| Discussion Forum: Thread 310293 |
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| | | Author: | yoavheskia  | | Posted: | Oct 3, 2021 09:44 | | Subject: | Seller is not aware of order I made? | | Viewed: | 211 times | | Topic: | Problem Order | |
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| Hi,
I made an order on 30.9 and paid for it (instant checkout). The seller has a
100% positive feedbacks (170 feedbacks, not so many but still enough to trust
the seller).
Since the morning I made the order until now- more then 3 days- the status of
this order is still "paid". I didn't get any message from him.
I think the seller didn't log in to his bricklink account and didn't
see the mails from b.l and PayPal.
How can I contact the seller and what should I do next?
Thanks for the advice,
Yoav
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| | | | | Author: | tons_of_bricks | | Posted: | Oct 3, 2021 09:56 | | Subject: | Re: Seller is not aware of order I made? | | Viewed: | 72 times | | Topic: | Problem Order | |
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| In Problem Order, yoavheskia writes:
| | Hi,
I made an order on 30.9 and paid for it (instant checkout). The seller has a
100% positive feedbacks (170 feedbacks, not so many but still enough to trust
the seller).
Since the morning I made the order until now- more then 3 days- the status of
this order is still "paid". I didn't get any message from him.
I think the seller didn't log in to his bricklink account and didn't
see the mails from b.l and PayPal.
How can I contact the seller and what should I do next?
Thanks for the advice,
Yoav
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He most likely knows about the order. What's the shipping time frame he gives
in his terms? This is a weekend too. You can always click on the order, scroll
to the bottom, and click on "contact seller" and just asked about it. There have
a been a few times I've accidentally missed an order I received.
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| | | | | | | Author: | yoavheskia | | Posted: | Oct 3, 2021 10:40 | | Subject: | Re: Seller is not aware of order I made? | | Viewed: | 64 times | | Topic: | Problem Order | |
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| | | What's the shipping time frame he gives in his terms?
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-"Your orders will be shipped no later than the following day of receipt. Except
for Sundays and public holidays".
I made the order on Thursday, before the weekend.
| | You can always click on the order, scroll
to the bottom, and click on "contact seller" and just asked about it. There have
a been a few times I've accidentally missed an order I received.
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I will write him. I hope it will help.
Thanks for your reply,
Yoav
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| | | | | | | | | Author: | yoavheskia | | Posted: | Oct 4, 2021 08:17 | | Subject: | Re: Seller is not aware of order I made? | | Viewed: | 45 times | | Topic: | Problem Order | |
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| Another day passed.
Yesterday I sent a message to the seller. he didn't read it. 5 days since
paying and still not even a single word from the seller.
What can I do next?
Thanks, Yoav
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| | | | | | | | | | | Author: | MrPetovan | | Posted: | Oct 4, 2021 08:36 | | Subject: | Re: Seller is not aware of order I made? | | Viewed: | 37 times | | Topic: | Problem Order | |
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| After 7 days have passed, you can start a NRS (Non-Responsive Seller) alert:
https://www.bricklink.com/help.asp?helpID=1111
In Problem Order, yoavheskia writes:
| | Another day passed.
Yesterday I sent a message to the seller. he didn't read it. 5 days since
paying and still not even a single word from the seller.
What can I do next?
Thanks, Yoav
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| | | | | | | | | | | | | Author: | peregrinator | | Posted: | Oct 4, 2021 08:45 | | Subject: | Re: Seller is not aware of order I made? | | Viewed: | 41 times | | Topic: | Problem Order | |
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| I think an NRS is for orders that aren't paid (e.g. if you're waiting
for an invoice from a seller). This would be an NSS
In Problem Order, MrPetovan writes:
| | After 7 days have passed, you can start a NRS (Non-Responsive Seller) alert:
https://www.bricklink.com/help.asp?helpID=1111
In Problem Order, yoavheskia writes:
| | Another day passed.
Yesterday I sent a message to the seller. he didn't read it. 5 days since
paying and still not even a single word from the seller.
What can I do next?
Thanks, Yoav
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| | | | | | | | | | | | | | | Author: | MrPetovan | | Posted: | Oct 4, 2021 08:49 | | Subject: | Re: Seller is not aware of order I made? | | Viewed: | 47 times | | Topic: | Problem Order | |
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| You are right, it should be a NSS (Non Shipping Seller) alert: https://www.bricklink.com/help.asp?helpID=110&q=nss
In Problem Order, peregrinator writes:
| | I think an NRS is for orders that aren't paid (e.g. if you're waiting
for an invoice from a seller). This would be an NSS
In Problem Order, MrPetovan writes:
| | After 7 days have passed, you can start a NRS (Non-Responsive Seller) alert:
https://www.bricklink.com/help.asp?helpID=1111
In Problem Order, yoavheskia writes:
| | Another day passed.
Yesterday I sent a message to the seller. he didn't read it. 5 days since
paying and still not even a single word from the seller.
What can I do next?
Thanks, Yoav
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| | | | | | | | | | | | | | | | | Author: | yoavheskia | | Posted: | Oct 4, 2021 10:01 | | Subject: | Re: Seller is not aware of order I made? | | Viewed: | 51 times | | Topic: | Problem Order | |
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| In Problem Order, MrPetovan writes:
Thank you, I will do it but I really would prefer just to get the order without
starting the NSS process.
I'm just wondering what happened to the seller and why he is ignoring my
order.
As I mentioned, this seller has 100% positive rating.
I didn't make a large order but still- it's according to the store terms.
I find this situation little bit strange...
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| | | | | Author: | legoman77 | | Posted: | Oct 3, 2021 12:00 | | Subject: | Re: Seller is not aware of order I made? | | Viewed: | 54 times | | Topic: | Problem Order | |
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| In Problem Order, yoavheskia writes:
| | Seller is not aware of order I made?
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The only good thing is when your spouse "is not aware of order (I) made."
John P
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| | | | | Author: | yoavheskia | | Posted: | Oct 4, 2021 14:03 | | Subject: | (Cancelled) | | Viewed: | 76 times | | Topic: | Problem Order | |
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| | (Cancelled) |
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Israel, Mehoz Tel Aviv
USA, Missouri
