Discussion Forum: Thread 307667 |
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| | Author: | Rustbelt.Bricks | Posted: | Aug 9, 2021 18:21 | Subject: | Onsite Payment/Cannot Ship to "x" state | Viewed: | 76 times | Topic: | Payment Methods | |
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| Hi there,
I have been absent from my account for about 2 years. Got it up and running this
week, but a customer messaged me and said he could not order due to a message
saying "seller does not ship to your state." When I visit my store, it even says
that I do not ship to my own state.
After reading up on it, people have said it's related to "not offering an
onsite payment option for sales tax". But I have my Paypal AND Stripe payment
setup, so am I missing something? I am not sure what I am missing here and any
help would be great!
Thank you!
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| | | | Author: | starbeanie | Posted: | Aug 9, 2021 21:36 | Subject: | Re: Onsite Payment/Cannot Ship to "x" state | Viewed: | 37 times | Topic: | Payment Methods | |
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| Try removing PayPal Onsite and then putting it back. Worked for me.
In Payment Methods, Rustbelt.Bricks writes:
| Hi there,
I have been absent from my account for about 2 years. Got it up and running this
week, but a customer messaged me and said he could not order due to a message
saying "seller does not ship to your state." When I visit my store, it even says
that I do not ship to my own state.
After reading up on it, people have said it's related to "not offering an
onsite payment option for sales tax". But I have my Paypal AND Stripe payment
setup, so am I missing something? I am not sure what I am missing here and any
help would be great!
Thank you!
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