| Discussion Forum: Thread 312935 |
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| | | Author: | AFOLliquidation  | | Posted: | Nov 20, 2021 10:52 | | Subject: | Buyer receiving “Technical Issue” message | | Viewed: | 192 times | | Topic: | Problem | |
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| Hi. I’m in the U.S. and have a buyer in Canada who sent this message:
“I go thru checkout and now get a "Technical Problem" in the right side panel
after clicking checkout and can only continue shopping. Help!”
I’ve checked on my end and can’t find a reason. Any ideas how to fix this?
Thanks for your help. Lori
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| | | | | Author: | AFOLliquidation | | Posted: | Nov 20, 2021 11:18 | | Subject: | Re: Buyer receiving “Technical Issue” message | | Viewed: | 47 times | | Topic: | Problem | |
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| Problem solved. He tried multiple times and it finally worked.
In Problem, AFOLliquidation writes:
| | Hi. I’m in the U.S. and have a buyer in Canada who sent this message:
“I go thru checkout and now get a "Technical Problem" in the right side panel
after clicking checkout and can only continue shopping. Help!”
I’ve checked on my end and can’t find a reason. Any ideas how to fix this?
Thanks for your help. Lori
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| | | | | | | Author: | cosmicray | | Posted: | Nov 20, 2021 11:54 | | Subject: | Re: Buyer receiving “Technical Issue” message | | Viewed: | 48 times | | Topic: | Problem | |
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| In Problem, AFOLliquidation writes:
| | Problem solved. He tried multiple times and it finally worked.
In Problem, AFOLliquidation writes:
| | Hi. I’m in the U.S. and have a buyer in Canada who sent this message:
“I go thru checkout and now get a "Technical Problem" in the right side panel
after clicking checkout and can only continue shopping. Help!”
I’ve checked on my end and can’t find a reason. Any ideas how to fix this?
Thanks for your help. Lori
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I'm going to make a random guess, that today could be one of the peak shopping
days for Christmas delivery, especially if it's going to cross the border.
BL runs in the AWS cloud. Either the cloud infrastructure was busy, or perhaps
the payment clearing services were getting slammed. I noticed a little lagginess
a bit ago.
Nita Rae
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| | | | | Author: | TakeAbricK | | Posted: | Nov 20, 2021 11:27 | | Subject: | Re: Buyer receiving “Technical Issue” message | | Viewed: | 53 times | | Topic: | Problem | |
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| In Problem, AFOLliquidation writes:
| | Hi. I’m in the U.S. and have a buyer in Canada who sent this message:
“I go thru checkout and now get a "Technical Problem" in the right side panel
after clicking checkout and can only continue shopping. Help!”
I’ve checked on my end and can’t find a reason. Any ideas how to fix this?
Thanks for your help. Lori
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Same problem here,
I am not able to checkout in 2 different store.
Message: Technical Problem
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| | | | | | | Author: | TakeAbricK | | Posted: | Nov 20, 2021 11:36 | | Subject: | Re: Buyer receiving “Technical Issue” message | | Viewed: | 47 times | | Topic: | Problem | |
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| In Problem, TakeAbricK writes:
| | In Problem, AFOLliquidation writes:
| | Hi. I’m in the U.S. and have a buyer in Canada who sent this message:
“I go thru checkout and now get a "Technical Problem" in the right side panel
after clicking checkout and can only continue shopping. Help!”
I’ve checked on my end and can’t find a reason. Any ideas how to fix this?
Thanks for your help. Lori
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Same problem here,
I am not able to checkout in 2 different store.
Message: Technical Problem
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I tried about 20 times, still can't place an order, nor add to an open order.
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| | | | | Author: | coloredbricks | | Posted: | Nov 21, 2021 04:41 | | Subject: | Re: Buyer receiving “Technical Issue” message | | Viewed: | 45 times | | Topic: | Problem | |
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| No order can be placed in the first attempt:
"Technical Problem"
I have to try at least 3 attempts in any shop to place an order or add to an
order.
Also updating my inventory is sometimes very slow!
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| | | | | Author: | brikomania | | Posted: | Nov 21, 2021 06:53 | | Subject: | Re: Buyer receiving “Technical Issue” message | | Viewed: | 44 times | | Topic: | Problem | |
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| In Problem, AFOLliquidation writes:
| | Hi. I’m in the U.S. and have a buyer in Canada who sent this message:
“I go thru checkout and now get a "Technical Problem" in the right side panel
after clicking checkout and can only continue shopping. Help!”
I’ve checked on my end and can’t find a reason. Any ideas how to fix this?
Thanks for your help. Lori
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Also been getting, and keep getting technical problem errors when checking out...
I am sure that is also affecting my own store.
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| | | | | | | Author: | cosmicray | | Posted: | Nov 21, 2021 08:48 | | Subject: | Re: Buyer receiving “Technical Issue” message | | Viewed: | 33 times | | Topic: | Problem | |
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| In Problem, brikomania writes:
| | In Problem, AFOLliquidation writes:
| | Hi. I’m in the U.S. and have a buyer in Canada who sent this message:
“I go thru checkout and now get a "Technical Problem" in the right side panel
after clicking checkout and can only continue shopping. Help!”
I’ve checked on my end and can’t find a reason. Any ideas how to fix this?
Thanks for your help. Lori
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Also been getting, and keep getting technical problem errors when checking out...
I am sure that is also affecting my own store.
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This is really beginning to sound like something having to do with BL's footprint
on AWS. Perhaps it should be moved to Technical Issues.
Nita Rae
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| | | | | Author: | AJs_Bricks | | Posted: | Nov 21, 2021 09:14 | | Subject: | Re: Buyer receiving “Technical Issue” message | | Viewed: | 47 times | | Topic: | Problem | |
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| In Problem, AFOLliquidation writes:
| | Hi. I’m in the U.S. and have a buyer in Canada who sent this message:
“I go thru checkout and now get a "Technical Problem" in the right side panel
after clicking checkout and can only continue shopping. Help!”
I’ve checked on my end and can’t find a reason. Any ideas how to fix this?
Thanks for your help. Lori
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Same issue here in UK, had it reported at my store and have all experienced it
as a buyer.
is anything being done about it or will it just fix it self?
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| | | | | | | Author: | iprice | | Posted: | Nov 21, 2021 15:09 | | Subject: | Re: Buyer receiving “Technical Issue” message | | Viewed: | 58 times | | Topic: | Problem | |
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| In Problem, jaywhy71 writes:
| | In Problem, AFOLliquidation writes:
| | Hi. I’m in the U.S. and have a buyer in Canada who sent this message:
“I go thru checkout and now get a "Technical Problem" in the right side panel
after clicking checkout and can only continue shopping. Help!”
I’ve checked on my end and can’t find a reason. Any ideas how to fix this?
Thanks for your help. Lori
|
Same issue here in UK, had it reported at my store and have all experienced it
as a buyer.
is anything being done about it or will it just fix it self?
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Yeah, I'm getting it in the UK too :'
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| | | | | Author: | runneke | | Posted: | Nov 21, 2021 14:45 | | Subject: | Re: Buyer receiving “Technical Issue” message | | Viewed: | 51 times | | Topic: | Problem | |
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| In Problem, AFOLliquidation writes:
| | Hi. I’m in the U.S. and have a buyer in Canada who sent this message:
“I go thru checkout and now get a "Technical Problem" in the right side panel
after clicking checkout and can only continue shopping. Help!”
I’ve checked on my end and can’t find a reason. Any ideas how to fix this?
Thanks for your help. Lori
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Hi. Same problem by me. I've tried another browser, I've tried another
laptop, same issue every time. Building stress!! Hopefully it will be solved
soon.
Ronny
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| | | | | Author: | SilentMode | | Posted: | Nov 21, 2021 16:49 | | Subject: | Re: Buyer receiving “Technical Issue” message | | Viewed: | 41 times | | Topic: | Problem | |
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| I'm currently having this issue, but only with orders where I have to wait
for an invoice. A couple of them had gone through earlier.
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| | | | | | | Author: | SilentMode | | Posted: | Nov 22, 2021 05:07 | | Subject: | Re: Buyer receiving “Technical Issue” message | | Viewed: | 47 times | | Topic: | Problem | |
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| | I was able to place said orders just now. |
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| | | | | Author: | TDH_Bricks | | Posted: | Nov 21, 2021 16:56 | | Subject: | Re: Buyer receiving “Technical Issue” message | | Viewed: | 40 times | | Topic: | Problem | |
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| In Problem, AFOLliquidation writes:
| | Hi. I’m in the U.S. and have a buyer in Canada who sent this message:
“I go thru checkout and now get a "Technical Problem" in the right side panel
after clicking checkout and can only continue shopping. Help!”
I’ve checked on my end and can’t find a reason. Any ideas how to fix this?
Thanks for your help. Lori
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I have the same issue. I am from Czech and cannot place order in store located
in Czech too.
In addition, we have received only few Orders starting from Friday up to now
what is quite unusual.
Can somebody from BL administration check this issue and let us know what did
wrong?
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| | | | | Author: | Rob_and_Shelagh | | Posted: | Nov 21, 2021 17:04 | | Subject: | Re: Buyer receiving “Technical Issue” message | | Viewed: | 62 times | | Topic: | Problem | |
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| In Problem, AFOLliquidation writes:
| | Hi. I’m in the U.S. and have a buyer in Canada who sent this message:
“I go thru checkout and now get a "Technical Problem" in the right side panel
after clicking checkout and can only continue shopping. Help!”
I’ve checked on my end and can’t find a reason. Any ideas how to fix this?
Thanks for your help. Lori
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We just had a customer report this issue, he was able to request a quote rather
than complete checkout by placing an order. Looks to be a system issue processing
orders via manual invoice rather than IC.
Robert
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| | | | | Author: | elias3 | | Posted: | Nov 22, 2021 10:39 | | Subject: | Re: Buyer receiving “Technical Issue” message | | Viewed: | 42 times | | Topic: | Problem | |
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| In Problem, AFOLliquidation writes:
| | Hi. I’m in the U.S. and have a buyer in Canada who sent this message:
“I go thru checkout and now get a "Technical Problem" in the right side panel
after clicking checkout and can only continue shopping. Help!”
I’ve checked on my end and can’t find a reason. Any ideas how to fix this?
Thanks for your help. Lori
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Hi
same here today... but when the system said 'processing' I refreshed
my screen and the order was placed
Yesterday: order was checkout via Paypal and Paypal Onsite then 'technical
problem'.
But I had the IBAN option and that was ok.
Stefaan
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USA, Texas
Netherlands, Gelderland
Germany, Baden-Württemberg
Spain, Andalucia Ceuta i Melilla
United Kingdom, England
Czech Republic, Královéhradecký Kraj
Belgium, Oost-Vlaanderen