Discussion Forum: Thread 314085 |
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| | Author: | vortjong | Posted: | Dec 9, 2021 14:53 | Subject: | No shipping methods available message | Viewed: | 54 times | Topic: | Help | |
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| Hi,
A bricklink member from poland tries to order 1 set (60050) for which the buyer
gets the message "No shipping order availalbe".
Weird thing is, I have had order to Poland (and france and germany and belgium)
in the last weeks without any issue.
Could the be releated to some weird data connect to the set ?
Is there a way I can create an order for this user ?
Regards,
Wilco, BrinkjesSjop
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| | | | Author: | Brickwilbo | Posted: | Dec 9, 2021 15:02 | Subject: | Re: No shipping methods available message | Viewed: | 24 times | Topic: | Help | |
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| In Help, vortjong writes:
| Hi,
A bricklink member from poland tries to order 1 set (60050) for which the buyer
gets the message "No shipping order availalbe".
Weird thing is, I have had order to Poland (and france and germany and belgium)
in the last weeks without any issue.
Could the be releated to some weird data connect to the set ?
Is there a way I can create an order for this user ?
Regards,
Wilco, BrinkjesSjop
|
Maybe the dimensions are exceeding the limits of your shipping methods.
Add a manual invoice only shipping method.
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| | | | | | Author: | vortjong | Posted: | Dec 9, 2021 15:14 | Subject: | Re: No shipping methods available message | Viewed: | 25 times | Topic: | Help | |
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| Hello,
Thank you for your reply. Sadly I already have an manual invoice method which
does not work.
Regards,
Wilco, BrinkjesSjop
In Help, Brickwilbo writes:
| In Help, vortjong writes:
| Hi,
A bricklink member from poland tries to order 1 set (60050) for which the buyer
gets the message "No shipping order availalbe".
Weird thing is, I have had order to Poland (and france and germany and belgium)
in the last weeks without any issue.
Could the be releated to some weird data connect to the set ?
Is there a way I can create an order for this user ?
Regards,
Wilco, BrinkjesSjop
|
Maybe the dimensions are exceeding the limits of your shipping methods.
Add a manual invoice only shipping method.
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| | | | | | | | Author: | Brickwilbo | Posted: | Dec 9, 2021 15:32 | Subject: | Re: No shipping methods available message | Viewed: | 24 times | Topic: | Help | |
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| In Help, vortjong writes:
| Hello,
Thank you for your reply. Sadly I already have an manual invoice method which
does not work.
Regards,
Wilco, BrinkjesSjop
In Help, Brickwilbo writes:
| In Help, vortjong writes:
| Hi,
A bricklink member from poland tries to order 1 set (60050) for which the buyer
gets the message "No shipping order availalbe".
Weird thing is, I have had order to Poland (and france and germany and belgium)
in the last weeks without any issue.
Could the be releated to some weird data connect to the set ?
Is there a way I can create an order for this user ?
Regards,
Wilco, BrinkjesSjop
|
Maybe the dimensions are exceeding the limits of your shipping methods.
Add a manual invoice only shipping method.
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Do you have checked in the store settings:
Seller protection: Show only Instant Checkout methods to new buyers
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| | | | | | | | | | Author: | vortjong | Posted: | Dec 9, 2021 16:04 | Subject: | Re: No shipping methods available message | Viewed: | 23 times | Topic: | Help | |
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| In Help, Brickwilbo writes:
| In Help, vortjong writes:
| Hello,
Thank you for your reply. Sadly I already have an manual invoice method which
does not work.
Regards,
Wilco, BrinkjesSjop
In Help, Brickwilbo writes:
| In Help, vortjong writes:
| Hi,
A bricklink member from poland tries to order 1 set (60050) for which the buyer
gets the message "No shipping order availalbe".
Weird thing is, I have had order to Poland (and france and germany and belgium)
in the last weeks without any issue.
Could the be releated to some weird data connect to the set ?
Is there a way I can create an order for this user ?
Regards,
Wilco, BrinkjesSjop
|
Maybe the dimensions are exceeding the limits of your shipping methods.
Add a manual invoice only shipping method.
|
|
Do you have checked in the store settings:
Seller protection: Show only Instant Checkout methods to new buyers
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O yeay, I have. Never thought this could be the reason.
I have switched it off and asked customer to try again.
Thanks !
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| | | | Author: | Poncke | Posted: | Dec 9, 2021 15:32 | Subject: | Re: No shipping methods available message | Viewed: | 22 times | Topic: | Help | |
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| In Help, vortjong writes:
| Hi,
A bricklink member from poland tries to order 1 set (60050) for which the buyer
gets the message "No shipping order availalbe".
Weird thing is, I have had order to Poland (and france and germany and belgium)
in the last weeks without any issue.
Could the be releated to some weird data connect to the set ?
Is there a way I can create an order for this user ?
Regards,
Wilco, BrinkjesSjop
|
Check your shipping methods/settings and see if everything is still correct.
Check the weight, dimensions, price of the parcel with your settings. See if
all shipping methods are still enabled. I doubt that BL is blocking the order,
has to be in your shipping settings. And otherwise indeed a bug.
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| | | | Author: | bricks2you | Posted: | Dec 9, 2021 16:55 | Subject: | Re: No shipping methods available message | Viewed: | 28 times | Topic: | Help | |
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| I got as far as request for invoice with no problems.
In Help, vortjong writes:
| Hi,
A bricklink member from poland tries to order 1 set (60050) for which the buyer
gets the message "No shipping order availalbe".
Weird thing is, I have had order to Poland (and france and germany and belgium)
in the last weeks without any issue.
Could the be releated to some weird data connect to the set ?
Is there a way I can create an order for this user ?
Regards,
Wilco, BrinkjesSjop
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