Discussion Forum: Thread 316073

 Author: WhiteVanMan View Messages Posted By WhiteVanMan
 Posted: Jan 21, 2022 18:41
 Subject: No sizes for any of my Items in store
 Viewed: 82 times
 Topic: Technical Issues
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WhiteVanMan (10929)

Location:  United Kingdom, England
Member Since Contact Type Status Collage
Aug 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store: Surplus UK Bricks
Hi.

I'm not sure if this is indeed a Human error, or not, but I have NOTHING
in my store that is allowed to be sold due to no 'sizes' showing in the
dimensions format.

nothing is showing the weight, size (either in studs or mm sizes)

Have I done something or is it BL?

Paul
 Author: WhiteVanMan View Messages Posted By WhiteVanMan
 Posted: Jan 21, 2022 20:01
 Subject: Re: No sizes for any of my Items in store
 Viewed: 97 times
 Topic: Technical Issues
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WhiteVanMan (10929)

Location:  United Kingdom, England
Member Since Contact Type Status Collage
Aug 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Surplus UK Bricks
In Technical Issues, WhiteVanMan writes:
  Hi.

I'm not sure if this is indeed a Human error, or not, but I have NOTHING
in my store that is allowed to be sold due to no 'sizes' showing in the
dimensions format.

nothing is showing the weight, size (either in studs or mm sizes)

Have I done something or is it BL?

Paul

Hello?

all these views and no suggestions?

This is very worrying, as I cannot find ANY dimensions for ANY of tyhe items
in my store.

Even some of the items are within the catalogue, and they have no dimensions
( like a friends mini-doll for example)

I'll have to close my store in the meantime, to avoid getting queries from
potential customers.

Paul
 Author: antant7 View Messages Posted By antant7
 Posted: Jan 21, 2022 20:29
 Subject: Re: No sizes for any of my Items in store
 Viewed: 26 times
 Topic: Technical Issues
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antant7 (630)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
Nov 2, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Save-A-Brick
Not exactly sure what you are seeing and where but when I look at items in my
inventory, all the dimension text boxes are empty but the catalogue dimensions
are shown underneath each one. Does this help at all?
 Author: popsicle View Messages Posted By popsicle
 Posted: Jan 21, 2022 20:31
 Subject: (Cancelled)
 Viewed: 32 times
 Topic: Technical Issues
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popsicle (6654)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
(Cancelled)
 Author: popsicle View Messages Posted By popsicle
 Posted: Jan 21, 2022 23:41
 Subject: Re: No sizes for any of my Items in store
 Viewed: 37 times
 Topic: Technical Issues
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popsicle (6654)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
In Technical Issues, WhiteVanMan writes:
  In Technical Issues, WhiteVanMan writes:
  Hi.

I'm not sure if this is indeed a Human error, or not, but I have NOTHING
in my store that is allowed to be sold due to no 'sizes' showing in the
dimensions format.

nothing is showing the weight, size (either in studs or mm sizes)

Have I done something or is it BL?

Paul

Hello?

all these views and no suggestions?

This is very worrying, as I cannot find ANY dimensions for ANY of tyhe items
in my store.

Even some of the items are within the catalogue, and they have no dimensions
( like a friends mini-doll for example)

I'll have to close my store in the meantime, to avoid getting queries from
potential customers.

Paul

Got nothing to add other than I've noticed the same. But as we don't
use IC, I honestly haven't been too concerned about it.
 Author: Vosblokjes View Messages Posted By Vosblokjes
 Posted: Jan 22, 2022 01:33
 Subject: Re: No sizes for any of my Items in store
 Viewed: 23 times
 Topic: Technical Issues
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Vosblokjes (7191)

Location:  Netherlands, Drenthe
Member Since Contact Type Status
Dec 5, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Vosblokjes
In Technical Issues, WhiteVanMan writes:
  In Technical Issues, WhiteVanMan writes:
  Hi.

I'm not sure if this is indeed a Human error, or not, but I have NOTHING
in my store that is allowed to be sold due to no 'sizes' showing in the
dimensions format.

nothing is showing the weight, size (either in studs or mm sizes)

Have I done something or is it BL?

Paul

Hello?

all these views and no suggestions?

This is very worrying, as I cannot find ANY dimensions for ANY of tyhe items
in my store.

Even some of the items are within the catalogue, and they have no dimensions
( like a friends mini-doll for example)

I'll have to close my store in the meantime, to avoid getting queries from
potential customers.

Paul

I see no issues in my inventory, everything looks normal. Yes most dimensions
boxes are empty, but the catalog dimensions are shown, just as normal.

Looking at your store. I put some items in my cart and see no sign of issues,
with some minidolls there is no warning that IC is unavailable.
I put in 5436 and then there is an non-IC symbol shown, so the system is working.

"due to no 'sizes' showing in the dimensions format."
This is not an error that BL has, so either it is your summary or a buyers. Maybe
you can state the full error tekst or screenshot.
Maybe a screenshot of what you see is also helpful.

And maybe BL fixed the issue in the meantime, without anyone else noticing the
same issue