Discussion Forum: Thread 323958

 Author: 1974 View Messages Posted By 1974
 Posted: Jul 13, 2022 17:43
 Subject: This is how a proper BL seller acts :)
 Viewed: 407 times
 Topic: Buying
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1974 (744)

Location:  Denmark
Member Since Contact Type Status
Aug 19, 2011 Contact Member Buyer
Buying Privileges - OK
Oi gang!

Some time ago I bought some parts and didn't properly check them, just chucked
them into my storage

Two months later I needed the parts to MOC and low and behold, they were not
what I ordered!

(Common city windows instead of castle windows)

So, I contacted the seller, offered to send pics and return the parts ... but
noooo. I was told to just sit tight and he would get the parts from another seller

The right parts arrived and I'm sure that this sale was a loss to the seller

However, this means that I'm VERY much likely to return to this shop and
if that seller is in any need of a favour I'm 100% available

So three cheers to LarsCNielsen and his shop BR Brick Store

Cheers,

Ole
 Author: TheCuteGiraffe View Messages Posted By TheCuteGiraffe
 Posted: Jul 13, 2022 18:42
 Subject: Re: This is how a proper BL seller acts :)
 Viewed: 104 times
 Topic: Buying
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TheCuteGiraffe (3)

Location:  Australia, Victoria
Member Since Contact Type Status
Sep 12, 2020 Contact Member Buyer
Buying Privileges - OK
Yes,
Thats is how a good seller should act.
 Author: popsicle View Messages Posted By popsicle
 Posted: Jul 13, 2022 20:23
 Subject: (Cancelled)
 Viewed: 117 times
 Topic: Buying
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popsicle (6675)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: ConstrucToys
(Cancelled)
 Author: BricksOfFaith View Messages Posted By BricksOfFaith
 Posted: Jul 13, 2022 22:08
 Subject: Re: This is how a proper BL seller acts :)
 Viewed: 88 times
 Topic: Buying
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BricksOfFaith (152)

Location:  USA, Tennessee
Member Since Contact Type Status
Mar 21, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Seller Ships to My Country Store: Bricks of Faith
We really needed this after the whole “Kyled567” debacle… thank you! He will
be added as a fave seller! 😊
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jul 14, 2022 03:45
 Subject: Re: This is how a proper BL seller acts :)
 Viewed: 100 times
 Topic: Buying
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yorbrick (1185)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Seller Does Not Ship to My Country Store: Yorbricks
  However, this means that I'm VERY much likely to return to this shop and
if that seller is in any need of a favour I'm 100% available

So three cheers to LarsCNielsen and his shop BR Brick Store

While it is great that they put right their mistake once it was pointed out,
there are 1000s of transactions every day where the seller didn't make any
mistakes and got things right first time. Hopefully buyers are also likely to
return to those stores and do favours for them if needed.
 Author: maxx3001 View Messages Posted By maxx3001
 Posted: Jul 14, 2022 06:40
 Subject: Re: This is how a proper BL seller acts :)
 Viewed: 88 times
 Topic: Buying
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maxx3001 (2573)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
Nov 28, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: 3001: A Brick Oddity
In Buying, 1974 writes:
  Oi gang!

Some time ago I bought some parts and didn't properly check them, just chucked
them into my storage

Two months later I needed the parts to MOC and low and behold, they were not
what I ordered!

(Common city windows instead of castle windows)

So, I contacted the seller, offered to send pics and return the parts ... but
noooo. I was told to just sit tight and he would get the parts from another seller

The right parts arrived and I'm sure that this sale was a loss to the seller

However, this means that I'm VERY much likely to return to this shop and
if that seller is in any need of a favour I'm 100% available

So three cheers to LarsCNielsen and his shop BR Brick Store

Cheers,

Ole

Proper sellers don’t make mistakes in the first place



Maxx
 Author: tons_of_bricks View Messages Posted By tons_of_bricks
 Posted: Jul 14, 2022 07:35
 Subject: Re: This is how a proper BL seller acts :)
 Viewed: 66 times
 Topic: Buying
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tons_of_bricks (12812)

Location:  USA, Missouri
Member Since Contact Type Status
Jan 12, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Tons of Bricks (GDM)
In Buying, maxx3001 writes:

  
Proper sellers don’t make mistakes in the first place



Maxx

Perfect sellers don't make mistakes. Unfortunately, none exist.
 Author: miskox View Messages Posted By miskox
 Posted: Jul 14, 2022 07:43
 Subject: Re: This is how a proper BL seller acts :)
 Viewed: 57 times
 Topic: Buying
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miskox (627)

Location:  Slovenia
Member Since Contact Type Status
Nov 19, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Seller Ships to My Country Store: Cookie's Brick Shop
BrickLink Translated Help Editor (?) - Slovene
  Perfect sellers don't make mistakes. Unfortunately, none exist.

SylvainLS is the perfect seller! He has a store and he doesn't have any mistakes
as a seller!

Saso
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Jul 14, 2022 07:56
 Subject: Re: This is how a proper BL seller acts :)
 Viewed: 58 times
 Topic: Buying
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Seller Does Not Ship to My Country Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Buying, miskox writes:
  
  Perfect sellers don't make mistakes. Unfortunately, none exist.

SylvainLS is the perfect seller! He has a store and he doesn't have any mistakes
as a seller!

Saso

But my score is 0%!
 Author: miskox View Messages Posted By miskox
 Posted: Jul 14, 2022 08:00
 Subject: Re: This is how a proper BL seller acts :)
 Viewed: 48 times
 Topic: Buying
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miskox (627)

Location:  Slovenia
Member Since Contact Type Status
Nov 19, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Seller Ships to My Country Store: Cookie's Brick Shop
BrickLink Translated Help Editor (?) - Slovene
In Buying, SylvainLS writes:
  In Buying, miskox writes:
  
  Perfect sellers don't make mistakes. Unfortunately, none exist.

SylvainLS is the perfect seller! He has a store and he doesn't have any mistakes
as a seller!

Saso

But my score is 0%!

It doesn't matter - you have no mistakes.

Saso
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jul 14, 2022 08:33
 Subject: Re: This is how a proper BL seller acts :)
 Viewed: 47 times
 Topic: Buying
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1001bricks (52485)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: 1001bricks
  
  SylvainLS is the perfect seller! He has a store and he doesn't have any mistakes
as a seller!

Saso

But my score is 0%!

I'm not really surprised
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Jul 14, 2022 08:39
 Subject: Re: This is how a proper BL seller acts :)
 Viewed: 51 times
 Topic: Buying
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Seller Does Not Ship to My Country Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Buying, 1001bricks writes:
  
  
  SylvainLS is the perfect seller! He has a store and he doesn't have any mistakes
as a seller!

Saso

But my score is 0%!

I'm not really surprised

That’s prejudice!  I dare you to find only one person who bought from my shop
and who’s not entirely satisfied!
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jul 14, 2022 08:47
 Subject: Re: This is how a proper BL seller acts :)
 Viewed: 57 times
 Topic: Buying
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1001bricks (52485)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: 1001bricks
In Buying, SylvainLS writes:
  In Buying, 1001bricks writes:
  
  
  SylvainLS is the perfect seller! He has a store and he doesn't have any mistakes
as a seller!

Saso

But my score is 0%!

I'm not really surprised

That’s prejudice!  I dare you to find only one person who bought from my shop
and who’s not entirely satisfied!

Fair enough, but I know thousands of buyers who could be unhappy not to be able
to buy in your Shop!
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jul 14, 2022 09:30
 Subject: Re: This is how a proper BL seller acts :)
 Viewed: 49 times
 Topic: Buying
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yorbrick (1185)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Seller Does Not Ship to My Country Store: Yorbricks
In Buying, 1001bricks writes:
  In Buying, SylvainLS writes:
  In Buying, 1001bricks writes:
  
  
  SylvainLS is the perfect seller! He has a store and he doesn't have any mistakes
as a seller!

Saso

But my score is 0%!

I'm not really surprised

That’s prejudice!  I dare you to find only one person who bought from my shop
and who’s not entirely satisfied!

Fair enough, but I know thousands of buyers who could be unhappy not to be able
to buy in your Shop!

Whereas I don't know nobody that wouldn't be unhappy to not have the
opportunity of not buying in his store.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jul 14, 2022 09:40
 Subject: Re: This is how a proper BL seller acts :)
 Viewed: 71 times
 Topic: Buying
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1001bricks (52485)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: 1001bricks
  
  
  That’s prejudice!  I dare you to find only one person who bought from my shop
and who’s not entirely satisfied!

Fair enough, but I know thousands of buyers who could be unhappy not to be able
to buy in your Shop!

Whereas I don't know nobody that wouldn't be unhappy to not have the
opportunity of not buying in his store.

Head hurts; I may need some sugar now!
 Author: sjk8990 View Messages Posted By sjk8990
 Posted: Jul 15, 2022 08:43
 Subject: Re: This is how a proper BL seller acts :)
 Viewed: 49 times
 Topic: Buying
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sjk8990 (65)

Location:  USA, Illinois
Member Since Contact Type Status
Feb 3, 2013 Contact Member Buyer
Buying Privileges - OK
In Buying, yorbrick writes:
  In Buying, 1001bricks writes:
  In Buying, SylvainLS writes:
  In Buying, 1001bricks writes:
  
  
  SylvainLS is the perfect seller! He has a store and he doesn't have any mistakes
as a seller!

Saso

But my score is 0%!

I'm not really surprised

That’s prejudice!  I dare you to find only one person who bought from my shop
and who’s not entirely satisfied!

Fair enough, but I know thousands of buyers who could be unhappy not to be able
to buy in your Shop!

Whereas I don't know nobody that wouldn't be unhappy to not have the
opportunity of not buying in his store.

Bilbo Baggins would be proud.
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Jul 15, 2022 10:30
 Subject: Re: This is how a proper BL seller acts :)
 Viewed: 47 times
 Topic: Buying
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Nubs_Select (3831)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Nub's Select
 Author: popsicle View Messages Posted By popsicle
 Posted: Jul 14, 2022 09:29
 Subject: (Cancelled)
 Viewed: 98 times
 Topic: Buying
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popsicle (6675)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: ConstrucToys
(Cancelled)
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jul 14, 2022 09:38
 Subject: Re: This is how a proper BL seller acts :)
 Viewed: 58 times
 Topic: Buying
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1001bricks (52485)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: 1001bricks
  
  Perfect sellers don't make mistakes. Unfortunately, none exist.

As it will always be too, living in an imperfect world. All we can do,
is approach perfection without ever achieving it. Some sellers like Carol
https://www.bricklink.com/feedback.asp?u=carolannee get darn close

I must admit, I have had only unbelievable buying experiences with Carol.

Even for very complex deals, including asking her to acquire some items for our
projects!
Her level of dedication is incredible.

I'd like to do this but can't; it's unfortunately impossible (at
least for us) when having so few hands and so much orders in quantity.

Thanks again Carol if you'd to read this, you're really a model for many
of us.
 Author: rab1234 View Messages Posted By rab1234
 Posted: Jul 17, 2022 12:10
 Subject: Re: This is how a proper BL seller acts :)
 Viewed: 57 times
 Topic: Buying
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rab1234 (1991)

Location:  USA, North Carolina
Member Since Contact Type Status
Jun 15, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Blockbusting Bricks
Glad you were happy and kudos to the seller for making it right. Personally
I would never buy from another seller and ship to the buyer because of wrong
parts. As the seller, I would have no way to guarantee quality in that case
unless I first have them shipped to me which makes it take that much longer for
the end buyer to get their parts. I just go the refund route if I make a mistake.

In Buying, 1974 writes:
  Oi gang!

Some time ago I bought some parts and didn't properly check them, just chucked
them into my storage

Two months later I needed the parts to MOC and low and behold, they were not
what I ordered!

(Common city windows instead of castle windows)

So, I contacted the seller, offered to send pics and return the parts ... but
noooo. I was told to just sit tight and he would get the parts from another seller

The right parts arrived and I'm sure that this sale was a loss to the seller

However, this means that I'm VERY much likely to return to this shop and
if that seller is in any need of a favour I'm 100% available

So three cheers to LarsCNielsen and his shop BR Brick Store

Cheers,

Ole