| Discussion Forum: Thread 291353 |
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| | | Author: | YYCFigsNBricks  | | Posted: | Jun 14, 2021 15:00 | | Subject: | Modifying feedback? | | Viewed: | 171 times | | Topic: | Feedback | |
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| Hi everyone,
We had a buyer leave us great and positive written feedback, but accidentally
chose "neutral" instead of "positive" feedback as the radio button. They are
a first time buyer. Any way to modify this to be a positive?
We contacted the seller and they confirmed it was an accident, but this affects
the store and would like it changed.
Thanks!
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| | | | | Author: | LordSkylark | | Posted: | Jun 14, 2021 15:08 | | Subject: | Re: Modifying feedback? | | Viewed: | 31 times | | Topic: | Feedback | |
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| In Feedback, YYCFigsNBricks writes:
| | Hi everyone,
We had a buyer leave us great and positive written feedback, but accidentally
chose "neutral" instead of "positive" feedback as the radio button. They are
a first time buyer. Any way to modify this to be a positive?
We contacted the seller and they confirmed it was an accident, but this affects
the store and would like it changed.
Thanks!
|
In the past, I sent a message to the help desk and they were able to do something
about it.
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| | | | | Author: | peregrinator | | Posted: | Jun 14, 2021 15:15 | | Subject: | Re: Modifying feedback? | | Viewed: | 39 times | | Topic: | Feedback | |
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| In Feedback, YYCFigsNBricks writes:
| | Hi everyone,
We had a buyer leave us great and positive written feedback, but accidentally
chose "neutral" instead of "positive" feedback as the radio button. They are
a first time buyer. Any way to modify this to be a positive?
We contacted the seller and they confirmed it was an accident, but this affects
the store and would like it changed.
Thanks!
|
The buyer has to delete the neutral feedback first, using the link given by Nubs
( https://www.bricklink.com/feedbackDel.asp ), then he or she can submit positive
feedback.
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| | | | | Author: | wildchicken13 | | Posted: | Jun 14, 2021 15:43 | | Subject: | Re: Modifying feedback? | | Viewed: | 42 times | | Topic: | Feedback | |
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| In Feedback, YYCFigsNBricks writes:
| | Hi everyone,
We had a buyer leave us great and positive written feedback, but accidentally
chose "neutral" instead of "positive" feedback as the radio button. They are
a first time buyer. Any way to modify this to be a positive?
We contacted the seller and they confirmed it was an accident, but this affects
the store and would like it changed.
Thanks!
|
This is the reason that I am personally in favor of eliminating the neutral feedback
option. I think that many new BrickLink users do not understand the connotation
of non-positive feedback on BrickLink and/or post neutral feedback by mistake.
I have seen neutral feedback that says things like "got exactly what I ordered".
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| | | | | | | Author: | YYCFigsNBricks | | Posted: | Jun 14, 2021 17:56 | | Subject: | Re: Modifying feedback? | | Viewed: | 32 times | | Topic: | Feedback | |
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| In Feedback, wildchicken13 writes:
| | In Feedback, YYCFigsNBricks writes:
| | Hi everyone,
We had a buyer leave us great and positive written feedback, but accidentally
chose "neutral" instead of "positive" feedback as the radio button. They are
a first time buyer. Any way to modify this to be a positive?
We contacted the seller and they confirmed it was an accident, but this affects
the store and would like it changed.
Thanks!
|
This is the reason that I am personally in favor of eliminating the neutral feedback
option. I think that many new BrickLink users do not understand the connotation
of non-positive feedback on BrickLink and/or post neutral feedback by mistake.
I have seen neutral feedback that says things like "got exactly what I ordered".
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Thank you, everyone. This really helped and messaged the buyer 
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| | | | | | | Author: | popsicle | | Posted: | Jun 14, 2021 18:17 | | Subject: | Re: Modifying feedback? | | Viewed: | 76 times | | Topic: | Feedback | |
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| In Feedback, wildchicken13 writes:
| | In Feedback, YYCFigsNBricks writes:
| | Hi everyone,
We had a buyer leave us great and positive written feedback, but accidentally
chose "neutral" instead of "positive" feedback as the radio button. They are
a first time buyer. Any way to modify this to be a positive?
We contacted the seller and they confirmed it was an accident, but this affects
the store and would like it changed.
Thanks!
|
This is the reason that I am personally in favor of eliminating the neutral feedback
option. I think that many new BrickLink users do not understand the connotation
of non-positive feedback on BrickLink and/or post neutral feedback by mistake.
I have seen neutral feedback that says things like "got exactly what I ordered".
|
Maybe not remove the "neutral option" it has connotation or intentional meaning
in the context of feedback, but perhaps neuter it's current affect on sellers?
https://www.bricklink.com/message.asp?ID=1176270
https://www.bricklink.com/message.asp?ID=868454
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Canada, Alberta
USA, Michigan
