Discussion Forum: Thread 310043

 Author: MrPetovan View Messages Posted By MrPetovan
 Posted: Sep 28, 2021 11:42
 Subject: Missing packing dimensions != 0x0x0
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 Topic: Suggestions
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MrPetovan (930)

Location:  USA, New York
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I have a special shipping policy for items under ¼in which minifigures do not
qualify for, but it was offered to one of my buyers because the following minifigure
doesn't have any packing dimension:
 
Minifig No: tlm072  Name: Emmet - Wide Smile with Teeth and Tongue
* 
tlm072 (Inv) Emmet - Wide Smile with Teeth and Tongue
Minifigures: The LEGO Movie

In the order page, the dimensions for the minifigure are indicated as "0x0x0"
which is under ¼in but it isn't correct.

Please ignore (=fail) size conditions in shipping policies for items missing
these dimensions.
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Sep 28, 2021 11:51
 Subject: Re: Missing packing dimensions != 0x0x0
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 Topic: Suggestions
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jennnifer (3532)

Location:  USA, Illinois
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In Suggestions, MrPetovan writes:
  I have a special shipping policy for items under ¼in which minifigures do not
qualify for, but it was offered to one of my buyers because the following minifigure
doesn't have any packing dimension:
 
Minifig No: tlm072  Name: Emmet - Wide Smile with Teeth and Tongue
* 
tlm072 (Inv) Emmet - Wide Smile with Teeth and Tongue
Minifigures: The LEGO Movie

In the order page, the dimensions for the minifigure are indicated as "0x0x0"
which is under ¼in but it isn't correct.

Please ignore (=fail) size conditions in shipping policies for items missing
these dimensions.

Just curious... why the 1/4 inch thing? I don't know of any US restrictions
on package thickness??

Jen
 Author: MrPetovan View Messages Posted By MrPetovan
 Posted: Sep 28, 2021 11:53
 Subject: Re: Missing packing dimensions != 0x0x0
 Viewed: 31 times
 Topic: Suggestions
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MrPetovan (930)

Location:  USA, New York
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Store: MrPetovan's Clearance Sale
It is for USPS Letter Mail. I've been able to ship tiles and capes for cheap
with it.

In Suggestions, jennnifer writes:
  In Suggestions, MrPetovan writes:
  I have a special shipping policy for items under ¼in which minifigures do not
qualify for, but it was offered to one of my buyers because the following minifigure
doesn't have any packing dimension:
 
Minifig No: tlm072  Name: Emmet - Wide Smile with Teeth and Tongue
* 
tlm072 (Inv) Emmet - Wide Smile with Teeth and Tongue
Minifigures: The LEGO Movie

In the order page, the dimensions for the minifigure are indicated as "0x0x0"
which is under ¼in but it isn't correct.

Please ignore (=fail) size conditions in shipping policies for items missing
these dimensions.

Just curious... why the 1/4 inch thing? I don't know of any US restrictions
on package thickness??

Jen
 Author: jennnifer View Messages Posted By jennnifer
 Posted: Sep 28, 2021 12:00
 Subject: Re: Missing packing dimensions != 0x0x0
 Viewed: 30 times
 Topic: Suggestions
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jennnifer (3532)

Location:  USA, Illinois
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Store: Old Grey Bricks
In Suggestions, MrPetovan writes:
  It is for USPS Letter Mail. I've been able to ship tiles and capes for cheap
with it.


Ah, I used to do that occasionally on request, but gave it up when an envelope
was returned to me with $2.90 'Postage Due' written on it. The mailing
rules do preclude rigid objects, so I guess it's just the luck of the draw!


Jen


  In Suggestions, jennnifer writes:
  In Suggestions, MrPetovan writes:
  I have a special shipping policy for items under ¼in which minifigures do not
qualify for, but it was offered to one of my buyers because the following minifigure
doesn't have any packing dimension:
 
Minifig No: tlm072  Name: Emmet - Wide Smile with Teeth and Tongue
* 
tlm072 (Inv) Emmet - Wide Smile with Teeth and Tongue
Minifigures: The LEGO Movie

In the order page, the dimensions for the minifigure are indicated as "0x0x0"
which is under ¼in but it isn't correct.

Please ignore (=fail) size conditions in shipping policies for items missing
these dimensions.

Just curious... why the 1/4 inch thing? I don't know of any US restrictions
on package thickness??

Jen
 Author: peregrinator View Messages Posted By peregrinator
 Posted: Sep 28, 2021 12:01
 Subject: Re: Missing packing dimensions != 0x0x0
 Viewed: 24 times
 Topic: Suggestions
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peregrinator (771)

Location:  USA, New Jersey
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In Suggestions, jennnifer writes:
  Ah, I used to do that occasionally on request, but gave it up when an envelope
was returned to me with $2.90 'Postage Due' written on it. The mailing
rules do preclude rigid objects, so I guess it's just the luck of the draw!


There's also a chance that any rigid parts could get damaged by the automatic
sorting machines
 Author: MrPetovan View Messages Posted By MrPetovan
 Posted: Sep 28, 2021 12:04
 Subject: Re: Missing packing dimensions != 0x0x0
 Viewed: 29 times
 Topic: Suggestions
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MrPetovan (930)

Location:  USA, New York
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Store: MrPetovan's Clearance Sale
In Suggestions, peregrinator writes:
  In Suggestions, jennnifer writes:
  Ah, I used to do that occasionally on request, but gave it up when an envelope
was returned to me with $2.90 'Postage Due' written on it. The mailing
rules do preclude rigid objects, so I guess it's just the luck of the draw!


There's also a chance that any rigid parts could get damaged by the automatic
sorting machines

I agree it is a fine line to thread, but the shipping method should definitely
NOT be suggested for minifigures, and it was this time because the minifigure
is missing packing dimensions, which isn't the same as having dimensions
of zero.
 Author: MrPetovan View Messages Posted By MrPetovan
 Posted: Sep 28, 2021 12:06
 Subject: Re: Missing packing dimensions != 0x0x0
 Viewed: 25 times
 Topic: Suggestions
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MrPetovan (930)

Location:  USA, New York
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Thank you for the heads-up, so far I used it for a couple orders, one for exactly
one 2x2 round tile and another for a single cape.

In Suggestions, jennnifer writes:
  In Suggestions, MrPetovan writes:
  It is for USPS Letter Mail. I've been able to ship tiles and capes for cheap
with it.


Ah, I used to do that occasionally on request, but gave it up when an envelope
was returned to me with $2.90 'Postage Due' written on it. The mailing
rules do preclude rigid objects, so I guess it's just the luck of the draw!


Jen
 Author: kzinti View Messages Posted By kzinti
 Posted: Sep 28, 2021 12:47
 Subject: Re: Missing packing dimensions != 0x0x0
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 Topic: Suggestions
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kzinti (4924)

Location:  USA, Missouri
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Jun 20, 2001 Contact Member Seller
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Store: The Brick Bin
In Suggestions, MrPetovan writes:
  It is for USPS Letter Mail. I've been able to ship tiles and capes for cheap
with it.

In Suggestions, jennnifer writes:
  In Suggestions, MrPetovan writes:
  I have a special shipping policy for items under ¼in which minifigures do not
qualify for, but it was offered to one of my buyers because the following minifigure
doesn't have any packing dimension:
 
Minifig No: tlm072  Name: Emmet - Wide Smile with Teeth and Tongue
* 
tlm072 (Inv) Emmet - Wide Smile with Teeth and Tongue
Minifigures: The LEGO Movie

In the order page, the dimensions for the minifigure are indicated as "0x0x0"
which is under ¼in but it isn't correct.

Please ignore (=fail) size conditions in shipping policies for items missing
these dimensions.

Just curious... why the 1/4 inch thing? I don't know of any US restrictions
on package thickness??

Jen

International Letter Mail can only be used for items of $0.00 value. All Goods
must ship at Package Rate. Snipped from USPS site:
 
 Author: MrPetovan View Messages Posted By MrPetovan
 Posted: Sep 28, 2021 14:00
 Subject: Re: Missing packing dimensions != 0x0x0
 Viewed: 27 times
 Topic: Suggestions
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MrPetovan (930)

Location:  USA, New York
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Store: MrPetovan's Clearance Sale
Indeed, but this just means USPS isn't liable in case of lost Letter Mail
like it guess could be for tracked packages for example. So it definitely would
be my loss if the letter didn't arrive with a part in it.

In Suggestions, kzinti writes:
  International Letter Mail can only be used for items of $0.00 value. All Goods
must ship at Package Rate. Snipped from USPS site:
 Author: TallyToyBricks View Messages Posted By TallyToyBricks
 Posted: Sep 28, 2021 12:14
 Subject: Re: Missing packing dimensions != 0x0x0
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 Topic: Suggestions
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TallyToyBricks (3765)

Location:  USA, Florida
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  In the order page, the dimensions for the minifigure are indicated as "0x0x0"
which is under ¼in but it isn't correct.

I don't believe most (or any) minifigs have dimensions.

You can check your inventory; on My Inventory, select "show more options", then
select "No Packing Dim in Catalog" and hit enter.

You will get a list of all items without Dimensions in your inventory (in my
case over 1400).
 Author: MrPetovan View Messages Posted By MrPetovan
 Posted: Sep 28, 2021 12:35
 Subject: Re: Missing packing dimensions != 0x0x0
 Viewed: 31 times
 Topic: Suggestions
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MrPetovan (930)

Location:  USA, New York
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I'm fine with items not having any dimensions set, but when they don't
have dimensions, they shouldn't enable the shipping methods with a dimension
constraint.

No dimensions set isn't equivalent to dimensions set to zero.

In Suggestions, TallyToyBricks writes:
  
  In the order page, the dimensions for the minifigure are indicated as "0x0x0"
which is under ¼in but it isn't correct.

I don't believe most (or any) minifigs have dimensions.

You can check your inventory; on My Inventory, select "show more options", then
select "No Packing Dim in Catalog" and hit enter.

You will get a list of all items without Dimensions in your inventory (in my
case over 1400).
 Author: tons_of_bricks View Messages Posted By tons_of_bricks
 Posted: Sep 28, 2021 13:48
 Subject: Re: Missing packing dimensions != 0x0x0
 Viewed: 28 times
 Topic: Suggestions
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tons_of_bricks (12738)

Location:  USA, Missouri
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In Suggestions, MrPetovan writes:
  I'm fine with items not having any dimensions set, but when they don't
have dimensions, they shouldn't enable the shipping methods with a dimension
constraint.

No dimensions set isn't equivalent to dimensions set to zero.

In Suggestions, TallyToyBricks writes:
  
  In the order page, the dimensions for the minifigure are indicated as "0x0x0"
which is under ¼in but it isn't correct.

I don't believe most (or any) minifigs have dimensions.

You can check your inventory; on My Inventory, select "show more options", then
select "No Packing Dim in Catalog" and hit enter.

You will get a list of all items without Dimensions in your inventory (in my
case over 1400).

It's probably a bug. I know with items missing weight, they won't go
through my weight-bound shipping methods.
 Author: MrPetovan View Messages Posted By MrPetovan
 Posted: Sep 28, 2021 14:01
 Subject: Re: Missing packing dimensions != 0x0x0
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 Topic: Suggestions
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MrPetovan (930)

Location:  USA, New York
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Thanks, I'll submit it as a Bug in the relevant forum section. Maybe Parts
are fine in this regard but Minifigures aren't yet?

In Suggestions, firestar246 writes:
  It's probably a bug. I know with items missing weight, they won't go
through my weight-bound shipping methods.
 Author: Brick.Door View Messages Posted By Brick.Door
 Posted: Oct 28, 2021 15:07
 Subject: Re: Missing packing dimensions != 0x0x0
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Brick.Door (7507)

Location:  USA, New York
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In Suggestions, MrPetovan writes:
  Thanks, I'll submit it as a Bug in the relevant forum section. Maybe Parts
are fine in this regard but Minifigures aren't yet?

In Suggestions, firestar246 writes:
  It's probably a bug. I know with items missing weight, they won't go
through my weight-bound shipping methods.

Parts works the same way. I just had an order select a thin shipping method even
though it had a chunky part. There are no dimensions in the catalog for that
part.

Really poor programming. (or design, or testing - not sure where the failure
happened)
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: Oct 28, 2021 15:40
 Subject: Re: Missing packing dimensions != 0x0x0
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Admin_Russell

Location:  USA, California
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In Suggestions, Brick.Door writes:
  In Suggestions, MrPetovan writes:
  Thanks, I'll submit it as a Bug in the relevant forum section. Maybe Parts
are fine in this regard but Minifigures aren't yet?

In Suggestions, firestar246 writes:
  It's probably a bug. I know with items missing weight, they won't go
through my weight-bound shipping methods.

Parts works the same way. I just had an order select a thin shipping method even
though it had a chunky part. There are no dimensions in the catalog for that
part.

Really poor programming. (or design, or testing - not sure where the failure
happened)

For some reason, many 0,0,0 dimensions got entered into the catalog system at
the beginning, and maybe some are still "happening" that way. In the third phase
of Packing Dimensions - (which should be starting pretty soon) we will go through
the data and fix this problem.
 Author: Brick.Door View Messages Posted By Brick.Door
 Posted: Oct 28, 2021 17:00
 Subject: Re: Missing packing dimensions != 0x0x0
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Brick.Door (7507)

Location:  USA, New York
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In Suggestions, Admin_Russell writes:
  
For some reason, many 0,0,0 dimensions got entered into the catalog system at
the beginning, and maybe some are still "happening" that way. In the third phase
of Packing Dimensions - (which should be starting pretty soon) we will go through
the data and fix this problem.

In the case the part was
 
Part No: 22402  Name: Minifigure Armor Breastplate with Shoulder Pads Large, Pentagonal Cutout and 4 Studs on Back
* 
22402 Minifigure Armor Breastplate with Shoulder Pads Large, Pentagonal Cutout and 4 Studs on Back
Parts: Minifigure, Body Wear
and it appears to have blank dimensions. They
show as a question mark on the catalog page, not 0,0,0.

Unless the catalog page is programmed to show 0,0,0 dimension as a question mark.
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: Oct 28, 2021 17:18
 Subject: Re: Missing packing dimensions != 0x0x0
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Admin_Russell

Location:  USA, California
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In Suggestions, Brick.Door writes:
  In Suggestions, Admin_Russell writes:
  
For some reason, many 0,0,0 dimensions got entered into the catalog system at
the beginning, and maybe some are still "happening" that way. In the third phase
of Packing Dimensions - (which should be starting pretty soon) we will go through
the data and fix this problem.

In the case the part was
 
Part No: 22402  Name: Minifigure Armor Breastplate with Shoulder Pads Large, Pentagonal Cutout and 4 Studs on Back
* 
22402 Minifigure Armor Breastplate with Shoulder Pads Large, Pentagonal Cutout and 4 Studs on Back
Parts: Minifigure, Body Wear
and it appears to have blank dimensions. They
show as a question mark on the catalog page, not 0,0,0.

Unless the catalog page is programmed to show 0,0,0 dimension as a question mark.

In this case it is because the Packing Type is set to Weight instead of Volume.
I have just changed it to Volume, and we'll need to adjust the catalog page
to show (V) even if there are no dimensions in the fields.
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Sep 28, 2021 14:05
 Subject: Re: Missing packing dimensions != 0x0x0
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cosmicray (3489)

Location:  USA, Florida
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In Suggestions, MrPetovan writes:
  I'm fine with items not having any dimensions set, but when they don't
have dimensions, they shouldn't enable the shipping methods with a dimension
constraint.

No dimensions set isn't equivalent to dimensions set to zero.

Agreed. Having said that, once upon a time minifigs were getting a stealth packing
dimension applied to them. Duplo figs were getting a different stealth size (or
volume) than regular minifigs. Presumably Technic figs would be different still.

I think it was something that was hard-coded back when IC was first being developed.
I know I did a bunch of test cases to determine how many otherwise non-dimensional
minifigs would fit into various small packages, to figure out what the stealth
dimensions (or volumes) actually are. I'll dig around and see if I have any
notes about that.

Nita Rae