Discussion Forum: Thread 313787

 Author: Lonely_Brick_OH View Messages Posted By Lonely_Brick_OH
 Posted: Dec 3, 2021 22:39
 Subject: Process error on Brick Link China purchase
 Viewed: 74 times
 Topic: Help
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Lonely_Brick_OH (10061)

Location:  USA, Ohio
Member Since Contact Type Status
Oct 19, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Lonely Brick Ohio
"Unable to Process Checkout
The system encountered an issue while trying to calculate sales tax. Please try
again. If this issue persists, contact Help Desk."

Any idea what this is? We have contacted the seller as well as the help desk
and cannot seem to get an answer.

Any help would be appreciated!

Thank you!
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Dec 4, 2021 06:34
 Subject: Re: Process error on Brick Link China purchase
 Viewed: 26 times
 Topic: Help
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cosmicray (3495)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: Cosmic Toys
In Help, Lonely_Brick_OH writes:
  "Unable to Process Checkout
The system encountered an issue while trying to calculate sales tax. Please try
again. If this issue persists, contact Help Desk."

Any idea what this is? We have contacted the seller as well as the help desk
and cannot seem to get an answer.

Any help would be appreciated!

Thank you!

BL uses an outside 3rd party service to calculate sales tax, based on destination
address. Sounds like the 3rd party's API may have failed, or was temporarily
down. Ask the buyer to try again.

Why did you put China in the title ? If the buyer was trying to use a reshipper
in OR or DE, those states have no sales tax.

Nita Rae