Discussion Forum: Thread 317644

 Author: Play_It_Again View Messages Posted By Play_It_Again
 Posted: Feb 24, 2022 13:58
 Subject: Shipstation Labels Cropping
 Viewed: 67 times
 Topic: Shipping
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Play_It_Again (4965)

Location:  USA, Kansas
Member Since Contact Type Status
Nov 6, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - Revoked
Store Closed Store: Play It Again Bricks
I was finally forced from PayPal shipping this morning and have been printed
labels through Shipstation all morning. Is there a way to adjust the settings
so that the top couple of lines of text are not cropped out when the labels are
printed on a Dymo 4xl? It acts like it wants to print the entire 4x6 area when
there is a small bit of margins where it can't print. I've looked and
there are no label settings i can find.
 
 Author: toontexas View Messages Posted By toontexas
 Posted: Mar 3, 2023 13:32
 Subject: Re: Shipstation Labels Cropping
 Viewed: 30 times
 Topic: Shipping
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toontexas (2036)

Location:  USA, Texas
Member Since Contact Type Status
Nov 30, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Texas Bricks
In Shipping, Play_It_Again writes:
  I was finally forced from PayPal shipping this morning and have been printed
labels through Shipstation all morning. Is there a way to adjust the settings
so that the top couple of lines of text are not cropped out when the labels are
printed on a Dymo 4xl? It acts like it wants to print the entire 4x6 area when
there is a small bit of margins where it can't print. I've looked and
there are no label settings i can find.

I'm having the same issue and despite spending three hours online looking
for a solution, I'm still clueless. Is there anybody who can help me out?
 Author: wildchicken13 View Messages Posted By wildchicken13
 Posted: Mar 3, 2023 23:27
 Subject: Re: Shipstation Labels Cropping
 Viewed: 39 times
 Topic: Shipping
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wildchicken13 (876)

Location:  USA, Illinois
Member Since Contact Type Status
Aug 11, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Wild Chicken
In Shipping, Play_It_Again writes:
  I was finally forced from PayPal shipping this morning and have been printed
labels through Shipstation all morning. Is there a way to adjust the settings
so that the top couple of lines of text are not cropped out when the labels are
printed on a Dymo 4xl? It acts like it wants to print the entire 4x6 area when
there is a small bit of margins where it can't print. I've looked and
there are no label settings i can find.

I think the issue has more to do with your computer's printer settings than
with Dymo, PayPal, or ShipStation.

When you print the label, do you have the option to adjust the scale? For example:
100%, 90%, 50%, etc.

My computer has the option "fit to printable area" which prevents this
by reducing the scale to 97%.

If that doesn't work, you may want to get a new label printer.