Discussion Forum: Thread 312183

 Author: snarf1974 View Messages Posted By snarf1974
 Posted: Nov 7, 2021 12:03
 Subject: Bricklink advice to European sellers on custo
 Viewed: 159 times
 Topic: General
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

snarf1974 (964)

Location:  United Kingdom, England
Member Since Contact Type Status
Jun 9, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - Revoked
Store: Octopussy's Circus
Hello,

Not sure this is the correct forum to post this but I think a lot of European
sellers are missing out on sales as they are charging unnecessary costs for postage
related to customs fees.

I have been in discussion with a number of French and German sellers who were
unaware that their local post offices provide a customs form sticker which just
like the UK equivalent can be obtained for free from the post office and comes
in the form of a sticker which you attach to your package for customs.

Bricklinks advice on customs forms may be incorrect as all the information that
customs in the Uk and the EU can be written on these official customs stickers,
you do not need to add and waste paper adding it to packages.

I have attached a picture of the UK customs sticker


Regards

Christiann
 
 Author: StarBrick View Messages Posted By StarBrick
 Posted: Nov 7, 2021 13:42
 Subject: Re: Bricklink advice to European sellers on custo
 Viewed: 54 times
 Topic: General
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

StarBrick (7089)

Location:  Netherlands, Gelderland
Member Since Contact Type Status
Oct 18, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: StarBrick's BrickShop
In General, snarf1974 writes:
  Hello,

Not sure this is the correct forum to post this but I think a lot of European
sellers are missing out on sales as they are charging unnecessary costs for postage
related to customs fees.


Thanks for the information.

I am perhaps missing out on sales, not due to unnessary costs (I can not charge
custom fees...), but due to custom departments that do not align their methods
op processing orders.
I certainly overpaid for parts recently purchased in UK-stores, however.
I've been charged double the VAT in at least 3 orders the last 2 months (on
the UK side and the European side). And as non-VAT-registered seller/buyer, I
have no way to request a tax-refund. Posted a complaint, but I have zero confidence
I will ever hear something back from the tax departments. Either Britisch or
Dutch....

So I stopped buying in the UK until this is sorted as I do not feel very keen
on paying double tax fees .
 Author: snarf1974 View Messages Posted By snarf1974
 Posted: Nov 7, 2021 13:52
 Subject: Re: Bricklink advice to European sellers on custo
 Viewed: 63 times
 Topic: General
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

snarf1974 (964)

Location:  United Kingdom, England
Member Since Contact Type Status
Jun 9, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - Revoked
Store: Octopussy's Circus
In General, StarBrick writes:
  In General, snarf1974 writes:
  Hello,

Not sure this is the correct forum to post this but I think a lot of European
sellers are missing out on sales as they are charging unnecessary costs for postage
related to customs fees.


Thanks for the information.

I am perhaps missing out on sales, not due to unnessary costs (I can not charge
custom fees...), but due to custom departments that do not align their methods
op processing orders.
I certainly overpaid for parts recently purchased in UK-stores, however.
I've been charged double the VAT in at least 3 orders the last 2 months (on
the UK side and the European side). And as non-VAT-registered seller/buyer, I
have no way to request a tax-refund. Posted a complaint, but I have zero confidence
I will ever hear something back from the tax departments. Either Britisch or
Dutch....

So I stopped buying in the UK until this is sorted as I do not feel very keen
on paying double tax fees .

I find that many European sellers are putting up postage costs as they are using
larger packages to fit all the paperwork on the outside.

Why do sellers feel the need to always print off a invoice when all the information
is available on your account. I would guess that 99% of this wasted paper ends
up in the bin.

Not only is this unnecessary but a large waste of plastic and paper and I feel
Bricklink/The LEGO group should not be adversely wasting these resources.
 Author: Teup View Messages Posted By Teup
 Posted: Nov 7, 2021 15:29
 Subject: Re: Bricklink advice to European sellers on custo
 Viewed: 58 times
 Topic: General
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Teup (6611)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BLOKJESKONING
In General, snarf1974 writes:
  Why do sellers feel the need to always print off a invoice when all the information
is available on your account. I would guess that 99% of this wasted paper ends
up in the bin.

Not only is this unnecessary but a large waste of plastic and paper and I feel
Bricklink/The LEGO group should not be adversely wasting these resources.

Orders under GBP 135 need to be accompanied with a printed invoice, that's
the rule. The invoice proves that you have paid VAT to Bricklink. If no such
invoice is present, you'll be charged VAT a second time upon import.
 Author: stevetq2 View Messages Posted By stevetq2
 Posted: Feb 6, 2022 06:34
 Subject: Re: Bricklink advice to European sellers on custo
 Viewed: 37 times
 Topic: General
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

stevetq2 (7926)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 12, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Technic-NXT-Rare & More
It's fine printing out an invoice but when EU Customs take no notice of it
and charge VAT AGAIN then what's the point.

I have suspended sales to the EU until they stop being idiots and allow sensible
trade without the ridiculous bureaucracy and 'jobs worth' customs officials,
I have no such problems exporting to Norway or Switzerland or even the USA and
Australia.

Steve


In General, Teup writes:
  In General, snarf1974 writes:
  Why do sellers feel the need to always print off a invoice when all the information
is available on your account. I would guess that 99% of this wasted paper ends
up in the bin.

Not only is this unnecessary but a large waste of plastic and paper and I feel
Bricklink/The LEGO group should not be adversely wasting these resources.

Orders under GBP 135 need to be accompanied with a printed invoice, that's
the rule. The invoice proves that you have paid VAT to Bricklink. If no such
invoice is present, you'll be charged VAT a second time upon import.
 Author: Teup View Messages Posted By Teup
 Posted: Nov 7, 2021 15:27
 Subject: Re: Bricklink advice to European sellers on custo
 Viewed: 55 times
 Topic: General
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

Teup (6611)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BLOKJESKONING
In General, snarf1974 writes:
  Hello,

Not sure this is the correct forum to post this but I think a lot of European
sellers are missing out on sales as they are charging unnecessary costs for postage
related to customs fees.

I have been in discussion with a number of French and German sellers who were
unaware that their local post offices provide a customs form sticker which just
like the UK equivalent can be obtained for free from the post office and comes
in the form of a sticker which you attach to your package for customs.

Bricklinks advice on customs forms may be incorrect as all the information that
customs in the Uk and the EU can be written on these official customs stickers,
you do not need to add and waste paper adding it to packages.

I have attached a picture of the UK customs sticker


Regards

Christiann

The usage of CN22 and CN23 forms is basic practise and well known amongst sellers.
Probably the ones you talked to are just making excuses for charging high postage
fees. Some sellers even charge fees for making 0% VAT intracommunity invoices,
even though that's just supposed to be part of selling.

However, AFAIK all of this is pretty much a thing of the past since the new global
postal system was introduced in 2019 and this is now mostly happening digitally.
I still have a whole pile of both CN22's and CN23's that I will probably
just have to throw away...