| Discussion Forum: Thread 317420 |
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| | | Author: | caseykitt  | | Posted: | Feb 18, 2022 21:07 | | Subject: | Item not as recieved | | Viewed: | 137 times | | Topic: | Help | |
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| Hi everyone. I recently purchased a set from a fairly reputable seller (350+
refs), but it came in fully damaged. I bought it advertised as new and sealed,
and as a collector, I'm fairly disappointed. Any ideas on what to do?
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| | | | | Author: | SezaR | | Posted: | Feb 18, 2022 21:13 | | Subject: | Re: Item not as recieved | | Viewed: | 44 times | | Topic: | Help | |
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| In Help, caseykitt writes:
| | Hi everyone. I recently purchased a set from a fairly reputable seller (350+
refs), but it came in fully damaged. I bought it advertised as new and sealed,
and as a collector, I'm fairly disappointed. Any ideas on what to do?
|
Just curious:
How much did you pay for the item?
If you don't want the item:
Since the item is not as described, by PayPal rules you need to return the item
with tracking, to the address of seller (as shown on the order's page) and
then, the seller has to refund you.
You pay the return shipping.
The seller loses shipping costs he paid to you, plus the PayPal fees.
It is possible the seller pays for return shipping costs as well.
If you are still ok to keep the item, a partial refund may be better for both
of you.
Communicate with seller and hopefully you two can resolve the issue in a friendly
manner.
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| | | | | Author: | Crafteewon | | Posted: | Feb 18, 2022 21:13 | | Subject: | Re: Item not as recieved | | Viewed: | 42 times | | Topic: | Help | |
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| In Help, caseykitt writes:
| | Hi everyone. I recently purchased a set from a fairly reputable seller (350+
refs), but it came in fully damaged. I bought it advertised as new and sealed,
and as a collector, I'm fairly disappointed. Any ideas on what to do?
|
Hello,
I would suggest reaching out to the seller and explaining the situation as the
first step.
Depending on how the seller responds will guide your next steps.
I hope you are able to work things out.
Edward
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| | | | | Author: | calebfishn | | Posted: | Feb 18, 2022 21:16 | | Subject: | Re: Item not as recieved | | Viewed: | 51 times | | Topic: | Help | |
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| In Help, caseykitt writes:
| | Hi everyone. I recently purchased a set from a fairly reputable seller (350+
refs), but it came in fully damaged. I bought it advertised as new and sealed,
and as a collector, I'm fairly disappointed. Any ideas on what to do?
|
Contact the seller.
It's not clear from your post whether it was damaged in shipping. The condition
was advertised as "New" and "Sealed" but that does not necessarily mean that
the box is "mint" or even "very good". A reputable seller should have noted any
damage to the box. Were there any comments about the condition of the box?
But the first step is to contact your seller and let them know that what you
received was not what you were expecting. Keep lines of communication open and
work from there.
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| | | | | Author: | cosmicray | | Posted: | Feb 19, 2022 06:35 | | Subject: | Re: Item not as recieved | | Viewed: | 45 times | | Topic: | Help | |
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| In Help, caseykitt writes:
| | Hi everyone. I recently purchased a set from a fairly reputable seller (350+
refs), but it came in fully damaged. I bought it advertised as new and sealed,
and as a collector, I'm fairly disappointed. Any ideas on what to do?
|
Where was the seller located ?
What set did you purchase ?
Nita Rae
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USA, Florida
Canada, British Columbia
