| Discussion Forum: Thread 312512 |
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| | | Author: | Remko100  | | Posted: | Nov 13, 2021 09:52 | | Subject: | Can't mark order as shipped | | Viewed: | 57 times | | Topic: | Technical Issues | |
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| A buyer ordered with paypal onsite. I sent an invoice, buyer paid. I marked the
order as packed yesterday. Shipped it today and now I can;t change the status
to shipped or completed. Could this have to do with the paypal-onsite, but buyer
paid regularly with paypal? So the system doesn't recognize the order as
paid and doesn't give an option to mark it shipped?
If so @admin, please turn this off. I wasn't happy with all the automated
stuff to begin with, this would be a great example of a system making disicions
I don't want it to interfer with.
If it;s something else: What then?
Anyone?
Kind regards,
Remko
Its a Bricky World
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| | | | | Author: | bobnikolov | | Posted: | Nov 13, 2021 09:55 | | Subject: | Re: Can't mark order as shipped | | Viewed: | 22 times | | Topic: | Technical Issues | |
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| In Technical Issues, Remko100 writes:
| | A buyer ordered with paypal onsite. I sent an invoice, buyer paid. I marked the
order as packed yesterday. Shipped it today and now I can;t change the status
to shipped or completed. Could this have to do with the paypal-onsite, but buyer
paid regularly with paypal? So the system doesn't recognize the order as
paid and doesn't give an option to mark it shipped?
If so @admin, please turn this off. I wasn't happy with all the automated
stuff to begin with, this would be a great example of a system making disicions
I don't want it to interfer with.
If it;s something else: What then?
Anyone?
Kind regards,
Remko
Its a Bricky World
|
Revert status to paid and then switch to shipped. This should works
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| | | | | | | Author: | Remko100 | | Posted: | Nov 13, 2021 10:04 | | Subject: | Re: Can't mark order as shipped | | Viewed: | 26 times | | Topic: | Technical Issues | |
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| Thank you. That worked.
@Admin, still a bug that needs fixing.
Remko
In Technical Issues, bobnikolov writes:
| | In Technical Issues, Remko100 writes:
| | A buyer ordered with paypal onsite. I sent an invoice, buyer paid. I marked the
order as packed yesterday. Shipped it today and now I can;t change the status
to shipped or completed. Could this have to do with the paypal-onsite, but buyer
paid regularly with paypal? So the system doesn't recognize the order as
paid and doesn't give an option to mark it shipped?
If so @admin, please turn this off. I wasn't happy with all the automated
stuff to begin with, this would be a great example of a system making disicions
I don't want it to interfer with.
If it;s something else: What then?
Anyone?
Kind regards,
Remko
Its a Bricky World
|
Revert status to paid and then switch to shipped. This should works
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| | | | | Author: | Teup | | Posted: | Nov 13, 2021 10:13 | | Subject: | Re: Can't mark order as shipped | | Viewed: | 25 times | | Topic: | Technical Issues | |
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| In Technical Issues, Remko100 writes:
| | A buyer ordered with paypal onsite. I sent an invoice, buyer paid. I marked the
order as packed yesterday. Shipped it today and now I can;t change the status
to shipped or completed. Could this have to do with the paypal-onsite, but buyer
paid regularly with paypal? So the system doesn't recognize the order as
paid and doesn't give an option to mark it shipped?
If so @admin, please turn this off. I wasn't happy with all the automated
stuff to begin with, this would be a great example of a system making disicions
I don't want it to interfer with.
If it;s something else: What then?
Anyone?
Kind regards,
Remko
Its a Bricky World
|
Yeah, a while ago Bricklink had some plan to overhaul the order status workflow,
but the project kind of stranded in a situation where we just had what we had
before, but some updating statuses is now a bit bugged. You can click "edit order"
at the bottom of the order page, there you can control payment status and payment
method. Playing around with that should allow you to set the correct order status
afterwards.
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| | | | | Author: | Stellar | | Posted: | Nov 14, 2021 05:22 | | Subject: | Re: Can't mark order as shipped | | Viewed: | 32 times | | Topic: | Technical Issues | |
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| In Technical Issues, Remko100 writes:
| | A buyer ordered with paypal onsite. I sent an invoice, buyer paid. I marked the
order as packed yesterday. Shipped it today and now I can;t change the status
to shipped or completed. Could this have to do with the paypal-onsite, but buyer
paid regularly with paypal? So the system doesn't recognize the order as
paid and doesn't give an option to mark it shipped?
If so @admin, please turn this off. I wasn't happy with all the automated
stuff to begin with, this would be a great example of a system making disicions
I don't want it to interfer with.
If it;s something else: What then?
Anyone?
Kind regards,
Remko
Its a Bricky World
|
Was the order to USA or UK? If so, it probably had TAX due that is collected
by Bricklink only if the payment is done through PayPal Onsite (or Stripe), so
to solve this you would need to refund and have them pay using the button in
Bricklink.
If that was not the case you might have not changed the Payment Status to paid,
edit the order here:
https://www.bricklink.com/orderEdit.asp?ID=
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Netherlands, Gelderland
Bulgaria, Sofia City
Spain, Comunidad Valenciana