Discussion Forum: Thread 292328

 Author: TeeBoxLu View Messages Posted By TeeBoxLu
 Posted: Jul 5, 2021 11:10
 Subject: Should a buyer request a cancellation when ?
 Viewed: 116 times
 Topic: Problem
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TeeBoxLu (628)

Location:  Canada, Alberta
Member Since Contact Type Status
Mar 5, 2015 Contact Member Buyer
Buying Privileges - OK
... the seller has not sent an invoice after four days and the seller then sends
a polite inquiry about the health or availability of the seller and it is not
answered for four days either? Then should the seller report a problem if no
one answers the cancellation request? Your opinions matter.
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Jul 5, 2021 11:11
 Subject: Re: Should a buyer request a cancellation when ?
 Viewed: 42 times
 Topic: Problem
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: Brickwilbo Betuwe Bricks
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In Problem, TeeBoxLu writes:
  ... the seller has not sent an invoice after four days and the seller then sends
a polite inquiry about the health or availability of the seller and it is not
answered for four days either? Then should the seller report a problem if no
one answers the cancellation request? Your opinions matter.

Check your email spamfolder for an mail from the seller.

Start NRS to get attention: https://www.bricklink.com/retract.asp
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Jul 5, 2021 11:14
 Subject: Re: Should a buyer request a cancellation when ?
 Viewed: 50 times
 Topic: Problem
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Problem, TeeBoxLu writes:
  ... the seller has not sent an invoice after four days and the seller then sends
a polite inquiry about the health or availability of the seller and it is not
answered for four days either? Then should the seller report a problem if no
one answers the cancellation request? Your opinions matter.

If you haven’t received any invoice nor communication for 7 days, you can start
an NRS.
https://www.bricklink.com/help.asp?helpID=1111

And two weeks later you’ll be able to cancel the order (that is, yourself, as
a buyer, otherwise you’d need the seller to do something and, obviously, they’re
not doing anything so it’d take longer (eternity?) for the order to be cancelled).
 Author: TeeBoxLu View Messages Posted By TeeBoxLu
 Posted: Jul 5, 2021 12:42
 Subject: Re: Should a buyer request a cancellation when ?
 Viewed: 43 times
 Topic: Problem
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TeeBoxLu (628)

Location:  Canada, Alberta
Member Since Contact Type Status
Mar 5, 2015 Contact Member Buyer
Buying Privileges - OK
Hey ... Thanks a lot. Good to know.

In Problem, SylvainLS writes:
  In Problem, TeeBoxLu writes:
  ... the seller has not sent an invoice after four days and the seller then sends
a polite inquiry about the health or availability of the seller and it is not
answered for four days either? Then should the seller report a problem if no
one answers the cancellation request? Your opinions matter.

If you haven’t received any invoice nor communication for 7 days, you can start
an NRS.
https://www.bricklink.com/help.asp?helpID=1111

And two weeks later you’ll be able to cancel the order (that is, yourself, as
a buyer, otherwise you’d need the seller to do something and, obviously, they’re
not doing anything so it’d take longer (eternity?) for the order to be cancelled).
 Author: TeeBoxLu View Messages Posted By TeeBoxLu
 Posted: Jul 21, 2021 19:31
 Subject: Re: Should a buyer request a cancellation when ?
 Viewed: 68 times
 Topic: Problem
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TeeBoxLu (628)

Location:  Canada, Alberta
Member Since Contact Type Status
Mar 5, 2015 Contact Member Buyer
Buying Privileges - OK
All your advice worked great.
It is an easy, although tedious process.
Thanks again.

In Problem, TeeBoxLu writes:
  Hey ... Thanks a lot. Good to know.

In Problem, SylvainLS writes:
  In Problem, TeeBoxLu writes:
  ... the seller has not sent an invoice after four days and the seller then sends
a polite inquiry about the health or availability of the seller and it is not
answered for four days either? Then should the seller report a problem if no
one answers the cancellation request? Your opinions matter.

If you haven’t received any invoice nor communication for 7 days, you can start
an NRS.
https://www.bricklink.com/help.asp?helpID=1111

And two weeks later you’ll be able to cancel the order (that is, yourself, as
a buyer, otherwise you’d need the seller to do something and, obviously, they’re
not doing anything so it’d take longer (eternity?) for the order to be cancelled).
 Author: molten.brick View Messages Posted By molten.brick
 Posted: Jul 5, 2021 11:54
 Subject: Re: Should a buyer request a cancellation when ?
 Viewed: 43 times
 Topic: Problem
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molten.brick (13)

Location:  Australia, Tasmania
Member Since Contact Type Status
May 26, 2021 Contact Member Buyer
Buying Privileges - OK
Seven days is the accepted time frame.
As a buyer - once you checkout you're liable.
I would assume a seller should be held even more accountable?!@#
Good luck - please remember, it's not the end of the world.

In Problem, TeeBoxLu writes:
  ... the seller has not sent an invoice after four days and the seller then sends
a polite inquiry about the health or availability of the seller and it is not
answered for four days either? Then should the seller report a problem if no
one answers the cancellation request? Your opinions matter.
 Author: TeeBoxLu View Messages Posted By TeeBoxLu
 Posted: Jul 5, 2021 12:36
 Subject: Re: Should a buyer request a cancellation when ?
 Viewed: 36 times
 Topic: Problem
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TeeBoxLu (628)

Location:  Canada, Alberta
Member Since Contact Type Status
Mar 5, 2015 Contact Member Buyer
Buying Privileges - OK
Exactly! Not the end of the world. thanks.


In Problem, molten.brick writes:
  Seven days is the accepted time frame.
As a buyer - once you checkout you're liable.
I would assume a seller should be held even more accountable?!@#
Good luck - please remember, it's not the end of the world.

  In Problem, TeeBoxLu writes:
  ... the seller has not sent an invoice after four days and the seller then sends
a polite inquiry about the health or availability of the seller and it is not
answered for four days either? Then should the seller report a problem if no
one answers the cancellation request? Your opinions matter.
 Author: molten.brick View Messages Posted By molten.brick
 Posted: Jul 5, 2021 12:59
 Subject: Re: Should a buyer request a cancellation when ?
 Viewed: 39 times
 Topic: Problem
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molten.brick (13)

Location:  Australia, Tasmania
Member Since Contact Type Status
May 26, 2021 Contact Member Buyer
Buying Privileges - OK
It is however a pain in either one, or both of you buttocks.

In Problem, TeeBoxLu writes:
  Exactly! Not the end of the world. thanks.


In Problem, molten.brick writes:
  Seven days is the accepted time frame.
As a buyer - once you checkout you're liable.
I would assume a seller should be held even more accountable?!@#
Good luck - please remember, it's not the end of the world.

  In Problem, TeeBoxLu writes:
  ... the seller has not sent an invoice after four days and the seller then sends
a polite inquiry about the health or availability of the seller and it is not
answered for four days either? Then should the seller report a problem if no
one answers the cancellation request? Your opinions matter.