Discussion Forum: Thread 322802

 Author: Adjour View Messages Posted By Adjour
 Posted: Jun 21, 2022 18:33
 Subject: Only UPS coming up in shipstation??
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Adjour (2457)

Location:  USA, Tennessee
Member Since Contact Type Status
Aug 1, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Chili is a Bit Spicy
Printed a label, no issue. Next order only comes up as UPS.

I can manual select the USPS flat rate packaging, but otherwise I cannot find
any way to get to USPS shipping. This should be a USPS first class package

Its just a normal sized package like all my others, could it be the address or
is this a glitch?


Thanks all

Crystal
 Author: Adjour View Messages Posted By Adjour
 Posted: Jun 21, 2022 18:34
 Subject: Re: Only UPS coming up in shipstation??
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Adjour (2457)

Location:  USA, Tennessee
Member Since Contact Type Status
Aug 1, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Chili is a Bit Spicy
In Help, Adjour writes:
  Printed a label, no issue. Next order only comes up as UPS.

I can manual select the USPS flat rate packaging, but otherwise I cannot find
any way to get to USPS shipping. This should be a USPS first class package

Its just a normal sized package like all my others, could it be the address or
is this a glitch?


Thanks all

Crystal

I forgot to note the address pops up in zillow as a house and I've also shipped
to this customer before USPS
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 Author: popsicle View Messages Posted By popsicle
 Posted: Jun 21, 2022 19:04
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popsicle (6658)

Location:  USA, Washington
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 Author: wildchicken13 View Messages Posted By wildchicken13
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wildchicken13 (876)

Location:  USA, Illinois
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 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jun 21, 2022 19:30
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1001bricks (52322)

Location:  France, Provence-Alpes-Côte d'Azur
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 Author: qwertyboy View Messages Posted By qwertyboy
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qwertyboy (7856)

Location:  Canada, Alberta
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 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jun 21, 2022 19:45
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1001bricks (52322)

Location:  France, Provence-Alpes-Côte d'Azur
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 Posted: Jun 21, 2022 20:01
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popsicle (6658)

Location:  USA, Washington
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 Author: 1001bricks View Messages Posted By 1001bricks
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1001bricks (52322)

Location:  France, Provence-Alpes-Côte d'Azur
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Store: 1001bricks
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 Author: wildchicken13 View Messages Posted By wildchicken13
 Posted: Jun 21, 2022 20:29
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wildchicken13 (876)

Location:  USA, Illinois
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Store: Wild Chicken
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 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Jun 21, 2022 20:33
 Subject: Re: Only UPS coming up in shipstation??
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1001bricks (52322)

Location:  France, Provence-Alpes-Côte d'Azur
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Store: 1001bricks


As would say someone else
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 Author: qwertyboy View Messages Posted By qwertyboy
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qwertyboy (7856)

Location:  Canada, Alberta
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popsicle (6658)

Location:  USA, Washington
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 Author: wildchicken13 View Messages Posted By wildchicken13
 Posted: Jun 21, 2022 19:16
 Subject: Re: Only UPS coming up in shipstation??
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wildchicken13 (876)

Location:  USA, Illinois
Member Since Contact Type Status
Aug 11, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Wild Chicken
In Help, Adjour writes:
  Printed a label, no issue. Next order only comes up as UPS.

I can manual select the USPS flat rate packaging, but otherwise I cannot find
any way to get to USPS shipping. This should be a USPS first class package

Its just a normal sized package like all my others, could it be the address or
is this a glitch?


Thanks all

Crystal

Not sure what you see, but when I try to print a label for a (somewhat) recent
order, I can see a mix of UPS/USPS options. Maybe double-check your presets (package
weight, dimensions, etc.) and make sure that the values are correct. Or just
ship UPS, I guess?
 
 Author: Adjour View Messages Posted By Adjour
 Posted: Jun 21, 2022 23:40
 Subject: Re: Only UPS coming up in shipstation??
 Viewed: 38 times
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Adjour (2457)

Location:  USA, Tennessee
Member Since Contact Type Status
Aug 1, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Chili is a Bit Spicy
In Help, wildchicken13 writes:
  In Help, Adjour writes:
  Printed a label, no issue. Next order only comes up as UPS.

I can manual select the USPS flat rate packaging, but otherwise I cannot find
any way to get to USPS shipping. This should be a USPS first class package

Its just a normal sized package like all my others, could it be the address or
is this a glitch?


Thanks all

Crystal

Not sure what you see, but when I try to print a label for a (somewhat) recent
order, I can see a mix of UPS/USPS options. Maybe double-check your presets (package
weight, dimensions, etc.) and make sure that the values are correct. Or just
ship UPS, I guess?

Hi yes, I usually get a mix and for whatever reason all the USPS options are
missing!
 Author: wildchicken13 View Messages Posted By wildchicken13
 Posted: Jun 21, 2022 23:51
 Subject: Re: Only UPS coming up in shipstation??
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wildchicken13 (876)

Location:  USA, Illinois
Member Since Contact Type Status
Aug 11, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Wild Chicken
In Help, Adjour writes:
  In Help, wildchicken13 writes:
  In Help, Adjour writes:
  Printed a label, no issue. Next order only comes up as UPS.

I can manual select the USPS flat rate packaging, but otherwise I cannot find
any way to get to USPS shipping. This should be a USPS first class package

Its just a normal sized package like all my others, could it be the address or
is this a glitch?


Thanks all

Crystal

Not sure what you see, but when I try to print a label for a (somewhat) recent
order, I can see a mix of UPS/USPS options. Maybe double-check your presets (package
weight, dimensions, etc.) and make sure that the values are correct. Or just
ship UPS, I guess?

Hi yes, I usually get a mix and for whatever reason all the USPS options are
missing!

Strange. Have you tried printing a label manually? Maybe try again later. The
only other thing I can think of is maybe USPS doesn't deliver to that particular
address, but UPS does. Is that even possible?
 Author: Adjour View Messages Posted By Adjour
 Posted: Jun 21, 2022 23:53
 Subject: Re: Only UPS coming up in shipstation??
 Viewed: 33 times
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Adjour (2457)

Location:  USA, Tennessee
Member Since Contact Type Status
Aug 1, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Chili is a Bit Spicy
In Help, wildchicken13 writes:
  In Help, Adjour writes:
  In Help, wildchicken13 writes:
  In Help, Adjour writes:
  Printed a label, no issue. Next order only comes up as UPS.

I can manual select the USPS flat rate packaging, but otherwise I cannot find
any way to get to USPS shipping. This should be a USPS first class package

Its just a normal sized package like all my others, could it be the address or
is this a glitch?


Thanks all

Crystal

Not sure what you see, but when I try to print a label for a (somewhat) recent
order, I can see a mix of UPS/USPS options. Maybe double-check your presets (package
weight, dimensions, etc.) and make sure that the values are correct. Or just
ship UPS, I guess?

Hi yes, I usually get a mix and for whatever reason all the USPS options are
missing!

Strange. Have you tried printing a label manually? Maybe try again later. The
only other thing I can think of is maybe USPS doesn't deliver to that particular
address, but UPS does. Is that even possible?

That was my first thought was it wasn't a serviced area, but then I saw I've
shipped to them before. I try not to use UPS because the drop off is a different
side of town, I would have remembered doing it.

I haven't tried manual label yet, I've been a bit swamped at the just
ordered today, I plan to give that a shot tomorrow, I'll let you know.

Thanks for the imput

Crystal
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Jun 22, 2022 11:17
 Subject: Re: Only UPS coming up in shipstation??
 Viewed: 36 times
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cosmicray (3492)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Cosmic Toys
In Help, Adjour writes:
  Printed a label, no issue. Next order only comes up as UPS.

I can manual select the USPS flat rate packaging, but otherwise I cannot find
any way to get to USPS shipping. This should be a USPS first class package

Its just a normal sized package like all my others, could it be the address or
is this a glitch?


Thanks all

Crystal

One possible explanation …

There are (still) a few small towns, where the only USPS service is post office
boxes. That is, the post office (and the community it serves) is sufficiently
small, that USPS does not offer street address delivery. In those communities,
every resident is given a free post office box. Ask your customer if they receive
their mail at a PO Box.

Note that in those communities, UPS may offer street delivery.

Nita Rae
 Author: 3001Bricks View Messages Posted By 3001Bricks
 Posted: Jun 22, 2022 22:04
 Subject: Re: Only UPS coming up in shipstation??
 Viewed: 32 times
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3001Bricks (2430)

Location:  USA, Arkansas
Member Since Contact Type Status
Dec 30, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 3001Bricks
In Help, Adjour writes:
  Printed a label, no issue. Next order only comes up as UPS.

I can manual select the USPS flat rate packaging, but otherwise I cannot find
any way to get to USPS shipping. This should be a USPS first class package

Its just a normal sized package like all my others, could it be the address or
is this a glitch?


Thanks all

Crystal

My experience with their customer service is very good. I'd just give them
a call and go through the steps together to figure out if its a bug or glitch
somewhere.
 Author: Adjour View Messages Posted By Adjour
 Posted: Jun 23, 2022 21:27
 Subject: Re: Only UPS coming up in shipstation??
 Viewed: 23 times
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Adjour (2457)

Location:  USA, Tennessee
Member Since Contact Type Status
Aug 1, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Chili is a Bit Spicy
In Help, Adjour writes:
  Printed a label, no issue. Next order only comes up as UPS.

I can manual select the USPS flat rate packaging, but otherwise I cannot find
any way to get to USPS shipping. This should be a USPS first class package

Its just a normal sized package like all my others, could it be the address or
is this a glitch?


Thanks all

Crystal

Hi all thanks for the help


I went back a few hours after I posted and it just magically fixed itself *shrug*
must have been a glitch


Crystal