| Discussion Forum: Thread 313478 |
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| | | Author: | infinibrix  | | Posted: | Nov 28, 2021 11:12 | | Subject: | Manual Invoice for a reason? Not IC shipping? | | Viewed: | 117 times | | Topic: | Problem | |
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| Part of the reason I choose to manually invoice orders is so that I have full
control and can check/invoice buyers accordingly (I always allow buyers to cancel
orders if they are unhappy with any aspect of my invoice) therefore why are these
IC style shipping method requirements mandatory when I'm not even using IC?
Almost all of my orders go as Large Letter rate and so whilst I had already setup
these methods in my store (primarily due to being forced to by bricklink despite
my shipping rates already outlined in my terms for buyers to see?)
However I did not feel it worth the time and trouble of also setting up lots
of parcel rates for the once in a blue moon order that may require this method
and so I was expecting to get around this by manually invoicing for parcel rate
if and when I ever needed to after all manual invoicing is how I choose to operate
my store?
However today I had a buyer who couldn't checkout because of a shipping weight
restriction and after changing settings and trying lots of different things and
wasting lots of my time and my customers time I eventually came to the conclusion
that it must be something to do with the fact that the Whiperella minifigure
they were trying to buy(Large ninjago snake tail type minfig) Bricklink is assuming
can only be sent as Small Parcel and not Large Letter?
Therefore the two issues I have are:-
A) The snake tail minifigs can easily be sent at Large Letter rate and so why
does bricklink try to force small parcel rate on my customer?
B) Why is Bricklink forcing me to specify all these shipping rates as there is
really no need for it unless you've opted in to IC. Just let my customer
place an order in my store unrestricted and allow me to quote them accordingly
after all its me thats responsible for invoicing, packing and shipping the order,
not Bricklink!
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| | | | | Author: | cosmicray | | Posted: | Nov 28, 2021 11:22 | | Subject: | Re: Manual Invoice for a reason? Not IC shipping? | | Viewed: | 43 times | | Topic: | Problem | |
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| In Problem, infinibrix writes:
| | it must be something to do with the fact that the Whiperella minifigure
they were trying to buy(Large ninjago snake tail type minfig) Bricklink is assuming
can only be sent as Small Parcel and not Large Letter?
|
Obvious question ... does the minifig have reasonable packing dimensions specified
?
Looks OK, to me. But I've run into IC packing issues, involving minifigs,
that makes me suspect that IC is not spinning them on all three axis,
to determine the best packaging. YMMV tho.
Nita Rae
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| | | | | | | Author: | infinibrix | | Posted: | Nov 28, 2021 11:36 | | Subject: | (Cancelled) | | Viewed: | 30 times | | Topic: | Problem | |
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| | (Cancelled) |
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| | | | | | | Author: | infinibrix | | Posted: | Nov 28, 2021 11:42 | | Subject: | Re: Manual Invoice for a reason? Not IC shipping? | | Viewed: | 38 times | | Topic: | Problem | |
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| In Problem, cosmicray writes:
| | In Problem, infinibrix writes:
| | it must be something to do with the fact that the Whiperella minifigure
they were trying to buy(Large ninjago snake tail type minfig) Bricklink is assuming
can only be sent as Small Parcel and not Large Letter?
|
Obvious question ... does the minifig have reasonable packing dimensions specified
?
Looks OK, to me. But I've run into IC packing issues, involving minifigs,
that makes me suspect that IC is not spinning them on all three axis,
to determine the best packaging. YMMV tho.
Nita Rae
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The dimensions of the minifig are no doubt correct but with different types/choices
of packing materials taken into consideration its probably borderline as to whether
a seller can send this item via Large Letter or parcel rate and so if I was using
IC then yes I
would have to accept that Bricklink will be choosing on my behalf what it feels
is the most likely accurate and suitable shipping rate for the item in question
which is absolutely understandable and fine but why is it also making this decision
for those of us who manually invoice? because we choose to manually invoice so
that we have the control and can make that decision/choice ourselves?
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| | | | | Author: | jennnifer | | Posted: | Nov 28, 2021 12:05 | | Subject: | Re: Manual Invoice for a reason? Not IC shipping? | | Viewed: | 38 times | | Topic: | Problem | |
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| In Problem, infinibrix writes:
| |
B) Why is Bricklink forcing me to specify all these shipping rates as there is
really no need for it unless you've opted in to IC. Just let my customer
place an order in my store unrestricted and allow me to quote them accordingly
after all its me thats responsible for invoicing, packing and shipping the order,
not Bricklink!
|
Just curious, how is BrickLink forcing you? I didn't set up IC until recently,
but before that I had just 3 options: First Class, Priority, and International.
None of them had any weight or packaging restrictions, and I never had an issue
with manual invoicing.
Many times buyers would choose First Class when their package was over weight,
but I corrected the shipping method when I sent the invoice.
Jen
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| | | | | | | Author: | infinibrix | | Posted: | Nov 28, 2021 12:34 | | Subject: | Re: Manual Invoice for a reason? Not IC shipping? | | Viewed: | 40 times | | Topic: | Problem | |
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| In Problem, jennnifer writes:
| | In Problem, infinibrix writes:
| |
B) Why is Bricklink forcing me to specify all these shipping rates as there is
really no need for it unless you've opted in to IC. Just let my customer
place an order in my store unrestricted and allow me to quote them accordingly
after all its me thats responsible for invoicing, packing and shipping the order,
not Bricklink!
|
Just curious, how is BrickLink forcing you? I didn't set up IC until recently,
but before that I had just 3 options: First Class, Priority, and International.
None of them had any weight or packaging restrictions, and I never had an issue
with manual invoicing.
|
Because my buyer brought to my attention that they were unable to checkout due
to being presented with the following message when trying to order from my store:-
"Your items do not meet sellers package dimension requirement"
Firstly I myself never set any package dimension requirements so why the restriction?
plus I initially had no intention of setting up or trying to cover every single
shipping method eventuality as there is no need to if you manually invoice. However
since my customer couldn't place the order I was forced to setup further
shipping methods!
If you don't use IC you shouldn't need to setup "ANY" Shipping methods
within Bricklink besides what is the point in Bricklink giving my customer a
calculated shipping estimation based on the shipping methods I have forced to
set when I may well invoice the order differently when I come to manually invoice
them?
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| | | | | | | | | Author: | infinibrix | | Posted: | Nov 28, 2021 12:43 | | Subject: | Re: Manual Invoice for a reason? Not IC shipping? | | Viewed: | 44 times | | Topic: | Problem | |
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| In Problem, infinibrix writes:
| | In Problem, jennnifer writes:
| | In Problem, infinibrix writes:
| |
B) Why is Bricklink forcing me to specify all these shipping rates as there is
really no need for it unless you've opted in to IC. Just let my customer
place an order in my store unrestricted and allow me to quote them accordingly
after all its me thats responsible for invoicing, packing and shipping the order,
not Bricklink!
|
Just curious, how is BrickLink forcing you? I didn't set up IC until recently,
but before that I had just 3 options: First Class, Priority, and International.
None of them had any weight or packaging restrictions, and I never had an issue
with manual invoicing.
|
Because my buyer brought to my attention that they were unable to checkout due
to being presented with the following message when trying to order from my store:-
"Your items do not meet sellers package dimension requirement"
Firstly I myself never set any package dimension requirements so why the restriction?
plus I initially had no intention of setting up or trying to cover every single
shipping method eventuality as there is no need to if you manually invoice. However
since my customer couldn't place the order I was forced to setup further
shipping methods!
If you don't use IC you shouldn't need to setup "ANY" Shipping methods
within Bricklink besides what is the point in Bricklink giving my customer a
calculated shipping estimation based on the shipping methods I have forced to
set when I may well invoice the order differently when I come to manually invoice
them?
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I should just make clear and add that Bricklink is not forcing me to use IC but
its forcing me to implement unnecessary shipping methods beyond the basic Large
letter rate which is generally all that is required for most orders placed in
my store!
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| | | | | | | | | | | Author: | brac.brick | | Posted: | Nov 28, 2021 18:22 | | Subject: | Re: Manual Invoice for a reason? Not IC shipping? | | Viewed: | 53 times | | Topic: | Problem | |
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| | | I should just make clear and add that Bricklink is not forcing me to use IC but
its forcing me to implement unnecessary shipping methods beyond the basic Large
letter rate which is generally all that is required for most orders placed in
my store!
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If you choose groups for your shipping options, then BL will select an option
in the group for the shipping for your buyer. Personally I do not use groups
at all and simply have many different options for shipping. Maybe eliminating
groups if you have them will solve the problem ?
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| | | | | | | | | Author: | jennnifer | | Posted: | Nov 29, 2021 11:44 | | Subject: | Re: Manual Invoice for a reason? Not IC shipping? | | Viewed: | 34 times | | Topic: | Problem | |
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| In Problem, infinibrix writes:
| | In Problem, jennnifer writes:
| | In Problem, infinibrix writes:
| |
B) Why is Bricklink forcing me to specify all these shipping rates as there is
really no need for it unless you've opted in to IC. Just let my customer
place an order in my store unrestricted and allow me to quote them accordingly
after all its me thats responsible for invoicing, packing and shipping the order,
not Bricklink!
|
Just curious, how is BrickLink forcing you? I didn't set up IC until recently,
but before that I had just 3 options: First Class, Priority, and International.
None of them had any weight or packaging restrictions, and I never had an issue
with manual invoicing.
|
Because my buyer brought to my attention that they were unable to checkout due
to being presented with the following message when trying to order from my store:-
"Your items do not meet sellers package dimension requirement"
Firstly I myself never set any package dimension requirements so why the restriction?
plus I initially had no intention of setting up or trying to cover every single
shipping method eventuality as there is no need to if you manually invoice. However
since my customer couldn't place the order I was forced to setup further
shipping methods!
|
Shipping methods are definitely outside my area of expertise, but I still don't
understand how the 'package dimension requirement' could not be met if
there weren't any listed on any of your shipping methods?? I do hope someone
can suss out the answer for you.
Good luck with solving this issue!
Jen
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If you don't use IC you shouldn't need to setup "ANY" Shipping methods
within Bricklink besides what is the point in Bricklink giving my customer a
calculated shipping estimation based on the shipping methods I have forced to
set when I may well invoice the order differently when I come to manually invoice
them?
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United Kingdom, England
USA, Florida
