and b) The admin has not even brother
to reach out nor reply to you etc. After taking action which they took so were
aware of the issue.
|
To clarify this misconception, a formal report was filed once a Forum Moderator
had told me all concerns should be sent directly to admins through a ticket;
it wasn't until the ticket was filed that the Bricklink Admin(s) took action,
and one of them had replied to the thread afterwards in which they implied they
also find the legitimacy of the figs/how they were sourced questionable (paraphrasing
since the thread was nuked by Forum Mods)
|
This is from UTLF store terms - "For orders using PayPal, there is an additional
charge for 5% of the order total to cover fees". Isn't this against Pay Pal's
terms and conditions. So Bricklink is just going off the word of someone who
clearly violates Pay Pal's terms and conditions. Will this store be shutdown
for openly violating policy?
|
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| | | | | | | | | | Author: | yorbrick | Posted: | Jul 23, 2022 06:45 | Subject: | Re: Seller Privileges Revoked | Viewed: | 89 times | Topic: | Selling | |
|
| | Will this store be shutdown
for openly violating policy?
|
Rather than putting it in the forum, just report the store and let BL deal with
it (like he should have done before outing other sellers that were doing something
that he cannot understand)
https://www.bricklink.com/problemMember.asp
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| | | | | | | | | | | | Author: | pitz8008 | Posted: | Jul 23, 2022 06:54 | Subject: | (Cancelled) | Viewed: | 115 times | Topic: | Selling | |
|
| (Cancelled) |
|
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| | | | | | | | | | Author: | 1001bricks | Posted: | Jul 23, 2022 08:53 | Subject: | Re: Seller Privileges Revoked | Viewed: | 94 times | Topic: | Selling | |
|
| In Selling, pitz8008 writes:
| In Selling, utlf writes:
| | From my understanding of reading the posts on a few topics over the last week
or so it was an admin that shut the store down. Now what I find troubling about
this all a) it was done based on a forum post and b) The admin has not even brother
to reach out nor reply to you etc. After taking action which they took so were
aware of the issue.
|
To clarify this misconception, a formal report was filed once a Forum Moderator
had told me all concerns should be sent directly to admins through a ticket;
it wasn't until the ticket was filed that the Bricklink Admin(s) took action,
and one of them had replied to the thread afterwards in which they implied they
also find the legitimacy of the figs/how they were sourced questionable (paraphrasing
since the thread was nuked by Forum Mods)
|
This is from UTLF store terms - "For orders using PayPal, there is an additional
charge for 5% of the order total to cover fees". Isn't this against Pay Pal's
terms and conditions. So Bricklink is just going off the word of someone who
clearly violates Pay Pal's terms and conditions. Will this store be shutdown
for openly violating policy?
|
It's against PayPal Canada Terms.
https://www.paypal.com/ca/webapps/mpp/ua/useragreement-full?locale.x=en_CA#accepting-payments
|
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| | | | Author: | BricksOfFaith | Posted: | Jul 23, 2022 10:06 | Subject: | Re: Seller Privileges Revoked | Viewed: | 80 times | Topic: | Selling | |
|
| In Selling, bommibricks writes:
| Hi,
My seller and buyer privileges have been revoked and I have not been made aware
of the
reason. I have sent numerous messages to the Help Centre and got no reply. This
forum seems to get answers pretty quickly from the Admin so I am trying here.
Dear Admin Russell, can you please give me back access to my store so that I
can
make the necessary changes to comply with all terms and conditions. We have
had only 1 complaint from a customer in the last 1 year and are pretty quick
to ship all orders within 24 hrs. I can make all necessary changes to fully comply
and reopen my store promptly if you can tell us the reason why we are closed.
That would be very much appreciated.
Thank you for your prompt attention to this matter.
Regards
Bommi Reddy
|
Honestly, this store being closed is getting plain and simply stupid and idiotic.
The admins are extremely present on the forum, and they simply ignore these threads
at this point. If bricklink wasn’t needed in my income, I would seriously consider
closing my store permanently
|
|
|
| | | | | | | | | |
| | | | | | Author: | qwertyboy | Posted: | Jul 23, 2022 10:28 | Subject: | Re: Seller Privileges Revoked | Viewed: | 72 times | Topic: | Selling | |
|
| In Selling, BricksOfFaith writes:
| Honestly, this store being closed is getting plain and simply stupid and idiotic.
The admins are extremely present on the forum, and they simply ignore these threads
at this point. If bricklink wasn’t needed in my income, I would seriously consider
closing my store permanently.
|
Admins have not replied to these forum messages, and they have no requirement
to. Communication about store inventory issues like these should be kept private,
between store and BL. There are only posts from one side, and so outsiders can't
have a full view of what is happening.
Whether it is pitchforking against a store for having "interesting" inventory,
or pitchforking against admin for not publicly responding, we should let the
involved parties sort this out instead of taking sides and heating things up.
Have a great weekend all, and stay cool!
Niek.
|
|
|
| | | | | | | | | | | | | |
| | | | | | | | Author: | pitz8008 | Posted: | Jul 23, 2022 10:32 | Subject: | Re: Seller Privileges Revoked | Viewed: | 93 times | Topic: | Selling | |
|
| In Selling, qwertyboy writes:
| In Selling, BricksOfFaith writes:
| Honestly, this store being closed is getting plain and simply stupid and idiotic.
The admins are extremely present on the forum, and they simply ignore these threads
at this point. If bricklink wasn’t needed in my income, I would seriously consider
closing my store permanently.
|
Admins have not replied to these forum messages, and they have no requirement
to. Communication about store inventory issues like these should be kept private,
between store and BL. There are only posts from one side, and so outsiders can't
have a full view of what is happening.
Whether it is pitchforking against a store for having "interesting" inventory,
or pitchforking against admin for not publicly responding, we should let the
involved parties sort this out instead of taking sides and heating things up.
Have a great weekend all, and stay cool!
Niek.
|
Well the OP says no one from Bricklink has reached out to them yet. And letting
history be a guide, that sounds very believable. And outrageous.
|
|
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| | | | | |
| | | | Author: | Hal8472 | Posted: | Jul 23, 2022 11:55 | Subject: | Re: Seller Privileges Revoked | Viewed: | 135 times | Topic: | Selling | |
|
| In Selling, bommibricks writes:
| Hi,
My seller and buyer privileges have been revoked and I have not been made aware
of the
reason. I have sent numerous messages to the Help Centre and got no reply. This
forum seems to get answers pretty quickly from the Admin so I am trying here.
Dear Admin Russell, can you please give me back access to my store so that I
can
make the necessary changes to comply with all terms and conditions. We have
had only 1 complaint from a customer in the last 1 year and are pretty quick
to ship all orders within 24 hrs. I can make all necessary changes to fully comply
and reopen my store promptly if you can tell us the reason why we are closed.
That would be very much appreciated.
Thank you for your prompt attention to this matter.
Regards
Bommi Reddy
|
Since the store is still closed I assume this is unresolved. As a new seller
here I find it troubling the this would be done without communicating with the
store owner, and be unresponsive to inquiries for so long.
I realize I don’t have the whole story just some forum comments with even some
of those deleted.
I will be watching closely for some resolution.
Andrew
|
|
|
| | | | | | | | | |
| | | | | | Author: | bommibricks | Posted: | Jul 25, 2022 09:04 | Subject: | Re: Seller Privileges Revoked | Viewed: | 126 times | Topic: | Selling | |
|
| Day 22 of store closure, I have the same questions but still no reply from the
Bricklink team. Ticket Number: 12A-2A58D005-000E
1. Will the store be restored if the complaint be taken back?
2. Is the admin still looking into this issue?
3. Did the admin find me guilty of the charges and the punishment has already
been given?
4. Is there any chance my store will be reopened, if I agree not sell the item(s)
that
they do not want me to sell?
Please respond to any of my messages, it is really frustrating when there is
no communication from your side.
Regards
Bommi Reddy
In Selling, Hal8472 writes:
| In Selling, bommibricks writes:
| Hi,
My seller and buyer privileges have been revoked and I have not been made aware
of the
reason. I have sent numerous messages to the Help Centre and got no reply. This
forum seems to get answers pretty quickly from the Admin so I am trying here.
Dear Admin Russell, can you please give me back access to my store so that I
can
make the necessary changes to comply with all terms and conditions. We have
had only 1 complaint from a customer in the last 1 year and are pretty quick
to ship all orders within 24 hrs. I can make all necessary changes to fully comply
and reopen my store promptly if you can tell us the reason why we are closed.
That would be very much appreciated.
Thank you for your prompt attention to this matter.
Regards
Bommi Reddy
|
Since the store is still closed I assume this is unresolved. As a new seller
here I find it troubling the this would be done without communicating with the
store owner, and be unresponsive to inquiries for so long.
I realize I don’t have the whole story just some forum comments with even some
of those deleted.
I will be watching closely for some resolution.
Andrew
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| | | | | | | | | | Author: | bommibricks | Posted: | Jul 25, 2022 12:16 | Subject: | Re: Seller Privileges Revoked | Viewed: | 102 times | Topic: | Selling | |
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| Thank you for the contact, I sent the message to Mr. Russell.
In Selling, watch505 writes:
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| | | | | | | | | | | | | |
| | | | | | | | Author: | bommibricks | Posted: | Jul 26, 2022 09:42 | Subject: | Re: Seller Privileges Revoked | Viewed: | 101 times | Topic: | Selling | |
|
| Day 23 of store closure, I have the same questions but still no reply from the
Bricklink team. Ticket Number: 12A-2A58D005-000E.
Come on Bricklink team, this is frustrating, just expecting an answer to simple
questions from you guys. Can someone help??? What are my options if they do not
respond????
1. Will the store be restored if the complaint be taken back?
2. Is the admin still looking into this issue?
3. Did the admin find me guilty of the charges and the punishment has already
been given?
4. Is there any chance my store will be reopened, if I agree not sell the item(s)
that
they do not want me to sell?
Please respond to any of my messages, it is really frustrating when there is
no communication from your side.
Regards
Bommi Reddy
In Selling, bommibricks writes:
| Day 22 of store closure, I have the same questions but still no reply from the
Bricklink team. Ticket Number: 12A-2A58D005-000E
1. Will the store be restored if the complaint be taken back?
2. Is the admin still looking into this issue?
3. Did the admin find me guilty of the charges and the punishment has already
been given?
4. Is there any chance my store will be reopened, if I agree not sell the item(s)
that
they do not want me to sell?
Please respond to any of my messages, it is really frustrating when there is
no communication from your side.
Regards
Bommi Reddy
In Selling, Hal8472 writes:
| In Selling, bommibricks writes:
| Hi,
My seller and buyer privileges have been revoked and I have not been made aware
of the
reason. I have sent numerous messages to the Help Centre and got no reply. This
forum seems to get answers pretty quickly from the Admin so I am trying here.
Dear Admin Russell, can you please give me back access to my store so that I
can
make the necessary changes to comply with all terms and conditions. We have
had only 1 complaint from a customer in the last 1 year and are pretty quick
to ship all orders within 24 hrs. I can make all necessary changes to fully comply
and reopen my store promptly if you can tell us the reason why we are closed.
That would be very much appreciated.
Thank you for your prompt attention to this matter.
Regards
Bommi Reddy
|
Since the store is still closed I assume this is unresolved. As a new seller
here I find it troubling the this would be done without communicating with the
store owner, and be unresponsive to inquiries for so long.
I realize I don’t have the whole story just some forum comments with even some
of those deleted.
I will be watching closely for some resolution.
Andrew
|
|
|
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | Author: | pitz8008 | Posted: | Jul 26, 2022 10:10 | Subject: | Re: Seller Privileges Revoked | Viewed: | 79 times | Topic: | Selling | |
|
| In Selling, bommibricks writes:
| Day 23 of store closure, I have the same questions but still no reply from the
Bricklink team. Ticket Number: 12A-2A58D005-000E.
Come on Bricklink team, this is frustrating, just expecting an answer to simple
questions from you guys. Can someone help??? What are my options if they do not
respond????
1. Will the store be restored if the complaint be taken back?
2. Is the admin still looking into this issue?
3. Did the admin find me guilty of the charges and the punishment has already
been given?
4. Is there any chance my store will be reopened, if I agree not sell the item(s)
that
they do not want me to sell?
Please respond to any of my messages, it is really frustrating when there is
no communication from your side.
Regards
|
This is outrageous.
|
Bommi Reddy
In Selling, bommibricks writes:
| Day 22 of store closure, I have the same questions but still no reply from the
Bricklink team. Ticket Number: 12A-2A58D005-000E
1. Will the store be restored if the complaint be taken back?
2. Is the admin still looking into this issue?
3. Did the admin find me guilty of the charges and the punishment has already
been given?
4. Is there any chance my store will be reopened, if I agree not sell the item(s)
that
they do not want me to sell?
Please respond to any of my messages, it is really frustrating when there is
no communication from your side.
Regards
Bommi Reddy
In Selling, Hal8472 writes:
| In Selling, bommibricks writes:
| Hi,
My seller and buyer privileges have been revoked and I have not been made aware
of the
reason. I have sent numerous messages to the Help Centre and got no reply. This
forum seems to get answers pretty quickly from the Admin so I am trying here.
Dear Admin Russell, can you please give me back access to my store so that I
can
make the necessary changes to comply with all terms and conditions. We have
had only 1 complaint from a customer in the last 1 year and are pretty quick
to ship all orders within 24 hrs. I can make all necessary changes to fully comply
and reopen my store promptly if you can tell us the reason why we are closed.
That would be very much appreciated.
Thank you for your prompt attention to this matter.
Regards
Bommi Reddy
|
Since the store is still closed I assume this is unresolved. As a new seller
here I find it troubling the this would be done without communicating with the
store owner, and be unresponsive to inquiries for so long.
I realize I don’t have the whole story just some forum comments with even some
of those deleted.
I will be watching closely for some resolution.
Andrew
|
|
|
|
|
|
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | Author: | Nubs_Select | Posted: | Jul 26, 2022 11:04 | Subject: | Re: Seller Privileges Revoked | Viewed: | 78 times | Topic: | Selling | |
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+1
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