Discussion Forum: Thread 307667

 Author: Rustbelt.Bricks View Messages Posted By Rustbelt.Bricks
 Posted: Aug 9, 2021 18:21
 Subject: Onsite Payment/Cannot Ship to "x" state
 Viewed: 76 times
 Topic: Payment Methods
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Rustbelt.Bricks (58)

Location:  USA, Ohio
Member Since Contact Type Status
Apr 17, 2017 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Rustbelt Bricks
Hi there,

I have been absent from my account for about 2 years. Got it up and running this
week, but a customer messaged me and said he could not order due to a message
saying "seller does not ship to your state." When I visit my store, it even says
that I do not ship to my own state.

After reading up on it, people have said it's related to "not offering an
onsite payment option for sales tax". But I have my Paypal AND Stripe payment
setup, so am I missing something? I am not sure what I am missing here and any
help would be great!

Thank you!
 Author: starbeanie View Messages Posted By starbeanie
 Posted: Aug 9, 2021 21:36
 Subject: Re: Onsite Payment/Cannot Ship to "x" state
 Viewed: 37 times
 Topic: Payment Methods
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starbeanie (10856)

Location:  USA, Virginia
Member Since Contact Type Status
Jan 23, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Starbeanie's Bricks
Try removing PayPal Onsite and then putting it back. Worked for me.

In Payment Methods, Rustbelt.Bricks writes:
  Hi there,

I have been absent from my account for about 2 years. Got it up and running this
week, but a customer messaged me and said he could not order due to a message
saying "seller does not ship to your state." When I visit my store, it even says
that I do not ship to my own state.

After reading up on it, people have said it's related to "not offering an
onsite payment option for sales tax". But I have my Paypal AND Stripe payment
setup, so am I missing something? I am not sure what I am missing here and any
help would be great!

Thank you!