| Discussion Forum: Thread 291746 |
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| | | Author: | Brick_a_mind  | | Posted: | Jun 23, 2021 12:08 | | Subject: | Pay Button Missing on Orders Screen | | Viewed: | 72 times | | Topic: | Selling | |
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| Hi,
I have a buyer from Brazil who ordered from me in the US, and I invoiced him.
He is trying to pay through BL, but there is no payment button on his order
screen. I am having to send another invoice through Paypal. Normally, the button
shows up, but for whatever reason it is not this time. I have the instant checkout
box checked for international buyers in my store settings, so that should not
be it.
Any ideas what might be wrong?
Thanks,
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| | | | | Author: | jennnifer | | Posted: | Jun 23, 2021 13:09 | | Subject: | Re: Pay Button Missing on Orders Screen | | Viewed: | 31 times | | Topic: | Selling | |
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| In Selling, antiquer88 writes:
| | Hi,
I have a buyer from Brazil who ordered from me in the US, and I invoiced him.
He is trying to pay through BL, but there is no payment button on his order
screen. I am having to send another invoice through Paypal. Normally, the button
shows up, but for whatever reason it is not this time. I have the instant checkout
box checked for international buyers in my store settings, so that should not
be it.
Any ideas what might be wrong?
Thanks,
|
If they chose Paypal instead of Paypal (Onsite) at checkout then there will be
no payment button. Look on the Order Detail page and check the 'Payment By:'
information.
Jen
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| | | | | | | Author: | Brick_a_mind | | Posted: | Jun 23, 2021 13:23 | | Subject: | Re: Pay Button Missing on Orders Screen | | Viewed: | 28 times | | Topic: | Selling | |
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| | Thank you! That was the problem. |
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| | | | | | | | | Author: | jennnifer | | Posted: | Jun 23, 2021 13:34 | | Subject: | Re: Pay Button Missing on Orders Screen | | Viewed: | 31 times | | Topic: | Selling | |
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| In Selling, antiquer88 writes:
| | Thank you! That was the problem.
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You should be able to correct that information on the Edit Order page and then
the Pay Now button will appear.
Jen
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| | | | | | | | | | | Author: | axaday | | Posted: | Dec 13, 2021 06:12 | | Subject: | Re: Pay Button Missing on Orders Screen | | Viewed: | 24 times | | Topic: | Selling | |
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| In Selling, jennnifer writes:
| | In Selling, antiquer88 writes:
| | Thank you! That was the problem.
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You should be able to correct that information on the Edit Order page and then
the Pay Now button will appear.
Jen
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Thanks! I just had the same thing. I have disabled offsite Paypal in my options
now.
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USA, Wisconsin
