Discussion Forum: Thread 312595

 Author: calebfishn View Messages Posted By calebfishn
 Posted: Nov 15, 2021 13:13
 Subject: Buyer unable to pay with Paypal Onsite
 Viewed: 112 times
 Topic: Payment Methods
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calebfishn (2143)

Location:  Canada, Ontario
Member Since Contact Type Status
Feb 17, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Barbie's Brick Store
First time this has happened to me. My buyer informs me that they cannot pay
for their order by Paypal Onsite.

Buyer says he gets an error statement: "We are unable to process your payment
using your paypal account at this time. Please go back to the merchant and try
using a different payment method."

Any ideas about what is going on and how I might help my buyer make the payment
through Onsite?
 Author: Something_4_U View Messages Posted By Something_4_U
 Posted: Nov 15, 2021 16:34
 Subject: Re: Buyer unable to pay with Paypal Onsite
 Viewed: 41 times
 Topic: Payment Methods
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Something_4_U (429)

Location:  Canada, British Columbia
Member Since Contact Type Status
Oct 9, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Seller Ships to My Country Store: Something_4_U
In Payment Methods, calebfishn writes:
  First time this has happened to me. My buyer informs me that they cannot pay
for their order by Paypal Onsite.

Buyer says he gets an error statement: "We are unable to process your payment
using your paypal account at this time. Please go back to the merchant and try
using a different payment method."

Any ideas about what is going on and how I might help my buyer make the payment
through Onsite?

You can have the buyer pay through paypal direct.
Once the payment is made, you as the seller can update the BrickLink status to
“Paid” and then update to “Packed” and/or “Shipped”.
PayPal will keep a hold on the item and will only release the funds when the
item has been delivered (which means you must ship via a method which provides
tracking) or when the buyer releases the funds.
You aren’t avoiding any fees to BrickLink or PayPal with this, so should be good
😊
Good Luck!
Paul
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Nov 15, 2021 16:41
 Subject: Re: Buyer unable to pay with Paypal Onsite
 Viewed: 56 times
 Topic: Payment Methods
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Seller Does Not Ship to My Country Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Payment Methods, Something_4_U writes:
  In Payment Methods, calebfishn writes:
  First time this has happened to me. My buyer informs me that they cannot pay
for their order by Paypal Onsite.

Buyer says he gets an error statement: "We are unable to process your payment
using your paypal account at this time. Please go back to the merchant and try
using a different payment method."

Any ideas about what is going on and how I might help my buyer make the payment
through Onsite?

You can have the buyer pay through paypal direct.

Except when the buyer is most US states, UK, or EU, for tax collection….


  Once the payment is made, you as the seller can update the BrickLink status to
“Paid” and then update to “Packed” and/or “Shipped”.
PayPal will keep a hold on the item and will only release the funds when the
item has been delivered (which means you must ship via a method which provides
tracking) or when the buyer releases the funds.
You aren’t avoiding any fees to BrickLink or PayPal with this, so should be good
😊
Good Luck!
Paul