| Discussion Forum: Thread 313948 |
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| | | Author: | rmfloris  | | Posted: | Dec 6, 2021 16:47 | | Subject: | Change completed to cancel | | Viewed: | 87 times | | Topic: | Problem Order | |
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| I have an order I need to cancel. I have accidently moved the order to 'completed'.
How do I change the status back to any other then completed, so I can cancel
the order and have the items back into my inventory?
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| | | | | Author: | Brickwilbo | | Posted: | Dec 6, 2021 16:48 | | Subject: | Re: Change completed to cancel | | Viewed: | 42 times | | Topic: | Problem Order | |
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| In Problem Order, rmfloris writes:
| | I have an order I need to cancel. I have accidently moved the order to 'completed'.
How do I change the status back to any other then completed, so I can cancel
the order and have the items back into my inventory?
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Can you change the order status back with the Edit Order button?
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| | | | | | | Author: | rmfloris | | Posted: | Dec 8, 2021 05:53 | | Subject: | Re: Change completed to cancel | | Viewed: | 26 times | | Topic: | Problem Order | |
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| Nope, can't change anything on the order anymore. It is all greyed out.
In Problem Order, Brickwilbo writes:
| | In Problem Order, rmfloris writes:
| | I have an order I need to cancel. I have accidently moved the order to 'completed'.
How do I change the status back to any other then completed, so I can cancel
the order and have the items back into my inventory?
|
Can you change the order status back with the Edit Order button?
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| | | | | | | | | Author: | Brickwilbo | | Posted: | Dec 8, 2021 06:34 | | Subject: | Re: Change completed to cancel | | Viewed: | 42 times | | Topic: | Problem Order | |
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| In Problem Order, rmfloris writes:
| | Nope, can't change anything on the order anymore. It is all greyed out.
In Problem Order, Brickwilbo writes:
| | In Problem Order, rmfloris writes:
| | I have an order I need to cancel. I have accidently moved the order to 'completed'.
How do I change the status back to any other then completed, so I can cancel
the order and have the items back into my inventory?
|
Can you change the order status back with the Edit Order button?
|
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After separating the payment and orderstatus columns in the settings,
is it possible to change the payment status to none and then change the order
status?
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| | | | | | | | | | | Author: | 1271moggy | | Posted: | Dec 15, 2021 07:09 | | Subject: | Re: Change completed to cancel | | Viewed: | 32 times | | Topic: | Problem Order | |
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| In Problem Order, Brickwilbo writes:
| | In Problem Order, rmfloris writes:
| | Nope, can't change anything on the order anymore. It is all greyed out.
In Problem Order, Brickwilbo writes:
| | In Problem Order, rmfloris writes:
| | I have an order I need to cancel. I have accidently moved the order to 'completed'.
How do I change the status back to any other then completed, so I can cancel
the order and have the items back into my inventory?
|
Can you change the order status back with the Edit Order button?
|
|
After separating the payment and orderstatus columns in the settings,
is it possible to change the payment status to none and then change the order
status?
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I too have the same problem. Payment and order status are in two separate columns.
Payment status set to none. Order status column is set to complete, but cannot
be altered as the drop-down arrow is greyed out. On edit order page there is
no option to change the status.
Can anyone help?
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| | | | | | | | | | | Author: | Speciale | | Posted: | Dec 15, 2021 07:18 | | Subject: | Re: Change completed to cancel | | Viewed: | 36 times | | Topic: | Problem Order | |
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| In Problem Order, Brickwilbo writes:
| | In Problem Order, rmfloris writes:
| | Nope, can't change anything on the order anymore. It is all greyed out.
In Problem Order, Brickwilbo writes:
| | In Problem Order, rmfloris writes:
| | I have an order I need to cancel. I have accidently moved the order to 'completed'.
How do I change the status back to any other then completed, so I can cancel
the order and have the items back into my inventory?
|
Can you change the order status back with the Edit Order button?
|
|
After separating the payment and orderstatus columns in the settings,
is it possible to change the payment status to none and then change the order
status?
|
The status can’t be changed back to None at this point because the payment has
not been returned back to the sender’s account. If this error keeps happening
after completing the refund, please contact Customer Support.
an order that is completed you don`t can change .
it is not up to the seller to change the order to complete .
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