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| | | Author: | Leidel75  | | Posted: | Mar 14, 2022 16:18 | | Subject: | Paying VAT Twice | | Viewed: | 125 times | | Topic: | Shipping | |
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| Apparently the BL system of collecting VAT seems to have some "issues "
For the second time i am paying VAT twice. The last time I contacted the BL helpdesk
about this issue, but they just refer back to the seller, gave a set of specific
instructions to follow for use in future, but even if all the paperwork is correctly
included, i still get charged with VAT when it comes through. This is at least
the case with anything that PostNL gets their hands on. so it might be just for
The Netherlands and only with PostNL.
It would be nice if BL would have a return policy for VAT collection refunds
in case it's paid twice (upon providing the VAT bill from local customs of
course) since as the party that collects it, they are ultimately responsible
for paying it, or in the case when it is paid double, for refunding it. When
looking at the PostNL website, they also list this as the first recourse. Of
course i can always ask for VAT refund with the tax services themselves, but
these processes take months to complete, so that is not the best possible option.
Has anybody else in the EU had the same problem since the implementation of the
new system ?
And how does it work for the US, UK and Canada ? so far i have not have had anybody
complaining about being billed twice for orders I sent that way
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| | | | | Author: | yorbrick | | Posted: | Mar 14, 2022 16:28 | | Subject: | Re: Paying VAT Twice | | Viewed: | 40 times | | Topic: | Shipping | |
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| In Shipping, Leidel75 writes:
| | Apparently the BL system of collecting VAT seems to have some "issues "
For the second time i am paying VAT twice. The last time I contacted the BL helpdesk
about this issue, but they just refer back to the seller, gave a set of specific
instructions to follow for use in future, but even if all the paperwork is correctly
included, i still get charged with VAT when it comes through. This is at least
the case with anything that PostNL gets their hands on. so it might be just for
The Netherlands and only with PostNL.
It would be nice if BL would have a return policy for VAT collection refunds
in case it's paid twice (upon providing the VAT bill from local customs of
course) since as the party that collects it, they are ultimately responsible
for paying it, or in the case when it is paid double, for refunding it. When
looking at the PostNL website, they also list this as the first recourse. Of
course i can always ask for VAT refund with the tax services themselves, but
these processes take months to complete, so that is not the best possible option.
Has anybody else in the EU had the same problem since the implementation of the
new system ?
And how does it work for the US, UK and Canada ? so far i have not have had anybody
complaining about being billed twice for orders I sent that way
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Search the forum for VAT and you will see quite a few EU citizens saying they
have been double charged VAT. The best (only?) solution for now is to buy only
from EU countries to avoid the possibility of double charging.
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| | | | | Author: | SylvainLS | | Posted: | Mar 14, 2022 16:29 | | Subject: | Re: Paying VAT Twice | | Viewed: | 41 times | | Topic: | Shipping | |
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| In Shipping, Leidel75 writes:
| | […]
Of
course i can always ask for VAT refund with the tax services themselves, but
these processes take months to complete, so that is not the best possible option.
|
And they would only refund the VAT, not the collection fee PostNL took 
| | Has anybody else in the EU had the same problem since the implementation of the
new system ?
|
Several people.
There’s been a few threads on the forums.
It seems the problem mainly stems from the seller not providing the IOSS electronically
(papers are not read, everything is on computers) or customs not receiving it.
| | And how does it work for the US, UK and Canada ? so far i have not have had anybody
complaining about being billed twice for orders I sent that way
|
Canada: BL doesn’t collect taxes for Canadian buyers. Buyers are necessarily
taxed on arrival.
US: Sales tax is not verified/collected by customs (federal), it’s not an importation
thing, it’s a state (and county and city…) thing. So the buyers aren’t taxed
on arrival.
UK: I think I remember a few messages but not as many as in EU. UK uses a CN-22A
form with a field for the VAT/tax number. Do you use it for your UK buyers?
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| | | | | | | Author: | jennnifer | | Posted: | Mar 14, 2022 16:36 | | Subject: | Re: Paying VAT Twice | | Viewed: | 42 times | | Topic: | Shipping | |
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| In Shipping, SylvainLS writes:
| | In Shipping, Leidel75 writes:
| | […]
Of
course i can always ask for VAT refund with the tax services themselves, but
these processes take months to complete, so that is not the best possible option.
|
And they would only refund the VAT, not the collection fee PostNL took
| | Has anybody else in the EU had the same problem since the implementation of the
new system ?
|
Several people.
There’s been a few threads on the forums.
It seems the problem mainly stems from the seller not providing the IOSS electronically
(papers are not read, everything is on computers) or customs not receiving it.
|
From what I read, the free mailing service that comes with Paypal called Shipstation
does not provide the number electronically. I suspect that most US sellers (like
myself) default to this system and have no idea they are supposed to be doing
something more than paying for and printing a label.
Please someone correct me if I am misunderstanding this!
Jen
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| | And how does it work for the US, UK and Canada ? so far i have not have had anybody
complaining about being billed twice for orders I sent that way
|
Canada: BL doesn’t collect taxes for Canadian buyers. Buyers are necessarily
taxed on arrival.
US: Sales tax is not verified/collected by customs (federal), it’s not an importation
thing, it’s a state (and county and city…) thing. So the buyers aren’t taxed
on arrival.
UK: I think I remember a few messages but not as many as in EU. UK uses a CN-22A
form with a field for the VAT/tax number. Do you use it for your UK buyers?
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| | | | | | | | | Author: | Leidel75 | | Posted: | Mar 14, 2022 17:04 | | Subject: | Re: Paying VAT Twice | | Viewed: | 45 times | | Topic: | Shipping | |
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| In Shipping, jennnifer writes:
| | In Shipping, SylvainLS writes:
| | In Shipping, Leidel75 writes:
| | […]
Of
course i can always ask for VAT refund with the tax services themselves, but
these processes take months to complete, so that is not the best possible option.
|
And they would only refund the VAT, not the collection fee PostNL took
| | Has anybody else in the EU had the same problem since the implementation of the
new system ?
|
Several people.
There’s been a few threads on the forums.
It seems the problem mainly stems from the seller not providing the IOSS electronically
(papers are not read, everything is on computers) or customs not receiving it.
|
From what I read, the free mailing service that comes with Paypal called Shipstation
does not provide the number electronically. I suspect that most US sellers (like
myself) default to this system and have no idea they are supposed to be doing
something more than paying for and printing a label.
Please someone correct me if I am misunderstanding this!
Jen
|
From what i gathered so far, it also depends to which carrier on this side of
the Atlantic is passed on to. If your shipment is handled by DHL for instance,
it does not seem to be a problem, so only if it goes to the good old Postal services.
But yes if you do not submit this information electronically, there is a good
chance that it will be double billed for VAT.
Wilco
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| | And how does it work for the US, UK and Canada ? so far i have not have had anybody
complaining about being billed twice for orders I sent that way
|
Canada: BL doesn’t collect taxes for Canadian buyers. Buyers are necessarily
taxed on arrival.
US: Sales tax is not verified/collected by customs (federal), it’s not an importation
thing, it’s a state (and county and city…) thing. So the buyers aren’t taxed
on arrival.
UK: I think I remember a few messages but not as many as in EU. UK uses a CN-22A
form with a field for the VAT/tax number. Do you use it for your UK buyers?
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| | | | | | | Author: | Leidel75 | | Posted: | Mar 14, 2022 16:41 | | Subject: | Re: Paying VAT Twice | | Viewed: | 42 times | | Topic: | Shipping | |
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| In Shipping, SylvainLS writes:
| | In Shipping, Leidel75 writes:
| | […]
Of
course i can always ask for VAT refund with the tax services themselves, but
these processes take months to complete, so that is not the best possible option.
|
And they would only refund the VAT, not the collection fee PostNL took
| | Has anybody else in the EU had the same problem since the implementation of the
new system ?
|
Several people.
There’s been a few threads on the forums.
It seems the problem mainly stems from the seller not providing the IOSS electronically
(papers are not read, everything is on computers) or customs not receiving it.
| | And how does it work for the US, UK and Canada ? so far i have not have had anybody
complaining about being billed twice for orders I sent that way
|
Canada: BL doesn’t collect taxes for Canadian buyers. Buyers are necessarily
taxed on arrival.
US: Sales tax is not verified/collected by customs (federal), it’s not an importation
thing, it’s a state (and county and city…) thing. So the buyers aren’t taxed
on arrival.
UK: I think I remember a few messages but not as many as in EU. UK uses a CN-22A
form with a field for the VAT/tax number. Do you use it for your UK buyers?
|
Thanks for that bit of info.
Yes i actually do, and so far i have not have had any issues with UK shipments.
and i would think that if i am able to do so, so would US and Canadians when
they submit their electronic information for goods. The shipment from canada
had a fully filled customs form, and the Bricklink VAT bill attached clearly,
so either PostNL employees are bad at reading ( which also would explain numerous
other mishaps ) or they just ignore the form completely because they are ill
paid and hard pressed, or a combination of both.
The fees you never get back, and i didn't expect that either. I just object
to paying tax twice. The good news is they have substantially lowered their fee,
it used to be € 14, and now it's only €4.
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| | | | | Author: | Emporiosa | | Posted: | Mar 14, 2022 18:32 | | Subject: | Re: Paying VAT Twice | | Viewed: | 52 times | | Topic: | Shipping | |
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| As for the Canadian seller shipping to you, if they're a smaller store, I
wonder a bit if they did it correctly. It's not enough to simply include
the invoice on it. They must use a special field for it that's called "Tax
ID/IRS/VAT/IOSS" and they must put the # in there electronically. If they purchase
the label in a retail postal store, they cannot include this # so the recipient
will be charged VAT again (and I'm seeing a lot stores here in Canada that
still go to the post office to have their labels printed, so it concerns me).
That being said, it's not a for sure thing and could still be missed by NL
customs based on the sheer # of posts we see about folks being charged 2x VAT.
Although this isn't related to BL as we don't have a marketplace sales
tax collection, it does happen (and sometimes often) when ordering from LEGO
directly. We pay our sales tax to LEGO, but when they ship parts from Denmark/Germany,
customs sometimes charges us again. We have to submit proof of tax payment to
customs, and they will refund us (but we are still charged the brokerage fee
of whichever carrier charged us customs).
In Shipping, Leidel75 writes:
| | Apparently the BL system of collecting VAT seems to have some "issues "
For the second time i am paying VAT twice. The last time I contacted the BL helpdesk
about this issue, but they just refer back to the seller, gave a set of specific
instructions to follow for use in future, but even if all the paperwork is correctly
included, i still get charged with VAT when it comes through. This is at least
the case with anything that PostNL gets their hands on. so it might be just for
The Netherlands and only with PostNL.
It would be nice if BL would have a return policy for VAT collection refunds
in case it's paid twice (upon providing the VAT bill from local customs of
course) since as the party that collects it, they are ultimately responsible
for paying it, or in the case when it is paid double, for refunding it. When
looking at the PostNL website, they also list this as the first recourse. Of
course i can always ask for VAT refund with the tax services themselves, but
these processes take months to complete, so that is not the best possible option.
Has anybody else in the EU had the same problem since the implementation of the
new system ?
And how does it work for the US, UK and Canada ? so far i have not have had anybody
complaining about being billed twice for orders I sent that way
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Netherlands, Noord-Brabant
United Kingdom, England
France, Nouvelle-Aquitaine
USA, Illinois
Canada, Ontario