| Discussion Forum: Thread 322859 |
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| | | Author: | atlhutch1  | | Posted: | Jun 23, 2022 06:04 | | Subject: | Missing Orders | | Viewed: | 163 times | | Topic: | Problem Order | |
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| Due to their lot limit, I have several orders placed with Bricks4Pieces (898).
The orders were supposedly shipped on 06/12/22, but even living in the same
state, I still have not received the orders and now I find out that they have
been suspended! I need to know how do I either get my merchandise or get my
money back? We are talking about 12 orders!
Kathy Hutchins
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| | | | | Author: | Andrsv | | Posted: | Jun 23, 2022 06:13 | | Subject: | Re: Missing Orders | | Viewed: | 37 times | | Topic: | Problem Order | |
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| In Problem Order, atlhutch1 writes:
| | Due to their lot limit, I have several orders placed with Bricks4Pieces (898).
The orders were supposedly shipped on 06/12/22, but even living in the same
state, I still have not received the orders and now I find out that they have
been suspended! I need to know how do I either get my merchandise or get my
money back? We are talking about 12 orders!
Kathy Hutchins
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Open a dispute in PayPal
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| | | | | Author: | yorbrick | | Posted: | Jun 23, 2022 06:16 | | Subject: | Re: Missing Orders | | Viewed: | 39 times | | Topic: | Problem Order | |
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| In Problem Order, atlhutch1 writes:
| | Due to their lot limit, I have several orders placed with Bricks4Pieces (898).
The orders were supposedly shipped on 06/12/22, but even living in the same
state, I still have not received the orders and now I find out that they have
been suspended! I need to know how do I either get my merchandise or get my
money back? We are talking about 12 orders!
Kathy Hutchins
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You should still be able to email the seller, so drop them a note asking about
it. If they don't respond then you should file a complaint through PayPal
if that is how you paid.
If they marked 12 orders as shipped, then it doesn't seem likely that all
of them would get lost (unless they were all in one parcel). They are suspended
for violation of terms, so it may not necessarily be something bad for customers.
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| | | | | Author: | peregrinator | | Posted: | Jun 23, 2022 06:45 | | Subject: | Re: Missing Orders | | Viewed: | 51 times | | Topic: | Problem Order | |
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| In Problem Order, atlhutch1 writes:
| | Due to their lot limit, I have several orders placed with Bricks4Pieces (898).
The orders were supposedly shipped on 06/12/22, but even living in the same
state, I still have not received the orders and now I find out that they have
been suspended! I need to know how do I either get my merchandise or get my
money back? We are talking about 12 orders!
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Do you have tracking numbers on the orders? A store's being suspended should
definitely not affect its ability to pull orders together and put them in the
mail.
If you don't have tracking and the seller isn't responsive, start NSS
alerts on the orders and open disputes with PayPal (assuming you paid
that way).
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| | | | | Author: | Yogi_007 | | Posted: | Jun 23, 2022 07:20 | | Subject: | Re: Missing Orders | | Viewed: | 58 times | | Topic: | Problem Order | |
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| In Problem Order, atlhutch1 writes:
| | Due to their lot limit, I have several orders placed with Bricks4Pieces (898).
The orders were supposedly shipped on 06/12/22, but even living in the same
state, I still have not received the orders and now I find out that they have
been suspended! I need to know how do I either get my merchandise or get my
money back? We are talking about 12 orders!
Kathy Hutchins
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Looking at that store and the reason for being suspended, I suggest starting
the claim process through paypal.
Good luck
HTH
Yogi
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| | | | | Author: | Sadler_Bricks | | Posted: | Jun 24, 2022 04:33 | | Subject: | Re: Missing Orders | | Viewed: | 38 times | | Topic: | Problem Order | |
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| As suggested a paypal claim is your next step.
Sadler_bricks
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