| Discussion Forum: Thread 292116 |
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| | | Author: | _djm  | | Posted: | Jul 1, 2021 18:54 | | Subject: | Designer Program - not Free Shipping | | Viewed: | 173 times | | Topic: | Designer Program | |
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| Perhaps BrickLink could amend the incorrect statement on the Designer Program
pages. It clearly states "Free Shipping" for the sets. When you click through
to lego.com to place an order, shipping is then charged for.
The "Free Shipping" claim is mis-leading. Perhaps it is free shipping in some
regions of the world but no qualifier was placed on the "Free Shipping" on the
page.
Please make an improvement for the next round of the Designer Program and don't
repeat this mis-leading advertising.
David
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| | | | | Author: | tons_of_bricks | | Posted: | Jul 1, 2021 22:07 | | Subject: | Re: Designer Program - not Free Shipping | | Viewed: | 51 times | | Topic: | Designer Program | |
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| | I was not charged shipping, only tax. |
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| | | | | | | Author: | _djm | | Posted: | Jul 1, 2021 23:19 | | Subject: | Re: Designer Program - not Free Shipping | | Viewed: | 84 times | | Topic: | Designer Program | |
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| | | If you were charged for shipping, please contact LEGO Consumer & Shopper Engagement
and ask for a refund on the shipping.
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Thanks Admin_Russell,
however I fell for LEGO's bait and switch. Because the LEGO site said I would
be charged for shipping, I then spent more to buy other items which I wouldn't
have otherwise bought to take me to the standard amount to qualify for free shipping.
So will LEGO Consumer & Shopper Engagement turn around and giving me a credit
for the amount that I was told I would have been charged for shipping? As we
say in NZ, "Yeah, right".
My suggestion is that this really shouldn't have occurred in the first place.
So please liaise with headquarters for the next round to avoid a repeat. This
has left a sour taste in my mouth.
David
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New Zealand, Auckland
USA, Missouri