|
|
| | Author: | HC | Posted: | Nov 17, 2021 07:43 | Subject: | how long is a terrible shop allowed to sell | Viewed: | 451 times | Topic: | Buying | |
|
| hi,
had a bad expierience in a shop [silly me I forgot to read feedback score]
noticed later when trouble began, this shop has buyer privelige already revoked
and SO MANY negative feedback in short notice
just in one week 3 positive ,3 neutral and 11 negative..and the week has just
began
In my case the same as with many...refunded after NSS to avoid NSS completed.
is there no alarm bell ringing at admin even though he avoids NSS completed?
https://www.bricklink.com/feedback.asp?u=Koevoets23
|
|
| | | | | |
| | | | Author: | yorbrick | Posted: | Nov 17, 2021 07:59 | Subject: | Re: how long is a terrible shop allowed to sell | Viewed: | 112 times | Topic: | Buying | |
|
| In Buying, HC writes:
| hi,
had a bad expierience in a shop [silly me I forgot to read feedback score]
noticed later when trouble began, this shop has buyer privelige already revoked
and SO MANY negative feedback in short notice
just in one week 3 positive ,3 neutral and 11 negative..and the week has just
began
In my case the same as with many...refunded after NSS to avoid NSS completed.
is there no alarm bell ringing at admin even though he avoids NSS completed?
https://www.bricklink.com/feedback.asp?u=Koevoets23
|
If they refund and NSS are not completed, indefinitely unless (i) buyers look
at the feedback and stop buying or (ii) management manually decide that even
though they refund, this type of store is not good for the site.
|
|
|
| | | | | |
| | | | Author: | LtPineapple | Posted: | Nov 17, 2021 10:01 | Subject: | Re: how long is a terrible shop allowed to sell | Viewed: | 103 times | Topic: | Buying | |
|
| In Buying, HC writes:
| hi,
had a bad expierience in a shop [silly me I forgot to read feedback score]
noticed later when trouble began, this shop has buyer privelige already revoked
and SO MANY negative feedback in short notice
just in one week 3 positive ,3 neutral and 11 negative..and the week has just
began
In my case the same as with many...refunded after NSS to avoid NSS completed.
is there no alarm bell ringing at admin even though he avoids NSS completed?
https://www.bricklink.com/feedback.asp?u=Koevoets23
|
I too had a recent bad experience in this store, same story as all others: long
shipping time, fake promises, etc. I also strongly believe this seller only shipped
my order after my inquiry where it was two weeks after being set to 'shipped'
status.
In my case it was eventually delivered, but about 25% of parts were the wrong
color. Sent them back immediately at the sellers request but in the few weeks
after promise after promise the correct parts would be shipped out soon. When
I placed my order there were only a few recent neutrals stating the shipping
time was long (which was ok for me) but by now (5 weeks later) all the negatives
started pouring in so at some point I also just filed a NSS.
Fortunately this forced the seller to act and I eventually received a partial
refund (which I agreed to) with lots of nonsense messages why this is how I 'thanked'
the seller for shipping my order and paying for the return and then (supposedly)
shipping the other parts. You have to wonder if this person genuinely doesn't
see the issue when dozens of NSS claims start pouring in...
I retracted the NSS. Didn't really want to deal with this person anymore
and just finalize the order and be done with it. Didn't leave feedback myself
as I just expect a retaliatory like others have received. I agree it's a
rather difficult issue if sellers like this can continue their practices.
More alarming however, going from two of the recent feedback, this seller now
seems to cancel potential problem orders in advance so no NSS can be filed by
the buyer?? If this is true it would definitely warrant direct intervention from
Admin in my opinion.
|
|
|
| | | | | | | | | |
| | | | | | Author: | HC | Posted: | Nov 17, 2021 18:05 | Subject: | Re: how long is a terrible shop allowed to sell | Viewed: | 96 times | Topic: | Buying | |
|
| let's hope admin will look in to this and perhaps take action
In Buying, LtPineapple writes:
| In Buying, HC writes:
| hi,
had a bad expierience in a shop [silly me I forgot to read feedback score]
noticed later when trouble began, this shop has buyer privelige already revoked
and SO MANY negative feedback in short notice
just in one week 3 positive ,3 neutral and 11 negative..and the week has just
began
In my case the same as with many...refunded after NSS to avoid NSS completed.
is there no alarm bell ringing at admin even though he avoids NSS completed?
https://www.bricklink.com/feedback.asp?u=Koevoets23
|
I too had a recent bad experience in this store, same story as all others: long
shipping time, fake promises, etc. I also strongly believe this seller only shipped
my order after my inquiry where it was two weeks after being set to 'shipped'
status.
In my case it was eventually delivered, but about 25% of parts were the wrong
color. Sent them back immediately at the sellers request but in the few weeks
after promise after promise the correct parts would be shipped out soon. When
I placed my order there were only a few recent neutrals stating the shipping
time was long (which was ok for me) but by now (5 weeks later) all the negatives
started pouring in so at some point I also just filed a NSS.
Fortunately this forced the seller to act and I eventually received a partial
refund (which I agreed to) with lots of nonsense messages why this is how I 'thanked'
the seller for shipping my order and paying for the return and then (supposedly)
shipping the other parts. You have to wonder if this person genuinely doesn't
see the issue when dozens of NSS claims start pouring in...
I retracted the NSS. Didn't really want to deal with this person anymore
and just finalize the order and be done with it. Didn't leave feedback myself
as I just expect a retaliatory like others have received. I agree it's a
rather difficult issue if sellers like this can continue their practices.
More alarming however, going from two of the recent feedback, this seller now
seems to cancel potential problem orders in advance so no NSS can be filed by
the buyer?? If this is true it would definitely warrant direct intervention from
Admin in my opinion.
|
|
|
|
| | | | | |
| | | | Author: | randyipp | Posted: | Nov 17, 2021 10:01 | Subject: | Re: how long is a terrible shop allowed to sell | Viewed: | 89 times | Topic: | Buying | |
|
| In Buying, HC writes:
| hi,
had a bad expierience in a shop [silly me I forgot to read feedback score]
noticed later when trouble began, this shop has buyer privelige already revoked
and SO MANY negative feedback in short notice
just in one week 3 positive ,3 neutral and 11 negative..and the week has just
began
In my case the same as with many...refunded after NSS to avoid NSS completed.
is there no alarm bell ringing at admin even though he avoids NSS completed?
https://www.bricklink.com/feedback.asp?u=Koevoets23
|
Wow, 82% feedback score? That is crazy. You would think that if a certain percentage
of orders result in starting an NSS huge alarms would go off and this type of
store would not be able to continue.
|
|
|
| | | | | |
| | | | Author: | tons_of_bricks | Posted: | Nov 17, 2021 10:49 | Subject: | Re: how long is a terrible shop allowed to sell | Viewed: | 95 times | Topic: | Buying | |
|
| In Buying, HC writes:
| hi,
had a bad expierience in a shop [silly me I forgot to read feedback score]
noticed later when trouble began, this shop has buyer privelige already revoked
and SO MANY negative feedback in short notice
just in one week 3 positive ,3 neutral and 11 negative..and the week has just
began
In my case the same as with many...refunded after NSS to avoid NSS completed.
is there no alarm bell ringing at admin even though he avoids NSS completed?
https://www.bricklink.com/feedback.asp?u=Koevoets23
|
Wow... In my opinion, someone who has buyer privileges revoked shouldn't
be able to also run a store. If he can't be trusted to pay for orders, why
should he be trusted to ship some out?
|
|
| | | | | | | | | |
| | | | | | Author: | SylvainLS | Posted: | Nov 17, 2021 11:22 | Subject: | Re: how long is a terrible shop allowed to sell | Viewed: | 100 times | Topic: | Buying | |
|
| In Buying, firestar246 writes:
| […]
Wow... In my opinion, someone who has buyer privileges revoked shouldn't
be able to also run a store. If he can't be trusted to pay for orders, why
should he be trusted to ship some out?
|
Yes, it’s strange it’s not automatic, especially as a seller account is an “upgrade”
on a buyer account.
“You are forbidden to walk but you still can run!”
|
|
| | | | | | | | | | | | | |
| | | | | | | | Author: | popsicle | Posted: | Nov 17, 2021 12:44 | Subject: | Re: how long is a terrible shop allowed to sell | Viewed: | 104 times | Topic: | Buying | |
|
| In Buying, SylvainLS writes:
| In Buying, firestar246 writes:
| […]
Wow... In my opinion, someone who has buyer privileges revoked shouldn't
be able to also run a store. If he can't be trusted to pay for orders, why
should he be trusted to ship some out?
|
Yes, it’s strange it’s not automatic, especially as a seller account is an “upgrade”
on a buyer account.
“You are forbidden to walk but you still can run!”
|
Good analogy.
Tony Stark philosophy? https://youtu.be/1VrHeInDwwg?t=62
|
|
| | | | | |
| | | | Author: | legoman77 | Posted: | Nov 17, 2021 12:22 | Subject: | Re: how long is a terrible shop allowed to sell | Viewed: | 92 times | Topic: | Buying | |
|
| In Buying, HC writes:
| hi,
had a bad expierience in a shop [silly me I forgot to read feedback score]
noticed later when trouble began, this shop has buyer privelige already revoked
and SO MANY negative feedback in short notice
just in one week 3 positive ,3 neutral and 11 negative..and the week has just
began
In my case the same as with many...refunded after NSS to avoid NSS completed.
is there no alarm bell ringing at admin even though he avoids NSS completed?
https://www.bricklink.com/feedback.asp?u=Koevoets23
|
The big problem with sellers like this is that how many negatives were not given.
The other problem is a new buyer comes here, buys from this shop, and has a
problem, and then never comes back. It is a real shame to lose customers forever
from one members terrible job at running one store. There should be something
more that only having three NSS or underage is the only way to remove a seller.
If a seller does not pay the Bricklink bill that sure enough gets them suspended
rather quickly. Brinklink need to look after buyers and sellers the same way
it looks after itself.
John P
|
|
|
| | | | | |
| | | | Author: | TheBrickGuys | Posted: | Nov 18, 2021 00:25 | Subject: | Re: how long is a terrible shop allowed to sell | Viewed: | 129 times | Topic: | Buying | |
|
| In Buying, HC writes:
| hi,
had a bad expierience in a shop [silly me I forgot to read feedback score]
noticed later when trouble began, this shop has buyer privelige already revoked
and SO MANY negative feedback in short notice
just in one week 3 positive ,3 neutral and 11 negative..and the week has just
began
In my case the same as with many...refunded after NSS to avoid NSS completed.
is there no alarm bell ringing at admin even though he avoids NSS completed?
https://www.bricklink.com/feedback.asp?u=Koevoets23
|
Well it was a really good thing that you started this thread because his store
has now been suspended for "Preventive Action". I hope this guy never gets his
selling privilege's back! Just bad news.
Jim
|
|
|
| | | | | | | | | |
| | | | | | Author: | legoman77 | Posted: | Nov 18, 2021 02:06 | Subject: | Re: how long is a terrible shop allowed to sell | Viewed: | 110 times | Topic: | Buying | |
|
| In Buying, TheBrickGuys writes:
| In Buying, HC writes:
| hi,
had a bad expierience in a shop [silly me I forgot to read feedback score]
noticed later when trouble began, this shop has buyer privelige already revoked
and SO MANY negative feedback in short notice
just in one week 3 positive ,3 neutral and 11 negative..and the week has just
began
In my case the same as with many...refunded after NSS to avoid NSS completed.
is there no alarm bell ringing at admin even though he avoids NSS completed?
https://www.bricklink.com/feedback.asp?u=Koevoets23
|
Well it was a really good thing that you started this thread because his store
has now been suspended for "Preventive Action". I hope this guy never gets his
selling privilege's back! Just bad news.
Jim
|
Cute dog, not a cat though.
John P
|
|
|
| | | | | | | | | | | | | |
| | | | | | | | Author: | TheBrickGuys | Posted: | Nov 18, 2021 10:53 | Subject: | Re: how long is a terrible shop allowed to sell | Viewed: | 90 times | Topic: | Buying | |
|
| In Buying, legoman77 writes:
| In Buying, TheBrickGuys writes:
| In Buying, HC writes:
| hi,
had a bad expierience in a shop [silly me I forgot to read feedback score]
noticed later when trouble began, this shop has buyer privelige already revoked
and SO MANY negative feedback in short notice
just in one week 3 positive ,3 neutral and 11 negative..and the week has just
began
In my case the same as with many...refunded after NSS to avoid NSS completed.
is there no alarm bell ringing at admin even though he avoids NSS completed?
https://www.bricklink.com/feedback.asp?u=Koevoets23
|
Well it was a really good thing that you started this thread because his store
has now been suspended for "Preventive Action". I hope this guy never gets his
selling privilege's back! Just bad news.
Jim
|
Cute dog, not a cat though.
John P
|
But dont you know that dogs rule!! I would like to have a cat but Skragle and
me are so close that he would never forgive me. He is with me literally 165 out
of 168 hours each week so I think he would kill the cat during one of those 3
hours and blame one of his flying dragon toys for the dastardly deed.
When I first got him I wanted his name to be Lego related so I came up with Skragle.
Not just because it fits him perfectly for his 24/7 morning hair but because
the name is Lego related.
Jim
|
|
|
| | | | | | | | | |
| | | | | | Author: | HC | Posted: | Nov 18, 2021 08:41 | Subject: | Re: how long is a terrible shop allowed to sell | Viewed: | 93 times | Topic: | Buying | |
|
| hi,Jim
good news...nobody is perfect but this seller is the bloody limit,and if new
buyers would have had their first buy on bricklink there ,we loose potential
new members
thumbs up for Admin
|
|
| | | | | | | | | | | | | |
| | | | | | | | Author: | TheBrickGuys | Posted: | Nov 18, 2021 10:54 | Subject: | Re: how long is a terrible shop allowed to sell | Viewed: | 94 times | Topic: | Buying | |
|
| In Buying, HC writes:
| hi,Jim
good news...nobody is perfect but this seller is the bloody limit,and if new
buyers would have had their first buy on bricklink there ,we loose potential
new members
|
That was exactly my thought to.
Jim,
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | Author: | legoman77 | Posted: | Nov 18, 2021 11:40 | Subject: | Re: how long is a terrible shop allowed to sell | Viewed: | 85 times | Topic: | Buying | |
|
| In Buying, TheBrickGuys writes:
| In Buying, HC writes:
| hi,Jim
good news...nobody is perfect but this seller is the bloody limit,and if new
buyers would have had their first buy on bricklink there ,we loose potential
new members
|
That was exactly my thought to.
Jim,
|
There are others with a lot of feedback left to sell. Some have cleaned up their
act, some have not. High feedback sellers with a lot of feedback are good for
sales for Bricklink (Lego)in the short run, not the long run. I am glad Admin
took action on this one.
In my opinion, any seller should not be here if they have over 50 negative feedback.
It is not a percentage thing, but a pissed off buyer thing. A seller with a
negative feedback of 10 out of a hundred has given 10 buyers a bad taste of Bricklink.
A seller with 5000 feedback with 50 negatives have given 50 buyers "don't
buy here" message.
John P
|
|
|
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | Author: | cosmicray | Posted: | Nov 18, 2021 12:26 | Subject: | Re: how long is a terrible shop allowed to sell | Viewed: | 86 times | Topic: | Buying | |
|
| In Buying, legoman77 writes:
|
There are others with a lot of feedback left to sell. Some have cleaned up their
act, some have not. High feedback sellers with a lot of feedback are good for
sales for Bricklink (Lego)in the short run, not the long run. I am glad Admin
took action on this one.
In my opinion, any seller should not be here if they have over 50 negative feedback.
It is not a percentage thing, but a pissed off buyer thing. A seller with a
negative feedback of 10 out of a hundred has given 10 buyers a bad taste of Bricklink.
A seller with 5000 feedback with 50 negatives have given 50 buyers "don't
buy here" message.
John P
|
Normally I agree with much of what you post. In general, numbers do not always
tell the tale. There are buyers out there, who will make demands on sellers,
that the seller cannot comply with, and then use feedback to show their displeasure.
Feedback should be an honest recitation of the buyer's experience. Unfortunately
it can be easily tainted by a less than reasonable buyer. Depending on the specific
circumstances, BL may not remove it. So FB has to be viewed in the context of
what the buyer posted, combined with how the seller responded. Numbers do not
clearly express that. Numbers are merely a way to boil it down a minimalist interpretation,
and responses have no effect on the numbers.
Nita Rae
|
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | Author: | legoman77 | Posted: | Nov 18, 2021 13:28 | Subject: | Re: how long is a terrible shop allowed to sell | Viewed: | 76 times | Topic: | Buying | |
|
| In Buying, cosmicray writes:
| In Buying, legoman77 writes:
|
There are others with a lot of feedback left to sell. Some have cleaned up their
act, some have not. High feedback sellers with a lot of feedback are good for
sales for Bricklink (Lego)in the short run, not the long run. I am glad Admin
took action on this one.
In my opinion, any seller should not be here if they have over 50 negative feedback.
It is not a percentage thing, but a pissed off buyer thing. A seller with a
negative feedback of 10 out of a hundred has given 10 buyers a bad taste of Bricklink.
A seller with 5000 feedback with 50 negatives have given 50 buyers "don't
buy here" message.
John P
|
Normally I agree with much of what you post. In general, numbers do not always
tell the tale. There are buyers out there, who will make demands on sellers,
that the seller cannot comply with, and then use feedback to show their displeasure.
Feedback should be an honest recitation of the buyer's experience. Unfortunately
it can be easily tainted by a less than reasonable buyer. Depending on the specific
circumstances, BL may not remove it. So FB has to be viewed in the context of
what the buyer posted, combined with how the seller responded. Numbers do not
clearly express that. Numbers are merely a way to boil it down a minimalist interpretation,
and responses have no effect on the numbers.
Nita Rae
|
I see your point. I still maintain that there is a number that is not the buyers
fault. It is not that hard to maintain a lack of negatives. I have one here
as a buyer because I complained that the seller sent me crap. There were other
buyers that bought from him who complained about the same thing.
I have over 3600 feebacks here and about half were as a seller. I did not find
it that difficult to maintain a lack of negative feedback. I should have gotten
a couple here and there as I make mistakes but I handled the problems. Customer
service was paramount and I did not make excuses for anything I did. A lot of
the negative feedbacks I see are for slow shipping, shipping trash, terms (listed
or not listed),lack of communications, and stubbornness on the part of the seller.
All are controlled by the seller.
(I have over 11,300 on ebay, including the older system of feedback. I have
no negative feedback. That is so hard to do on ebay.)
If I can do it at such an advanced age any seller should be able to do that.
Underlying most all selling problems, in my opinion, is seller arrogance, terms
tricks, the inability or desire to communicate, or they need the money too much.
John P
|
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | Author: | yorbrick | Posted: | Nov 18, 2021 14:20 | Subject: | Re: how long is a terrible shop allowed to sell | Viewed: | 88 times | Topic: | Buying | |
|
| In Buying, legoman77 writes:
| In Buying, cosmicray writes:
| In Buying, legoman77 writes:
|
There are others with a lot of feedback left to sell. Some have cleaned up their
act, some have not. High feedback sellers with a lot of feedback are good for
sales for Bricklink (Lego)in the short run, not the long run. I am glad Admin
took action on this one.
In my opinion, any seller should not be here if they have over 50 negative feedback.
It is not a percentage thing, but a pissed off buyer thing. A seller with a
negative feedback of 10 out of a hundred has given 10 buyers a bad taste of Bricklink.
A seller with 5000 feedback with 50 negatives have given 50 buyers "don't
buy here" message.
John P
|
Normally I agree with much of what you post. In general, numbers do not always
tell the tale. There are buyers out there, who will make demands on sellers,
that the seller cannot comply with, and then use feedback to show their displeasure.
Feedback should be an honest recitation of the buyer's experience. Unfortunately
it can be easily tainted by a less than reasonable buyer. Depending on the specific
circumstances, BL may not remove it. So FB has to be viewed in the context of
what the buyer posted, combined with how the seller responded. Numbers do not
clearly express that. Numbers are merely a way to boil it down a minimalist interpretation,
and responses have no effect on the numbers.
Nita Rae
|
I see your point. I still maintain that there is a number that is not the buyers
fault. It is not that hard to maintain a lack of negatives. I have one here
as a buyer because I complained that the seller sent me crap. There were other
buyers that bought from him who complained about the same thing.
I have over 3600 feebacks here and about half were as a seller. I did not find
it that difficult to maintain a lack of negative feedback. I should have gotten
a couple here and there as I make mistakes but I handled the problems. Customer
service was paramount and I did not make excuses for anything I did. A lot of
the negative feedbacks I see are for slow shipping, shipping trash, terms (listed
or not listed),lack of communications, and stubbornness on the part of the seller.
All are controlled by the seller.
(I have over 11,300 on ebay, including the older system of feedback. I have
no negative feedback. That is so hard to do on ebay.)
If I can do it at such an advanced age any seller should be able to do that.
Underlying most all selling problems, in my opinion, is seller arrogance, terms
tricks, the inability or desire to communicate, or they need the money too much.
John P
|
It wouldn't be so bad if it was X number of negatives in a year. Is a seller
that has been here 10 years with 20 negatives worse than a seller here for 1
year with 10 negatives? Or better still, as a percentage of orders. After all
50 negatives is not too bad if they have fulfilled 50000 orders, better than
10 negs in 1000.
|
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | | Author: | cosmicray | Posted: | Nov 18, 2021 17:21 | Subject: | Re: how long is a terrible shop allowed to sell | Viewed: | 73 times | Topic: | Buying | |
|
| In Buying, yorbrick writes:
| In Buying, legoman77 writes:
| In Buying, cosmicray writes:
| In Buying, legoman77 writes:
|
There are others with a lot of feedback left to sell. Some have cleaned up their
act, some have not. High feedback sellers with a lot of feedback are good for
sales for Bricklink (Lego)in the short run, not the long run. I am glad Admin
took action on this one.
In my opinion, any seller should not be here if they have over 50 negative feedback.
It is not a percentage thing, but a pissed off buyer thing. A seller with a
negative feedback of 10 out of a hundred has given 10 buyers a bad taste of Bricklink.
A seller with 5000 feedback with 50 negatives have given 50 buyers "don't
buy here" message.
John P
|
Normally I agree with much of what you post. In general, numbers do not always
tell the tale. There are buyers out there, who will make demands on sellers,
that the seller cannot comply with, and then use feedback to show their displeasure.
Feedback should be an honest recitation of the buyer's experience. Unfortunately
it can be easily tainted by a less than reasonable buyer. Depending on the specific
circumstances, BL may not remove it. So FB has to be viewed in the context of
what the buyer posted, combined with how the seller responded. Numbers do not
clearly express that. Numbers are merely a way to boil it down a minimalist interpretation,
and responses have no effect on the numbers.
Nita Rae
|
I see your point. I still maintain that there is a number that is not the buyers
fault. It is not that hard to maintain a lack of negatives. I have one here
as a buyer because I complained that the seller sent me crap. There were other
buyers that bought from him who complained about the same thing.
I have over 3600 feebacks here and about half were as a seller. I did not find
it that difficult to maintain a lack of negative feedback. I should have gotten
a couple here and there as I make mistakes but I handled the problems. Customer
service was paramount and I did not make excuses for anything I did. A lot of
the negative feedbacks I see are for slow shipping, shipping trash, terms (listed
or not listed),lack of communications, and stubbornness on the part of the seller.
All are controlled by the seller.
(I have over 11,300 on ebay, including the older system of feedback. I have
no negative feedback. That is so hard to do on ebay.)
If I can do it at such an advanced age any seller should be able to do that.
Underlying most all selling problems, in my opinion, is seller arrogance, terms
tricks, the inability or desire to communicate, or they need the money too much.
John P
|
It wouldn't be so bad if it was X number of negatives in a year. Is a seller
that has been here 10 years with 20 negatives worse than a seller here for 1
year with 10 negatives? Or better still, as a percentage of orders. After all
50 negatives is not too bad if they have fulfilled 50000 orders, better than
10 negs in 1000.
|
How about this ... BL has a Feedback removal policy, but it has it's limits.
Meanwhile, any negative shows up on your seller stats page for 6 months. Even
if it were unjustified, it sticks out like a sore thumb for a period of time.
A (rather blue sky) approach is that any member (buyer or seller) receiving an
undesired feedback, could ask for (at a maximum) one special review of the circumstances,
per 100 normal feedback received. What I am describing is something where a group
(possibly an anonymous group of reviewers) would look at the circumstances, and
decide if the feedback was legitimate or uncalled for. The 1 out of 100 is an
off the cuff way of throttling it. If someone gets 5 out of 100, then C'est
la vie.
I have long been in favor of feedback (which can leave a mark), should have a
cooling off period, where the buyer and seller can look for a solution before
it goes live. I've mentioned that here in the past, but it never got any
traction. Obviously (at least to me) feedback where the buyer or seller has already
gone thru a time specified period (e.g. NSS, NPB, etc) would not follow that
path.
Feedback should celebrate a job well done, and it should report where problems
happen. The problems are inadequately described tho, and can be made to look
much worse than they are/were.
Nita Rae
|
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| | | | | | | | | | | | | | | | | | | | Author: | Shiny_Stuff | Posted: | Nov 18, 2021 17:41 | Subject: | Re: how long is a terrible shop allowed to sell | Viewed: | 127 times | Topic: | Buying | |
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| In Buying, cosmicray writes:
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I have long been in favor of feedback (which can leave a mark), should have a
cooling off period, where the buyer and seller can look for a solution before
it goes live. I've mentioned that here in the past, but it never got any
traction. Obviously (at least to me) feedback where the buyer or seller has already
gone thru a time specified period (e.g. NSS, NPB, etc) would not follow that
path.
Feedback should celebrate a job well done, and it should report where problems
happen. The problems are inadequately described tho, and can be made to look
much worse than they are/were.
Nita Rae
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A cooling off period is a good idea. Something like 7 or 10 days, both buyer
and seller would have the option to freely delete and re-do Negative or Neutral
feedback without the need for intervention from BrickLink.
Side Notes:
I don't like the way BL does the math for Neutral Feedback in that it reduces
the FB percentage. I would like for that to trickle down over time or after
so many additional Positive FB to have less effect on FB percentage.
I am also in favor of a trickle down reduction in NRS and NSS marks against a
seller. Currently the lifetime maximum of 3 completed NRS and NSS lasts forever.
I would like for them to disappear over time after significant hurdles are met,
such as for example, One NSS or NRS would be forgiven after 3 years and 5,000
Positive Feedbacks.
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| | | | | | | | Author: | LtPineapple | Posted: | Nov 18, 2021 15:51 | Subject: | Re: how long is a terrible shop allowed to sell | Viewed: | 102 times | Topic: | Buying | |
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| In Buying, HC writes:
| hi,Jim
good news...nobody is perfect but this seller is the bloody limit,and if new
buyers would have had their first buy on bricklink there ,we loose potential
new members
thumbs up for Admin
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Indeed! Thanks Admin for the swift action.
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