Discussion Forum: Thread 319827

 Author: Llewyn View Messages Posted By Llewyn
 Posted: Apr 14, 2022 12:04
 Subject: Order received actions/notifications
 Viewed: 63 times
 Topic: Help
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Llewyn (205)

Location:  United Kingdom, England
Member Since Contact Type Status
Jan 14, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sherburn Sets
I assume I have something configured wrong in my settings, but I don't get
any indication within Bricklink itself of a new received order - I do receive
the order email, although usually the first I know about an order is PayPal telling
me someone's sent me money.

The attached screenshot was taken 5 minutes after one came in today, and before
I'd done anything other than read the email notification. As you can see,
I have no unread BL messages, and apparently no actions required for received
orders! I don't have to invoice as it was instant checkout (though it would
appear the same if I did need to generate an invoice) but I do have the minor
actions of packing and shipping the order still to do.

The help page linked from "Learn More" suggests order received actions include
invoicing, shipping and leaving feedback. Is there a setting I need to turn on
for these to appear, or are they just broken?
 
 Author: Stellar View Messages Posted By Stellar
 Posted: Apr 14, 2022 17:38
 Subject: Re: Order received actions/notifications
 Viewed: 32 times
 Topic: Help
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Stellar (3551)

Location:  Spain, Comunidad Valenciana
Member Since Contact Type Status
Sep 24, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Stellar Bricks
BrickLink Discussions Moderator (?)
In Help, Llewyn writes:
  I assume I have something configured wrong in my settings, but I don't get
any indication within Bricklink itself of a new received order - I do receive
the order email, although usually the first I know about an order is PayPal telling
me someone's sent me money.

The attached screenshot was taken 5 minutes after one came in today, and before
I'd done anything other than read the email notification. As you can see,
I have no unread BL messages, and apparently no actions required for received
orders! I don't have to invoice as it was instant checkout (though it would
appear the same if I did need to generate an invoice) but I do have the minor
actions of packing and shipping the order still to do.

The help page linked from "Learn More" suggests order received actions include
invoicing, shipping and leaving feedback. Is there a setting I need to turn on
for these to appear, or are they just broken?

Click the button on top that says Customize View and select all the check boxes
in the selling tab.
 Author: Llewyn View Messages Posted By Llewyn
 Posted: Apr 15, 2022 05:18
 Subject: Re: Order received actions/notifications
 Viewed: 25 times
 Topic: Help
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Llewyn (205)

Location:  United Kingdom, England
Member Since Contact Type Status
Jan 14, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sherburn Sets
In Help, Stellar writes:
  Click the button on top that says Customize View and select all the check boxes
in the selling tab.

Hmm, thank you but unfortunately it's not that. I hadn't noticed that
settings page (at least not for this issue) but I've checked it now and all
boxes are already selected, for both selling and buying.
 Author: jbroman View Messages Posted By jbroman
 Posted: Apr 15, 2022 17:23
 Subject: Re: Order received actions/notifications
 Viewed: 37 times
 Topic: Help
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

jbroman (987)

Location:  Canada, British Columbia
Member Since Contact Type Status
Oct 16, 2018 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Big Boy's Bricks
Instead of going to the "My BL" tab, go to "My Store".

I have the same display as you when I go to "My BL".

You'll notice that on the Site Map https://www.bricklink.com/siteMap.asp
there isn't any seller info listed under "My BrickLink".