| Discussion Forum: Thread 292209 |
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| | | Author: | Pam_Shaver  | | Posted: | Jul 3, 2021 10:02 | | Subject: | So now what? | | Viewed: | 312 times | | Topic: | Designer Program | |
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| I bought 2 Castle in the Forest. Lego has charged my card already. When will
they be shipped? Do you think they will print or allow to be printed a hard
copy of the instructions? If I give them as gifts it would be nice to have the
instructions.
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| | | | | Author: | yorbrick | | Posted: | Jul 3, 2021 10:04 | | Subject: | Re: So now what? | | Viewed: | 72 times | | Topic: | Designer Program | |
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| In LEGO, Pam_Shaver writes:
| | I bought 2 Castle in the Forest. Lego has charged my card already. When will
they be shipped? Do you think they will print or allow to be printed a hard
copy of the instructions? If I give them as gifts it would be nice to have the
instructions.
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Are you sure they have charged your card, and not just done a pre authorisation?
Isn't shipping at the start of 2022, or something similar?
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| | | | | Author: | psusaxman2000 | | Posted: | Jul 3, 2021 10:06 | | Subject: | Re: So now what? | | Viewed: | 71 times | | Topic: | Designer Program | |
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| In LEGO, Pam_Shaver writes:
| | I bought 2 Castle in the Forest. Lego has charged my card already. When will
they be shipped? Do you think they will print or allow to be printed a hard
copy of the instructions? If I give them as gifts it would be nice to have the
instructions.
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This is from the page where you pre-ordered....right below the button.
"You will only be charged if this project is one of the first five projects to
receive 3,000 pre-orders, and only once the product is shipped to you. We estimate
the product will ship in January 2022.
The maximum pre-order quantity per person is 5."
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| | | | | Author: | Elkenwood | | Posted: | Jul 3, 2021 10:19 | | Subject: | Re: So now what? | | Viewed: | 71 times | | Topic: | Designer Program | |
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| In LEGO, Pam_Shaver writes:
| | I bought 2 Castle in the Forest. Lego has charged my card already. When will
they be shipped? Do you think they will print or allow to be printed a hard
copy of the instructions? If I give them as gifts it would be nice to have the
instructions.
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Are you sure it's actually been charged and not just showing up as a pending
transaction? Lego will make sure the card goes through, but shouldn't actually
charge your account until the set ships to your address in ~December of this
year.
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| | | | | | | Author: | Pam_Shaver | | Posted: | Jul 3, 2021 10:21 | | Subject: | Re: So now what? | | Viewed: | 80 times | | Topic: | Designer Program | |
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| | Yes, my card says pending. Will it stay pending until January? |
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| | | | | | | | | Author: | psusaxman2000 | | Posted: | Jul 3, 2021 10:34 | | Subject: | Re: So now what? | | Viewed: | 70 times | | Topic: | Designer Program | |
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| In LEGO, Pam_Shaver writes:
| | Yes, my card says pending. Will it stay pending until January?
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Yes. It is essentially a hold on your card for the amount, but not an actual
charge. That is how they verify the payment details are correct. If something
happens to the production, then the hold will be released and you won't be
charges. Otherwise, when they ship, the hold will process and you will be formally
charged and billed.
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| | | | | | | | | | | Author: | Pam_Shaver | | Posted: | Jul 3, 2021 10:37 | | Subject: | Re: So now what? | | Viewed: | 116 times | | Topic: | Designer Program | |
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| | Thank you. |
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| | | | | | | | | Author: | Llewyn | | Posted: | Jul 4, 2021 16:59 | | Subject: | Re: So now what? | | Viewed: | 124 times | | Topic: | Designer Program | |
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| In Designer Program, Pam_Shaver writes:
| | Yes, my card says pending. Will it stay pending until January?
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No, pending authorizations usually show on your account for around a week and
then time out. Lego will then re-charge it when they're actually ready to
ship your order. Other lego.com orders that can't be fulfilled in a week,
such as Bricks & Pieces orders, also work this way.
The authorization counts towards your balance for working out available credit,
but doesn't for the more important things - it will not appear on your statement
if your statement date happens while they authorization is showing, and it will
not be used to calculate any interest payments that might be due.
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