| Discussion Forum: Thread 315741 |
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| | | Author: | Akir  | | Posted: | Jan 14, 2022 05:38 | | Subject: | Manual checkout not working | | Viewed: | 75 times | | Topic: | Payment Methods | |
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| Hey all,
I would like to offer a manual checkout option for customers, but it doesn't
seem to be working - I have a prospective buyer (domestic, from Austria) that
says he does not have the option.
The shipping method is enabled, I set two domestic weight bands (0-1800 and 1800-31500),
no discounts, charges or restrictions, and it does show up in my shipping methods
list.
Any idea what I might have done wrong?
Thanks,
Patrick
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| | | | | Author: | Brickwilbo | | Posted: | Jan 14, 2022 06:52 | | Subject: | Re: Manual checkout not working | | Viewed: | 27 times | | Topic: | Payment Methods | |
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| In Payment Methods, stearns writes:
| | Hey all,
I would like to offer a manual checkout option for customers, but it doesn't
seem to be working - I have a prospective buyer (domestic, from Austria) that
says he does not have the option.
The shipping method is enabled, I set two domestic weight bands (0-1800 and 1800-31500),
no discounts, charges or restrictions, and it does show up in my shipping methods
list.
Any idea what I might have done wrong?
Thanks,
Patrick
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Do you have the seller protection checkbox enabled in your settings?
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| | | | | Author: | LeeGo73 | | Posted: | Jan 14, 2022 06:53 | | Subject: | Re: Manual checkout not working | | Viewed: | 20 times | | Topic: | Payment Methods | |
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| In Payment Methods, stearns writes:
| | Hey all,
I would like to offer a manual checkout option for customers, but it doesn't
seem to be working - I have a prospective buyer (domestic, from Austria) that
says he does not have the option.
The shipping method is enabled, I set two domestic weight bands (0-1800 and 1800-31500),
no discounts, charges or restrictions, and it does show up in my shipping methods
list.
Any idea what I might have done wrong?
Thanks,
Patrick
|
Just checked your shop; I get the option at shipping for "EU Manual 5-10 days",
is this one you setup?
Are there restrictions in parcel size and are order parts bigger?
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| | | | | | | Author: | Akir | | Posted: | Jan 14, 2022 10:06 | | Subject: | Re: Manual checkout not working | | Viewed: | 24 times | | Topic: | Payment Methods | |
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| In Payment Methods, LeeGo73 writes:
| | In Payment Methods, stearns writes:
| | Hey all,
I would like to offer a manual checkout option for customers, but it doesn't
seem to be working - I have a prospective buyer (domestic, from Austria) that
says he does not have the option.
The shipping method is enabled, I set two domestic weight bands (0-1800 and 1800-31500),
no discounts, charges or restrictions, and it does show up in my shipping methods
list.
Any idea what I might have done wrong?
Thanks,
Patrick
|
Just checked your shop; I get the option at shipping for "EU Manual 5-10 days",
is this one you setup?
Are there restrictions in parcel size and are order parts bigger?
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So the international one works, thanks for checking! That's weird though,
I see no difference in the settings between the int'l and the domestic manual
method. Is there anything wrong in the picture?
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| | | | | Author: | tons_of_bricks | | Posted: | Jan 14, 2022 10:10 | | Subject: | Re: Manual checkout not working | | Viewed: | 32 times | | Topic: | Payment Methods | |
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| In Payment Methods, stearns writes:
| | Hey all,
I would like to offer a manual checkout option for customers, but it doesn't
seem to be working - I have a prospective buyer (domestic, from Austria) that
says he does not have the option.
The shipping method is enabled, I set two domestic weight bands (0-1800 and 1800-31500),
no discounts, charges or restrictions, and it does show up in my shipping methods
list.
Any idea what I might have done wrong?
Thanks,
Patrick
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Is it a new user? Do you have the setting enabled that new users much go through
instant checkout?
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Austria, Steiermark
Netherlands, Gelderland
USA, Missouri