Discussion Forum: Thread 314432

 Author: Teup View Messages Posted By Teup
 Posted: Dec 17, 2021 05:33
 Subject: Coupon bug
 Viewed: 62 times
 Topic: Technical Issues
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Teup (6595)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BLOKJESKONING
I reported this before, but oh well. The "exclude items on sale" option in coupons
is bugged. It doesn't only exclude items with a reduced sale price, but also
the ones that have an increased price by using a negative sale amount. Negative
sales are not visible to the buyer, so buyers don't understand what is going
on. They think they will get e.g. 10% discount because the coupon says so, but
if 90% of the items in their basket actually have a negative sale amount, their
discount is only 1%. This is really misleading.

Please fix this by making the "exclude items on sale" option still include the
items with a negative sale amount. Thanks!
 Author: Stellar View Messages Posted By Stellar
 Posted: Dec 17, 2021 06:30
 Subject: Re: Coupon bug
 Viewed: 29 times
 Topic: Technical Issues
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Stellar (3488)

Location:  Spain, Comunidad Valenciana
Member Since Contact Type Status
Sep 24, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Stellar Bricks
BrickLink Discussions Moderator (?)
In Technical Issues, Teup writes:
  I reported this before, but oh well. The "exclude items on sale" option in coupons
is bugged. It doesn't only exclude items with a reduced sale price, but also
the ones that have an increased price by using a negative sale amount. Negative
sales are not visible to the buyer, so buyers don't understand what is going
on. They think they will get e.g. 10% discount because the coupon says so, but
if 90% of the items in their basket actually have a negative sale amount, their
discount is only 1%. This is really misleading.

Please fix this by making the "exclude items on sale" option still include the
items with a negative sale amount. Thanks!

Make sure to open a ticket about this issue too: https://helpdesk.bricklink.com/Main/frmTickets.aspx
 Author: Teup View Messages Posted By Teup
 Posted: Jan 22, 2022 07:37
 Subject: Re: Coupon bug
 Viewed: 24 times
 Topic: Technical Issues
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Teup (6595)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BLOKJESKONING
In Technical Issues, Teup writes:
  I reported this before, but oh well. The "exclude items on sale" option in coupons
is bugged. It doesn't only exclude items with a reduced sale price, but also
the ones that have an increased price by using a negative sale amount. Negative
sales are not visible to the buyer, so buyers don't understand what is going
on. They think they will get e.g. 10% discount because the coupon says so, but
if 90% of the items in their basket actually have a negative sale amount, their
discount is only 1%. This is really misleading.

Please fix this by making the "exclude items on sale" option still include the
items with a negative sale amount. Thanks!

This is still not fixed, why doesn't Bricklink ever solve any of the bugs
that I report, even though I post them on the forum and send them to tech support?

(Bricklink's empty cockpit is one thing, but where's the cabin crew?
)