| Discussion Forum: Thread 322528 |
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| | | Author: | Poncke  | | Posted: | Jun 15, 2022 03:36 | | Subject: | PLEASE REOPEN MY STORE | | Viewed: | 218 times | | Topic: | Help | |
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| Hello admin,
I have a customer who wants to purchase a 600 euro set, but my store is closed
because I had to order something myself and have it shipped to my parents address
instead of my home address.
Can you please open my store, because I would hate to lose a 600 euro sale !!!
thanks
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| | | | | Author: | Dino | | Posted: | Jun 15, 2022 04:55 | | Subject: | Re: PLEASE REOPEN MY STORE | | Viewed: | 56 times | | Topic: | Help | |
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| In Help, Poncke writes:
| | Hello admin,
I have a customer who wants to purchase a 600 euro set, but my store is closed
because I had to order something myself and have it shipped to my parents address
instead of my home address.
Can you please open my store, because I would hate to lose a 600 euro sale !!!
thanks
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The store was closed by yourself.
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| | | | | | | Author: | Poncke | | Posted: | Jun 15, 2022 05:46 | | Subject: | Re: PLEASE REOPEN MY STORE | | Viewed: | 73 times | | Topic: | Help | |
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| In Help, Dino1 writes:
| | In Help, Poncke writes:
| | Hello admin,
I have a customer who wants to purchase a 600 euro set, but my store is closed
because I had to order something myself and have it shipped to my parents address
instead of my home address.
Can you please open my store, because I would hate to lose a 600 euro sale !!!
thanks
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The store was closed by yourself.
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How so? I changed my address to place an order and my store got auto closed and
I have to go through the verification process again which takes a couple of week
and could end up with me losing a sale.
So if that is what you mean then yes. Not sure how this helps me.
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| | | | | | | Author: | Poncke | | Posted: | Jun 15, 2022 05:48 | | Subject: | Re: PLEASE REOPEN MY STORE | | Viewed: | 72 times | | Topic: | Help | |
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| In Help, miskox writes:
I cannot because the open button is greyed out, I have to complete the verification
process first, which takes a few weeks.
How can people not understand this when this is a commonly know problem for sellers
on Bricklink.
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| | | | | | | | | Author: | ErwinNL | | Posted: | Jun 15, 2022 06:27 | | Subject: | Re: PLEASE REOPEN MY STORE | | Viewed: | 74 times | | Topic: | Help | |
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| In Help, Poncke writes:
| | In Help, miskox writes:
I cannot because the open button is greyed out, I have to complete the verification
process first, which takes a few weeks.
How can people not understand this when this is a commonly know problem for sellers
on Bricklink.
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Maybe because you are not super clear in your first post that you changed your
shop address and because of this you need to go through verification again and
not everyone knows this is what happens when you do that.
Nothing we can do, you need to wait for an admin to process your verification
again, make sure you have a ticked and submitted all the docs needed for this
process.
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| | | | | | | | | | | Author: | miskox | | Posted: | Jun 15, 2022 07:24 | | Subject: | Re: PLEASE REOPEN MY STORE | | Viewed: | 65 times | | Topic: | Help | |
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| | | Maybe because you are not super clear in your first post that you changed your
shop address and because of this you need to go through verification again and
not everyone knows this is what happens when you do that.
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+1
Saso
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| | | | | Author: | peregrinator | | Posted: | Jun 15, 2022 10:10 | | Subject: | Re: PLEASE REOPEN MY STORE | | Viewed: | 55 times | | Topic: | Help | |
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| In Help, Poncke writes:
| | my store is closed
because I had to order something myself and have it shipped to my parents address
instead of my home address.
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Didn't you just post about a similar issue a few months ago?
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| | | | | Author: | 1001bricks | | Posted: | Jun 15, 2022 11:21 | | Subject: | Re: PLEASE REOPEN MY STORE | | Viewed: | 44 times | | Topic: | Help | |
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| In Help, Poncke writes:
| | Hello admin,
I have a customer who wants to purchase a 600 euro set, but my store is closed
because I had to order something myself and have it shipped to my parents address
instead of my home address.
Can you please open my store, because I would hate to lose a 600 euro sale !!!
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Why don't you use your parents name and adress with another account?
I guess it should be tolerated, especially if you're not doing foolish things.
That'd be FAR easier than to swap addresses...
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| | | | | Author: | wildchicken13 | | Posted: | Jun 15, 2022 11:55 | | Subject: | Re: PLEASE REOPEN MY STORE | | Viewed: | 62 times | | Topic: | Help | |
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| In Help, Poncke writes:
| | Hello admin,
I have a customer who wants to purchase a 600 euro set, but my store is closed
because I had to order something myself and have it shipped to my parents address
instead of my home address.
Can you please open my store, because I would hate to lose a 600 euro sale !!!
thanks
|
Sorry to hear that. Hopefully your store gets reopened soon, because €600 is
a lot of money!
There are multiple places on BrickLink to input your address. When you first
register for BrickLink, you are asked for your name and address, which are recorded
on your account info page: https://www.bricklink.com/pref_general.asp
By default, this is the address that BrickLink uses when you order something
from another store. If you want something shipped to a different address, you
have the option to replace the default shipping address with a different one
at checkout (see image below). This also replaces the PayPal address if you pay
onsite.
Your store has a separate address associated with it, which is displayed in your
store settings at the bottom of the management page: https://www.bricklink.com/v2/mystore/management.page
This is the physical address associated with your store, which should not change
unless you physically move your store since changing it may require you to go
through the new seller verification process again.
I hope that helps clear things up a bit.
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| | | | | | | Author: | TheBrickGuys | | Posted: | Jun 16, 2022 16:52 | | Subject: | Re: PLEASE REOPEN MY STORE | | Viewed: | 74 times | | Topic: | Help | |
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| In Help, wildchicken13 writes:
| | In Help, Poncke writes:
| | Hello admin,
I have a customer who wants to purchase a 600 euro set, but my store is closed
because I had to order something myself and have it shipped to my parents address
instead of my home address.
Can you please open my store, because I would hate to lose a 600 euro sale !!!
thanks
|
Sorry to hear that. Hopefully your store gets reopened soon, because €600 is
a lot of money!
There are multiple places on BrickLink to input your address. When you first
register for BrickLink, you are asked for your name and address, which are recorded
on your account info page: https://www.bricklink.com/pref_general.asp
By default, this is the address that BrickLink uses when you order something
from another store. If you want something shipped to a different address, you
have the option to replace the default shipping address with a different one
at checkout (see image below). This also replaces the PayPal address if you pay
onsite.
Your store has a separate address associated with it, which is displayed in your
store settings at the bottom of the management page: https://www.bricklink.com/v2/mystore/management.page
This is the physical address associated with your store, which should not change
unless you physically move your store since changing it may require you to go
through the new seller verification process again.
I hope that helps clear things up a bit.
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I have done this a few times when I am missing a part or a minifig that a customer
has ordered from us. I just change the ship to address during checkout process
and everything works out fine - no store closure and even the PayPal address
that is seen by the store where I place the order at shows up as the changed
address so the store only sees the address that the order will be shipped to
an not our business address (which could be confusing).
Do it this way and you don't have to worry about your store being closed
again.
Jim.
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Ireland, Meath
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