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| | | Author: | Navis62  | | Posted: | May 10, 2022 04:24 | | Subject: | (Cancelled) | | Viewed: | 430 times | | Topic: | Problem Order | |
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| | (Cancelled) |
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| | | | | Author: | Dino | | Posted: | May 10, 2022 05:25 | | Subject: | Re: Huge Problem with Loonbricks | | Viewed: | 161 times | | Topic: | Problem Order | |
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| In Problem Order, Navis62 writes:
| | Hello
I made an order at LoonBricks' shop on the 1st of April.
It was a big order, more than 550 €. In the mail he offered me the possibility
to pay by bank transfer, which I accepted (how foolish of me) because I thought
it was a big shop (more than 5000 feedback).
After a while, I had no news about it, so I sent him mails to get some news,
but he did not answer. On the 2nd of May he finally answer 1 mail to tell me
the package returned the day before and he would send it again the day after.
So I asked the tracking number... 4 times, even using High priority mail, but
he never answered.
I opened a NSS on the 26th of April, that as reached its end today. I do not
know if I should complete the NSS and cancel the order because it would mean
losing 550 €.
I see that his shop is still open and selling, can I contact an admin so he can
put some pressure on LoonBricks to force him to answer the mail ? I really feel
scammed right now, he is the worst seller ever !
If I complete the NSS, can I press charge against him or something ?
Please Help !
|
If he has three NSS, he is not allowed to sell anything on BL.
To get the money back, file a complaint with the police.
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| | | | | Author: | yorbrick | | Posted: | May 10, 2022 06:27 | | Subject: | Re: Huge Problem with Loonbricks | | Viewed: | 131 times | | Topic: | Problem Order | |
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| | | If I complete the NSS, can I press charge against him or something ?
|
Bricklink won't do anything here concerning charges, as it is your word against
his. As you opted to pay through bank transfer rather than using paypal or similar
where there is some protection, you will have to go to your bank and probably
involve police too if you want to take it further. Of course, a police case is
completely independent of the outcome of a NSS on bricklink.
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| | | | | Author: | Ossdorp | | Posted: | May 10, 2022 08:05 | | Subject: | Re: Huge Problem with Loonbricks | | Viewed: | 110 times | | Topic: | Problem Order | |
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| Hi,
Sorry to hear for the bad experience with Bricklink.
I see his store is closed now. Maybe he is on holliday or something?
Have you send him email with the Bricklink messenger or trough his email?
Sometimes messages from strangers arrive in the spam-folder.
Hopefully for you it will gonna be fixed. It is a big amount of money.
Kind regards,
Tim
In Problem Order, Navis62 writes:
| | Hello
I made an order at LoonBricks' shop on the 1st of April.
It was a big order, more than 550 €. In the mail he offered me the possibility
to pay by bank transfer, which I accepted (how foolish of me) because I thought
it was a big shop (more than 5000 feedback).
After a while, I had no news about it, so I sent him mails to get some news,
but he did not answer. On the 2nd of May he finally answer 1 mail to tell me
the package returned the day before and he would send it again the day after.
So I asked the tracking number... 4 times, even using High priority mail, but
he never answered.
I opened a NSS on the 26th of April, that as reached its end today. I do not
know if I should complete the NSS and cancel the order because it would mean
losing 550 €.
I see that his shop is still open and selling, can I contact an admin so he can
put some pressure on LoonBricks to force him to answer the mail ? I really feel
scammed right now, he is the worst seller ever !
If I complete the NSS, can I press charge against him or something ?
Please Help !
|
|
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| | | | | | | Author: | legoman77 | | Posted: | May 19, 2022 17:02 | | Subject: | Re: Huge Problem with Loonbricks | | Viewed: | 110 times | | Topic: | Problem Order | |
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| In Problem Order, Ossdorp writes:
| | Hi,
Sorry to hear for the bad experience with Bricklink.
I see his store is closed now. Maybe he is on holiday.
|
Went to Bermuda with the money he stole.
John P
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| | | | | Author: | jennnifer | | Posted: | May 10, 2022 08:28 | | Subject: | Re: Huge Problem with Loonbricks | | Viewed: | 135 times | | Topic: | Problem Order | |
|
| In Problem Order, Navis62 writes:
| | Hello
I made an order at LoonBricks' shop on the 1st of April.
It was a big order, more than 550 €. In the mail he offered me the possibility
to pay by bank transfer, which I accepted (how foolish of me) because I thought
it was a big shop (more than 5000 feedback).
After a while, I had no news about it, so I sent him mails to get some news,
but he did not answer. On the 2nd of May he finally answer 1 mail to tell me
the package returned the day before and he would send it again the day after.
So I asked the tracking number... 4 times, even using High priority mail, but
he never answered.
I opened a NSS on the 26th of April, that as reached its end today. I do not
know if I should complete the NSS and cancel the order because it would mean
losing 550 €.
I see that his shop is still open and selling, can I contact an admin so he can
put some pressure on LoonBricks to force him to answer the mail ? I really feel
scammed right now, he is the worst seller ever !
If I complete the NSS, can I press charge against him or something ?
Please Help !
|
By their feedback score, it looks like this seller has had many problems with
shipping and response time. I do hope they return to running their shop and refund
your money promptly. Definitely complete the NSS as they will have to refund
to remove it.
In the future, a large feedback number is not the same as good feedback. They
have tons of Neutral and Negative feedback and their responses to customer complaints
are defensive and occasionally rude. You need to actually check this part of
the feedback to know what kind of seller you are dealing with.
Good luck,
Jen
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| | | | | | | Author: | yorbrick | | Posted: | May 10, 2022 11:13 | | Subject: | Re: Huge Problem with Loonbricks | | Viewed: | 108 times | | Topic: | Problem Order | |
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| In Problem Order, jennnifer writes:
| | In Problem Order, Navis62 writes:
| | Hello
I made an order at LoonBricks' shop on the 1st of April.
It was a big order, more than 550 €. In the mail he offered me the possibility
to pay by bank transfer, which I accepted (how foolish of me) because I thought
it was a big shop (more than 5000 feedback).
After a while, I had no news about it, so I sent him mails to get some news,
but he did not answer. On the 2nd of May he finally answer 1 mail to tell me
the package returned the day before and he would send it again the day after.
So I asked the tracking number... 4 times, even using High priority mail, but
he never answered.
I opened a NSS on the 26th of April, that as reached its end today. I do not
know if I should complete the NSS and cancel the order because it would mean
losing 550 €.
I see that his shop is still open and selling, can I contact an admin so he can
put some pressure on LoonBricks to force him to answer the mail ? I really feel
scammed right now, he is the worst seller ever !
If I complete the NSS, can I press charge against him or something ?
Please Help !
|
By their feedback score, it looks like this seller has had many problems with
shipping and response time. I do hope they return to running their shop and refund
your money promptly. Definitely complete the NSS as they will have to refund
to remove it.
In the future, a large feedback number is not the same as good feedback. They
have tons of Neutral and Negative feedback and their responses to customer complaints
are defensive and occasionally rude. You need to actually check this part of
the feedback to know what kind of seller you are dealing with.
Good luck,
Jen
|
And even if you do go with a seller with such bad feedback, don't pay with
bank transfer. If something goes wrong, they don't appear to be the type
of seller to put things right when they have to. When there is no compulsion
from PayPal or similar, you have no chance.
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| | | | | | | | | Author: | 1001bricks | | Posted: | May 10, 2022 11:34 | | Subject: | Re: Huge Problem with Loonbricks | | Viewed: | 116 times | | Topic: | Problem Order | |
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| | | And even if you do go with a seller with such bad feedback, don't pay with
bank transfer. If something goes wrong, they don't appear to be the type
of seller to put things right when they have to. When there is no compulsion
from PayPal or similar, you have no chance.
|
Agreed - but there's a small chance, at least here in France.
If you declare having been scammed (to Police) with sufficient proofs, you may
ask your banker to cancel the IBAN with the Police declaration.
I've never done it, so I can't say - but OP should definitely try this.
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| | | | | | | | | | | Author: | Navis62 | | Posted: | May 10, 2022 19:23 | | Subject: | Re: Huge Problem with Loonbricks | | Viewed: | 105 times | | Topic: | Problem Order | |
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| In Problem Order, 1001bricks writes:
| | | | And even if you do go with a seller with such bad feedback, don't pay with
bank transfer. If something goes wrong, they don't appear to be the type
of seller to put things right when they have to. When there is no compulsion
from PayPal or similar, you have no chance.
|
Agreed - but there's a small chance, at least here in France.
If you declare having been scammed (to Police) with sufficient proofs, you may
ask your banker to cancel the IBAN with the Police declaration.
I've never done it, so I can't say - but OP should definitely try this.
|
I completed the NSS
Next step is going to the police.
I hope I am the third NSS to close his shop.
Does he have an option to cancel it or is it definitive ?
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| | | | | | | | | | | | | Author: | 1001bricks | | Posted: | May 10, 2022 19:48 | | Subject: | Re: Huge Problem with Loonbricks | | Viewed: | 102 times | | Topic: | Problem Order | |
|
| In Problem Order, Navis62 writes:
| | In Problem Order, 1001bricks writes:
| | | | And even if you do go with a seller with such bad feedback, don't pay with
bank transfer. If something goes wrong, they don't appear to be the type
of seller to put things right when they have to. When there is no compulsion
from PayPal or similar, you have no chance.
|
Agreed - but there's a small chance, at least here in France.
If you declare having been scammed (to Police) with sufficient proofs, you may
ask your banker to cancel the IBAN with the Police declaration.
I've never done it, so I can't say - but OP should definitely try this.
|
I completed the NSS
Next step is going to the police.
I hope I am the third NSS to close his shop.
Does he have an option to cancel it or is it definitive ?
|
NSS can be only removed by Administration for valid reasons, like a proof you've
received (signature or code) for example, or the NSS is completely unjustified,
etc.
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| | | | | | | | | | | | | | | Author: | Jillson | | Posted: | May 10, 2022 20:05 | | Subject: | Re: Huge Problem with Loonbricks | | Viewed: | 119 times | | Topic: | Problem Order | |
|
| In Problem Order, 1001bricks writes:
| | In Problem Order, Navis62 writes:
| | In Problem Order, 1001bricks writes:
| | | | And even if you do go with a seller with such bad feedback, don't pay with
bank transfer. If something goes wrong, they don't appear to be the type
of seller to put things right when they have to. When there is no compulsion
from PayPal or similar, you have no chance.
|
Agreed - but there's a small chance, at least here in France.
If you declare having been scammed (to Police) with sufficient proofs, you may
ask your banker to cancel the IBAN with the Police declaration.
I've never done it, so I can't say - but OP should definitely try this.
|
I completed the NSS
Next step is going to the police.
I hope I am the third NSS to close his shop.
Does he have an option to cancel it or is it definitive ?
|
NSS can be only removed by Administration for valid reasons, like a proof you've
received (signature or code) for example, or the NSS is completely unjustified,
etc.
|
Did you receive the payment if not I’ll talk to someone about this I’m so sorry
about this
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| | | | | | | | | | | | | Author: | yorbrick | | Posted: | May 11, 2022 02:51 | | Subject: | Re: Huge Problem with Loonbricks | | Viewed: | 107 times | | Topic: | Problem Order | |
|
| In Problem Order, Navis62 writes:
| | In Problem Order, 1001bricks writes:
| | | | And even if you do go with a seller with such bad feedback, don't pay with
bank transfer. If something goes wrong, they don't appear to be the type
of seller to put things right when they have to. When there is no compulsion
from PayPal or similar, you have no chance.
|
Agreed - but there's a small chance, at least here in France.
If you declare having been scammed (to Police) with sufficient proofs, you may
ask your banker to cancel the IBAN with the Police declaration.
I've never done it, so I can't say - but OP should definitely try this.
|
I completed the NSS
Next step is going to the police.
I hope I am the third NSS to close his shop.
Does he have an option to cancel it or is it definitive ?
|
He has to supply some evidence of postage or refund.
|
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| | | | | | | | | | | | | | | Author: | Navis62 | | Posted: | May 15, 2022 07:53 | | Subject: | Re: Huge Problem with Loonbricks | | Viewed: | 114 times | | Topic: | Problem Order | |
|
| In Problem Order, yorbrick writes:
| | In Problem Order, Navis62 writes:
| | In Problem Order, 1001bricks writes:
| | | | And even if you do go with a seller with such bad feedback, don't pay with
bank transfer. If something goes wrong, they don't appear to be the type
of seller to put things right when they have to. When there is no compulsion
from PayPal or similar, you have no chance.
|
Agreed - but there's a small chance, at least here in France.
If you declare having been scammed (to Police) with sufficient proofs, you may
ask your banker to cancel the IBAN with the Police declaration.
I've never done it, so I can't say - but OP should definitely try this.
|
I completed the NSS
Next step is going to the police.
I hope I am the third NSS to close his shop.
Does he have an option to cancel it or is it definitive ?
|
He has to supply some evidence of postage or refund.
|
I went to the police station to press charges, they said the amount of 550€ is
not enough to take action and it will be just classified without anything done.
It is just awful, LoonBricks will just get away with nothing... All I want is
an admin asking him to answer his mails.
|
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| | | | | | | | | | | | | | | | | Author: | peregrinator | | Posted: | May 15, 2022 08:22 | | Subject: | Re: Huge Problem with Loonbricks | | Viewed: | 79 times | | Topic: | Problem Order | |
|
| In Problem Order, Navis62 writes:
| | I went to the police station to press charges, they said the amount of 550€ is
not enough to take action and it will be just classified without anything done.
It is just awful, LoonBricks will just get away with nothing... All I want is
an admin asking him to answer his mails.
|
In the USA one might bring a small suit (in my State, $3,000 or less) to small
claims court - does the EU have something similar? Might be worth looking into.
|
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| | | | | | | | | | | | | | | | | | | Author: | SylvainLS | | Posted: | May 15, 2022 08:58 | | Subject: | Re: Huge Problem with Loonbricks | | Viewed: | 84 times | | Topic: | Problem Order | |
|
| In Problem Order, peregrinator writes:
| | In Problem Order, Navis62 writes:
| | I went to the police station to press charges, they said the amount of 550€ is
not enough to take action and it will be just classified without anything done.
It is just awful, LoonBricks will just get away with nothing... All I want is
an admin asking him to answer his mails.
|
In the USA one might bring a small suit (in my State, $3,000 or less) to small
claims court - does the EU have something similar? Might be worth looking into.
|
EU is not a federal state like the USA and each EU country has its own judicial
system. So it becomes complicated (at least for laymen (= me)) when it’s not
domestic / not in your own country.
That being said, as EU is above all a common market, there are entities & tools
to help consumers, for instance the ECC-Net: https://www.europe-consommateurs.eu/
(French)
|
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| | | | | | | | | | | | | | | | | | | | | Author: | peregrinator | | Posted: | May 15, 2022 10:36 | | Subject: | Re: Huge Problem with Loonbricks | | Viewed: | 73 times | | Topic: | Problem Order | |
|
| In Problem Order, SylvainLS writes:
| | In Problem Order, peregrinator writes:
| | In the USA one might bring a small suit (in my State, $3,000 or less) to small
claims court - does the EU have something similar? Might be worth looking into.
|
EU is not a federal state like the USA and each EU country has its own judicial
system. So it becomes complicated (at least for laymen (= me)) when it’s not
domestic / not in your own country.
That being said, as EU is above all a common market, there are entities & tools
to help consumers, for instance the ECC-Net: https://www.europe-consommateurs.eu/
(French)
|
Googling also turns up this: https://en.wikipedia.org/wiki/European_small_claims_procedure
The only member state not included is Denmark, so in theory at least the OP should
be able to avail himself of this.
|
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| | | | | | | | | | | | | | | | | | | | | | | Author: | Navis62 | | Posted: | May 15, 2022 12:35 | | Subject: | Re: Huge Problem with Loonbricks | | Viewed: | 93 times | | Topic: | Problem Order | |
|
| In Problem Order, peregrinator writes:
| | In Problem Order, SylvainLS writes:
| | In Problem Order, peregrinator writes:
| | In the USA one might bring a small suit (in my State, $3,000 or less) to small
claims court - does the EU have something similar? Might be worth looking into.
|
EU is not a federal state like the USA and each EU country has its own judicial
system. So it becomes complicated (at least for laymen (= me)) when it’s not
domestic / not in your own country.
That being said, as EU is above all a common market, there are entities & tools
to help consumers, for instance the ECC-Net: https://www.europe-consommateurs.eu/
(French)
|
Googling also turns up this: https://en.wikipedia.org/wiki/European_small_claims_procedure
The only member state not included is Denmark, so in theory at least the OP should
be able to avail himself of this.
|
I will look into it, thank you
|
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| | | | | | | | | | | | | | | | | | | | | | | | | Author: | Navis62 | | Posted: | May 21, 2022 07:20 | | Subject: | Re: Huge Problem with Loonbricks | | Viewed: | 90 times | | Topic: | Problem Order | |
|
| In Problem Order, Navis62 writes:
| | In Problem Order, peregrinator writes:
| | In Problem Order, SylvainLS writes:
| | In Problem Order, peregrinator writes:
| | In the USA one might bring a small suit (in my State, $3,000 or less) to small
claims court - does the EU have something similar? Might be worth looking into.
|
EU is not a federal state like the USA and each EU country has its own judicial
system. So it becomes complicated (at least for laymen (= me)) when it’s not
domestic / not in your own country.
That being said, as EU is above all a common market, there are entities & tools
to help consumers, for instance the ECC-Net: https://www.europe-consommateurs.eu/
(French)
|
Googling also turns up this: https://en.wikipedia.org/wiki/European_small_claims_procedure
The only member state not included is Denmark, so in theory at least the OP should
be able to avail himself of this.
|
I will look into it, thank you
|
Praise the sun !!! \[T]/
It has finally arrived !!!!
|
|
|
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| | | | | | | | | | | | | | | | | | | | | | | | | | | Author: | alexwilcox | | Posted: | May 21, 2022 07:56 | | Subject: | Re: Huge Problem with Loonbricks | | Viewed: | 103 times | | Topic: | Problem Order | |
|
| | |
Praise the sun !!! \[T]/
It has finally arrived !!!!
|
Good news! not sure what stage the NSS is at but make sure you cancel it if still
possible.
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| | | | | | | | | | | | | | | | | | | | | | | | | | | Author: | 1001bricks | | Posted: | May 21, 2022 12:14 | | Subject: | Re: Huge Problem with Loonbricks | | Viewed: | 114 times | | Topic: | Problem Order | |
|
| In Problem Order, Navis62 writes:
| | In Problem Order, Navis62 writes:
| | In Problem Order, peregrinator writes:
| | In Problem Order, SylvainLS writes:
| | In Problem Order, peregrinator writes:
| | In the USA one might bring a small suit (in my State, $3,000 or less) to small
claims court - does the EU have something similar? Might be worth looking into.
|
EU is not a federal state like the USA and each EU country has its own judicial
system. So it becomes complicated (at least for laymen (= me)) when it’s not
domestic / not in your own country.
That being said, as EU is above all a common market, there are entities & tools
to help consumers, for instance the ECC-Net: https://www.europe-consommateurs.eu/
(French)
|
Googling also turns up this: https://en.wikipedia.org/wiki/European_small_claims_procedure
The only member state not included is Denmark, so in theory at least the OP should
be able to avail himself of this.
|
I will look into it, thank you
|
Praise the sun !!! \[T]/
It has finally arrived !!!!
|
Yey!
Have a great weekend!
Sylvain
|
|
|
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| | | | | Author: | axaday | | Posted: | May 10, 2022 08:41 | | Subject: | Re: Huge Problem with Loonbricks | | Viewed: | 158 times | | Topic: | Problem Order | |
|
| In Problem Order, Navis62 writes:
| | Hello
I made an order at LoonBricks' shop on the 1st of April.
It was a big order, more than 550 €. In the mail he offered me the possibility
to pay by bank transfer, which I accepted (how foolish of me) because I thought
it was a big shop (more than 5000 feedback).
After a while, I had no news about it, so I sent him mails to get some news,
but he did not answer. On the 2nd of May he finally answer 1 mail to tell me
the package returned the day before and he would send it again the day after.
So I asked the tracking number... 4 times, even using High priority mail, but
he never answered.
I opened a NSS on the 26th of April, that as reached its end today. I do not
know if I should complete the NSS and cancel the order because it would mean
losing 550 €.
I see that his shop is still open and selling, can I contact an admin so he can
put some pressure on LoonBricks to force him to answer the mail ? I really feel
scammed right now, he is the worst seller ever !
If I complete the NSS, can I press charge against him or something ?
Please Help !
|
For what it's worth, my order is marked shipped and he did not provide a
tracking number, but I got an email from the Nederland Post saying a package
is coming to me from him, so I believe it was really sent. When it hits customs
in the US, USPS will give me the customs number and then I'll be able to
track from there.
|
|
|
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| | | | | | | Author: | axaday | | Posted: | May 18, 2022 07:51 | | Subject: | Re: Huge Problem with Loonbricks | | Viewed: | 106 times | | Topic: | Problem Order | |
|
| My package arrived several days ago and I could not tell from the labels what
carrier brought it. It was not USPS. It never went through their system. UPS
also notifies me when a package is coming. It could have been Fedex or some
carrier I don't watch. I don't understand it. But it arrived.
My impression is that he is not a scammer. Just not a prompt shipper and not
great with customer service.
In Problem Order, axaday writes:
| | In Problem Order, Navis62 writes:
| | Hello
I made an order at LoonBricks' shop on the 1st of April.
It was a big order, more than 550 €. In the mail he offered me the possibility
to pay by bank transfer, which I accepted (how foolish of me) because I thought
it was a big shop (more than 5000 feedback).
After a while, I had no news about it, so I sent him mails to get some news,
but he did not answer. On the 2nd of May he finally answer 1 mail to tell me
the package returned the day before and he would send it again the day after.
So I asked the tracking number... 4 times, even using High priority mail, but
he never answered.
I opened a NSS on the 26th of April, that as reached its end today. I do not
know if I should complete the NSS and cancel the order because it would mean
losing 550 €.
I see that his shop is still open and selling, can I contact an admin so he can
put some pressure on LoonBricks to force him to answer the mail ? I really feel
scammed right now, he is the worst seller ever !
If I complete the NSS, can I press charge against him or something ?
Please Help !
|
For what it's worth, my order is marked shipped and he did not provide a
tracking number, but I got an email from the Nederland Post saying a package
is coming to me from him, so I believe it was really sent. When it hits customs
in the US, USPS will give me the customs number and then I'll be able to
track from there.
|
|
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| | | | | Author: | rab1234 | | Posted: | May 10, 2022 14:56 | | Subject: | Re: Huge Problem with Loonbricks | | Viewed: | 160 times | | Topic: | Problem Order | |
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| He posts frequently on the facebook group "BrickLink Worldwide Buyers and Sellers".
5 days ago he was complaining about the condition of something that he ordered.
You could try there possibly if he's not responding to you.
In Problem Order, Navis62 writes:
| | Hello
I made an order at LoonBricks' shop on the 1st of April.
It was a big order, more than 550 €. In the mail he offered me the possibility
to pay by bank transfer, which I accepted (how foolish of me) because I thought
it was a big shop (more than 5000 feedback).
After a while, I had no news about it, so I sent him mails to get some news,
but he did not answer. On the 2nd of May he finally answer 1 mail to tell me
the package returned the day before and he would send it again the day after.
So I asked the tracking number... 4 times, even using High priority mail, but
he never answered.
I opened a NSS on the 26th of April, that as reached its end today. I do not
know if I should complete the NSS and cancel the order because it would mean
losing 550 €.
I see that his shop is still open and selling, can I contact an admin so he can
put some pressure on LoonBricks to force him to answer the mail ? I really feel
scammed right now, he is the worst seller ever !
If I complete the NSS, can I press charge against him or something ?
Please Help !
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| | | | | Author: | Krekeltje62 | | Posted: | May 18, 2022 06:45 | | Subject: | (Cancelled) | | Viewed: | 123 times | | Topic: | Problem Order | |
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| | (Cancelled) |
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| | | | | | | Author: | 1001bricks | | Posted: | May 18, 2022 13:38 | | Subject: | Re: Huge Problem with Loonbricks | | Viewed: | 124 times | | Topic: | Problem Order | |
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| In Problem Order, Krekeltje62 writes:
| | If you need assistance send me a message via bricklink.
He is Well known in the Netherlands (and Belgium) for his lack of repsonsibilty,
it's never his fault.
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He's a friend of Liesbeth?
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France, Île-de-France
Luxembourg
United Kingdom, England
Netherlands, Noord-Brabant
USA, Texas
Belgium