Discussion Forum: Thread 324000

 Author: randyipp View Messages Posted By randyipp
 Posted: Jul 14, 2022 21:26
 Subject: Bricksync users please check your orders
 Viewed: 109 times
 Topic: Related Software
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randyipp (3483)

Location:  USA, New Hampshire
Member Since Contact Type Status
Dec 24, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Addicted to Building
So in case this was not only a fluke for me, please make sure you don't have
any empty orders from Bricksync. No idea if this issue lies with the software
or BL.

See part of log below, this order was on July 12th, times are EST. Order contained
132 parts in 22 lots. A simple Blmaster on/off resolved this issue.

00:27:14 DEBUG: Queue query to fetch BrickLink order #19579446.
00:27:14 DEBUG: Received inventory data for BrickLink order #19579446, parsing
now.
00:27:14 INFO: Received BrickLink Order #19579446, 0 items in 0 lots, sale price
of 0.00 USD, order status is PAID.
00:27:14 INFO: Saving backup of tracked inventory at "data\backups\2022-07-12\08524.bsx".
00:27:14 INFO: Saved BrickLink order #19579446 at "data\orders\bricklink-19579446.bsx".
00:27:14 LOG: Listing all changes from merging inventory.
00:27:14 INFO: Tracked inventory adjusted for BrickLink Order #19579446.
00:27:14 INFO: No update required for BrickOwl, we have a perfect inventory match.
 Author: Stellar View Messages Posted By Stellar
 Posted: Jul 15, 2022 06:36
 Subject: Re: Bricksync users please check your orders
 Viewed: 29 times
 Topic: Related Software
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Stellar (3517)

Location:  Spain, Comunidad Valenciana
Member Since Contact Type Status
Sep 24, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Stellar Bricks
BrickLink Discussions Moderator (?)
In Related Software, randyipp writes:
  So in case this was not only a fluke for me, please make sure you don't have
any empty orders from Bricksync. No idea if this issue lies with the software
or BL.

See part of log below, this order was on July 12th, times are EST. Order contained
132 parts in 22 lots. A simple Blmaster on/off resolved this issue.

00:27:14 DEBUG: Queue query to fetch BrickLink order #19579446.
00:27:14 DEBUG: Received inventory data for BrickLink order #19579446, parsing
now.
00:27:14 INFO: Received BrickLink Order #19579446, 0 items in 0 lots, sale price
of 0.00 USD, order status is PAID.
00:27:14 INFO: Saving backup of tracked inventory at "data\backups\2022-07-12\08524.bsx".
00:27:14 INFO: Saved BrickLink order #19579446 at "data\orders\bricklink-19579446.bsx".
00:27:14 LOG: Listing all changes from merging inventory.
00:27:14 INFO: Tracked inventory adjusted for BrickLink Order #19579446.
00:27:14 INFO: No update required for BrickOwl, we have a perfect inventory match.

I searched for "0 items in 0 lots," in the logs and nothing shows up so all should
be fine.

I remember that some people got BL orders with 0 lots, so it is strange that
you don't have 2 orders one okay and the other empty. As time passed since
those comments maybe the fix BL did is check if and order with 0 lots is created
then edit it instead of creating another one and leaving the empty one too. And
so that's why BS got yours empty.

You could have tried to change the status of the order and use the check command
as in theory it checks in the inventory of the order changed.